Capital Health Hospital: Address, Phone & Patient Info

Hospital Guide · New Jersey · Patient Information

Capital Health Hospital address, phone numbers, emergency care, patient portal, records, billing, visitor rules, and maps

Capital Health Hospital usually refers to Capital Health’s New Jersey hospital system, especially Capital Health Regional Medical Center in Trenton and Capital Health Medical Center – Hopewell in Pennington. Use the correct campus before calling, visiting, requesting records, or checking a bill.

For patient room transfers, call 609-394-6000 for Capital Health Regional Medical Center or 609-303-4000 for Capital Health Medical Center – Hopewell. For Hopewell’s main listing, Capital Health also publishes 1-800-637-2374.

Regional: 609-394-6000 Hopewell: 609-303-4000 Hopewell Main: 1-800-637-2374 Medical Records: 8 a.m. – 4:30 p.m.

Call Regional Medical Center Call Hopewell Hospital Portal Medical Records

Medical emergency? Call 911 or go to the nearest emergency department. For hospital directions or a patient room transfer, call the correct Capital Health campus number. Do not use a website guide to delay urgent medical care.

Regional Medical Center 750 Brunswick Ave

Trenton, NJ 08638. Main phone: 609-394-6000.

Medical Center – Hopewell One Capital Way

Pennington, NJ 08534. Main phone: 609-303-4000.

Hopewell official listing 1-800-637-2374

Capital Health lists this as the main phone on the Hopewell location page.

Patient room transfer Call main number

Ask the operator to transfer you to the patient’s room.

Hospital Portal Hospital stay / ER

Use for hospital stays, ER visits, and direct testing results.

Records office hours 8 a.m. – 4:30 p.m.

Health Information Management handles medical-record requests.

Capital Health Hospital overview

Capital Health operates major hospital campuses serving Mercer County and nearby New Jersey and Pennsylvania communities.

Capital Health Regional Medical Center in Trenton is the campus most associated with trauma, comprehensive stroke services, emergency mental health services, and advanced neurosciences. Capital Health Medical Center – Hopewell is a modern hospital campus in Pennington with private rooms, emergency services, maternity services, cancer care, digestive health, heart and vascular care, robotic surgery, and specialty programs.

Because “Capital Health Hospital” can point to more than one location, always confirm the campus name before using GPS, calling a department, visiting a patient, sending records, paying a bill, or requesting imaging.

Quick answer: Use 750 Brunswick Avenue, Trenton for Capital Health Regional Medical Center. Use One Capital Way, Pennington for Capital Health Medical Center – Hopewell.

Capital Health hospital addresses and phone numbers

Use this table to pick the right Capital Health campus before calling, visiting, or requesting records.

Location	Address	Main phone	Best use
Capital Health Regional Medical Center	750 Brunswick Avenue, Trenton, NJ 08638	609-394-6000	Emergency care, trauma services, comprehensive stroke/neuroscience services, emergency mental health services, patient room transfers, and hospital services in Trenton.
Capital Health Medical Center – Hopewell	One Capital Way, Pennington, NJ 08534	609-303-4000; official location listing also shows 1-800-637-2374	Hospital care in Hopewell/Pennington, adult emergency services, pediatric emergency services, maternity, cancer care, digestive health, heart and vascular care, and specialty appointments.
Capital Health – Hamilton	Hamilton outpatient and diagnostic services location	609-588-5050	Diagnostic services and outpatient-related Capital Health services. It is not the same as the two main hospital campuses.

Address caution: For ambulance, emergency, surgery, imaging, labor and delivery, medical records, or patient pickup, verify the exact campus and entrance with Capital Health before traveling.

Emergency care and urgent hospital routing

Capital Health has emergency services, but your first action in a life-threatening emergency should be 911.

Call 911 for emergencies

Chest pain, stroke symptoms, severe breathing trouble, major trauma, loss of consciousness, severe bleeding, seizure, overdose, or suicidal crisis should be treated as emergency situations.

