Akron General Hospital: Address, Phone & Patient Info

Akron, Ohio hospital guide · Reviewed August 20, 2026

Cleveland Clinic Akron General: ER, doctors, maternity, parking, billing and patient information

Cleveland Clinic Akron General, commonly called Akron General Hospital, is a nonprofit teaching and research hospital at 1 Akron General Avenue, Akron, OH 44307. The main hospital number is 330-344-6000.

Cleveland Clinic currently describes the downtown medical center as a 532-registered-bed hospital. Akron General serves as the hub of Cleveland Clinic’s Southern Region and provides Level I trauma care, comprehensive stroke services, heart and vascular care, maternity and Level III neonatal intensive care, cancer treatment, neurosurgery, orthopedics, critical care and a wide range of inpatient and outpatient services.

The hospital was founded in 1914 as Peoples Hospital. Today the Akron General network also includes Lodi Hospital and Health & Wellness Centers in Bath, Green and Stow.

532 registered beds 24/7 hospital Level I Trauma Center Comprehensive Stroke Center Level III Perinatal Center Level III NICU Magnet hospital

Medical emergency: call 911. Cleveland Clinic Akron General’s Emergency & Trauma Department is open 24/7. The direct department number is 330-344-6611.

Main Hospital 330-344-6000

Appointments 330-344-2273

Emergency & Trauma 330-344-6611

Medical Records 330-344-6320

Visitor-friendly policy: Akron General currently has open visitation 24 hours a day, except for some ICU settings and the behavioral-health unit, which maintain additional restrictions.

Akron General Hospital phone directory

Department / need	Phone	Current use
Main Hospital	330-344-6000	Main operator, patient information and hospital routing.
Admitting	330-344-6770	Hospital admission questions.
Akron General Appointments	330-344-2273	Physician scheduling and Akron General appointments.
Central Scheduling	330-344-5760	Diagnostic testing and scheduled services.
Emergency & Trauma	330-344-6611	Downtown Akron Emergency Department.
Cardiology	330-344-7400	Adult cardiology appointments and office information.
Heart & Vascular Center	800-432-7850	1-800-HEART50.
Cardiac Testing	330-344-6011	Cardiac diagnostic testing.
Cardiac Cath Lab	330-344-6309	Cardiac catheterization services.
Cardiac / Thoracic / Vascular Surgery	330-344-1400	Cardiothoracic and vascular surgical consultations.
Neurology	330-344-8523	Neurology office.
Neurosurgery	330-665-4100	Akron General neurosurgery appointments.
Maternity Services	330-344-2229	330-344-BABY; New Life Center information.
OB/GYN	330-344-8565	Women’s health and obstetric appointments.
Maternal-Fetal Medicine	330-344-5050	High-risk pregnancy care.
Cancer Center	330-344-6453	McDowell Cancer Center.
Hematology & Oncology	330-344-6505	Medical oncology and hematology.
Gastroenterology	330-665-8270	GI office information.
Endoscopy	330-344-6549	Endoscopy services.
General Surgery	330-344-7874	General surgical services.
Orthopedics / Sports Medicine	330-344-2663	Orthopedic and sports-medicine care.
Radiology	330-344-6450	Imaging department.
Outpatient Laboratory	330-344-6223	Routine outpatient lab services.
Medical Records / HIM	330-344-6320	Record requests and Health Information Management.
Patient Financial Services	866-621-6385	Billing, itemized statements and payment questions.
Ohio Financial Assistance	855-831-1284	Patient Financial Advocate.
Outpatient Pharmacy	330-344-7732	Main-lobby pharmacy.
Clinical Social Work	330-344-6880	Resources, discharge and psychosocial support.
Ombudsman	330-344-6711	Patient complaints and unresolved concerns.
Spiritual Care	330-344-6609	Chaplain and spiritual support.
Security	330-344-7604	Safety, after-hours valet retrieval and security.

Akron General Hospital facts and current designations

Registered beds 532

Founded 1914

Originally Peoples Hospital.

Adult Trauma Level I

Stroke Comprehensive

Current major clinical programs

24/7 Emergency Department.
ACS-designated Level I Trauma Center.
Comprehensive Stroke Center.
Neurological intensive care.
Heart and vascular center.
24/7 PCI-capable interventional cardiology.
Cardiac and thoracic surgery.
Cancer treatment.
General and acute-care surgery.
Orthopedic surgery.
Level III obstetric/perinatal services.
Level III NICU.
Maternal-fetal medicine.
Gastroenterology and endoscopy.
Behavioral health and addiction services.
Inpatient and outpatient rehabilitation.

