Atlantic Veterinary Hospital contact, map, hours, appointments, services, emergency planning, portal, and records help
Atlantic Veterinary Hospital is a privately family-owned veterinary hospital at 10 Ocean Avenue, Marblehead, MA 01945. The main phone number is 781-631-8881.
This guide is built for pet owners who need more than a basic listing. It covers the correct Marblehead location, appointment steps, new-client records, same-name confusion, services, doctors, portal, pharmacy, prescription requests, emergency planning, travel resources, map, and practical visit preparation.
Marblehead, MA 01945. Use this exact address for GPS, rideshare, medical records, and insurance forms.
Use for appointments, same-day guidance, prescription questions, records, and general clinic help.
New clients are asked to have previous medical records sent before the first visit.
The official site describes Atlantic as privately family owned and focused on personal service.
Helpful for pets that are nervous, reactive, sensitive, or stressed by hospital visits.
The site specifically mentions pocket-pet and reptile health focus in addition to standard pet care.
Confirm the correct Atlantic Veterinary Hospital before calling
The phrase “Atlantic Veterinary Hospital” is not unique. Search results show similarly named clinics in several places, so this page focuses on the Marblehead, Massachusetts hospital at 10 Ocean Avenue.
| Search-result confusion | What to check | Correct action for this guide |
|---|---|---|
| Atlantic Veterinary Hospital in Marblehead, MA | 10 Ocean Avenue, Marblehead, MA 01945 · 781-631-8881 | Use this guide and the official AtlanticVeterinaryHospital.com links. |
| Atlantic Veterinary Hospital in Jacksonville, FL | Different website, different phone, different state. | Do not use Marblehead appointment links for Florida care. |
| Atlantic Veterinary Hospital in Spring Lake Heights, NJ | Different phone and address. | Verify the city and state before calling or driving. |
| Atlantic Veterinary Care in Damariscotta, ME | Similar name but not the Marblehead hospital. | Use only the Maine clinic’s own official site if you need Maine care. |
| Atlantic Veterinary Hospital in Rothesay, NB, Canada | Canadian clinic, different phone, different province. | Do not mix records, portal, or pharmacy links across clinics. |
Atlantic Veterinary Hospital contact information and hours
Use the direct clinic contact details below for appointments, records, prescriptions, follow-up questions, and visit planning.
| Contact item | Current detail | Best use |
|---|---|---|
| Clinic name | Atlantic Veterinary Hospital | Appointments, records, insurance claims, referrals, pharmacy requests, and GPS search. |
| Address | 10 Ocean Avenue, Marblehead, MA 01945 | Driving directions, rideshare, medical records, mail, and claim paperwork. |
| Phone | 781-631-8881 | Scheduling, urgent same-day questions, prescription requests, and general clinic support. |
| Records email | records@atlanticvethospital.com | New-client medical records and vaccine history before the first visit. |
| Management email shown in footer | mgt@atlanticvethospital.com | General non-emergency communication when directed by the official site. |
| Day | Listed hours | Planning note |
|---|---|---|
| Monday | 8:00 am – 6:00 pm | Call early if your pet became sick over the weekend. |
| Tuesday | 8:00 am – 7:00 pm | Later hours may help working pet owners. |
| Wednesday | 8:00 am – 7:00 pm | Good day for routine follow-up, prescription planning, and records coordination. |
| Thursday | 8:00 am – 7:00 pm | Confirm timing if diagnostics, sedation, dental planning, or surgery discussion may be needed. |
| Friday | 8:00 am – 6:00 pm | Request refills before the weekend whenever possible. |
| Saturday | 9:00 am – 1:00 pm | Short day; confirm appointment availability before traveling. |
| Sunday | Closed | Use a 24-hour emergency veterinary hospital for urgent problems. |
Google map, directions, parking, and safe arrival
Plan your route to 10 Ocean Avenue and call ahead if your pet is contagious, anxious, painful, reactive, or difficult to move.
Atlantic Veterinary Hospital
10 Ocean Avenue
Marblehead, MA 01945
Main: 781-631-8881
Dogs
Use a secure leash and keep your dog close in the parking area and lobby. Tell the front desk if your dog is reactive, coughing, painful, anxious, or needs a quiet entry plan.
Cats
Use a latched carrier. Do not carry a cat loose in your arms because traffic, dogs, and lobby noise can trigger escape behavior.
Pocket pets and reptiles
Ask for transport guidance. Temperature, carrier type, bedding, humidity, and stress reduction can matter for small mammals and reptiles.
Contagious symptoms
Call before entering if your pet has coughing, vomiting, diarrhea, suspected parvovirus, respiratory signs, parasites, or unexplained fever.
