Children's Hospital Ou: Pediatric Care & Info

Pediatric Hospital Guide · Oklahoma City · OU Health

Children’s Hospital OU pediatric care, emergency room, appointments, MyChart, parking, and family resources

Children’s Hospital OU usually refers to Oklahoma Children’s Hospital OU Health, the pediatric hospital on the OU Health campus in Oklahoma City. The main hospital address is 1200 Children’s Ave, Oklahoma City, OK 73104.

Use this guide to call the right number, find the pediatric emergency department, prepare for appointments, use OU Health MyChart, understand billing and medical-records steps, and locate family support resources before visiting.

Call Appointments: 572-244-5437 Call Pediatric ER: 572-244-7015 OU Health MyChart Map & Parking

Emergency warning: If a child has trouble breathing, severe injury, seizure, poisoning, blue lips, severe allergic reaction, uncontrolled bleeding, altered consciousness, or another life-threatening emergency, call 911 or go to the nearest emergency department immediately. Oklahoma Children’s OU Health has a 24/7 pediatric emergency department, but this page cannot determine the safest option for a child in crisis.

Hospital name Oklahoma Children’s OU Health

Often searched as Children’s Hospital OU, OU Children’s, or Oklahoma Children’s Hospital.

Main address 1200 Children’s Ave

Oklahoma City, OK 73104.

Appointments 572-244-5437

Use for Oklahoma Children’s appointment routing and general pediatric scheduling help.

Pediatric ER 572-244-7015

Emergency Department at 1200 N. Children’s Ave. Hours are listed as always open.

Patient portal OU Health MyChart

Use for records, results, messages, bill pay, and select scheduling features.

Billing support 888-472-0040

OU Health billing support line for hospital and clinic billing questions.

Oklahoma Children’s Hospital OU Health overview

A quick explanation for families searching “Children’s Hospital OU” or “children’s hospital ou.”

Oklahoma Children’s OU Health is a pediatric hospital and specialty-care center in Oklahoma City. Families use it for pediatric emergency care, specialty visits, surgery, intensive care, neonatal care, pediatric imaging, child-life support, and hospital-based care for children with serious or complex conditions.

The hospital is part of OU Health’s academic health system, which means many children are seen by pediatric specialists, subspecialists, residents, fellows, nurses, therapists, Child Life staff, social workers, and support teams working across one care network.

Search intent answer: If you are trying to call, visit, or find information about “Children’s Hospital OU,” start with Oklahoma Children’s OU Health at 1200 Children’s Ave, Oklahoma City, OK 73104. For appointments, call 572-244-5437. For the pediatric emergency department, call 572-244-7015 or go directly for urgent emergency care.

Phone numbers, address, and contact directory

Use the right number based on what you need: appointment, emergency care, MyChart support, billing, or family resources.

Need	Phone / address	Use it for
Main Oklahoma Children’s appointments	572-244-5437	Scheduling, appointment routing, clinic questions, and finding the correct pediatric service.
Main hospital location	1200 Children’s Ave, Oklahoma City, OK 73104	Hospital visits, outpatient specialty visits, family resources, and wayfinding.
Pediatric Emergency Department	572-244-7015 1200 N. Children’s Ave, Oklahoma City, OK 73104	Pediatric emergency care, ER arrival questions, and north-side ER directions.
OU Health MyChart support	572-206-2579	24/7 help with MyChart account or video-visit access problems.
Billing support	888-472-0040	Hospital bills, payment questions, insurance billing, and OU Health bill-pay help.
Family Resource Center	572-244-1839	Family support services, wayfinding help, parking/notary help, comfort items, and local resource support.
Gift shop	572-244-1842	Red Shelf Gift Shop questions and phone orders for eligible room delivery.

Before calling: Have the child’s full name, date of birth, appointment date, provider name, clinic name, MyChart status, insurance card, and reason for visit ready. If it is an emergency, call 911 or go to emergency care instead of waiting for a callback.

Pediatric emergency department: when to go, where to park, and how to enter

Oklahoma Children’s OU Health has a dedicated pediatric emergency department for children who need emergency care.

Use the ER for emergencies

Go to the pediatric emergency department for serious injury, breathing difficulty, severe dehydration, seizures, poisoning, severe allergic reaction, severe pain, head injury, or any condition that feels life-threatening.

ER location

The emergency department is on the north side of Oklahoma Children’s Hospital and is accessed from NE 13th Street, directly east of Children’s Avenue.

Parking for ER

Use Children’s Emergency Parking, follow signs for the Children’s Emergency Entrance, and then follow signs to Emergency at Oklahoma Children’s Hospital.

Urgent vs emergency

If a child is sick but not in a life-threatening emergency, call the child’s pediatrician, use appropriate urgent care, or contact OU Health scheduling for the right service.

