Baptist Health Bethesda: Contact & Patient Info

by
Boynton Beach, Florida · Patient Guide · Updated September 2026

Baptist Health Bethesda Hospital East contact, ER, map, visitor rules, departments, records, billing, and patient help

Baptist Health Bethesda Hospital East is a Baptist Health South Florida hospital located at 2815 South Seacrest Blvd., Boynton Beach, FL 33435. The main hospital phone number is 561-737-7733.

This guide is built for patients, visitors, caregivers, and family members who need more than a thin hospital listing. It covers the correct campus, 24-hour emergency care, map, visitor rules, valet parking, patient portal, pre-registration, department extensions, medical records, billing, financial assistance, pharmacy, imaging, maternity, NICU, and source-checking steps.

Call Main Hospital: 561-737-7733 Official Hospital Page ER Information Patient Portal
Medical emergency: If you may be having a medical emergency, call 911 immediately. Chest pain, trouble breathing, stroke symptoms, loss of consciousness, severe bleeding, major injury, sudden severe headache, one-sided weakness, or pregnancy-related emergencies should not wait for an online form, portal message, or directory lookup.
Hospital address 2815 South Seacrest Blvd.

Boynton Beach, FL 33435. Use this exact address for GPS, rideshare, medical-record requests, and insurance paperwork.

Main phone 561-737-7733

Use the main line for hospital operator help, patient location, department extensions, visitor questions, and general routing.

Emergency room 24 hours

The Bethesda Hospital East ER is listed as open 24 hours a day, including weekends and holidays.

Central Scheduling 561-374-5700

Use for pre-registration and many outpatient procedure or diagnostic imaging scheduling needs.

Outpatient Pharmacy 561-292-4511

Use for Bethesda Hospital East pharmacy questions, Meds2Beds, medication pickup, delivery options, and prescription support.

Medical Records ext. 84271

Dial the main number and ask for Health Information Management or extension 84271 for records-related help.

Confirm the correct Baptist Health Bethesda location

The word “Bethesda” can create confusion because there is Bethesda Hospital East, Bethesda Hospital West, and unrelated hospitals in other states. This page focuses on the Boynton Beach east campus.

Search confusion How to verify Correct action
Bethesda Hospital East 2815 South Seacrest Blvd., Boynton Beach, FL 33435 · 561-737-7733 Use this guide and the official Baptist Health South Florida page.
Bethesda Hospital West Different Baptist Health campus in western Boynton Beach. Do not mix the East and West addresses, parking, department extensions, or ER pages.
Bethesda, Maryland hospitals Different state and unrelated patient-care location. Use the Boynton Beach, Florida address before driving or requesting records.
Bethesda Health Care outside the U.S. Different country and health system. Do not use Florida billing, portal, records, or visitor instructions for that facility.
Fast check: If the address is not 2815 South Seacrest Blvd., Boynton Beach, FL 33435, you are likely viewing another Bethesda-named facility.

Baptist Health Bethesda Hospital East contact information and hours

Use the main number for hospital operator help and the department table below for common patient needs. For emergencies, call 911.

Contact item Current detail Best use
Hospital name Baptist Health Bethesda Hospital East Hospital visits, ER directions, records, bills, insurance, and physician referral routing.
Address 2815 South Seacrest Blvd., Boynton Beach, FL 33435 GPS, rideshare, visitor planning, records requests, billing, and mail.
Main phone 561-737-7733 Call this number and ask for the operator or department extension.
Emergency room hours 24 hours daily Emergency Department access, including weekends and holidays.
Lobby hours 7:00 a.m. – 7:00 p.m. Visitors outside lobby hours must use the Emergency Department entrance.
Visitor arrival note Last visitor by 6:30 p.m. Helps stay within the 10:00 a.m. – 7:00 p.m. standard visitation window.
Call before a non-emergency visit: Patient condition, unit rules, infection-control policies, construction, weather, and security guidance can change entry routes or visitation rules.

Google map, directions, parking, valet, and entrance tips

Use the embedded map for route planning. For urgent symptoms, call 911 instead of spending time comparing directions online.

