Texas Children’s Hospital Woodlands: Pediatric Care & Info

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Pediatric Hospital Guide · The Woodlands · Emergency & Specialty Care

Texas Children’s Hospital The Woodlands address, pediatric ER, outpatient services, appointments, records, billing, parking, and family visitor information

Texas Children’s Hospital The Woodlands serves families north of Houston with pediatric emergency care, inpatient care, pediatric surgery, radiology, specialty clinics, primary pediatric care nearby, and family support services on the Woodlands campus.

The main inpatient hospital and emergency center is at 17600 Interstate 45 South, The Woodlands, TX 77384. Outpatient services are nearby at 17580 Interstate 45 South. The main hospital phone is 936-267-5000.

Call Main: 936-267-5000 Emergency Center: 936-267-5170 Appointments: 832-824-9322 Map & Parking
Emergency warning: For a life-threatening emergency, call 911 or go to the nearest emergency department. Texas Children’s Hospital The Woodlands has a 24/7 pediatric Emergency Center. If the child is stable enough to travel and you are unsure where to go, call the hospital or your child’s clinician for guidance.
Inpatient & ER address 17600 I-45 South

The Woodlands, TX 77384. Main hospital and pediatric Emergency Center.

Outpatient address 17580 I-45 South

The Woodlands, TX 77384. Specialty clinics and outpatient services.

Main phone 936-267-5000

General hospital information, campus routing, and department connection.

Pediatric emergency Open 24/7

Dedicated pediatric Emergency Center serving north Houston-area families.

Medical records 936-267-5885

Health Information Management at The Woodlands campus.

Financial counseling 936-267-5400

The Woodlands Main Admissions Office, 1st floor, Monday-Friday.

Texas Children’s Hospital The Woodlands overview

A practical guide for parents and caregivers going to the Woodlands campus for pediatric emergency care, inpatient care, outpatient specialty visits, records, billing, and visitor planning.

Texas Children’s Hospital The Woodlands brings pediatric hospital services closer to families in The Woodlands, Conroe, Spring, Magnolia, Montgomery County, north Harris County, and surrounding north Houston communities. The campus includes the inpatient hospital and Emergency Center at 17600 Interstate 45 South plus outpatient services at 17580 Interstate 45 South.

The hospital building includes a 24/7 pediatric Emergency Center, acute care beds, pediatric surgical services, Sleep Center, EEG laboratory, gift shop, Patient & Family Services, dining area, family library, chapel, radiology, infusion, pathology, Neonatal Intensive Care Unit, Pediatric Intensive Care Unit, and child life specialists.

Best first step: For emergencies, use the Emergency Center. For scheduled specialty or outpatient visits, confirm the exact building, suite, floor, appointment time, provider, insurance requirements, and arrival instructions before driving to campus.

Texas Children’s Hospital The Woodlands phone directory

Use these numbers for the most common parent and caregiver tasks. Call before visiting if the issue involves emergency triage, appointment changes, records, insurance, cost estimates, or department-specific instructions.

Need Phone / Location Use it for
General hospital information 936-267-5000 Main campus routing, department connection, general hospital questions, and location help.
Emergency Center 936-267-5170 Pediatric emergency-center questions when the child is stable enough for a phone call. For life-threatening emergencies, call 911.
Schedule appointments 832-824-9322 System appointment scheduling and help finding the right pediatric service.
Direct admissions 936-267-KIDS (5437) Physician-directed campus admission routing, not ordinary walk-in emergency use.
Radiology 936-267-5800 Imaging questions, radiology appointment instructions, and imaging location help.
Laboratory 936-267-LABS (5227) Lab hours, specimen instructions, and outpatient lab questions.
Medical records 936-267-5885 Health Information Management at The Woodlands for copies, releases, and record-transfer questions.
Financial counseling 936-267-5400 Financial assistance application help and payment-plan guidance through The Woodlands admissions office.
Patient Accounts 800-722-2570 Hospital billing statement questions when you do not have your bill or need patient-account help.
MyChart support 877-361-0111 or 832-824-0140 Login help, proxy access help, technical issues, and account questions.

24/7 pediatric Emergency Center at Texas Children’s Hospital The Woodlands

The Woodlands Emergency Center is designed for pediatric emergency needs and is open every day, all day.