Akron General has maintained ANCC Magnet recognition for nursing excellence for more than a decade.

How to make an appointment at Akron General

Akron General Appointment Line 330-344-2273

330-344-CARE.

Start with 330-344-2273 for a physician appointment. Tell the scheduler which specialty you need.

Use 330-344-5760 for many diagnostic services. Central Scheduling handles selected imaging and testing appointments.

Ask whether a referral is required. Requirements can differ by physician, specialty and insurance plan.

Confirm the building. The downtown campus includes the main hospital, Ambulatory Care Center, Physician Office Building, Heart Center and other buildings.

Verify your insurance. Plan participation can differ by exact insurance product.

Ask for the physician’s actual clinic day. Facility office hours should not be confused with an individual doctor’s schedule.

Request an appointment Find a Cleveland Clinic doctor

Current Akron General doctors and specialty leaders

Akron General has a large medical staff. These are current representative physicians from major service lines, not a complete roster.

Doctor schedule warning: being listed with Akron General does not mean a doctor sees outpatients at 1 Akron General Avenue every weekday. Confirm the current location and clinic schedule before traveling.

Heart and vascular physicians

Current physician	Current specialty / role
David Cutler, MD	General Cardiology; current Akron General division chief.
David Hedrick, MD, PhD	Interventional Cardiology; current division chief.
Robert Schweikert, MD, MBA	Electrophysiology; current division chief.
Joseph Lahorra, MD	Cardiac and Thoracic Surgery; current division chief.
Loren Masterson, MD	Vascular Surgery; current division chief.
Anubhav Garg, MD	Cardiovascular Medicine / Valve Center.
Vinayak Hegde, MD	Cardiovascular Medicine / specialized cardiac imaging.
Indiresha Iyer, MD	Cardiovascular Medicine.
Khaled Sleik, MD	Cardiovascular Medicine.
Sergey Vitebskiy, MD	Cardiovascular Medicine.

Stroke, neurology and neurosurgery

Current physician	Current specialty
Ahmed Itrat, MD	Neurology; current Akron General division chief and stroke specialist.
Khaled Asi, MD	Stroke / Neurology.
Abeer Farrag, MD	Stroke / Neurology.
Yousef Mohammad, MD	Stroke / Neurology.
Jenny Tsai, MD	Neuro-interventional radiology and stroke care.
Ghassan Khayyat, MD	Neurosurgery; current division chief.
Gregory Hawryluk, MD, PhD	Neurosurgery / spine care.
Scott Brigeman, MD	Neurosurgical spine care.
Gordon Preston, DO	Neurosurgical spine care.

Maternal-fetal medicine

Current physician	Specialty
Melissa March, MD	Maternal-Fetal Medicine; current division chief.
Ahmed Ahmed, MD	Maternal-Fetal Medicine.
Katherine Singh, MD	Maternal-Fetal Medicine.
Amol Malshe, MD	Maternal-Fetal Medicine.
Christine Proudfit, MD	Maternal-Fetal Medicine.
Cassandra Heiselman, DO	Maternal-Fetal Medicine.

Gastroenterology

Shameem Ahmed, MD.
Faris El-Khider, MD.
Jeffrey Neher, MD.

GI appointments: 330-344-2273. GI office: 330-665-8270.

Medical oncology and hematology

Weiquan Lu, MD.
Laurie Matt-Amaral, MD.
Sirisha Perumandla, MD.
Guy Tillinghast, MD.
Judy Peih-Ying Tsai, MD.

McDowell Cancer Center: 330-344-6453.

Akron General Emergency Department and Level I Trauma Center

Emergency Department 330-344-6611

Hours 24/7

Treatment rooms 60

Observation unit 19 beds

Akron General’s downtown Emergency Department is an American College of Surgeons-designated Level I Trauma Center, the highest level of adult trauma capability.