Baptist Health Bethesda Hospital East
2815 South Seacrest Blvd.
Boynton Beach, FL 33435
Main: 561-737-7733

Use this map for general directions. For appointment check-in, visitors, surgery, imaging, pharmacy, or ER access, confirm the correct entrance on the official hospital page or by phone.

Reserved parking

The official page says reserved parking is available for patients visiting the facility. Follow campus signs and confirm the best entrance for your department.

Valet parking

Free valet parking is listed Monday through Friday at the Main Entrance, Outpatient Pavilion, and Emergency Department during posted windows.

Public transportation

The hospital page notes a public transportation drop-off about a block away from the facility.

EV charging

Electric vehicle charging stations are listed in designated parking areas on campus for patients and visitors.

Start here: choose the right Baptist Health Bethesda action

Use this table to decide whether you need the ER, Central Scheduling, patient portal, billing, medical records, pharmacy, or visitor help.

Your need Best action Prepare before calling or opening the link
Life-threatening symptoms Call 911 or go to the Emergency Department. Bring ID, medication list, allergies, insurance card, and emergency contact if available.
ER digital check-in Use Baptist Health ER Start Check-In only when it is safe to do so. Symptoms, arrival time, patient name, contact details, and insurance information.
Outpatient procedure pre-registration Call Central Scheduling at 561-374-5700. Doctor order, procedure name, date, insurance card, photo ID, and authorization details.
Diagnostic imaging Call 561-374-5700 or follow the imaging appointment route. Prescription/order, insurance, authorization or referral, prior images, and medication list.
Find a patient Call 561-737-7733 and ask the operator for help. Patient full name, date of birth if known, and your relationship to the patient.
Medical records Use your Baptist Health account first or submit a records request. Photo ID, patient authorization, delivery method, date range, and facility name.
Hospital bill Pay online or call Patient Financial Services at 561-509-2400. Statement, account number, patient name, payment method, and insurance explanation of benefits.
Financial assistance Contact the financial assistance team or ask at admitting. Income, family size, assets, bill, insurance status, and supporting documents.

Official online actions for Bethesda Hospital East

Use official Baptist Health links for live actions. Do not use third-party directory pages for billing, portal access, records, or urgent medical decisions.

Official hospital page

Open Bethesda Hospital East page

  1. Confirm address, phone, map, and hospital updates.
  2. Review patient and visitor information.
  3. Use the department directory before calling.

Emergency room page

Open Bethesda Hospital East ER page

  1. Use for ER location, 24-hour access, and digital check-in information.
  2. Call 911 for a true emergency.
  3. Expect triage based on urgency, not arrival order.

Patient portal

Open Baptist Health account

  1. Sign in or create an account.
  2. Access available records, test results, allergies, medications, and visit information.
  3. Use records request tools when portal records are not enough.

Pay a bill

Open Baptist Health bill pay

  1. Select the payment center that matches your statement.
  2. Enter your name exactly as it appears on the statement.
  3. Call 561-509-2400 for Bethesda Hospital East and West billing questions.

Medical records

Open medical records page

  1. Check your Baptist Health account first.
  2. Use the online patient authorization form if records are not available.
  3. Attach photo ID for mail, fax, email, or representative requests.

Pricing and estimates

Open patient pricing page

  1. Use the pricing tool for planned services.
  2. Call the Central Pricing Office at 786-662-7181 when you need an estimate.
  3. Have insurance, procedure, doctor order, and facility details ready.

Emergency room process and when to call 911

The Bethesda Hospital East ER is listed as open 24 hours daily. Patients are evaluated through triage, and the most urgent cases are treated first.

