Elizabeth General Hospital: Address, Phone & Patient Info

Hospital Guide · Elizabeth, New Jersey · Legacy Name Routing

Elizabeth General Hospital address, phone, current Trinitas patient info, medical records, billing, MyChart, and visitor guide

Elizabeth General Hospital is a legacy name many patients still search when they need hospital information in Elizabeth, New Jersey. Current patient information routes to Trinitas Regional Medical Center, which was formed after Elizabeth General Medical Center and St. Elizabeth Hospital consolidated.

The main current hospital campus for this search is Trinitas Regional Medical Center – Williamson Street Campus at 225 Williamson St, Elizabeth, NJ 07202. The main phone number is 908-994-5000.

Current hospital: Trinitas Regional Medical Center Main: 908-994-5000 225 Williamson St Elizabeth, NJ 07202 RWJBarnabas Health

Call Main Hospital Official Trinitas Page Medical Records Map & Directions

Medical emergency? Call 911 or go to the nearest emergency department. Do not use contact forms, email, medical-records portals, or this guide for emergency triage.

Legacy search name Elizabeth General Hospital

Historically grew into Elizabeth General Medical Center.

Current hospital route Trinitas Regional Medical Center

RWJBarnabas Health facility serving Elizabeth and Union County communities.

Main campus address 225 Williamson St

Elizabeth, NJ 07202.

Main phone 908-994-5000

Use for hospital routing, departments, patient location, and general questions.

Medical records 908-994-5316

Health Information Services / Medical Records listing from the phone directory.

Billing support 877-221-7809

RWJBarnabas Health customer service number for bill questions.

Is Elizabeth General Hospital still the current hospital name?

For current patient care, records, billing, and phone routing, use Trinitas Regional Medical Center.

Elizabeth General Hospital is a historical name connected with hospital care in Elizabeth, New Jersey. RWJBarnabas Health states that Trinitas Regional Medical Center was established in January 2000 after the consolidation of Elizabeth General Medical Center and St. Elizabeth Hospital.

That means most people searching “Elizabeth General Hospital” today are usually looking for one of four things: current Trinitas contact information, old Elizabeth General medical records, hospital billing, or historical/genealogy information.

What you searched	Current practical route	Best next step
Elizabeth General Hospital address	Trinitas Regional Medical Center – Williamson Street Campus	Use 225 Williamson St, Elizabeth, NJ 07202 for the main current campus.
Elizabeth General Hospital phone number	Trinitas main hospital line	Call 908-994-5000.
Old Elizabeth General medical record	Trinitas Health Information Management / Medical Records	Start with the current Trinitas medical-records page and ask about older or off-site records.
Birth certificate from an Elizabeth hospital	City of Elizabeth Vital Statistics or New Jersey vital records route	Do not request a birth certificate from the hospital record office unless you need the medical chart; vital certificates are usually civil records.
Historical Elizabeth General photos or school records	Elizabeth Public Library Local History Room or historical collections	Use historical/local-history sources rather than patient-service departments.

Best routing rule: Current patient care, medical records, billing, MyChart, visitors, and hospital departments route through Trinitas Regional Medical Center / RWJBarnabas Health. Historical research may require library or archive sources.

Elizabeth General Hospital current address and phone route

Use the current Trinitas Regional Medical Center contact details for patient and hospital questions.

Contact item	Current detail	Use it for
Main hospital name	Trinitas Regional Medical Center – Williamson Street Campus	Current patient routing for the legacy Elizabeth General Hospital search.
Main address	225 Williamson St, Elizabeth, NJ 07202	Hospital visits, patient pickup, visitor arrival, medical-records mailing reference, and map directions.
Main phone	908-994-5000	Hospital operator, department transfers, patient-location routing, and general questions.
Central Scheduling	908-994-5984	Scheduling questions when a department or physician has ordered a test or service.
Health Information Services / Medical Records	908-994-5316	Medical-record request questions and follow-up.
Patient Experience Department	908-994-8356	Complaints, recognition, unresolved service concerns, and patient experience feedback.