Current ER design includes

60 treatment rooms.
Two dedicated trauma rooms.
Six rooms for minor injuries and illnesses.
Five behavioral-health rooms.
19-bed observation unit.
Geriatric-friendly treatment spaces.
Dedicated sexual assault/domestic violence/elder-abuse treatment area.
High-contagion isolation/treatment area.
Rooftop helipad.
Emergency imaging with CT capability.

24/7 trauma resources

Cleveland Clinic states that operating rooms, diagnostic services and trauma specialists are on call 24 hours a day.

Geriatric Emergency Department

The department holds Geriatric Emergency Department Accreditation from the American College of Emergency Physicians at the bronze level.

For severe chest pain, stroke symptoms, major trauma, uncontrolled bleeding, severe breathing difficulty, loss of consciousness or another life-threatening emergency, call 911 rather than driving yourself.

Akron General Comprehensive Stroke Center

Akron General’s current dedicated stroke page identifies the hospital as a Joint Commission-certified Comprehensive Stroke Center.

Comprehensive stroke care includes emergency diagnosis, thrombolytic treatment when appropriate, neuro-interventional procedures such as thrombectomy, neurosurgery, neurocritical care and rehabilitation.

Current stroke specialists include

Ahmed Itrat, MD.
Khaled Asi, MD.
Abeer Farrag, MD.
Yousef Mohammad, MD.
Jenny Tsai, MD.

Stroke Follow-up Appointments 216-636-5860

In 2026, Akron General received the American Heart Association/ American Stroke Association Get With The Guidelines Stroke Gold Plus and multiple Target: Stroke/advanced-therapy recognitions.

Possible stroke is a 911 emergency. Sudden balance problems, vision changes, facial droop, arm weakness or speech difficulty require immediate evaluation.

Akron General Heart & Vascular Center

Cardiology 330-344-7400

Heart & Vascular 800-432-7850

Cardiac Cath Lab 330-344-6309

Cardiac Surgery 330-344-1400

Akron General’s Heart & Vascular Center combines cardiology, interventional cardiology, electrophysiology, cardiac and thoracic surgery, vascular/endovascular surgery, cardiac imaging and interventional radiology.

Current programs include

Atrial fibrillation and electrophysiology.
Cardiac and pulmonary rehabilitation.
Cardiac catheterization.
Heart-failure management.
Pacemaker/ICD clinic.
Valve Center.
Left atrial appendage closure.
Vein Center.
Cardiovascular surgery.
Endovascular surgery.

Cardiovascular surgery examples

Coronary artery bypass grafting.
Off-pump bypass.
Valve repair and replacement.
Maze procedure for atrial fibrillation.
Carotid endarterectomy.
Endovascular abdominal-aortic-aneurysm repair.
Limb-salvage bypass.
Dialysis-access surgery.
Upper-extremity revascularization.

Cleveland Clinic’s EMS information identifies Akron General as having 24/7 PCI-capable interventional cardiology for acute coronary syndromes.

Neurology, neurosurgery and neurological intensive care

Neurology 330-344-8523

Neurosurgery Appointments 330-665-4100

Akron General treats conditions involving the brain, spine, spinal cord and peripheral nervous system.

Programs include

Stroke.
Brain aneurysm.
Brain tumors.
Epilepsy and seizures.
Traumatic brain injury.
Spinal-cord injury.
Minimally invasive spine surgery.
Robot-assisted spine surgery.
Gamma Knife radiosurgery.
Neuro-interventional treatment.

Neurological ICU

Akron General’s neurological ICU cares for patients with stroke, traumatic brain injury, brain surgery, coma and severe spinal injuries.

Akron General maternity and Labor & Delivery

Maternity Services 330-344-2229

330-344-BABY.

OB/GYN Appointments 330-344-8565

Maternal-Fetal Medicine 330-344-5050

Akron General’s New Life Center is a Level III Perinatal/Obstetric Center with an on-site Level III NICU.

Current maternity features

Low- and high-risk labor and delivery.
24-hour maternal-fetal medicine support.
Obstetric anesthesia.
Dedicated OB Emergency Department.
Scheduled induction and C-section services.
Private labor and delivery rooms.
Private postpartum rooms.
Breastfeeding and lactation support.
Fetal echocardiography by referral.
Childbirth classes and hospital tours.
TeamBirth shared-decision model.

Akron General is currently designated a Baby-Friendly birth facility.

Where to check in

Pregnant patients arriving unexpectedly for labor, pregnancy-related emergency or doctor-requested monitoring should check in at the OB Emergency Department inside Labor & Delivery.