ER location
2815 South Seacrest Blvd., Boynton Beach, FL 33435.
ER phone route
Use the main hospital number, 561-737-7733, for hospital routing. Call 911 for a medical emergency.
Digital check-in
Baptist Health offers ER Start Check-In for selected situations. Do not use digital check-in as a substitute for 911 when symptoms are life-threatening.
Triage
ER staff evaluate symptoms and medical history. Patients with the most urgent needs are treated first, so wait time can change when critical patients arrive.
Imaging
Baptist Health ER pages state that emergency rooms have advanced imaging such as CT scans, X-rays, and ultrasound available on-site.
Symptom or situation Best action Do not do this
Chest pain, pressure, or possible heart attack Call 911 immediately. Do not drive yourself if symptoms are serious.
Stroke symptoms Call 911 for face droop, arm weakness, speech trouble, vision changes, or sudden severe headache. Do not wait to see if symptoms pass.
Trouble breathing or loss of consciousness Call 911 and follow dispatcher instructions. Do not use portal messaging or online check-in first.
Severe bleeding or major injury Use emergency services immediately. Do not delay care to compare hospital reviews.
Pregnant and in labor or pregnancy emergency Call 911 or follow your OB instructions for immediate care. Do not wait for routine scheduling if symptoms are urgent.
Minor injury but stable Use ER guidance, urgent care guidance, or call your physician depending on severity. Do not assume a symptom is minor if pain, weakness, bleeding, or breathing trouble is worsening.

Major services and specialties at Bethesda Hospital East

The hospital page lists a wide range of inpatient, outpatient, emergency, maternity, diagnostic, surgical, and specialty services. Availability can vary by physician order, insurance, unit, and scheduling.

Care area Services and specialties listed What patients should ask
Emergency care 24/7 emergency care for minor injuries through serious conditions such as strokes, heart attacks, chest pain, fractures, and severe injuries. Should I call 911, start ER check-in, or use another care setting?
Heart and vascular Bethesda Heart Hospital, cardiovascular diagnostic testing, cardiovascular disease prevention, vascular surgery, and related heart services. Which entrance, test preparation, insurance authorization, and follow-up specialist route apply?
Cancer and hematology Cancer care connections, hematology, infusion therapy, comprehensive blood testing, and specialty coordination. Do I need records, imaging, lab results, referral authorization, or a specific oncology location?
Maternity and NICU Maternity care, women’s health, maternal-fetal medicine expertise, Level III NICU, OB ED, and baby line support. Where should I enter, who can visit, and when should I pre-register?
Orthopedics and surgery Orthopaedic Institute, general surgery, vascular surgery, breast surgery, robotic surgery, and ambulatory surgery support. What pre-op instructions, arrival time, visitor limit, and post-discharge plan apply?
Rehabilitation Cornell Institute for Rehabilitation Medicine, acute inpatient rehabilitation, and outpatient rehabilitation routing. Is the service inpatient, outpatient, discontinued, transferred, or referral-based?
Diagnostic testing Diagnostic imaging, CT scan, digital X-ray, MRI, nuclear medicine, ultrasound, laboratory, sleep diagnostics, and cardiovascular testing. Do I need a doctor’s prescription, referral, preauthorization, fasting, or previous images?
Pharmacy Outpatient pharmacy, medications, specialty medications, vaccines, vitamins, supplements, medical equipment, pickup, delivery, and Meds2Beds. Can medication be delivered bedside, picked up locally, or transferred to a preferred pharmacy?

Bethesda Hospital East department phone directory

Dial 561-737-7733 first, then ask the operator for the department or extension. Direct phone numbers are included where publicly listed.

Department or service Number or extension Use it for
Patient Experience ext. 84402 Visitor concerns, patient-experience questions, or hospital service feedback.
Admitting ext. 84636 Admission, registration, patient information, and check-in questions.
Ambulatory Surgery Center ext. 84361 Same-day procedure routing and surgery-area questions.
Bettjes Vascular Institute ext. 84990 Vascular-care department routing.
Central Scheduling 561-374-5700 Pre-registration, outpatient procedure scheduling, and diagnostic-imaging appointments.
Heart Hospital ext. 83600 Cardiac and vascular hospital department routing.
Laboratory ext. 84640 Lab-related routing and test location questions.
Orthopaedic Institute ext. 82663 Orthopedic-care routing and appointment-location questions.
Outpatient Pharmacy 561-292-4511 Prescriptions, delivery, Meds2Beds, medical equipment, and specialty medication questions.
Women’s Health Center 561-374-5300 Women’s health and maternity-related routing.
Wound Care & Hyperbaric Medicine 561-374-5441 Wound-care and hyperbaric program questions.
Health Information Management ext. 84271 Medical records, forms, notary questions, and release-of-information routing.
Patient Financial Services 561-509-2400 Hospital billing questions, statement questions, online bill pay, and recurring-payment setup.
Physician Referral ext. 84499 Finding a physician or specialist connected to the hospital.
Lost & Found ext. 84446 Lost personal items and Environmental Services routing.