Do not delay emergency care: Online articles, portal messages, and appointment requests are not emergency tools. If symptoms are severe or rapidly worsening, use emergency medical services.

Appointments, referrals, check-in, and what to ask before visiting

Pediatric specialty care often requires the right clinic, provider, referral, insurance authorization, and records before the visit.

Call the appointment line or use MyChart when available. For Oklahoma Children’s appointment routing, call 572-244-5437. MyChart may offer open scheduling for select OU Health services.

Ask whether a referral is needed. Some pediatric specialists may require a physician referral, insurance authorization, outside records, imaging, or lab results before scheduling.

Confirm the exact location. OU Health has multiple children’s clinics and services. Confirm building, entrance, floor, clinic name, provider name, parking option, and arrival time.

Send outside records early. Ask the referring office to send clinic notes, imaging reports, operative notes, discharge summaries, vaccine records, and medication lists before the visit.

Bring insurance and caregiver documentation. Bring photo ID, insurance cards, custody or guardianship paperwork if applicable, medication list, allergy list, and any school or therapy forms.

Arrive early for check-in. Allow extra time for parking, wayfinding, forms, MyChart setup, copay, visitor badges, and questions at the front desk.

Appointment script: “My child needs pediatric care at Oklahoma Children’s OU Health. The reason for visit is ____. Do we need a referral, records, imaging, labs, insurance authorization, or MyChart setup before the appointment?”

Pediatric services and specialties at Children’s Hospital OU

Oklahoma Children’s OU Health offers a broad pediatric service network. Use the official service directory for the most current clinic-specific details.

Service area	Examples of care	Best next step
Emergency & trauma	24/7 pediatric emergency department, serious injury care, emergency diagnostics, and trauma team support.	Use the ER for emergencies or call 572-244-7015 for ER location questions.
NICU & newborn care	High-level neonatal intensive care, newborn specialty support, and maternal-fetal connection through OU Health.	Ask your OB, maternal-fetal medicine team, or hospital team for transfer or NICU admission guidance.
Heart & cardiology	Cardiology, cardiothoracic surgery, fetal heart program, heart transplant support, and related pediatric heart services.	Ask whether outside echocardiograms, EKGs, cardiology notes, or surgical records are needed.
Cancer & blood disorders	Cancer treatment, brain tumors, bleeding and clotting disorders, sickle cell services, and specialty hematology/oncology care.	Bring diagnosis records, pathology, imaging, treatment summaries, medication lists, and outside oncology notes.
Surgery & specialty procedures	Pediatric surgery, cardiothoracic surgery, plastic and reconstructive surgery, urology, ENT, orthopedics, and neurosurgery.	Ask for surgery instructions, fasting rules, arrival time, anesthesia details, and post-discharge care steps.
PICU & hospital care	Pediatric intensive care, hospital medicine, respiratory therapy, lab, imaging, and inpatient specialty coordination.	Ask the care team about daily rounds, visitor rules, discharge goals, medications, and follow-up appointments.
Therapies & rehabilitation	Physical therapy, occupational therapy, speech-language pathology, rehabilitation services, orthotics, and prosthetics.	Bring therapy plans, school IEP/504 documents, prior evaluations, assistive devices, and therapist notes.
Developmental & behavioral care	Developmental and behavioral services, mental health treatment for children, autism-related support, and family-centered care resources.	Ask what forms, parent questionnaires, school documents, and prior evaluations are required before scheduling.

Service-directory note: OU Health lists many pediatric specialties, including adolescent medicine, allergy, audiology, cancer, cardiology, ENT, endocrinology, gastroenterology, genetics, imaging, infectious disease, kidney care, neurology, orthopedics, pulmonology, surgery, trauma, urology, and more. Always confirm the specific clinic location and scheduling route.

OU Health MyChart: portal access, proxy access, results, and bill pay

MyChart is the main patient portal for OU Health hospital and clinic information.

What MyChart can help with

Families can use MyChart to view health information, receive test results, access visit details, communicate with care teams when available, request prescription refills when supported, and pay bills.

Proxy access for children

Parents or caregivers may need proxy access to connect a child’s information to the adult’s MyChart account. Access can depend on age, law, privacy rules, and OU Health policy.

Support phone

If the portal or video visit is not working, call the 24/7 OU Health MyChart Support Line at 572-206-2579.

Not for emergencies

Do not use MyChart messages for life-threatening symptoms, severe reactions, or emergencies. Use 911 or emergency care.

Portal setup checklist: Ask the front desk how to activate MyChart, request proxy access for a child, connect outside records if needed, and confirm whether a specific clinic supports online scheduling or messaging.