Go to the ER for serious symptoms

Use emergency care for trouble breathing, blue lips, severe allergic reaction, seizure, serious head injury, major bleeding, poisoning, dehydration with lethargy, severe pain, or a child who is difficult to wake.

Call 911 when transport is unsafe

Do not drive a child who is unconscious, struggling to breathe, actively seizing, badly injured, or worsening quickly. Call 911 and follow dispatcher instructions.

Bring key information

Bring photo ID, insurance card, medication list, allergies, recent test results if available, specialist names, and custody or guardianship documents if relevant.

Expect ER billing differences

Emergency care may create separate hospital, physician, imaging, lab, anesthesia, or specialist bills. Ask Patient Accounts or your insurer about coverage and cost responsibility.

Do not use online advice for emergency triage: If your child’s symptoms feel urgent, call 911, contact your child’s clinician, or go directly to an emergency department.

Woodlands campus locations: hospital, Emergency Center, outpatient building, and nearby clinics

Many families arrive at the correct campus but wrong building. Confirm your exact appointment location before parking.

Location Address Best for
Hospital, inpatient care, and Emergency Center 17600 Interstate 45 South, The Woodlands, TX 77384 Pediatric ER, inpatient units, pediatric surgery, NICU, PICU, radiology, infusion, pathology, Sleep Center, chapel, and family services.
Outpatient Services building 17580 Interstate 45 South, The Woodlands, TX 77384 Specialty clinics and many scheduled outpatient visits.
Texas Children’s Pediatrics Woodlands 17580 Interstate 45 South, Suite WM160, The Woodlands, TX 77384 Primary pediatric care, well visits, vaccines, sick visits, school/sports physicals, and routine pediatric care.
Medical Arts Center II 17350 St. Luke’s Way, Suite 300, The Woodlands, TX 77384 Specialty clinic visits connected to Texas Children’s Hospital services. Front desk: 936-267-7333.
Health Information Management 17600 Interstate 45 South, Ste. WL.0102.52, The Woodlands, TX 77384 Medical record releases, copies, and records questions. Phone: 936-267-5885.
Arrival tip: If your appointment letter says “Outpatient,” “MOB,” “MAC,” “Pediatrics,” “Radiology,” or a specific suite number, call ahead or check MyChart before choosing a parking area.

Pediatric services and departments at The Woodlands campus

Services vary by appointment type, physician order, insurance authorization, and department schedule. Call the department or check MyChart for exact instructions.

Emergency & inpatient care

24/7 pediatric Emergency Center, acute care beds, pediatric surgical services, NICU, PICU, child life specialists, family services, chapel, and inpatient support.

Diagnostics

Radiology, laboratory, EEG laboratory, pathology, sleep testing, and physician-ordered diagnostic services are available through the Woodlands campus.

Specialty clinics

Common specialty access includes allergy and immunology, audiology, cancer and hematology, cardiology, nutrition, sports medicine, wound care, ophthalmology, psychiatry and psychology, adolescent medicine, and more.

Primary pediatrics nearby

Texas Children’s Pediatrics Woodlands provides well-child visits, immunizations, adolescent care, allergy treatment, chronic illness care, screenings, physicals, minor emergency care, and after-hours on-call physician support.

Service Useful phone Parent checklist
Radiology Services 936-267-5800 Ask about arrival time, sedation rules, fasting instructions, prior imaging, and insurance authorization.
Laboratory 936-267-LABS Ask if the lab requires fasting, a printed order, MyChart order, specimen container, or timed collection.
Sleep Center / EEG lab 936-267-5801 Ask about sleep-study arrival time, medications, hair preparation, electronics, caregiver stay, and food rules.
Infusion Center 936-267-7499 Ask about medication authorization, appointment length, food, labs, comfort items, and caregiver requirements.
Pediatrics Woodlands 281-367-5100 Use for well checks, sick visits, vaccine records, routine refills, school forms, and primary-care questions.

How to schedule, check in, and prepare for an appointment

Texas Children’s appointments may be scheduled by phone, through MyChart for eligible visits, or through a specific practice or specialty department.