Scheduled inductions and C-sections check in directly with Labor & Delivery. If the main lobby is closed in the evening, patients can use the Emergency Department entrance.

Cleveland Clinic Children’s Level III NICU at Akron General

Neonatal Level Level III NICU

Located within Akron General’s maternity program.

The NICU is staffed by Cleveland Clinic Children’s neonatal specialists and supports babies who need advanced newborn care following premature or medically complicated delivery.

Akron General’s current neonatal division chief is Timur A. Azhibekov, MD.

Cleveland Clinic does not publish a dependable current daily NICU bed-availability count. Families should not infer admission availability from an older capacity figure.

McDowell Cancer Center at Akron General

Cancer Center 330-344-6453

Hematology / Oncology 330-344-6505

McDowell Cancer Center provides multidisciplinary inpatient and outpatient cancer care including medical oncology, hematology, surgery, radiation-related services and infusion care.

Cancer surgery includes treatment for

Breast cancer.
Colorectal cancer.
Lung cancer.
Brain tumors.
Pancreatic and liver cancers.
Kidney and bladder cancer.
Prostate and testicular cancer.
Gynecologic cancers.
Melanoma.
Thyroid cancer.
Sarcoma.

Outpatient cancer treatment and infusion services are currently provided in the Akron General Physician Office Building, 224 West Exchange Street.

Gastroenterology and endoscopy

GI Office 330-665-8270

Endoscopy 330-344-6549

Current gastroenterologists listed by Akron General include Shameem Ahmed, MD; Faris El-Khider, MD; and Jeffrey Neher, MD.

Conditions treated include

Crohn’s disease.
Ulcerative colitis.
GERD.
Irritable bowel syndrome.
Peptic-ulcer disease.
Liver disease.
Colon-cancer screening needs.

Akron General’s downtown outpatient GI office is in the Ambulatory Care Center, Building 301.

General, trauma and acute-care surgery

General Surgery 330-344-7874

Acute Care Surgery 330-344-4628

Akron General’s Acute Care Surgery department combines:

Emergency general surgery.
Trauma surgery.
Surgical critical care.

The Acute Care Surgery service operates 24 hours a day, seven days a week.

Current surgical leadership includes

Ali F. Mallat, MD — Acute Care Surgery.
Christopher J. Wolff, MD — Trauma Surgery.
Daniel E. Vazquez, MD — Surgical Critical Care.
William C. Papouras, MD — General Surgery.
Anthony J. Visioni, MD — Surgical Oncology.

Orthopedics, sports medicine and spine care

Orthopedics & Sports Medicine 330-344-2663

Current specialty areas include

Foot and ankle.
Hand and wrist.
Hip and knee.
Shoulder and elbow.
Spine.
Sports medicine.

Representative current physicians

Keegan Conry, MD.
Nicholas DiNicola, MD.
Andrew Esterle, MD.
Patrick Kane, MD.
Anthony Kantaras, MD.
William Kurtz, MD.
William Lanzinger, MD.
Aaron Lear, MD.

Laboratory, radiology and imaging

Radiology 330-344-6450

Outpatient Laboratory 330-344-6223

Central Scheduling 330-344-5760

Main-hospital imaging hours currently published

Cleveland Clinic’s current Akron General location page lists routine imaging hours as:

Monday–Friday: 7 a.m.–6 p.m..
Saturday–Sunday: closed for routine scheduled imaging.

Emergency imaging remains available as clinically required through hospital services.

Main-hospital routine laboratory hours

Monday–Friday: 7 a.m.–4 p.m..

Routine laboratory testing generally does not require an appointment, but Cleveland Clinic currently recommends appointments when possible. Bring the physician’s order, photo ID and insurance information.

Akron General hospital prices and cost estimates

There is no single flat ER fee, doctor consultation fee, delivery price or surgery price. The patient’s final responsibility depends on services received, insurance coverage, deductible, copay, coinsurance and financial-assistance eligibility.

Cleveland Clinic publishes an Akron General hospital price list covering categories such as:

Room and board.
Emergency Department charges.
Operating-room services.
Delivery services.
Physical therapy.
Other hospital procedures and services.

Cleveland Clinic states that its current Ohio hospital price lists are correct as of January 1, 2026.