Regional Medical Center

Use the Trenton campus for emergency care connected with the Level II trauma center, comprehensive stroke services, emergency mental health services, and regional specialty transfer needs.

Hopewell emergency services

Use the Hopewell campus for emergency services in the Pennington/Hopewell area, including adult emergency care and specialized pediatric emergency services.

Patient transfer center

Physicians transferring complex emergency patients for neuroscience or neurosurgical care should use Capital Health’s official transfer process, not public visitor lines.

Stroke reminder: Face drooping, arm weakness, speech trouble, sudden confusion, sudden severe headache, or sudden vision/balance problems are emergency symptoms. Call 911 immediately.

Visitor information, passes, age rules, and care partners

Capital Health visitor rules can vary by unit, infection-control status, patient condition, and hospital campus.

Visitor topic	What to expect	Before you go
Visitor health screening	Visitors should not be ill or show symptoms such as fever, cough, shortness of breath, severe fatigue, sore throat, congestion, nausea, vomiting, or diarrhea.	Do not visit if you are sick. Call the unit for alternatives.
Visitor age	Capital Health’s visitor guidance states visitors or support persons generally must be age 18 or older.	Check exceptions for pediatrics, maternity, end-of-life, disability support, and unit-specific rules.
Face masks	Masks may be required in areas where active patient care is being given.	Bring a mask and follow posted hospital instructions.
General visitation	Visitor limits can differ between single rooms, double occupancy rooms, outpatient areas, maternity, NICU, pediatrics, and emergency care.	Call the patient’s unit or the main hospital number to verify the current rule.
Care partner exceptions	Patients with intellectual or cognitive disability, communication barriers, or behavioral concerns may have a designated care partner under Capital Health policy.	Ask the nurse manager or unit staff how the care partner process works.
Patient room transfer	Call the hospital main number and ask to be transferred to the patient’s room.	Have the patient’s full legal name and campus ready.

Best visitor step: Call the main number for the correct campus before you travel, especially for ICU, emergency, maternity, pediatrics, behavioral health, overnight stay, or infection-control questions.

Patient information: admissions, room transfers, advocates, spiritual care, and hospital team

Hospital stays involve many departments. Use the right contact so your question reaches the correct team.

Find a patient room

Call 609-394-6000 for Capital Health Regional Medical Center or 609-303-4000 for Capital Health Medical Center – Hopewell and ask for the patient’s room.

Patient advocate

Call 609-394-6336 for Regional Medical Center or 609-303-4280 for Hopewell if you need help understanding or addressing the hospital experience.

Spiritual care

Capital Health lists Spiritual Care contact numbers by campus. Ask the main desk or nursing staff if you need chaplain or spiritual-support services.

Hospital team questions

For inpatient care questions, start with the nurse caring for the patient. For physician questions, ask which admitting, attending, hospitalist, specialist, or consulting physician is directing care.

Discharge planning

Ask early about prescriptions, durable medical equipment, home care, follow-up visits, test results, transportation, work notes, and discharge paperwork.

Capital Health Hospital Patient Portal

Use the correct portal based on whether your information is from a hospital stay, emergency department visit, testing, or physician practice visit.

Choose the Hospital Portal for hospital and ER information. Capital Health says the Hospital Portal is for hospital stays, ER visits, and direct testing results related to the hospital or Capital Health – Hamilton testing site.

Register at the official Capital Health portal page. Use the Capital Health Patient Portals page and select the Hospital Portal link.

Allow time for results to appear. Some medical information may not appear immediately. If results are missing after the expected window, contact Health Information Management.

Use HIM for Hospital Portal support. For Hospital Portal support during business hours, call 609-303-4085, option 5. For after-hours portal support, Capital Health lists Cerner Support at 866-550-7304.

Use medical records for older hospital visits. For records before February 6, 2021, Capital Health directs patients to Health Information Management at 609-303-4085, option 2.

Portal tip: If you visited a Capital Health physician practice, that information may not be in the Hospital Portal. Use the portal instructions for the specific medical group or practice.

How to request Capital Health medical records

Medical records and imaging copies are handled through Health Information Management and related departments.