Medical records, test results, school forms, and specialist transfers

Records may be available through MyChart, but complete records, imaging, or official releases may require a formal request.

Quick records

Use MyChart for many visit summaries, results, and portal-available information.

Complete records

Use the OU Health medical records route when you need a complete chart, official release, or records for another hospital, school, insurance plan, or specialist.

Imaging

Ask whether radiology images are available electronically, on disc, or sent directly to another provider.

School or camp forms

Ask the clinic how long forms take, whether a current visit is required, and whether vaccines or medication authorizations need updated signatures.

Care coordination

For specialty referrals, ask the outside provider to send notes, labs, imaging reports, discharge summaries, and medication lists before the appointment.

Privacy note: Pediatric records can involve proxy-access rules, adolescent privacy rules, custody documents, guardianship, mental health notes, sensitive results, and release restrictions. Ask OU Health staff what documentation is required.

Billing, insurance, financial assistance, and payment questions

Hospital care can generate multiple bills, so families should ask about insurance, physician billing, hospital billing, and payment options early.

Billing question	What to ask	Why it matters
Is my child’s visit covered?	“Does this hospital, clinic, provider, and service participate with my insurance plan?”	A hospital may participate with a plan while a specific physician or service has different billing rules.
Will I receive multiple bills?	“Will we receive separate bills for hospital, physician, lab, imaging, anesthesia, or specialist services?”	OU Health notes that depending on services, patients may receive several bills from providers, clinics, or facilities.
Can I pay online?	“Can this bill be paid through OU Health MyChart or do I need a different payment route?”	OU Health billing guidance points to MyChart bill pay for Oklahoma City hospital and clinic bills.
Who do I call for billing help?	“Can billing support review my account, insurance claim, balance, or payment option?”	OU Health billing support is available at 888-472-0040.
Is financial assistance available?	“How do I apply for financial assistance, charity care, payment plans, or cost estimates?”	Families with major hospital stays should ask before bills become overdue.

Billing call script: “My child was seen at Oklahoma Children’s OU Health on ____. I have a question about account number ____ or the service date ____. Can you explain what this bill covers, whether insurance processed it, and what payment or financial-assistance options are available?”

Family resources, Child Life, Ronald McDonald Family Room, and hospital support

Hospital care affects the whole family. Oklahoma Children’s provides non-clinical support resources in addition to medical care.

Family Resource Center

Located on the first floor near the Presti Clubhouse and cafeteria, the Family Resource Center can help families with wayfinding, comfort items, local accommodations, snacks, notary support, and MyChart setup.

Ronald McDonald Family Room

The Ronald McDonald Family Room is located on the 6th floor and offers a home-like support space with amenities such as kitchen, laundry, showers, quiet room, sleeping rooms, internet access, and seating areas.

Child Life services

Child Life support helps children cope with hospitalization, procedures, fear, and unfamiliar medical experiences through developmentally appropriate explanations and play-based support.

The Zone and child-friendly spaces

The Zone is a play and learning space for hospitalized children and families. Ask staff whether it is appropriate for your child’s condition and current hospital policies.

Gift shop and greetings

The Red Shelf Gift Shop is located in the Atrium. Families may also use OU Health greeting resources when available for hospitalized patients.

Patient rights and complaints

For concerns about care access, patient rights, billing, discrimination, or hospital experience, use OU Health’s patient rights and complaint contact routes.

Parking, directions, entrances, and map

Oklahoma Children’s is on the Oklahoma Health Center campus, so confirm the entrance and parking area for your child’s specific visit.

Visit type	Where to go	Helpful note
Main hospital or outpatient visit	1200 Children’s Ave, Oklahoma City, OK 73104	Confirm whether your appointment is in the main hospital, a specialty clinic, the Mother & Baby Center, or another OU Health building.
Pediatric Emergency Department	1200 N. Children’s Ave, Oklahoma City, OK 73104	Use the north-side ER entrance off NE 13th Street and follow signs to Children’s Emergency Entrance.
Valet or visitor parking	Use hospital entrance signage and visitor parking options.	OU Health lists free valet service during regular business hours at main entrances, including Oklahoma Children’s.
Family Resource Center	First floor near the Presti Clubhouse and cafeteria.	Ask the front desk or volunteers for wayfinding if you are unfamiliar with the campus.

Oklahoma Children’s OU Health

1200 Children’s Ave
Oklahoma City, OK 73104
Appointments: 572-244-5437

Use for main hospital and Oklahoma Children’s appointment routing. Confirm clinic-specific entrance before your visit.

Oklahoma Children’s Emergency Department

1200 N. Children’s Ave
Oklahoma City, OK 73104
Pediatric ER: 572-244-7015

Use for pediatric emergency care. The ER is on the north side of the hospital near NE 13th Street.