Visitor rules, unit limits, and after-hours entry

Visitor rules can change by unit and patient condition. The official hospital page and Baptist Health visitor guidelines should be checked before arrival.

Area Listed visitor rule Planning note
Inpatient units 10:00 a.m. – 7:00 p.m.; two visitors at a time. Last visitor arrival is listed as no later than 6:30 p.m.
Lobby 7:00 a.m. – 7:00 p.m. Outside lobby hours, family and visitors enter through the Emergency Department entrance.
Emergency Department Visitor access may be limited because of construction, space, and privacy needs. One visitor may be allowed in designated treatment or hallway areas depending on capacity.
ICU 10:00 a.m. – 7:00 p.m.; two visitors at a time. Clinical care, infection risk, or patient condition may limit visitation.
Labor & Delivery 24/7 visitation; two visitors allowed at a time. Children may not stay overnight.
Mother Baby 24/7 visitation; two visitors allowed at a time. Children may not stay overnight.
NICU 24/7 visitation; two visitors at a time. Parents are part of the care team, but confirm unit-specific rules before arrival.
Surgery Elective surgery patients may have one visitor in pre-procedure or surgery area from 5:30 a.m. – 7:00 p.m. if space permits. Waiting-room visitor limits depend on space and unit guidance.
OB ED One visitor allowed at all times. Call or follow maternity instructions if pregnancy symptoms are urgent.
Visitor-help phone: Baptist Health visitor guidelines say Patient Experience and Security manage visitor policy questions and may be reached through 1-833-MyBaptist.

Hospital amenities, food, Wi-Fi, gift shop, and support services

These practical details help visitors and caregivers plan a safer, less stressful hospital trip.

Dining room

The hospital lists breakfast from 7:00 a.m. – 10:00 a.m., lunch from 10:30 a.m. – 4:00 p.m., and dinner from 4:30 p.m. – 9:00 p.m. in the Dining Room on the lower level.

Dunkin’ Donuts

Dunkin’ Donuts is listed as open 24 hours in the Main Lobby. Vending machines are listed near the Dining Room and Emergency Department waiting room.

Gift shop

The Gift Shop is on the first floor by the Main Lobby. The hospital lists extension 84469 for gift-shop inquiries and notes that flowers or balloons may not be delivered to critical-care areas.

Wi-Fi

Free wireless internet access is listed for patients and guests throughout Bethesda Hospital East and the Bethesda Heart Hospital.

ATM

An ATM is listed on the first floor near the Main Entrance of the hospital.

Spiritual care

A Prayer Room is listed on the first floor across from the Gift Shop. Patients can ask a nurse for spiritual-care support.

Notary public

Free notary services are listed Monday through Friday, 8:30 a.m. – 4:30 p.m. For information, call Health Information Management at ext. 84271.

Lost and found

For lost items, the hospital lists Environmental Services at 561-737-7733, ext. 84446.

Diagnostic imaging and outpatient pharmacy at Bethesda Hospital East

Two high-intent patient needs are imaging appointments and discharge prescriptions. Both have separate official pages and contact routes.