Contact-form warning: RWJBarnabas says the contact form is monitored during normal business hours and cannot process emergency requests. For a medical emergency, call 911 or go to the emergency department.

Emergency and urgent medical guidance

This guide cannot determine whether symptoms are safe to wait. Use emergency care when symptoms are serious.

Call 911 now

Chest pain, stroke symptoms, severe breathing trouble, major trauma, uncontrolled bleeding, poisoning, seizures, fainting, or sudden severe weakness should be handled as an emergency.

Call the hospital for routing

Use 908-994-5000 for general hospital routing, not for online medical diagnosis.

Emergency Medicine listing

The Trinitas phone directory lists Emergency Medicine at 908-994-5422. Use 911 first for life-threatening symptoms.

Behavioral health crisis

The phone directory lists Behavioral Health access/referral at 888-841-5564 and a 24-hour crisis hotline at 908-351-6684.

Safety rule: Do not wait for MyChart replies, records requests, billing answers, or website forms during a medical emergency.

Current Trinitas services connected to the Elizabeth General Hospital search

Trinitas is a full-service health care facility with major specialty programs. Always confirm the correct department, campus, and appointment instructions before visiting.

Care area	What the official Trinitas pages highlight	Patient-use note
Emergency medicine	Emergency Medicine is listed in the hospital phone directory.	Call 911 for life-threatening symptoms; call the hospital for non-emergency routing.
Behavioral health	Trinitas highlights mental and behavioral health services, including adult, child/adolescent, crisis, and outpatient routes.	Use the phone directory to reach the specific program or access/referral number.
Cancer care	Trinitas Comprehensive Cancer Center and cancer treatment services are listed among major services.	Use the cancer center phone listing or physician referral for appointments.
Heart and vascular / cardiology	Cardiology is listed as a major care area and in the phone directory.	Use emergency care for chest pain or acute symptoms; use scheduling for routine ordered testing.
Women’s health and maternity	Women’s services and maternal/child health are listed among hospital services.	Confirm unit-specific visiting, maternity, and support-person rules before arrival.
Renal and hemodialysis	Renal services and hemodialysis are listed in official service/phone materials.	Use department numbers or physician instructions for scheduled services.
Diabetes management	Diabetes management is listed among centers of excellence and phone-directory services.	Ask whether referral or appointment order is required.
Wound healing	Wound care / wound healing is listed among major services.	Confirm location, referral needs, and insurance authorization before visiting.
Sleep disorders	Trinitas Comprehensive Sleep Disorders Center is listed among specialty services.	Ask about physician orders, test scheduling, and insurance requirements.
Senior services	Senior services are listed among Trinitas’ major service areas.	Ask about geriatric, rehab, social work, and discharge-planning resources.

Useful Trinitas phone numbers for Elizabeth General Hospital searches

The phone directory is the fastest way to avoid calling the wrong department.

Department or need	Phone number	When to call
Main Number	908-994-5000	General hospital routing and department transfers.
Central Scheduling	908-994-5984	Scheduling ordered tests, imaging, outpatient services, or hospital appointments.
Admissions	908-994-5125	Admission-related questions and inpatient routing.
Billing Inquiries	908-994-8094, 908-994-8095, 908-994-8097	Local Trinitas billing questions from the phone directory.
RWJBarnabas Billing Customer Service	877-221-7809	Systemwide bill questions and online billing support.
Medical Records / Health Information Services	908-994-5316	Medical-record release, request status, older records, and HIM questions.
Patient Advocate / Patient Experience	908-994-8356	Questions, complaints, compliments, and unresolved experience concerns.
Physician Referral	888-887-4648	Finding a doctor or care provider in the network.
MyChart Help Desk	1-833-764-3570	MyChart login and technical support.
Behavioral Health Access / Referral	888-841-5564	Behavioral health access or referral questions.

MyChart patient portal for Trinitas / RWJBarnabas Health

MyChart is the current patient-portal route for online access to many RWJBarnabas Health records and billing features.