Start here: choose the right route for your pet-owner need
This table turns the page into a practical action guide, not a thin address-and-phone listing.
| Your need | Best action | What to prepare |
|---|---|---|
| Routine wellness exam | Call or use the official appointment request form. | Pet name, species, age, vaccine history, previous clinic, and preferred visit window. |
| New client first visit | Complete the new-client form and send prior records to the records email. | Medical history, vaccines, lab results, imaging, surgery notes, medication list, allergies, and diet. |
| Sick pet during open hours | Call 781-631-8881 before arrival. | Symptoms, start time, breathing status, appetite, stool/urine changes, toxin risk, photos, and videos. |
| After-hours emergency | Use a 24-hour emergency veterinary hospital. | Recent records, medication names, insurance details, and safe transport in a carrier, crate, or leash. |
| Prescription refill or food order | Use the prescription request form, portal, online pharmacy, or call the clinic. | Medication name, dose, remaining supply, food name, shipping preference, and refill deadline. |
| Travel with pet | Ask early about health certificate timing and destination rules. | Travel date, destination, airline, vaccine records, microchip information, and medication list. |
| Exotic, pocket pet, or reptile concern | Call before booking so the right doctor and appointment type can be confirmed. | Species, age, habitat setup, diet, temperature, humidity, lighting, stool output, and appetite changes. |
Official online actions for Atlantic Veterinary Hospital
Use these official or clinic-linked routes for live tasks. Always confirm urgent needs by phone instead of relying on online forms.
Request an appointment
Open the appointment request form
- Enter your contact information and pet details.
- Describe the reason for the visit clearly.
- Wait for confirmation from the clinic before assuming the time is booked.
New client registration
- Complete the new-client form.
- Have previous medical records sent to records@atlanticvethospital.com.
- Bring medication, diet, and symptom details to the first visit.
Pet portal
- Use the email address connected to your clinic account.
- Check reminders, appointment information, and pet records where available.
- Contact the clinic if your email is not recognized.
Portal sign-up
Create or connect an AllyDVM account
- Use the owner details already connected to your pet record.
- Check for confirmation emails or account verification.
- Call the clinic if the record does not connect properly.
Prescription refill and food order
Open refill and food request form
- Enter the exact medication or food name.
- Include strength, dose, quantity, and remaining supply.
- Allow time for veterinarian review before pickup or shipment.
Online pharmacy
Open the clinic-linked online pharmacy
- Search for approved medication, preventives, or prescription food.
- Confirm the pet and owner record is correct.
- Wait for clinic approval before depending on delivery timing.
How appointments work at Atlantic Veterinary Hospital
The official new-client page explains a step-by-step visit flow: arrival, medical history, exam, communication, follow-up care, and checkout.
New client checklist
Atlantic Veterinary Hospital’s new-client page says the practice is welcoming new clients and asks new clients to complete the form and have previous medical records sent to the records email.
| Before first appointment | Why it matters | Practical note |
|---|---|---|
| Complete new-client form | Gives the clinic owner, pet, and contact details before arrival. | Use the official new-client page rather than a third-party form. |
| Send prior records | Prevents vaccine duplication, missed chronic conditions, and medication confusion. | Send to records@atlanticvethospital.com. |
| Prepare medication list | Dose, strength, and schedule can affect treatment and anesthesia decisions. | Include supplements, preventives, prescription food, and over-the-counter products. |
| Bring symptom evidence | Photos and videos can help when limping, coughing, seizures, itching, or behavior changes are intermittent. | Record date, time, food intake, stool/urine changes, and exposure risks. |
| Ask about species fit | Pocket pets, reptiles, and exotic patients may need specific doctor availability. | Call first with species, age, habitat, diet, and main concern. |
Emergency, urgent-care, and referral planning
Atlantic’s official about page says the clinic works closely with several veterinary referral hospitals when special diagnostic procedures or 24-hour care is required.
| Symptom or situation | What to do | Do not do this |
|---|---|---|
| Trouble breathing, blue/pale gums, collapse | Go to emergency care immediately while calling ahead when practical. | Do not wait for an online appointment response. |
| Repeated seizures or severe weakness | Use emergency veterinary care and bring medication details. | Do not try home treatment without veterinary instruction. |
| Suspected poisoning | Call veterinary help or poison control with the product label and exposure time. | Do not induce vomiting unless specifically instructed by a veterinary professional. |
| Inability to urinate | Treat as urgent, especially in male cats and small animals. | Do not wait overnight to see if it improves. |
| Reptile or pocket-pet not eating | Call promptly and describe species, temperature, diet, stool output, and enclosure setup. | Do not assume small pets can safely skip food for long periods. |
Veterinary services listed for Atlantic Veterinary Hospital
The official website lists a broad set of preventive, medical, surgical, dental, alternative, diagnostic, exotic-pet, and monitoring services.