Before you go: parent and caregiver checklist

Use this checklist to reduce delays during check-in, emergency visits, specialty appointments, surgery visits, or hospital stays.

Bring documents

Child’s legal name and date of birth
Parent or guardian photo ID
Insurance card and referral if required
Custody, guardianship, or consent paperwork if needed
Outside records, imaging, labs, and medication list

Prepare the child

Explain the visit in age-appropriate language
Bring comfort items when allowed
Ask about fasting rules before surgery or sedation
Ask Child Life staff for help with procedure anxiety
Pack chargers, snacks, and schoolwork for long waits if permitted

Ask at check-in

Where should we wait?
Are siblings or extra visitors allowed?
How do we access MyChart?
Do we need a parking validation?
Who gives discharge instructions?

Before leaving

Get discharge instructions in writing
Confirm prescriptions and pharmacy location
Schedule follow-up appointments
Ask when results will appear in MyChart
Request school, work, or activity notes if needed

Official source checklist for Children’s Hospital OU information

Use these official OU Health pages to verify current address, phone numbers, departments, parking, billing, records, and family services before visiting.

Official source	What it verifies	When to use it
Oklahoma Children’s OU Health	Hospital overview, main address, appointment phone, pediatric services, and family-centered care information.	Use first for general hospital information.
Oklahoma Children’s Contact Us	Main contact address, appointment phone, MyChart support line, and contact limitations.	Use for phone, contact, and scheduling routing.
Oklahoma Children’s Emergency Department	Emergency department address, ER phone, always-open hours, and north-side ER entrance directions.	Use for ER location and parking guidance.
Oklahoma Children’s Health Services	Pediatric service directory and specialty areas.	Use to find the correct pediatric clinic or specialty.
Children’s Patients & Families	Family support, Ronald McDonald Family Room, gift shop, patient rights, complaints, and patient-family resources.	Use before a hospital stay or long visit.
Family Resource Center	Family Resource Center hours, location, phone, email, and guest services.	Use for non-clinical family support during a child’s stay.
OU Health Insurance & Billing	Billing support line, insurance reminders, MyChart bill pay, and multiple-bill guidance.	Use for insurance, payments, and billing questions.
OU Health MyChart	Patient portal login for OU Health accounts.	Use for portal access, results, records, communication, and bill pay when supported.

Independent guide notice: This website is not Oklahoma Children’s OU Health, OU Health, the University of Oklahoma, an emergency department, a medical provider, an insurer, or a billing office. Always confirm urgent symptoms, appointment details, medical advice, records, costs, and visitor policies directly with OU Health or emergency services.

Children’s Hospital OU FAQs

Common questions about Oklahoma Children’s OU Health address, phone, emergency care, appointments, MyChart, services, parking, records, billing, and family resources.

1. What is Children’s Hospital OU called officially?

Children’s Hospital OU usually refers to Oklahoma Children’s Hospital OU Health, also shown as Oklahoma Children’s OU Health on OU Health’s official pages.

2. What is the address for Oklahoma Children’s OU Health?

The main hospital address is 1200 Children’s Ave, Oklahoma City, OK 73104.

3. What phone number should I call for appointments?

For Oklahoma Children’s appointment routing, call 572-244-5437. If you already have a specific clinic or provider, use the number listed for that clinic or provider.

4. Does Children’s Hospital OU have a 24/7 pediatric ER?

Yes. Oklahoma Children’s OU Health has a pediatric emergency department listed as always open. The emergency department phone is 572-244-7015.

5. Where is the pediatric emergency department entrance?

The emergency department is on the north side of Oklahoma Children’s Hospital, off NE 13th Street, directly east of Children’s Avenue. Follow signs for Children’s Emergency Entrance.

6. What pediatric services are available at Oklahoma Children’s OU Health?

Services include pediatric emergency care, NICU, PICU, surgery, cardiology, cancer care, neurology, orthopedics, pulmonology, urology, rehabilitation, imaging, lab, mental health treatment, and many other pediatric specialties.

7. How do I use OU Health MyChart for my child?

Use OU Health MyChart for portal access, records, results, messages, select scheduling, and bill pay when available. Parents or caregivers may need proxy access to view a child’s information.

8. Who do I call if MyChart is not working?

For OU Health MyChart account or video visit problems, call the 24/7 MyChart Support Line at 572-206-2579.

9. Who do I call for OU Health billing questions?

For billing questions related to OU Health hospitals and clinics in the Oklahoma City metro, call billing customer support at 888-472-0040.

10. What family support resources are available during a child’s stay?

Families may use resources such as the Family Resource Center, Child Life services, The Zone, Ronald McDonald Family Room, gift shop, patient-rights support, and hospital wayfinding help, depending on current availability and the child’s care situation.