Record need	Capital Health contact	What to have ready
Hospital medical record copy	Health Information Management authorization form and campus HIM department	Patient name, date of birth, visit date, campus, requested records, delivery method, photo ID, and authorization signature.
Regional Medical Center HIM	750 Brunswick Avenue, Trenton, NJ 08638. Phone: 609-394-4460. Fax: 609-695-5045.	Visit dates, patient identifiers, and whether you need a full chart, discharge summary, labs, operative note, or itemized record set.
Hopewell HIM	One Capital Way, Pennington, NJ 08534. Phone: 609-303-4085. Fax: 609-303-4093.	Visit dates, patient identifiers, and specific record type requested.
Imaging reports or CD	Radiology: 609-303-4295 for Hopewell and Deborah Emergency Services; 609-394-6069 for Regional Medical Center.	Type of imaging, test date, campus, ordering physician, and where the CD or report should be sent.
Records for another provider	HIM or the receiving provider’s office	Receiving provider name, fax number, address, requested records, and urgency.
Portal missing results	Hospital Portal support through HIM	Portal login email, visit date, test type, campus, and whether two weeks have passed for the missing result.

Privacy note: Capital Health will require proper authorization before releasing medical or financial records. Parents, guardians, caregivers, attorneys, and personal representatives may need additional documentation.

Billing, insurance, online payment, and separate physician bills

Hospital bills can be confusing because facility charges, employed physicians, contracted physicians, and insurance processing may appear separately.

Hospital bill questions

For hospitalization bill questions, Capital Health lists 609-394-6023. Have the account number, statement date, patient name, and insurance card ready.

Online bill payment

Capital Health’s online bill payment form accepts major credit cards. The bill-pay page also lists main location phone numbers for Regional, Hopewell, and Hamilton.

Insurance verification

Contact your insurance carrier before planned services to confirm coverage, deductible, copay, authorization, network status, and out-of-pocket estimate.

Separate physician bills

Capital Health explains that hospital-based physicians or contracted groups may bill separately from the hospital facility bill.

Surprise-billing note: New Jersey has protections related to emergency and inadvertent out-of-network services. If you receive a bill you do not understand, contact Capital Health billing and your insurer before paying.

Price transparency, estimates, and financial assistance

Capital Health publishes hospital-charge and price-transparency resources, but charges are not always the same as your final patient responsibility.

Check whether your care is planned or emergency. For emergencies, get care first. For planned tests or procedures, ask for an estimate before the service date.

Contact your insurance carrier. Ask whether Capital Health and the ordering physician are in network and whether prior authorization is required.

Use Capital Health price-transparency resources. Capital Health publishes shoppable-service and machine-readable charge files for its hospital locations.

Request a price estimate. Capital Health directs patients to use the online price inquiry form or call Patient Accounts at 609-394-6167.

Ask about financial assistance. If you are uninsured, underinsured, or unable to pay the full hospital bill, review Capital Health’s financial assistance resources before the account goes to collections.

Estimate tip: Ask for the CPT, DRG, service location, facility charge, professional charge, anesthesia charge, pathology/radiology charge, and whether separate physician groups may bill you.

Key Capital Health hospital services and campus strengths

Service availability can vary by campus, department schedule, physician order, insurance authorization, and emergency status.

Service area	Where it is commonly associated	Patient action
Emergency care	Regional Medical Center and Medical Center – Hopewell	Call 911 for life-threatening symptoms. For directions or room transfer, call the campus main line.
Trauma care	Capital Health Regional Medical Center	Use emergency medical services for major trauma. Do not self-triage severe injuries online.
Stroke and neurosciences	Regional Medical Center and Capital Institute for Neurosciences	Call 911 for stroke symptoms. Physicians handling transfers should use the official transfer process.
Maternity and NICU	Medical Center – Hopewell	Confirm labor and delivery entrance, visitor rules, doula rules, and pre-registration before arrival when possible.
Cancer care	Medical Center – Hopewell and Capital Health Cancer Center programs	Confirm appointment location because oncology visits, infusion, imaging, surgery, and consults may use different entrances or offices.
Digestive health and endoscopy	Capital Health specialty services	Ask about prep instructions, arrival time, driver requirements, insurance authorization, and medication holds.
Heart and vascular care	Capital Health heart and vascular programs	Confirm test site, ordering physician, fasting instructions, and whether results go to your portal or referring doctor.
Imaging and radiology	Regional, Hopewell, Hamilton, and other Capital Health locations depending on test	Confirm location, exam type, contrast instructions, pre-authorization, and CD/report request process.

