Arizona General Hospital Laveen contact, 24-hour emergency room, patient portal, medical records, billing, services, and visitor info
Arizona General Hospital Laveen is a Dignity Health acute care hospital at 7171 S. 51st Avenue, Laveen, AZ 85339. The hospital is open 24 hours and can be reached at 623-584-5100.
The Laveen hospital includes an emergency department, 16 inpatient rooms, two operating rooms, a high-complexity laboratory, digital X-ray, CT scanner, ultrasound, radiology services, and inpatient/outpatient surgical capabilities.
Laveen, AZ 85339.
Use for hospital contact, department routing, patient questions, and visitor information.
Emergency department access is listed around the clock.
Includes inpatient rooms, operating rooms, emergency department, lab, and radiology.
Arizona General Hospital records requests are handled through Dignity/CommonSpirit and Sharecare.
Use the Arizona General Hospitals bill-pay route for care after June 19, 2022.
Arizona General Hospital Laveen overview
Key patient information for people searching Dignity Health Arizona General Hospital in Laveen.
Arizona General Hospital Laveen is part of the Dignity Health / CommonSpirit Arizona General Hospital network. The official location page describes the Laveen facility as an acute care hospital with emergency services and surgical capabilities.
The hospital is located north of S. 51st Avenue and west of Baseline Road. For emergency care, call 911 or go to the nearest ER. For non-emergency questions about a recent visit, billing, medical records, portal access, or visitor instructions, use the hospital phone or the Dignity/CommonSpirit patient resources linked below.
Contact information, hours, and best use
The official Arizona General Hospital Laveen page lists the hospital as open 24 hours.
| Contact item | Verified detail | Use it for |
|---|---|---|
| Main hospital phone | 623-584-5100 | Hospital routing, patient-location questions, department transfers, visitor questions, and general contact. |
| Emergency | Call 911 for life-threatening symptoms | Chest pain, stroke symptoms, severe breathing trouble, major trauma, severe bleeding, collapse, poisoning, or other life-threatening emergencies. |
| Address | 7171 S. 51st Avenue, Laveen, AZ 85339 | Emergency department arrival, inpatient visits, outpatient surgical procedures, and map directions. |
| Hours | Open 24 Hours | Emergency department access and hospital care. Some administrative departments may keep separate business hours. |
| Medical records questions | Arizona General Hospital Laveen Medical Records: 602-246-3396 | Questions about records, record errors, or medical-record request status after following the release process. |
| Patient portal support | 844-274-8497 | Arizona General Hospital portal login/access help, Monday-Friday, 8:00 AM-4:30 PM MST, as stated on the portal page. |
24-hour emergency care at Arizona General Hospital Laveen
The official page says the hospital provides 24/7 access to emergency medical care with board-certified physician evaluation and on-site diagnostic resources.
Go now or call 911
Chest pain, stroke symptoms, severe breathing trouble, major injury, severe burns, uncontrolled bleeding, seizure, fainting, poisoning, or sudden severe weakness should be handled as emergencies.
On-site diagnostics
The hospital page lists on-site digital X-ray, CT scanner, ultrasound, high-complexity lab, and full radiology suite resources.
Emergency department
The Laveen hospital includes an emergency department and 24/7 emergency medical care.
Hospital-based care
The facility includes inpatient rooms, operating rooms, surgery capability, telemetry, respiratory services, and related hospital services.
Services and specialties listed for Arizona General Hospital Laveen
The official location page lists several hospital services and specialties. Availability can change, so confirm through the hospital for case-specific needs.
| Service area | What the official page indicates | Patient-use note |
|---|---|---|
| Emergency department | 24/7 access to emergency medical care with prompt evaluation and treatment. | Use for urgent or life-threatening symptoms; call 911 when needed. |
| Radiology and imaging | Digital X-ray, CT scanner, ultrasound, and full radiology suite are listed. | Emergency or hospital-ordered imaging may be done as part of evaluation. |
| Laboratory services | The hospital page lists a high-complexity laboratory. | Lab tests may support emergency, inpatient, surgical, and diagnostic care. |
| Inpatient rooms | The hospital is described as having 16 inpatient rooms. | Ask nursing or registration staff about patient location, visiting, and discharge instructions. |
| Surgery | The facility lists two operating rooms for inpatient and outpatient surgical procedures. | Confirm pre-op instructions, arrival time, insurance authorization, and discharge planning with the surgical team. |
| General surgery | General surgery is listed among services and specialties. | Ask whether your procedure is scheduled, emergency, inpatient, or outpatient. |
| Gynecology | Gynecology is listed among services and specialties. | Confirm whether the hospital, ER, or a referred provider is the right access point. |
| Orthopedics | Orthopedics is listed among services and specialties. | Use ER for acute injury; follow specialist instructions for scheduled orthopedic care. |
| Respiratory services | Respiratory services are listed among services and specialties. | Breathing trouble should be treated urgently and may require emergency evaluation. |
| Telemetry | Telemetry is listed among services and specialties. | Used when cardiac or continuous monitoring is clinically ordered. |
| Lung cancer screening | Lung cancer screening is listed among services and specialties. | Ask whether screening requires a physician order, referral, insurance authorization, or appointment. |
| Nutritional services | Nutritional services are listed among services and specialties. | Ask your care team if inpatient or post-discharge nutrition counseling is recommended. |
| Surgical podiatry | Surgical podiatry is listed among services and specialties. | Confirm provider, procedure location, pre-op instructions, and follow-up plan. |
Before you go: what to bring for ER, surgery, or hospital visit
Having the right information ready can reduce registration delays and improve communication.