Good Faith Estimate

Uninsured patients and patients who choose not to use insurance can request a Good Faith Estimate for scheduled services.

Patient Financial Advocate 855-831-1284

Monday–Friday, 8 a.m.–5 p.m. Eastern.

Akron General price list Cost estimator

Cleveland Clinic financial assistance for Akron General patients

Ohio Financial Assistance 855-831-1284

Patient Financial Advocate.

Patient Financial Services 866-621-6385

Billing and application-status help.

Current 2026 Cleveland Clinic Ohio framework

Cleveland Clinic’s current financial-assistance program can help qualifying Ohio residents receiving emergency or medically necessary care.

Income level	Current assistance framework
Up to 250% of Federal Poverty Guideline	Free care for qualifying program applicants.
251%–400% of Federal Poverty Guideline	Discounted care generally limited to the amount generally billed to insured patients.
Above ordinary income limits	Catastrophic, exceptional or special medical circumstances can be reviewed case by case.

2026 family-income reference

Family size	2026 FPL	400% FPL program ceiling
1	$15,960	$63,840
2	$21,640	$86,560
3	$27,320	$109,280
4	$33,000	$132,000
5	$38,680	$154,720
6	$44,360	$177,440
7	$50,040	$200,160
8	$55,720	$222,880

Add $5,680 for each additional household member above eight when applying the 2026 federal guideline.

Cleveland Clinic’s standard Ohio income-based program primarily applies to uninsured patients and certain patients whose insurance does not cover emergency/medically necessary services or whose benefits are exhausted. HCAP has different eligibility rules. Do not assume an insured deductible will automatically qualify for hospital assistance.

Apply for financial assistance

Insurance accepted at Akron General

Insurance Questions 844-500-9451

Akron General participates in many Cleveland Clinic Northeast Ohio networks. Examples on the current list include:

Commercial examples

Aetna.
Anthem Blue Cross Blue Shield.
Cigna.
Medical Mutual of Ohio.
UnitedHealthcare.
Ohio Health Choice Plan.
OhioHealthy.
SummaCare commercial products with plan-specific exceptions.
Carelon Behavioral Health at Akron General.

Ohio Medicaid examples

AmeriHealth Caritas of Ohio.
Anthem Medicaid.
Buckeye Community Health Plan Medicaid.
CareSource Medicaid.
Humana Medicaid.
Molina Healthcare Medicaid.
UnitedHealthcare Community Plan of Ohio Medicaid.

2026 HealthSmart network change: Cleveland Clinic states that it stopped being in-network for HealthSmart members effective March 1, 2026. Some patients with already scheduled care may qualify for continuity-of-care arrangements.

Never verify coverage from the insurer name alone. Cleveland Clinic’s list contains product-level exceptions, and a hospital can be in-network while an individual plan or service is not.

Current accepted insurance

Akron General billing and payment help

Patient Financial Services 866-621-6385

Mon–Fri 8 a.m.–5 p.m. Eastern.

Local Visitor-Guide Billing Number 330-344-6082

Akron General local directory route.

Cleveland Clinic’s current centralized billing guidance uses 866-621-6385 for billing questions, itemized statements and account help. The Akron General visitor guide still separately lists the local 330-344-6082 billing number.

Call billing to

Ask about an account balance.
Correct insurance information.
Request an itemized statement.
Discuss a payment arrangement.
Check a financial-assistance application.
Ask why a facility fee appeared.

Provider-based facility fees

Cleveland Clinic explains that some physician offices and outpatient clinics are classified as hospital outpatient departments. Depending on the setting and insurance plan, a visit can generate both professional and facility/treatment-room charges.

Billing & payment

How to request Akron General medical records

Health Information Management 330-344-6320

Current HIM Fax 216-636-9396

Typical processing 7–10 business days

For most requests.

Health Information Management / Medical Records Department
Cleveland Clinic Akron General
1 Akron General Avenue
Akron, OH 44307

Ways to request records

MyChart. Open Menu → Document Center → Release of Information Authorization Form.

Online records request. Documents can be delivered by mail or secure email.

Fax or mail an authorization. Current HIM fax: 216-636-9396.

In-person pickup. Call 330-344-6320, option 4, to make an appointment. Bring photo ID.

Current HIM help hours

Monday–Friday, 8:30 a.m.–4 p.m.