Capital Health Hospital maps, directions, and parking planning

Check the campus before driving. Capital Health locations are not interchangeable for procedures, tests, records, billing, or patient pickup.

Capital Health Regional Medical Center

750 Brunswick Avenue
Trenton, NJ 08638
Main: 609-394-6000

Use this campus for Capital Health Regional Medical Center, including Trenton hospital services and patient room transfers.

Capital Health Medical Center – Hopewell

One Capital Way
Pennington, NJ 08534
Main: 609-303-4000

Use this campus for Hopewell hospital services, maternity, private-room hospital care, and many specialty programs.

Arrival tip: For surgery, imaging, maternity, emergency care, and patient pickup, ask which entrance to use and whether valet, shuttle, or special parking instructions apply.

Who to call for common Capital Health Hospital needs

Use this call-routing table to avoid being transferred repeatedly.

Need	Best contact	What to say
Find a patient room	Regional: 609-394-6000; Hopewell: 609-303-4000	“Please transfer me to the room of patient ____ at the ____ campus.”
Patient advocate	Regional: 609-394-6336; Hopewell: 609-303-4280	“I need help understanding or addressing a hospital experience concern.”
Hospital Portal support	HIM: 609-303-4085, option 5; after-hours portal support: 866-550-7304	“I need help with the Capital Health Hospital Patient Portal.”
Older hospital records before February 6, 2021	HIM: 609-303-4085, option 2	“I need hospital records from before February 6, 2021.”
Regional medical records	Regional HIM: 609-394-4460	“I need medical records from Capital Health Regional Medical Center.”
Hopewell medical records	Hopewell HIM: 609-303-4085	“I need medical records from Capital Health Medical Center – Hopewell.”
Radiology CD or imaging report	Hopewell/Deborah imaging: 609-303-4295; Regional imaging: 609-394-6069	“I need imaging reports or a CD for an X-ray, CT, MRI, ultrasound, or PET study.”
Hospital bill question	Patient billing: 609-394-6023	“I have a question about my hospital statement, account number ____, and service date ____.”
Price estimate	Patient Accounts: 609-394-6167 or online price inquiry	“I need an out-of-pocket estimate for procedure/test ____ at the ____ campus.”

Before you go to Capital Health Hospital

Bring the right documents and confirm the right campus to reduce delays at registration, billing, imaging, surgery, and discharge.

For ER visits

Photo ID and insurance card if available
Current medications and allergies
Primary care doctor and specialist names
Emergency contact

For surgery or procedure

Arrival time and entrance
Fasting instructions
Medication hold instructions
Driver or support person requirements

For imaging or tests

Order or referral
Insurance authorization if required
Prior imaging if requested
Instructions for contrast or fasting

For records or billing

Visit date and campus
Account number or medical record number
Authorization form if requesting records
Exact document or bill question

Best practical step: If you only know “Capital Health,” call the main number and ask staff to confirm whether your appointment, patient, records, or bill belongs to Regional, Hopewell, Hamilton, Deborah Emergency Services, or a Capital Health Medical Group practice.

Official source checklist for this Capital Health Hospital guide

Use these official Capital Health pages for final verification because phone numbers, visitor rules, billing procedures, and portal instructions can change.