Arizona General Hospital Laveen patient portal
The patient portal lets Arizona General Hospital patients view selected clinical information after a hospital visit.
| Portal topic | What the official page says | What patients should do |
|---|---|---|
| Portal invitation | After discharge, patients receive an email invitation sent to the email address provided during registration. | Use the email link to create your account and keep your registration email current. |
| Clinical information | The portal may show test results, medications, allergies, immunizations, health issues, medical procedures, and visit summaries. | Use it for review after your visit, but call your care team for urgent medical questions. |
| Visits after June 19, 2022 | Dignity/CommonSpirit provides a portal link for services after June 19, 2022. | Use the current portal option for newer Arizona General Hospital visits. |
| Older visits | The portal page separates access for services on or before June 19, 2022. | Use the older portal option if your visit was before or on that date. |
| Portal help | The portal page lists registration department support at 844-274-8497. | Call for login or access issues, especially if the invitation email is missing. |
Medical records for Arizona General Hospital Laveen
Medical-record requests are handled through Dignity/CommonSpirit and Sharecare. Use the correct request path based on whether you are the patient, legal guardian, provider, attorney, insurer, or other requester.
| Record need | Best route | What to prepare |
|---|---|---|
| Your own medical records | Use the patient online access form or authorization-to-disclose form. | Valid email address, government-issued ID, patient details, visit date, facility, and records requested. |
| Legal guardian request | Use the patient/legal-guardian request option and be ready to upload legal documentation. | Photo ID, guardianship paperwork, patient details, and specific records needed. |
| Provider, attorney, insurer, or non-patient request | Use the requester submission portal with patient authorization. | Signed authorization, requester details, patient information, date range, and delivery instructions. |
| Status check | Use Sharecare record-status tracking. | Request number, patient details, and contact information. |
| Question about a Laveen record | Call Arizona General Hospital Laveen Medical Records. | Call 602-246-3396 if you have questions or believe there is an error. |
| Sharecare customer service | Call Sharecare support. | Call 855-206-5482 for Sharecare customer service questions. |
Billing, insurance, bill pay, and cost questions
Dignity/CommonSpirit provides separate bill-pay routes for Arizona General Hospitals depending on the date of service.
| Billing topic | Official guidance | Patient action |
|---|---|---|
| Care after June 19, 2022 | The bill-pay page lists an Arizona General Hospitals bill-pay route for care received after June 19, 2022. | Use the newer Arizona General Hospitals bill-pay link from the official Dignity/CommonSpirit bill-pay page. |
| Care before June 19, 2022 | The bill-pay page lists a separate Arizona General Hospitals route for care received before June 19, 2022. | Choose the older-service-date link if the bill is from before that date. |
| Accepted insurance | The Dignity Health Arizona insurance page lists contracted insurers and says the list is subject to change without notice. | Confirm network status with both the hospital and your insurance company before planned care when possible. |
| Emergency out-of-network questions | Emergency billing can involve hospital, physician, radiology, lab, anesthesia, or other professional charges. | Ask your insurer and the billing office whether separate bills may arrive from providers involved in your care. |
| Itemized bill | Patients can request billing records or itemized information through the appropriate billing/records process. | Ask for itemized charges, explanation of benefits, financial assistance screening, or payment arrangement options. |
Financial assistance and patient rights
CommonSpirit’s financial-assistance information includes Arizona General Hospital Laveen among covered facilities, while noting that some physician services may not be covered unless specifically identified.
Financial assistance policy
Use the Dignity/CommonSpirit Arizona financial assistance page to review applications, facility addenda, covered providers, and instructions.
Ask early
Ask about financial assistance, payment plans, Medicaid/AHCCCS eligibility, or charity-care screening as soon as you receive a bill you cannot manage.
Separate provider bills
Some physician or professional services may bill separately from the hospital. Ask whether the financial-assistance policy covers each bill.
No Surprises Act
Use Dignity/CommonSpirit patient resources for No Surprises Act information if you are worried about unexpected out-of-network charges.
