Adventist Health Hanford Hospital: Contact & Patient Info

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Hospital Guide · Hanford CA · Contact & Patient Info

Adventist Health Hanford hospital contact, emergency care, services, appointments, billing, records, MyChart, parking, and patient information

Adventist Health Hanford is an acute-care hospital in Hanford, California, located at 115 Mall Drive, Hanford, CA 93230. The main hospital phone number is (559) 582-9000.

Use this guide to contact the hospital, understand emergency care routing, prepare for appointments, find nearby Adventist Health offices, use MyChart, request records, plan parking, ask billing questions, and review financial-assistance options.

115 Mall Drive Hanford, CA 93230 Main: 559-582-9000 24-hour emergency care Acute-care hospital
Call Main Hospital Official Hanford Site MyChart Login Map & Directions
Emergency warning: If you or someone nearby has chest pain, stroke symptoms, severe trouble breathing, major injury, uncontrolled bleeding, seizure, poisoning, or any life-threatening symptom, call 911. Do not use online forms, billing tools, or patient-portal messages for emergencies.
Hospital address 115 Mall Drive

Hanford, CA 93230.

Main phone 559-582-9000

Use for general hospital routing, department transfer requests, and patient information questions.

Emergency department Available 24/7

Adventist Health reports 24-hour emergency care at Hanford; HCAI lists ER service level as Basic.

Hospital type Acute care

Community acute-care hospital serving Kings County and nearby Central Valley communities.

Patient portal MyChart

Use for test results, appointments, past/upcoming visits, and online account access.

Billing tool Bill Pay

Adventist Health Bill Pay can help manage bills and make online payments.

Adventist Health Hanford overview

A quick explanation of what the hospital is and when patients usually contact it.

Adventist Health Hanford serves Hanford, Kings County, and surrounding Central Valley communities. Adventist Health’s community-benefit materials describe the hospital as an acute-care facility with emergency care, birth center rooms, ICU, medical/surgical nursing care, surgery, imaging, outpatient services, and related hospital services.

The hospital should be used for emergency care, inpatient care, surgery, imaging, lab work, intensive care, maternity-related services, and hospital-based care. For routine primary care, specialty office visits, dental, outpatient follow-up, and provider appointments, Adventist Health also operates nearby medical offices in Hanford.

Best first step: For general routing, call 559-582-9000. For emergency symptoms, call 911 or go to the emergency department. For non-urgent test results or appointment history, use MyChart.

Contact information, phone number, address, and online tools

Use the correct route depending on whether you need emergency care, appointment help, records, portal access, billing, or directions.

Need Contact / link Use it for
Main hospital phone 559-582-9000 General hospital routing, patient information questions, department transfer requests, and service questions.
Hospital address 115 Mall Drive, Hanford, CA 93230 Emergency department arrival, hospital visits, imaging, surgery, inpatient care, and map directions.
Official hospital website Adventist Health Hanford Current hospital details, services, physician search, patient resources, and health-system links.
MyChart MyChart login Test results, appointment details, health information, and patient-portal access.
Bill Pay Adventist Health Bill Pay Online bill review, payment management, guest payments, and billing-account tools.
Find a physician Provider search Primary care, specialist appointments, practice locations, phone numbers, and accepting-new-patient filters.

Emergency department and urgent-care routing

Use the emergency department for serious or potentially life-threatening symptoms. Use clinics or Rapid Care for non-life-threatening needs when appropriate.

Situation What to do Why it matters
Life-threatening symptoms Call 911 or go to the nearest emergency department. Chest pain, stroke signs, severe breathing trouble, major trauma, overdose, uncontrolled bleeding, and seizures need emergency response.
Emergency department arrival Use Adventist Health Hanford at 115 Mall Drive, Hanford, CA 93230. The hospital is listed with emergency services and should be used for hospital-level urgent evaluation.
Minor but same-day problem Use Adventist Health provider search or call the appropriate office to ask about same-day clinic, Rapid Care, or primary-care availability. Some non-life-threatening issues may be handled outside the ER, reducing cost and wait time.
Lab, imaging, or follow-up result question Use MyChart or call the ordering provider’s office. The emergency department is not the best route for routine result follow-up unless symptoms are urgent.
Unclear severity When in doubt, call 911 or seek emergency care. Delays can be dangerous for stroke, heart attack, sepsis, bleeding, allergic reaction, and breathing emergencies.
Do not drive yourself if you have chest pain, severe weakness, fainting, confusion, stroke symptoms, severe shortness of breath, or heavy bleeding. Call 911.

Appointments, physician search, referrals, and outpatient follow-up

Hospital care and outpatient office care may use different scheduling paths.

Know whether you need hospital care or office care. Emergency care, surgery, imaging, inpatient care, and hospital tests may route through the hospital. Primary care and many specialist visits route through Adventist Health medical offices.
Use provider search for doctors and clinics. Search by specialty, provider name, distance from Hanford, accepting-new-patient status, video visits, and insurance filters when available.
Call the practice location listed for that provider. Hanford-area Adventist Health practice locations may be on North Douty Street, Mall Drive, Harris Street, Lacey Boulevard, Shaw Place, or another nearby location.
Prepare referral and insurance information. Have your insurance card, primary doctor name, referral or authorization number, diagnosis, test orders, and previous records ready.
Use MyChart for established-care tasks. MyChart can help with test results, appointment details, and past/upcoming visits, but do not use it for emergencies.
Confirm the exact location before leaving. Adventist Health Hanford hospital is at 115 Mall Drive, but many physicians and outpatient services operate from different Hanford addresses.
Appointment script: “I need care for ____. Is this scheduled at the hospital, an Adventist Health medical office, imaging, surgery, Rapid Care, or another department? What address, records, referral, insurance authorization, and arrival time do I need?”