View health information

MyChart can show medications, test results, appointments, bills, notes, radiology reports, and other available health information.

Message non-urgent questions

Use secure messaging for non-urgent care-team questions when available. Do not use MyChart for emergencies.

Pay bills online

RWJBarnabas Health says billing statements are delivered digitally through MyChart for users with email addresses on file.

Get technical help

Call the MyChart 24/7 Help Desk at 1-833-764-3570.

Open RWJBarnabas MyChart MyChart Information MyChart Help: 1-833-764-3570

How to request Elizabeth General / Trinitas medical records

If you need current or older hospital medical records, start with Trinitas Regional Medical Center Medical Records / Health Information Management.

Check MyChart first. Standard information such as last visit notes, medical history, medication, radiology, and lab results may be available through the patient portal.

Use the online records request for broader records. The medical-records page directs patients to an online Patient Request app hosted by the release-of-information partner.

Use a paper release form if needed. Print the authorization form, complete it clearly, and return it by in-person delivery, fax, or mail.

Fax or mail the paper form. Fax: 908-994-5256. Mail: ATTN: Health Information Management Department, Trinitas Regional Medical Center, 225 Williamson St., Elizabeth, NJ 07202.

Ask about older Elizabeth General records. If the record predates the Trinitas name, ask HIM whether the record is stored off-site, archived, unavailable, or requires extra time.

Use exact details. Provide patient name used at the time, date of birth, visit dates, department, type of record, delivery method, and who is authorized to receive it.

Record need	Best route	What to request
Recent hospital visit notes	MyChart first	Visit summary, notes, results, medication list, and discharge instructions.
Complete medical chart	Online request or paper release form	Full encounter record for specific date range.
Radiology or lab results	MyChart, online request, or HIM	Report date, test name, ordering provider, and facility.
Records for another doctor	Online request or paper authorization	Receiving doctor/facility name, fax, address, and requested record type.
Older Elizabeth General record	Call Medical Records / HIM	Patient name at time of care, date of birth, approximate year, department, and reason for request.
Billing record	Billing customer service or medical-records authorization if needed	Account number, date of service, itemized bill, EOB, or payment history.

Processing note: Trinitas states most record requests are processed in 3 to 5 business days, but records in storage or off-site locations may take up to 30 days, with extra mailing time.

Birth certificates, death records, and vital records from Elizabeth hospital events

Hospital medical records and civil vital records are different. Do not use the hospital record office when you need a certified birth certificate unless instructed.

Record type	Where to start	Important distinction
Birth certificate for a birth in Elizabeth	City of Elizabeth Vital Statistics or New Jersey vital records route	A birth certificate is a civil vital record, not the same as a hospital chart.
Hospital birth medical record	Trinitas Medical Records / HIM	Use when you need medical chart information about the hospital stay.
Death certificate	Vital records route for the municipality/state	The hospital may have medical records, but certified death certificates are civil records.
Genealogy or historical record	Elizabeth Public Library Local History Room, archives, or vital records depending on record type	Historical hospital photos or nursing-school records may not be held by hospital HIM.

Practical tip: If your request says “certified copy,” “birth certificate,” or “death certificate,” start with vital records. If it says “medical chart,” “discharge summary,” “lab result,” or “operative report,” start with hospital medical records.

Billing, MyChart paperless billing, and insurance questions

RWJBarnabas Health billing now centers on MyChart for digital statements, with customer service support for bill questions.

Billing need	Best route	What to prepare
Pay a hospital bill	RWJBarnabas Health billing / MyChart	Account number, guarantor name, date of service, and payment method.
Question about a bill	RWJBarnabas customer service at 877-221-7809	Bill/account number, insurance EOB, date of service, and question details.
Local Trinitas billing inquiry	Phone directory billing lines: 908-994-8094, 908-994-8095, 908-994-8097	Use when a Trinitas-specific bill needs department routing.
Insurance coverage	Your insurer plus RWJBarnabas accepted-insurance resources	Plan name, member ID, network status, authorization, deductible, copay, and coinsurance.
Financial assistance	RWJBarnabas financial resources / charity care contacts	Household income, insurance status, bill, identification, and requested application documents.
Surprise bill concern	RWJBarnabas billing resources and insurer	Whether emergency care or out-of-network provider services were involved.