Visitor information, inpatient communication, and discharge planning
Visitor rules can change for safety, infection-control, security, or department-specific reasons.
| Visitor topic | What to ask | Why it matters |
|---|---|---|
| Patient location | “Can you connect me to the patient’s room or nursing unit?” | Hospital operators may need the patient’s name and may be limited by privacy rules. |
| Visiting hours | “What are today’s visitor rules for this unit?” | Rules may differ for emergency, inpatient, surgical, isolation, or high-acuity areas. |
| Discharge pickup | “Where should the pickup driver wait, and what time should they arrive?” | Discharge timing depends on physician orders, nursing review, medication instructions, and paperwork. |
| Medication questions | “Which medicines changed, stopped, or started?” | Medication-list errors are common after hospital visits; verify before leaving. |
| Follow-up care | “Who should we call for follow-up and when?” | Some follow-up goes to a primary care doctor, specialist, surgeon, imaging center, or hospital department. |
| Records and results | “Will results be in the patient portal, or do we need a medical-records request?” | Portal access may not replace a complete official records request. |
Arizona General Hospital network and related emergency rooms
The Laveen hospital page lists several freestanding emergency rooms associated with Arizona General Hospital.
| Related ER location listed by Dignity Health | Patient-use note | Before you go |
|---|---|---|
| Ahwatukee | Freestanding emergency room associated with Arizona General Hospital. | Confirm address, current status, and whether 911 is more appropriate. |
| Chandler and Chandler-McQueen | Freestanding emergency room options in the Chandler area. | Use official Dignity/CommonSpirit pages for exact location details. |
| Gilbert | Freestanding emergency room option in the Gilbert area. | For serious symptoms, call 911 instead of driving yourself. |
| Glendale and Glendale-Camelback Road | Freestanding emergency room options in the Glendale area. | Confirm location because multiple ER sites may have similar names. |
| Goodyear | Freestanding emergency room option in the West Valley. | Bring ID, insurance card, medication list, and emergency contact if possible. |
| Mesa-Baseline and Mesa-Power Road | Freestanding emergency room options in the Mesa area. | Check which location matches your navigation before leaving. |
| Surprise | Freestanding emergency room option in Surprise. | Use 911 for severe emergencies or if transport is unsafe. |
Map, directions, and arrival tips
Use this map for directions to Arizona General Hospital Laveen.
Dignity Health – Arizona General Hospital Laveen
7171 S. 51st Avenue
Laveen, AZ 85339
Main phone: 623-584-5100
Arrival checklist
- Emergency: Call 911 for severe symptoms, major trauma, stroke signs, chest pain, or unsafe transport.
- Identification: Bring photo ID when possible.
- Insurance: Bring insurance card, AHCCCS/Medicaid, Medicare, VA/TriWest, or worker’s compensation details if applicable.
- Medication list: Include dose, frequency, allergies, and last dose taken.
- Support person: Bring or list someone who can help with discharge instructions if allowed.
- Follow-up: Ask how to get results, portal access, records, and billing help before leaving.
Official source checklist for Arizona General Hospital Laveen
Use these official pages to confirm current details before visiting, paying a bill, requesting records, or checking portal access.
| Official source | What it confirms | When to use it |
|---|---|---|
| Arizona General Hospital Laveen location page | Address, phone, 24-hour status, acute care hospital description, emergency care, inpatient rooms, operating rooms, lab, radiology, and listed services. | Use first for hospital basics and location confirmation. |
| Arizona General emergency room locations | Arizona General Hospital and freestanding emergency room network locations. | Use when comparing associated ER locations. |
| Dignity Health Arizona patient portal | Portal access for Arizona General Hospital Laveen and other Arizona Dignity Health hospitals. | Use to access post-visit clinical information. |
| Dignity Health Arizona medical records | Medical-record request process, authorization forms, Sharecare request routes, customer support, and Arizona General Hospital record instructions. | Use when requesting personal records or sending records to another organization. |
| Dignity Health Arizona bill pay | Arizona General Hospitals bill-pay routes for services before and after June 19, 2022. | Use when paying or researching a hospital bill. |
| Dignity Health Arizona insurance information | Accepted insurance guidance for Arizona hospitals and notice that the list is subject to change. | Use before planned care or when verifying insurance network status. |
| Financial assistance | Financial assistance policy, covered facilities, provider-list notes, applications, and related resources. | Use if a bill is difficult to pay or coverage is unclear. |
| CommonSpirit patient resources | Visitor guidelines, portal, medical records, billing, insurance, financial assistance, price transparency, language services, and spiritual care. | Use for broad patient support resources. |
Arizona General Hospital Laveen FAQs
Common questions about contact information, emergency care, services, records, portal access, billing, insurance, and visitor planning.