Confirm the right service. Decide whether the child needs emergency care, primary pediatrics, outpatient specialty care, imaging, lab, follow-up, surgery, or medical records.
Call scheduling or use MyChart. Use 832-824-9322 for appointment help or MyChart for eligible scheduling and check-in tasks.
Verify insurance and authorization. Ask whether your plan requires a referral, prior authorization, single-case agreement, imaging approval, or specialist referral before the visit.
Complete MyChart pre-check-in. Before the visit, use MyChart when available to pay copays, verify medical and insurance information, answer questionnaires, and sign documents.
Bring documents. Bring insurance card, photo ID, medication list, allergy list, prior records, imaging discs if needed, referral paperwork, custody/guardianship forms, and the appointment confirmation.
Arrive at the right building. Confirm whether your visit is at 17600 I-45 South, 17580 I-45 South, Texas Children’s Pediatrics Woodlands, MAC II, or another campus building.

Pediatric primary care team near the hospital

Texas Children’s Pediatrics Woodlands is located on the Woodlands campus and has privileges at Texas Children’s Hospital. Provider schedules and accepting-new-patient status can change, so verify before booking.

Clinic / team Location and hours Care team listed online
Texas Children’s Pediatrics Woodlands 17580 Interstate 45 South, Suite WM160, The Woodlands, TX 77384. Phone: 281-367-5100. Listed hours: Monday-Friday, 8:00 AM-5:00 PM. Catherine O. Anglin, MD; Vathsala Ariyaratna, MD; Amish Bhakta, MD; Roland R. Flanagan, MD; Natasha D. Irani, MD; Hamsini Sriraman, MD; Oralia Garza, APRN, FNP-C; Jennifer Gorthy, MA, LPC.
Medical Arts Center II 17350 St. Luke’s Way, Suite 300, The Woodlands, TX 77384. Front Desk: 936-267-7333. Nurse Triage: 832-828-4180. Use the Texas Children’s provider directory or appointment line to match the child’s specialty need to the correct clinician and suite.
Provider search note: Hospitalists, emergency physicians, anesthesiologists, radiologists, pathologists, and facility-based physicians may bill separately and may not always participate in the same insurance networks as the hospital. Confirm with the health plan before non-emergency services when possible.

Texas Children’s MyChart: portal, records, appointments, and bill access

MyChart is the secure online connection to Texas Children’s for many medical, appointment, and billing tasks.

Before a visit

Use MyChart when available to check in, verify insurance, update medical information, answer questionnaires, electronically sign forms, and pay visit copays.

After a visit

Review after-visit summaries, test results, visit instructions, medications, and follow-up items when those records are released to the portal.

Proxy access

Parents and legal guardians may need proxy access to manage a child’s information. Access rules can change as a child ages or based on privacy rules.

Technical support

For login or technical problems, call MyChart support at 877-361-0111 or 832-824-0140.

Open Texas Children’s MyChart MyChart Support: 877-361-0111

Medical records, release forms, imaging, and transfer requests

Use Health Information Management for formal copies and record releases. Use MyChart for faster online access when the information is available there.

Woodlands HIM office
17600 Interstate 45 South, Ste. WL.0102.52, The Woodlands, TX 77384. Phone: 936-267-5885.
General HIM hours
Texas Children’s Health Information Management states office hours are Monday-Friday, 8:00 AM-4:30 PM, excluding observed holidays.
Release form
A completed Release of Information form is required for formal copies. Be specific about dates of service, visit types, and which parts of the record are needed.
Processing time
Texas Children’s states medical-record requests may take about 10-14 business days to process.
Continuity of care
Records requested for continuity of care are provided at no charge, while other fees may depend on the request and applicable Texas law.
Records request script: “I need records for my child from Texas Children’s Hospital The Woodlands. The dates of service are ____. Please tell me whether MyChart is enough, or whether I need a Release of Information form for the full record, imaging, discharge summary, lab results, or specialist notes.”

Billing, insurance, cost estimates, and price transparency

Hospital billing can involve multiple bills. Check benefits before scheduled care and ask for financial counseling if cost is a concern.

Billing topic What families should know Best action
Hospital bill Texas Children’s may issue a hospital bill for facility services, supplies, equipment, rooms, nursing, lab, imaging, or hospital-based services. Call Patient Accounts at 800-722-2570 if you need statement help.
Physician bills Facility-based physicians may bill separately and may not participate in the same plans as the hospital. Ask your insurance plan whether each physician or group is in network for scheduled services.
Accepted insurance Texas Children’s publishes accepted insurance plans for hospital locations, including The Woodlands. Use the accepted-insurance page, then confirm with your health plan directly.
Out-of-network scheduled care Non-emergent out-of-network services may require authorization and a single-case agreement before care is provided. Call the insurer before the appointment if the visit is not an emergency.
Emergency services Texas Children’s accepted-insurance guidance says emergency department services do not require prior authorization or a pre-treatment agreement. For true emergencies, seek emergency care first; resolve coverage questions afterward.
Cost estimates Texas Children’s offers price transparency and estimates for scheduled services. Ask for an estimate before elective or scheduled imaging, surgery, or specialty care.
Insurance warning: A clinic or hospital listing does not guarantee that every provider, anesthesiologist, radiologist, pathologist, or specialist is in network. Verify benefits for non-emergency services before the visit.