Radiology images

For radiology-image requests call 330-344-7682.

Under Ohio law, fees may apply to some records requested for personal, insurance or legal use.

Akron General medical records

Cleveland Clinic MyChart at Akron General

Akron General uses the Cleveland Clinic MyChart patient portal. It is available 24 hours a day for account access.

MyChart can be used to

View laboratory results.
View radiology and procedure results.
View pathology results.
Request or cancel appointments.
Securely message participating provider offices.
View ambulatory progress notes.
Review current health problems.
Request prescription renewals.
Review previous and upcoming appointments.
View immunization records.
View preventive-care reminders.
Download or transmit a health summary.
Use caregiver access for eligible dependents.

Open MyChart

Akron General Hospital visiting hours

General Visitation Open visitation 24/7

Exceptions apply in some ICU and behavioral-health settings.

Cleveland Clinic Akron General currently allows family and friends to visit hospitalized patients 24 hours a day, subject to clinical and unit restrictions.

Behavioral Health

The 6100 psychiatric unit does not use 24/7 visitation. Cleveland Clinic asks visitors to check directly with the unit for current hours.

Visitor photo badges

Adult visitors entering a Cleveland Clinic regional hospital after normal visiting hours need to show valid photo identification. Visitors receive a badge listing their name, photo, destination and expiration date.

To contact an inpatient, call 330-344-6000 and provide the patient’s first and last name.

Akron General parking rates and valet

Self-parking is available in three decks near the Main Entrance, Ambulatory Care Center and Physician Office Building. EV charging stations are available.

Current self-parking rates

Parking duration	Current charge
0–1 hour	Free
1–2 hours	$3
2–3 hours	$4
3–4 hours	$5
Over 4 hours	$6

Garage exit lanes accept credit and debit cards. Lobby kiosks accept cash, credit and debit.

Valet parking

Standard valet $7

Senior discount $1 off

Main Lobby Mon–Fri 6 a.m.–8 p.m.

Emergency Valet 24/7

For emergency needs.

Heart & Vascular Center valet operates Monday–Friday, 7 a.m.–5 p.m..

To retrieve a valet-parked vehicle after hours, call Protective Services at 330-344-7604.

Akron General Outpatient Pharmacy

Location First-floor main lobby

Phone 330-344-7732

Bedside Concierge Mon–Fri 9 a.m.–6 p.m.

Current retail pharmacy hours

Day	Hours
Monday–Friday	8 a.m.–7 p.m.
Saturday	9 a.m.–1 p.m.
Sunday	Closed

Pharmacy concierge bedside delivery is available to hospitalized patients Monday through Friday from 9 a.m. to 6 p.m.. Ask a caregiver for details.

Akron General cafeteria, café and gift shop

Fresh Inspirations Café / Cafeteria

The hospital cafeteria is on the lower level and is open daily.

Service	Current hours
Breakfast	6:30–10 a.m.
Light breakfast / beverages	10–11 a.m.
Lunch	11 a.m.–2 p.m.
Light lunch / beverages	2–4:30 p.m.
Dinner	4:30–7 p.m.
Third shift	1:30–3:30 a.m.

Au Bon Pain – Main Lobby

Monday–Friday: 6 a.m.–8 p.m..
Saturday–Sunday: 7 a.m.–8 p.m..
Closed on national holidays.

Lori’s Gifts

Gift Shop 330-344-6909

Off the Main Lobby.

Monday–Friday: 7 a.m.–9 p.m..
Saturday–Sunday: 9 a.m.–8 p.m..

Social work, spiritual care, interpreters and complaints

Clinical Social Work 330-344-6880

Spiritual Care 330-344-6609

Patient Ombudsman 330-344-6711

Spiritual care

A chaplain is available in the hospital 24 hours a day. The interfaith chapel is off the Main Lobby.

Current chapel services

Sunday: 10:30–11 a.m.
Wednesday: 11:30–11:45 a.m.

Interpreter and disability assistance

Akron General provides interpreter services for foreign languages and sign language, as well as auxiliary communication support for patients with disabilities. Ask a nurse or registration caregiver to arrange assistance.

Qualified communication assistance should be requested from the hospital rather than relying on a child or untrained family member for complex medical discussions.

Ombudsman

Akron General’s Patient Care Ombudsman helps resolve concerns that could not be addressed by the care team or department manager.