Service Listed details What to prepare
Diagnostic Imaging Call 561-374-5700. Listed hours are Monday–Friday, 8:00 a.m. – 5:00 p.m.; closed Saturday and Sunday. Doctor’s prescription, insurance card, authorization or referral, relevant records, prior radiology images, and pharmacy contact information.
Imaging services CT scan, digital X-ray, MRI, nuclear medicine, and ultrasound are listed on the imaging page. Ask whether fasting, contrast, lab work, arrival time, or previous images are required.
Imaging parking The imaging page directs patients to park in the garage on the north side of campus near Golf Road and enter through the Outpatient Pavilion entrance. Allow extra time for parking, check-in, insurance verification, and department wayfinding.
Outpatient Pharmacy Call 561-292-4511. Listed pharmacy hours are Monday–Friday, 7:00 a.m. – 6:00 p.m.; Saturday 9:00 a.m. – 2:00 p.m.; Sunday closed. Medication list, allergies, insurance card, prescriber information, discharge paperwork, and preferred pickup/delivery method.
Meds2Beds Baptist Health Pharmacy lists bedside prescription delivery before discharge. Ask before discharge whether prescriptions can be filled and delivered to the room.
Specialty medications Specialty Pharmacy support is listed for medications that may require counseling, follow-up, and monitoring. Ask about prior authorization, copay support, delivery, storage, and refill monitoring.

Maternity, high-risk pregnancy support, OB ED, and Level III NICU

Bethesda Hospital East is highlighted by Baptist Health for maternity care and neonatal intensive care, including a Level III NICU.

Maternity care

The hospital page lists maternity care and notes comprehensive care for high-risk pregnancies with maternal and fetal medicine expertise.

Level III NICU

Baptist Health’s NICU page says Bethesda Hospital East has 18 Level III NICU beds located in the main building.

Baby Line

The Bethesda Hospital East support-services directory lists Baby Line as 561-369-BABY (2229).

Women’s Health Center

The department directory lists the Women’s Health Center at 561-374-5300.

Pregnancy emergency: If you are pregnant and in labor or have emergency symptoms, call 911 or follow your OB team’s urgent instructions instead of using a routine appointment route.

Medical records, test results, imaging records, and patient portal

Baptist Health says most patient information can be found in a Baptist Health account. If records are not available online, patients can use the medical-record request process.

Record need Best route Important details
Immediate access to available records Sign in to your Baptist Health account. Use for available medical records, test results, allergies, medications, and visit information.
Online patient request Use the VRA Patient Online Authorization Form. Baptist Health says this usually takes 2–5 business days.
Mail, fax, email, or pickup Download and complete the authorization form, then submit with photo ID. Baptist Health says these requests may take up to 15 business days.
Bethesda Hospital East records by mail Attn: Health Information Management Department, 2815 S Seacrest Blvd., Boynton Beach, FL 33435. Use the official records page for current mailing, fax, email, and form instructions.
Billing records or imaging films Do not use the general medical-record request route without checking instructions. Baptist Health warns that billing or imaging/films requests may need the respective departments.
Request status Wait before checking status. The records page says to allow five business days before contacting about request status.
Records checklist: Have the patient name, date of birth, facility, date range, record type, delivery method, signed authorization, and photo ID ready.

Billing, online payments, price estimates, insurance, and surprise-billing protections

Billing and pricing questions should be handled through Baptist Health’s official payment and patient-pricing resources, not through third-party listing sites.

Billing need Official route What to prepare
Pay Bethesda Hospital East bill Use Baptist Health online bill pay. Statement, account number, patient name exactly as shown, payment method, and email.
Billing questions Call 561-509-2400, Monday–Friday, 8:00 a.m. – 5:00 p.m. Statement date, account number, insurance explanation of benefits, and payment history.
Monthly recurring payments Call customer service for initial setup. Account number, bank/card information, billing address, and preferred payment date.
Payment processing timing Check the official bill-pay rules. Payments made after 3:00 p.m. Eastern Time may process the next business day.
Service cost estimate Call the Central Pricing Office at 786-662-7181 or email CentralPricing@baptisthealth.net. Procedure name, facility, doctor order, insurance, deductible, coinsurance, and scheduled date.
Price transparency file Use the Bethesda Hospital East price-transparency file or pricing tool. Understand that standard charges are not the same as your exact out-of-pocket cost.
Surprise medical bills Review Baptist Health’s surprise-billing protections page. Emergency-care bills, in-network facility details, out-of-network provider notices, and insurance EOBs.