Financial assistance and payment help at The Woodlands

Texas Children’s financial counselors can help eligible families review financial assistance, payment schedules, and resources for hospital bills.

The Woodlands financial assistance

Call 936-267-5400 or visit the Main Admissions Office on the 1st floor. Listed hours are Monday-Friday, 8:00 AM-5:00 PM.

Customer service

Applications and Texas Children’s financial assistance policy may be requested by calling Customer Service at 832-824-2300.

Emergency medical conditions

Texas Children’s financial assistance page states emergency medical condition care is provided without discrimination regardless of financial-assistance eligibility.

Before scheduled care

Ask whether an estimate, deposit, prior authorization, financial screening, or payment plan should be completed before the appointment.

Visitor rules, caregiver planning, and family support

Visitor rules can change because of infection-control needs, unit rules, patient condition, and hospital policy. Always check the current guideline before visiting.

Area General guidance Before arrival
Pediatric inpatient units Texas Children’s visitor guidance lists visiting hours for pediatric inpatient units, including The Woodlands, as 8:00 AM-8:00 PM, with designated visitor-list and bedside limits. Ask the care team how many people may come, who can stay overnight, and whether siblings are allowed for that unit.
NICU / Newborn Center NICU visitor rules are more specific and may include adult visitor limits, sibling age rules, screening, and time limits. Ask your nurse about current NICU sibling preparation, screening, and bedside limits.
Emergency Center Emergency visitor limits may depend on the child’s condition, treatment area, safety needs, and infection-control rules. Bring one primary caregiver when possible and ask staff before additional visitors come to the ER.
Outpatient visits Outpatient clinics may have different caregiver, sibling, screening, and masking instructions. Check MyChart, appointment reminders, or the clinic phone line before bringing siblings or extra family members.
Patient privacy Protected health information, photos, recordings, and conversations in care areas must be handled carefully. Ask permission before recording, photographing, or sharing anything inside patient-care areas.
Family support: The Woodlands inpatient services list Patient & Family Services, family library, dining area, child life specialists, chapel, and a gift shop. Ask the nurse or Guest Services for support during longer stays.

Parking, arrival, and check-in tips

The official Woodlands phone-number map lists free parking on campus. Still, confirm your building and appointment suite before choosing an entrance.

Confirm building and suite. Check whether your visit is at 17600 I-45 South, 17580 I-45 South, Suite WM160, Medical Arts Center II, radiology, lab, or another specialty area.
Allow extra arrival time. Give yourself time for parking, walking with children, strollers, elevator travel, screening, registration, insurance verification, and paperwork.
Bring comfort items. For non-emergency visits, bring snacks if allowed, water, charger, favorite toy, diapers, formula, medication list, insurance card, and MyChart login access.
Use MyChart before arrival. Complete pre-check-in tasks where available to reduce front-desk time.
Ask about wheelchair or mobility needs. If the child or caregiver needs mobility help, call the department before arrival and ask where to be dropped off.

Texas Children’s Hospital The Woodlands map

Use the map below for the inpatient hospital and Emergency Center at 17600 Interstate 45 South. Outpatient services are nearby at 17580 Interstate 45 South.

Hospital & Emergency Center

Texas Children’s Hospital The Woodlands
17600 Interstate 45 South
The Woodlands, TX 77384
Main: 936-267-5000
Emergency Center: 936-267-5170

Use this address for the hospital building, inpatient services, and pediatric Emergency Center.

Outpatient Services

Texas Children’s Hospital The Woodlands Outpatient Services
17580 Interstate 45 South
The Woodlands, TX 77384
Main: 936-267-5000

Use this address for many scheduled outpatient and specialty-clinic visits.

Official source checklist for Texas Children’s Hospital The Woodlands

Use these official Texas Children’s pages for final verification because services, visitor rules, phone numbers, insurance participation, and billing procedures can change.