Current Ombudsman office hours: Monday–Friday, 8 a.m.–4:30 p.m.. Messages can be left at any time.

Cleveland Clinic states that making a complaint does not itself compromise a patient’s future access to care.

Which Akron General number should you call?

Life-threatening emergency

911.

Main hospital

330-344-6000.

Emergency / trauma

330-344-6611.

Doctor appointment

330-344-2273.

Diagnostic scheduling

330-344-5760.

Cardiology

330-344-7400.

Neurology

330-344-8523.

Neurosurgery

330-665-4100.

Maternity

330-344-2229.

OB/GYN

330-344-8565.

Cancer Center

330-344-6453.

330-665-8270.

Medical records

330-344-6320.

Billing

866-621-6385.

Financial assistance

855-831-1284.

Pharmacy

330-344-7732.

Patient complaint

330-344-6711.

Cleveland Clinic Akron General Google Map

1 Akron General Avenue, Akron, Ohio 44307.

Akron General is in downtown Akron near I-77 and I-76, off the Cedar Street/Exchange Street route from OH-59. The campus has separate parking areas for the Main Entrance, Emergency Department, Heart & Vascular Center, Ambulatory Care Center and Physician Office Building.

Akron General Hospital FAQs

1. What is Akron General Hospital’s address and phone number?

Cleveland Clinic Akron General is at 1 Akron General Avenue, Akron, OH 44307. The main hospital number is 330-344-6000. The address was formerly listed as 400 Wabash Avenue.

2. Is Akron General Hospital’s Emergency Room open 24 hours?

Yes. Akron General’s downtown Emergency Department is open 24 hours a day, seven days a week. The direct Emergency and Trauma number is 330-344-6611. Call 911 for a life-threatening emergency.

3. Is Akron General a Level I trauma center?

Yes. Cleveland Clinic identifies Akron General’s downtown Emergency Department as an American College of Surgeons-designated Level I Trauma Center. It has 60 treatment rooms, two trauma rooms, a 19-bed observation unit and 24-hour trauma surgical resources.

4. How many beds does Cleveland Clinic Akron General have?

Cleveland Clinic’s current hospital overview describes Akron General as a 532-registered-bed teaching and research medical center. Registered capacity should not be interpreted as the number of staffed or available beds on a particular day.

5. Is Akron General a Comprehensive Stroke Center?

Yes. Akron General’s current dedicated stroke page identifies it as a Joint Commission-certified Comprehensive Stroke Center. Its stroke program includes emergency evaluation, thrombectomy capability, neurosurgery and neurocritical-care services.

6. What are Akron General Hospital visiting hours?

Akron General currently has open visitation, meaning visitors can generally see hospitalized patients 24 hours a day. Some ICU settings and the behavioral-health unit have additional restrictions. Adult visitors entering after normal hours need valid photo identification for the hospital’s visitor-badging system.

7. How much is parking at Akron General Hospital?

Current self-parking rates are free for the first hour, $3 for one to two hours, $4 for two to three hours, $5 for three to four hours and $6 for more than four hours. Valet parking is $7, with a $1 senior discount. Emergency Department valet is available 24/7 for emergency needs.

8. How do I get Akron General medical records?

Medical records can be requested through MyChart, the online Cleveland Clinic records process, by authorization form or through Health Information Management. Call 330-344-6320. The current fax is 216-636-9396, and most requests are completed in approximately seven to ten business days.

9. Does Akron General offer financial assistance?

Yes. Cleveland Clinic’s current Ohio financial-assistance program can provide free care to qualifying patients with family income up to 250% of the Federal Poverty Guideline and discounted care for qualifying patients from 251% through 400%, subject to residency, insurance and program rules. Call 855-831-1284 for current eligibility help.

10. What patient portal does Akron General Hospital use?

Akron General uses Cleveland Clinic MyChart. Patients can review many test results and notes, manage eligible appointments, request prescription renewals, message participating provider offices, access health summaries and request medical records.

Official sources and patient-action pages

Reviewed August 20, 2026. Physician schedules, visitor restrictions, parking operations, pharmacy holiday hours, insurance participation and hospital prices can change. This guide uses current Cleveland Clinic information and intentionally avoids inventing ER wait times, doctor availability, real-time bed availability or a universal treatment fee.