Financial assistance and Good Faith Estimate help

Baptist Health says financial assistance may be available for medically necessary services based on factors such as income, family size, assets, and eligibility rules.

Financial assistance phone

Baptist Health lists financial counselor help at 786-596-6507 or through hospital admitting departments. General financial-assistance hours are listed as Monday–Friday, 9:00 a.m. – 4:30 p.m.

Facility support

Bethesda Hospital East’s directory lists Financial Assistance Unit as extension 84671 through the main number.

Uninsured patients

Uninsured patients may qualify for discounts depending on family income and other eligibility factors. Ask before ignoring a hospital bill.

Good Faith Estimate

Uninsured or self-pay patients may have rights to an estimate for medical items and services under the No Surprises Act. Use Baptist Health’s official Good Faith Estimate guidance.

Do not delay financial-help requests: Financial assistance and payment-plan options often require forms, documentation, deadlines, and eligibility review.

PDFs, campus map, rehabilitation notice, and public profile checks

Official PDF and public profile checks help improve the article beyond generic contact information.

Source or document Useful detail How patients should use it
Official campus map The hospital page says the campus map helps locate the main entrance, emergency entrances, guest services deck, and amenities. Open before visiting for surgery, imaging, maternity, pharmacy, or after-hours entry.
Baptist Health welcome packet PDF The PDF lists Bethesda Hospital East at 2815 S Seacrest Blvd., Boynton Beach, FL 33435, and includes a Bethesda Hospital East map page with visitor-parking note. Use only as supplemental campus-orientation context, not as a replacement for the current hospital page.
Pediatric rehabilitation notice The hospital page states pediatric rehabilitation services will be discontinued effective August 21, 2026, at Bethesda Hospital East, Baptist Health City, and the Wellington office. Families should follow Baptist Health instructions for referrals and medical-record transfers.
Financial assistance application and policy PDFs The hospital page links English, Spanish, and Creole financial-assistance applications and policies. Download the correct language version and prepare income, family-size, asset, bill, and insurance documentation.
FloridaHealthFinder profile FloridaHealthFinder profiles can help cross-check licensing, bed count, emergency department status, and state-level hospital data. Use as a public profile source, but use Baptist Health pages for live visitor rules, departments, and patient actions.
Leapfrog and Healthgrades profiles Third-party quality profiles can help users compare safety, experience, or public quality data, but they may not show current parking, visitor rules, portal links, or department routing. Use third-party profiles for comparison only, not for urgent care, records, billing, or live hospital instructions.

Official source checklist used for this guide

This section lets readers verify the live sources and helps prevent a low-value directory-style article.

Official or public source What it verifies When to open it
Bethesda Hospital East official page Address, phone, hospital hours, services, campus information, parking, visitor rules, amenities, department directory, portal, billing, pre-registration, medical records, and financial assistance links. Open first for live campus details and hospital updates.
Bethesda Hospital East ER page 24-hour ER access, ER check-in, triage expectations, and emergency-care services. Open for ER-specific information, but call 911 for emergency symptoms.
Baptist Health visitor guidelines Visitor hours, unit rules, Emergency Department visitor limits, ICU rules, maternity/NICU visitor information, and Patient Experience/Security contact guidance. Open before visiting a patient or bringing family members.
Diagnostic Imaging page Imaging phone, hours, address, services, preparation checklist, and parking/entrance instructions. Open before X-ray, CT, MRI, nuclear medicine, or ultrasound appointments.
Outpatient Pharmacy page Pharmacy phone, hours, services, Meds2Beds, $10 medication list, patient portal, billing, and records resource links. Open before discharge prescriptions, pharmacy pickup, or medication-delivery questions.
Medical Records page Portal-first access, online patient request, representative request, attorney request, mail/fax/email/pickup instructions, photo-ID requirement, and processing timelines. Open before requesting records for yourself, a representative, another hospital, or an insurer.
Pay a Bill page Bethesda billing phone, online payment route, payment processing rule, accepted card details, and recurring-payment setup note. Open when paying a bill or calling Patient Financial Services.
Patient Pricing page Central Pricing Office phone, estimate email, pricing tool, and Bethesda Hospital East 2026 transparency file link. Open before planned services when estimating out-of-pocket costs.
Financial Assistance Program Financial-assistance criteria overview, counselor phone, hours, and availability through admitting departments. Open when payment is a concern or before submitting an application.
FloridaHealthFinder facility profile State public profile information such as facility identity, licensed beds, and emergency department status. Open for public profile cross-checking, not for live hospital instructions.
Independent guide notice: USHospitalGuides.com is not Baptist Health, not Bethesda Hospital East, not an emergency service, and not a government agency. Use official Baptist Health pages, your physician, or 911 for final medical decisions and urgent care.