Official source What it helps verify When to use it
Texas Children’s Hospital The Woodlands Main campus page, hospital overview, location routing, and service navigation. Start here for the current hospital page and official links.
Maps and Directions Inpatient hospital and Emergency Center address, outpatient address, and main phone. Use before driving to the Woodlands campus.
Woodlands Pediatric Emergency Center 24/7 emergency hours, address, phone, and pediatric emergency-center description. Use for emergency-center location and phone confirmation.
Inpatient Services Inpatient services, hospital features, radiology, infusion, pathology, NICU, PICU, Sleep Center, EEG, child life, and family services. Use for service and department planning.
Texas Children’s Pediatrics Woodlands Primary-care clinic address, hours, phone, services, and provider list. Use for well visits, sick visits, vaccines, physicals, and routine pediatric care.
Texas Children’s MyChart Portal login, records access, proxy access, and patient support phone numbers. Use for online records, appointment tasks, results, and billing access.
Health Information Management Medical-record office locations, Woodlands HIM phone, release form, processing time, and fees. Use for formal records and release requests.
Accepted Insurance Plans Hospital insurance participation, out-of-network guidance, and emergency-services authorization note. Use before scheduled care and insurance checks.
Financial Assistance Financial assistance policy access, Woodlands financial counseling phone, and application help. Use for payment help, financial-assistance applications, and billing concerns.
Visitor Guidelines Current inpatient and NICU visitor rules, caregiver limits, and visiting-hour guidance. Use before bringing siblings, relatives, or extra visitors.
Independent guide notice: This page is not Texas Children’s Hospital, not a medical provider, not an insurer, and not a billing office. Always confirm urgent symptoms, appointment times, insurance rules, visitor rules, and record requests directly with Texas Children’s or your child’s care team.

Texas Children’s Hospital The Woodlands FAQs

Common questions parents ask before visiting the hospital, pediatric ER, outpatient clinics, medical-record office, or billing department.

1. What is the address of Texas Children’s Hospital The Woodlands?
The inpatient hospital and Emergency Center are located at 17600 Interstate 45 South, The Woodlands, TX 77384. Outpatient services are nearby at 17580 Interstate 45 South, The Woodlands, TX 77384.
2. What is the main phone number for Texas Children’s Hospital The Woodlands?
The main hospital phone number is 936-267-5000. Families may also call 832-824-9322 for appointment scheduling help across Texas Children’s.
3. Is the pediatric Emergency Center open 24 hours?
Yes. The Texas Children’s Hospital The Woodlands Emergency Center is listed as open all day, seven days a week. For life-threatening emergencies, call 911.
4. What phone number should I use for the Woodlands Emergency Center?
The Emergency Center phone listed on the Woodlands phone-number guide is 936-267-5170. Use 911 instead when emergency transportation or immediate life-saving help is needed.
5. Where are outpatient services located?
Texas Children’s Hospital The Woodlands Outpatient Services are located at 17580 Interstate 45 South, The Woodlands, TX 77384. Always confirm the exact suite, floor, and department before arrival.
6. How do I request medical records from Texas Children’s Hospital The Woodlands?
Contact Health Information Management at The Woodlands at 936-267-5885. The Woodlands HIM office is listed at 17600 Interstate 45 South, Ste. WL.0102.52. Formal record requests require a Release of Information form.
7. How long do medical-record requests take?
Texas Children’s Health Information Management states that medical-record requests may take about 10-14 business days to process. MyChart may provide faster access to some records when available.
8. Does Texas Children’s Hospital The Woodlands offer financial assistance?
Texas Children’s provides financial assistance resources. The Woodlands financial assistance contact is 936-267-5400 at the Main Admissions Office on the 1st floor, Monday-Friday, 8:00 AM-5:00 PM.
9. Are visitors allowed at Texas Children’s Hospital The Woodlands?
Texas Children’s visitor rules allow family presence but include visiting-hour, bedside, caregiver, unit, and screening limits. Check the current visitor-guidelines page or ask the care team before bringing siblings or extra visitors.
10. Is parking free at Texas Children’s Hospital The Woodlands?
The official Woodlands phone-number map lists free parking for the campus. Families should still confirm the correct building and entrance before arrival because the hospital, outpatient services, pediatrics, and specialty clinics may use different access points.