Billing script: “My date of service was ____. My account number is ____. I’m asking whether insurance processed this bill, whether an itemized bill is available, and whether financial assistance or a payment plan applies.”

RWJBarnabas Billing Open MyChart Billing Help: 877-221-7809

Trinitas visiting hours and visitor planning

Visitor rules can change, so always check the current Trinitas / RWJBarnabas visiting-hours page before visiting.

Visitor topic	Current official guidance to verify	Visitor note
Standard adult acute-care visiting hours	8:00 AM to 8:00 PM, 7 days a week.	Unit-specific rules may differ.
Medical-surgical units	Two visitors at a time, 8:00 AM to 8:00 PM.	Confirm with the patient’s unit before visiting.
Intensive Care Unit	Two visitors at a time, 11:00 AM to 8:00 PM.	Exceptions may depend on the care team and patient condition.
Emergency Department	One visitor permitted at bedside.	ED visitor access may change for safety, privacy, or clinical reasons.
Maternity	Birth partner and doula rules are listed separately from general visitor limits.	Ask the unit about support-person bands and current maternity rules.
Behavioral Health	Specific adult and child inpatient visitor windows are listed separately.	Call the unit first because behavioral-health visitor rules are more restrictive.
Respiratory symptoms	Visitors are asked to report fever, flu-like symptoms, COVID/RSV/influenza diagnosis, or recent close contact.	Do not visit if you may expose patients or staff to contagious illness.

Visitor caution: For infection-control, privacy, treatment, procedures, or safety reasons, a visitor may be asked to leave a room or wear appropriate PPE.

Patient complaints, concerns, compliments, and safety events

Use the patient experience route when a service concern cannot be resolved directly with the care team.

Patient Experience Department

For questions or complaints, the official Trinitas page lists Patient Experience at 908-994-8356.

Recognize a staff member

Use the satisfaction and concerns route to recognize a team member or department for excellent care.

The Joint Commission

If a concern cannot be resolved through the hospital, the official page says individuals may contact The Joint Commission at 1-800-994-6610.

What to include

Provide patient name, date, unit, department, issue, staff involved if known, requested outcome, and your callback information.

Concern script: “I’m calling about a patient experience concern from date ____. The unit or department was ____. I’ve already spoken with ____. I would like help resolving ____.”

Map and directions to the current Trinitas campus

Use this map for the current Williamson Street Campus connected to most Elizabeth General Hospital searches.

Trinitas Regional Medical Center – Williamson Street Campus
225 Williamson St
Elizabeth, NJ 07202
Main phone: 908-994-5000

Use the map for directions only. For emergency symptoms, call 911. For visiting rules, department location, pickup instructions, or patient-location questions, call the hospital.

Arrival checklist

Emergency: Call 911 for severe or life-threatening symptoms.
Identification: Bring photo ID when possible.
Insurance: Bring insurance card, Medicare/Medicaid/NJ FamilyCare details, or other coverage information.
Medication list: Include prescriptions, dose, allergies, supplements, and last dose taken.
Visitor planning: Check the current visitor policy and unit-specific rules before traveling.
Records: Ask at discharge how to find results in MyChart or request complete records.

Official source checklist for Elizabeth General Hospital patient information

Use these official resources to confirm current details before calling, visiting, paying a bill, requesting records, or researching legacy Elizabeth General records.