Official source	What it verifies	When to use it
Capital Health Regional Medical Center	Regional campus services, trauma, stroke, neuroscience, radiology, dialysis, and specialty care context.	Use for Trenton campus information and service routing.
Capital Health Medical Center – Hopewell	Hopewell address, main phone listing, campus overview, private-room hospital design, and specialty services.	Use for Hopewell/Pennington campus details.
Patient Information	Patient room-transfer numbers for Regional Medical Center and Hopewell.	Use when calling to contact a patient room.
Patient Advocates	Patient advocate phone numbers and support role.	Use for hospital experience concerns, compliments, or help understanding patient rights and advance directives.
Visiting Hours	Visitor requirements, illness restrictions, age rules, mask rules, care partner exceptions, maternity, pediatric, NICU, and RMC visitor guidance.	Use before visiting a patient.
Capital Health Patient Portals	Hospital Portal use, support numbers, older-record portal instructions, and authorized representative access forms.	Use for portal access and result questions.
Request Your Medical Records	Authorization forms, HIM addresses, medical-record phone numbers, fax numbers, HIM hours, and radiology copy contacts.	Use for medical-record and imaging requests.
Hospital Bills and Insurance	Hospital billing, insurance coordination, separate professional bills, Central Billing Office, and surprise-billing information.	Use before paying or disputing a hospital bill.
Hospital Charges and Price Transparency	Price-transparency resources, shoppable items, machine-readable files, and price-estimate contact.	Use for planned-service cost estimates.
Online Bill Payment	Online bill-payment route, payment card notes, billing phone number, and main location phone numbers.	Use for paying or checking a Capital Health hospital statement.

Independent guide notice: This page is not operated by Capital Health. Always use official Capital Health pages or phone numbers for final medical, billing, visitor, portal, records, and appointment decisions.

Capital Health Hospital FAQs

Common patient and visitor questions about addresses, phone numbers, emergency care, records, portal access, billing, insurance, prices, and maps.

1. What is the main address for Capital Health Regional Medical Center?

Capital Health Regional Medical Center is located at 750 Brunswick Avenue, Trenton, NJ 08638. The main phone number is 609-394-6000.

2. What is the address for Capital Health Medical Center – Hopewell?

Capital Health Medical Center – Hopewell is located at One Capital Way, Pennington, NJ 08534. The main phone number commonly used for patient room transfers is 609-303-4000, and the Hopewell location page also lists 1-800-637-2374.

3. Which Capital Health number should I call to reach a patient room?

Call 609-394-6000 for Capital Health Regional Medical Center in Trenton or 609-303-4000 for Capital Health Medical Center – Hopewell and ask to be transferred to the patient’s room.

4. Does Capital Health have emergency departments?

Yes. Capital Health Regional Medical Center and Capital Health Medical Center – Hopewell provide emergency services. For life-threatening symptoms, call 911 or go to the nearest emergency department.

5. How do I contact a Capital Health patient advocate?

Call 609-394-6336 for Capital Health Regional Medical Center or 609-303-4280 for Capital Health Medical Center – Hopewell. Patient advocates can help patients and visitors understand or address hospital experience concerns.

6. How do I access the Capital Health Hospital Patient Portal?

Use Capital Health’s Patient Portals page and select the Hospital Portal for information related to a hospital stay, emergency department visit, or direct testing results. For Hospital Portal support, call 609-303-4085, option 5 during business hours.

7. How do I request Capital Health medical records?

Use Capital Health’s medical-record authorization process. For Regional Medical Center records, call 609-394-4460. For Hopewell records, call 609-303-4085. Health Information Management hours are listed as 8 a.m. to 4:30 p.m.

8. How do I request imaging reports or CDs from Capital Health?

For X-ray, ultrasound, CT, PET, and MRI reports or CDs, call Radiology at 609-303-4295 for Hopewell and Capital Health at Deborah Emergency Services, or 609-394-6069 for Capital Health Regional Medical Center.

9. How do I ask a billing question for Capital Health Hospital?

For hospital bill questions, call 609-394-6023. Have your account number, patient name, service date, insurance card, and statement details ready before calling.

10. Where can I find Capital Health price estimates?

Use Capital Health’s Hospital Charges and Price Transparency page, online price inquiry form, or call Patient Accounts at 609-394-6167 for an estimate related to a planned service.