Important health and safety notice

This guide helps with contact, location, visitor planning, portal access, records, billing, parking, and patient preparation. It does not provide medical diagnosis or treatment.

Call 911 for emergencies. Online articles, maps, third-party ratings, price tools, and patient portals should never delay emergency medical care.

Baptist Health Bethesda Hospital East FAQs

These questions focus on address, phone number, ER access, map, visitor rules, departments, records, billing, portal, pharmacy, maternity, and patient preparation.

1. What is the address for Baptist Health Bethesda Hospital East?
Baptist Health Bethesda Hospital East is located at 2815 South Seacrest Blvd., Boynton Beach, FL 33435. Use this exact address because Bethesda Hospital East and Bethesda Hospital West are different campuses.
2. What is the main phone number for Bethesda Hospital East?
The main hospital phone number is 561-737-7733. Call this number and ask for the operator or the department extension you need.
3. Is Bethesda Hospital East open 24 hours?
The hospital and Emergency Department are listed as open 24 hours. Visitor access, lobby access, outpatient departments, imaging, pharmacy, and department offices may have separate hours.
4. When should I call 911 instead of using ER check-in?
Call 911 for chest pain, breathing trouble, stroke symptoms, loss of consciousness, severe bleeding, major injury, sudden severe headache, pregnancy emergency, or any life-threatening condition. ER digital check-in should not delay emergency care.
5. What are the visitor hours at Bethesda Hospital East?
Standard inpatient visitation is listed as 10:00 a.m. – 7:00 p.m., with two visitors at a time. The lobby is listed as open 7:00 a.m. – 7:00 p.m.; outside lobby hours, visitors use the Emergency Department entrance. Unit-specific rules can differ.
6. What services are available at Bethesda Hospital East?
Services include 24/7 emergency care, maternity care, Level III NICU, heart and vascular care, cancer care, orthopedics, women’s health, surgery, diagnostic imaging, laboratory services, rehabilitation, outpatient pharmacy, wound care, and hyperbaric medicine.
7. How do I schedule an outpatient procedure or imaging appointment?
For many outpatient procedures and diagnostic imaging appointments, call Central Scheduling at 561-374-5700. Have the doctor’s order, insurance card, authorization or referral, and appointment details ready.
8. How do I request medical records from Bethesda Hospital East?
Check your Baptist Health account first. If the records are not available, use Baptist Health’s medical-record request page. Online patient requests usually take 2–5 business days, while mail, fax, email, or pickup requests may take up to 15 business days and require photo ID.
9. How do I pay a Bethesda Hospital East bill?
Use Baptist Health’s official bill-pay page or call Patient Financial Services at 561-509-2400, Monday through Friday from 8:00 a.m. to 5:00 p.m. Enter your name exactly as it appears on your statement.
10. Does Bethesda Hospital East have financial assistance?
Baptist Health lists financial assistance for eligible medically necessary services. A financial counselor is available at 786-596-6507 or through hospital admitting departments. Prepare income, family size, assets, insurance status, and bill documentation before applying.