Official source	What it confirms	When to use it
Trinitas Regional Medical Center homepage	Current hospital name, Elizabeth NJ location, main campus address, main phone, service overview, quick links, and patient resources.	Use first for current patient information.
Trinitas history page	Historical relationship between Elizabeth General Hospital and Dispensary, Elizabeth General Medical Center, St. Elizabeth Hospital, and Trinitas.	Use when explaining the legacy hospital name.
Contact Us	Main address, phone, contact-form limitations, and emergency warning language.	Use for general hospital contact and official routing.
Phone Directory	Main number, central scheduling, billing, medical records, emergency medicine, patient advocate, behavioral health, and department numbers.	Use when you need a specific department.
Medical Records	MyChart, online records request, paper release forms, fax number, mailing address, and processing timing.	Use for current or older hospital medical-record requests.
RWJBarnabas MyChart	Portal access, test results, notes, medication information, messages, bills, check-in, appointments, and help desk number.	Use for portal access and online patient records.
RWJBarnabas Billing	Paperless billing, MyChart bill access, customer service number, online payment, pricing, insurance, and surprise-billing resources.	Use for hospital bill questions and payments.
Visiting Hours and Guidelines	Standard visiting hours, unit-specific visitor rules, masking and safety measures, ED, ICU, maternity, same-day surgery, and behavioral health visitation.	Use before visiting an inpatient or accompanying a patient.
Satisfaction and Concerns	Patient Experience Department number and escalation information for patient-safety concerns.	Use for complaints, recognition, or unresolved patient experience issues.
Maps and Directions	Williamson Street Campus address and directions from major routes.	Use for travel planning and campus confirmation.

Final verification note: Hospital department numbers, visiting rules, masking rules, billing procedures, MyChart access, and medical-records processing can change. Confirm time-sensitive details with Trinitas Regional Medical Center or RWJBarnabas Health before relying on them.

Elizabeth General Hospital FAQs

Common questions from patients, relatives, former patients, and people looking for old Elizabeth General Hospital information.

1. What is Elizabeth General Hospital called now?

For current patient information, the legacy Elizabeth General Hospital search generally routes to Trinitas Regional Medical Center in Elizabeth, New Jersey. RWJBarnabas Health states Trinitas was established after Elizabeth General Medical Center and St. Elizabeth Hospital consolidated.

2. What is the current address for Elizabeth General Hospital patient information?

Use Trinitas Regional Medical Center – Williamson Street Campus at 225 Williamson St, Elizabeth, NJ 07202.

3. What is the current phone number for Elizabeth General Hospital?

The current main hospital phone route is Trinitas Regional Medical Center at 908-994-5000.

4. How do I request old Elizabeth General Hospital medical records?

Start with Trinitas Regional Medical Center Medical Records / Health Information Management. Use MyChart for available recent records, the online records request for broader records, or the paper release form. For older Elizabeth General records, call HIM and ask whether the record is archived, off-site, or still available.

5. What is the Trinitas medical records phone number?

The Trinitas phone directory lists Medical Records / Health Information Services at 908-994-5316. The paper release form can also be faxed to 908-994-5256.

6. How do I access my Trinitas or RWJBarnabas records online?

Use RWJBarnabas MyChart. MyChart can show available medications, test results, appointments, bills, notes, radiology reports, and other health information. For technical help, call the MyChart Help Desk at 1-833-764-3570.

7. How do I pay a Trinitas or RWJBarnabas hospital bill?

Use RWJBarnabas Health billing resources or MyChart. RWJBarnabas lists billing customer service at 877-221-7809. Trinitas’ phone directory also lists local billing inquiry numbers.

8. How do I find a department phone number at Trinitas?

Use the official Trinitas phone directory. It lists the main number, central scheduling, admissions, billing, emergency medicine, medical records, patient advocate, behavioral health, and many other departments.

9. What are visiting hours at Trinitas Regional Medical Center?

The current visiting-hours page lists standard adult acute-care visiting hours as 8:00 AM to 8:00 PM, 7 days a week, with separate rules for emergency department, medical-surgical units, ICU, maternity, behavioral health, same-day surgery, and infection-control situations.

10. Where do I get a birth certificate for a birth at Elizabeth General Hospital?

A certified birth certificate is a civil vital record, not a hospital medical record. Start with the City of Elizabeth Vital Statistics or the New Jersey vital-records route. Use Trinitas Medical Records only if you need the hospital medical chart from the birth admission.