| Care area | Services mentioned | What pet owners should ask |
|---|---|---|
| Wellness and vaccination | Wellness exams, vaccinations, routine checkups, puppy and kitten guidance, preventive planning, and geriatric care. | Which vaccines are due based on lifestyle, travel, daycare, grooming, boarding, and local exposure? |
| Preventive care | Nutrition counseling, flea prevention, parasite prevention, heartworm prevention, microchipping, and early disease detection. | Does my pet need parasite testing, bloodwork, blood pressure screening, or diet changes? |
| Medical services | Diagnosis and treatment of health conditions, dermatology concerns, internal medical workups, and treatment planning. | Which diagnostics are required today, and which can be staged if cost is a concern? |
| Diagnostics | Digital X-ray, ultrasound, endoscopy, in-practice testing, and diagnostic procedures. | Does the pet need fasting, sedation, bloodwork, or referral for advanced imaging? |
| Dentistry | Dental cleaning, treatment to prevent or manage dental disease, oral evaluation, and dental treatment planning. | Can the estimate separate exam, bloodwork, anesthesia, cleaning, radiographs, extractions, and medications? |
| Surgery | Pet surgery, spay and neuter, general surgery, orthopedic surgery, and patient monitoring. | Ask about anesthesia monitoring, pain control, fasting rules, discharge timing, and recheck schedule. |
| Acupuncture and TCVM | Acupuncture and Traditional Veterinary Chinese Medicine are listed as service categories. | Is this appropriate for chronic pain, mobility, recovery support, or another long-term condition? |
| Stem cell therapy | The homepage includes stem cell therapy among broad health services. | Which conditions qualify, what evidence applies, and whether referral or recheck monitoring is needed? |
| Exotic pet medicine and surgery | The site lists exotic pet medicine and surgery, plus a doctor with focus on pocket-pet and reptile health. | Confirm species fit, doctor availability, transport setup, and whether referral is safer for advanced cases. |
| Pet loss support | The site includes pet loss and memorial tribute resources. | Ask about end-of-life consultation, memorial options, cremation coordination, and what to expect emotionally and practically. |
Doctors and care team listed by Atlantic Veterinary Hospital
The official team page lists doctors, management, veterinary technician team, and client care team. Doctor schedules and case focus can change, so confirm when booking.
| Team member | Role listed | How to use this information |
|---|---|---|
| Dr. Jeff Rockwell | Practice Owner | Ask the front desk whether this doctor is available for your pet’s visit type. |
| Dr. Jason Story | Associate Veterinarian | Confirm appointment availability and species fit when booking. |
| Dr. Steven Stasiak | Associate Veterinarian | Useful to mention if the visit may require diagnostics, surgery discussion, or medical follow-up. |
| Dr. Kathryn Latshaw | Associate Veterinarian | Ask whether this doctor is available for your pet’s timing and case type. |
| Dr. Jillian Morrell | Associate Veterinarian | Request only after confirming schedule, species fit, and urgency. |
| Dr. Hannah Cunningham | Associate Veterinarian | The site notes a calm, supportive approach to exam-room visits. |
| Dr. Jessie Michalek | Associate Veterinarian | The site describes her focus on building relationships with pets and their people. |
| Dr. Katarina Reilly | Associate Veterinarian | Ask the front desk whether this doctor is appropriate for your pet’s care need. |
| Dr. Kate Cronin | Associate Veterinarian | Confirm availability before requesting this doctor specifically. |
| Annie Maley Rockwell | Hospital Coordinator | Management contact may help with hospital coordination questions. |
| Jennifer Bouchard, CVT | Practice Manager | Practice management may help with account or operational questions. |
| Rachel Ruggieri | Office Manager | Office support may help with scheduling, records, and front-desk workflow. |
Pet portal, online pharmacy, prescription refills, and payment safety
Atlantic links to AllyDVM portal tools, a clinic-linked online pharmacy, and a prescription refill and food order request form.
Pet portal
- Use the owner email connected to your clinic account.
- Check pet reminders and available account information.
- Contact the clinic if the account does not connect.
- Do not use portal messaging for emergencies.
Online pharmacy
The clinic lists both in-house pharmacy support and an online service. Use it for approved medications, flea and tick products, heartworm preventives, and prescription food when available.
Prescription request
Use the prescription refill and food order request form when you need medication or prescription diet support. Include exact product name, strength, dose, and remaining supply.
Pharmacy safety
Before giving any medication, check the pet name, drug name, strength, dose, frequency, and refill instructions. Call the clinic if the label does not match what the doctor explained.
Medical records, vaccine proof, referrals, and insurance paperwork
Records are especially important for new clients, emergency hospitals, travel, boarding, grooming, specialists, and pet insurance claims.
| Record need | Best route | What to include |
|---|---|---|
| New-client records | Ask your previous clinic to send records to records@atlanticvethospital.com. | Exam notes, vaccines, lab results, imaging, surgery notes, medications, allergies, diet, and chronic conditions. |
| Vaccine proof | Check the portal or call the clinic. | Pet name, owner name, vaccine needed, deadline, and whether proof is for grooming, daycare, boarding, licensing, or travel. |
| Referral hospital transfer | Ask Atlantic to send records directly to the specialist or emergency hospital. | Receiving hospital name, phone, fax/email, appointment date, and reason for referral. |
| Insurance reimbursement | Request an itemized invoice and medical notes after the visit. | Diagnosis, procedures, medication names, lab charges, doctor notes, and payment receipt. |
| Travel paperwork | Ask early whether a health certificate or USDA-related process is needed. | Travel date, destination, airline rules, vaccine records, microchip number, and medication list. |
Travel, poison control, adoption, and pet-owner resources
The official helpful-links page points pet owners toward travel resources, poison guidance, puppy and kitten preparation, and local adoption resources.
| Resource need | Officially linked guidance area | Practical next step |
|---|---|---|
| International travel | The clinic’s helpful-links page points pet owners to APHIS pet travel resources and notes doctors certified to submit international travel certificates. | Start early, because destination rules, vaccines, microchips, forms, and endorsement timing can vary. |
| Pet poison concern | The page points to ASPCA poison control, toxic plants, toxic foods, and household-product resources. | Have the product label, exposure amount, pet weight, time of exposure, and symptoms ready. |
| New puppy or kitten | Helpful links include puppy preparation, puppy training, kitten FAQs, and kitten training resources. | Ask Atlantic about vaccine timing, parasite prevention, microchipping, socialization, diet, and spay/neuter planning. |
| Adoption planning | The page links to several shelters and rescue resources in the region. | Schedule a first wellness exam soon after adoption and bring adoption records, vaccine history, and any medication. |
| Pet food or recalls | The official site links to AVMA recall resources in its pet health menu. | Save brand, formula, lot number, expiration date, and symptoms before calling the clinic. |
Costs, estimates, payment, insurance, and financial questions
Atlantic’s public pages do not publish one simple exam-fee table for every service. Costs can vary by exam type, diagnostics, dentistry, surgery, medication, anesthesia, emergency referral, and pet species.
Ask for an estimate
Before surgery, dentistry, imaging, endoscopy, exotic-pet workups, or multi-step treatment, ask for an itemized estimate that separates exam, diagnostics, anesthesia, procedure, medication, and recheck costs.
Pet insurance
The official site includes a pet insurance section in its pet health menu. Most pet insurance is reimbursement-based, so request detailed invoices and medical notes after the visit.
Online payment caution
If paying through a clinic-linked online payment page, confirm the invoice amount, pet name, owner name, and date of service before submitting payment.
Cost-control question
Ask: “Which items are medically necessary today, which are optional, and which can be staged later without compromising safety or diagnosis?”
Official source checklist used for this guide
This section helps readers verify the live source pages used to build the guide and keeps the page from feeling like a generic directory listing.
| Official page | What it verifies | When to open it |
|---|---|---|
| Atlantic Veterinary Hospital homepage | Privately family-owned positioning, address, phone, broad services, pet portal, and pharmacy links. | Open for the main official entry point and current site navigation. |
| Location and hours page | 10 Ocean Avenue, Marblehead, MA 01945, phone, records email, and weekly hours. | Open before calling, visiting, sending records, or checking hours. |
| Services page | Wellness, vaccination, medical services, acupuncture, surgery, exotic pet medicine, anesthesia monitoring, and additional services. | Open before deciding whether the clinic handles your pet’s care need. |
| About page | Routine checkups, vaccinations, puppy/kitten guidance, spay/neuter, diagnostics, surgery, geriatric care, and referral-hospital coordination. | Open when deciding whether a case may need referral or 24-hour care. |
| New clients page | New-client status, new-client form, records email instruction, and visit workflow. | Open before a first visit or when transferring from another clinic. |
| Team page | Doctor names, practice owner, associate veterinarians, and management team. | Open when requesting a specific doctor or learning about the team. |
| Helpful links page | Poison-control resources, puppy/kitten help, adoption resources, and pet-travel guidance. | Open for non-emergency education and travel planning. |
| Prescription and food request form | Clinic-linked refill and food order workflow. | Open when requesting approved medication or prescription food. |
Important pet health and safety notice
This guide helps with contact, scheduling, location, portal, records, pharmacy, and preparation. It does not replace veterinary diagnosis or treatment.
Atlantic Veterinary Hospital FAQs
These questions focus on the Marblehead clinic address, phone, hours, appointments, new-client records, emergency planning, services, doctors, pharmacy, portal, and pet-owner preparation.