Hospital services and care areas

Adventist Health Hanford offers hospital-based and outpatient services for Kings County patients.

Emergency care

Adventist Health reports 24-hour emergency care at Hanford. HCAI lists the emergency room service level as Basic.

Birth center

Adventist Health community-benefit materials describe Hanford as having private birth center rooms and maternity-related hospital services.

ICU and medical/surgical care

The hospital is described as offering ICU, medical/surgical nursing care, and acute-care hospital services.

Surgery and joint replacement

Hospital materials list surgery and a joint replacement center among key services.

Imaging and outpatient services

Imaging and outpatient services are part of the Hanford hospital service mix. Bring imaging orders and confirm pre-test instructions.

Breast care and specialty offices

Adventist Health’s provider directory lists the Adventist Health Hanford Breast Care Center at 125 Mall Drive, Suite 203.

Cardiac and cardiopulmonary services

Community-health reports list cardiac catheterization, cardiopulmonary services, and related hospital-based support.

Lab, dialysis, sleep, rehab, and social services

Historical community-health reports list laboratory, dialysis, sleep apnea center, physical therapy, and social services among Hanford-area hospital resources.

Nearby Adventist Health Hanford offices and specialty locations

Not every visit is at the hospital building. Confirm the exact address before leaving.

Location type Example Hanford address Common use
Main hospital 115 Mall Drive, Hanford, CA 93230 Emergency department, inpatient care, hospital-based services, surgery, imaging, and hospital departments.
Adventist Health Medical Offices 1025 North Douty Street, Hanford, CA 93230 Primary care, family medicine, dental, behavioral health, and some specialty-office visits shown in provider search.
Mall Drive medical pavilion 125 Mall Drive, Hanford, CA 93230 Breast care, gastroenterology/hepatology, surgery, orthopedics, ENT, and other specialty offices depending on provider.
Specialty care 1122 North Harris Street, Hanford, CA 93230 Specialty care offices and follow-up appointments listed in the Adventist Health provider directory.
Primary and specialty care 11899 Shaw Place, Hanford, CA 93230 Outpatient care, primary/specialty appointments, and provider-specific services when listed.
Location warning: “Adventist Health Hanford” may refer to the main hospital or a Hanford-area clinic. Always verify the street address, suite, floor, and building before arriving.

MyChart and online patient access

MyChart is the main online tool for many Adventist Health patient tasks.

Use MyChart for
Accessing test results, viewing details of past and upcoming appointments, managing health information, and using online patient-account features.
Best for
Non-urgent information, appointment history, released results, and established patient communication workflows.
Do not use for
Chest pain, stroke symptoms, severe breathing trouble, uncontrolled bleeding, major injury, emergency pregnancy symptoms, overdose, or urgent mental-health crisis.
Access help
If login, activation, or account issues occur, use the MyChart help tools or contact Adventist Health support through the official portal route.
Portal safety rule: Do not wait for a portal reply if symptoms are urgent. Call 911 or seek emergency care.

Medical records, test results, referrals, and discharge documents

Records matter for specialists, insurance, second opinions, legal needs, disability forms, and continued care.

Need Best route What to prepare
Recent test result MyChart or ordering provider Date of service, test name, ordering doctor, and whether the result has been released.
Discharge summary Hospital discharge team or medical records process Patient name, date of birth, discharge date, destination doctor, and needed records.
Records for another doctor Medical records / Health Information Management Destination clinic, fax number, date range, record type, and authorization form if required.
Imaging record Imaging department or records office Study date, body part, CD/image-sharing need, report request, and receiving provider.
Work, school, disability, or insurance form Treating provider or records team Form deadline, claim number, employer or insurer instructions, and visit dates.
Records request script: “I need records from Adventist Health Hanford for service date ____. Please tell me whether to use MyChart, a medical-records request, an authorization form, or the ordering provider.”

Billing, online bill pay, hospital charges, and insurance questions

Hospital bills can include facility charges, provider charges, imaging, lab, anesthesia, emergency care, and other professional bills.

Billing topic Official route What to ask
Online bill pay Adventist Health Bill Pay Ask whether you can make a guest payment, create an account, view bills, and manage payment timing.
Insurance processing Billing customer service or insurer Has insurance processed the claim? What is patient responsibility? Is a prior authorization or referral missing?
Separate provider bills Hospital bill and professional-bill contacts Are emergency physicians, radiology, anesthesia, pathology, or specialist charges billed separately?
Itemized statement Billing department Can I get an itemized statement showing service date, department, CPT/charge description, insurance payment, adjustment, and balance?
Payment plan Bill Pay or billing support What payment-plan options are available, and should I apply for financial assistance first?
Billing script: “I received a bill for Adventist Health Hanford. Can you explain whether this is the hospital bill, a physician bill, imaging/lab bill, or another professional charge? Has insurance finished processing it?”

Financial assistance, estimates, and California patient billing protections

Ask early if a bill is difficult to pay, especially before it becomes overdue.

Financial assistance
Adventist Health publishes financial-assistance information and billing policies for eligible patients. Ask billing staff for the current financial-assistance application.
Emergency care
California hospital financial-assistance postings and HCAI records identify categories for emergency and medically necessary care based on income and insurance status.
Before paying a large bill
Ask whether financial assistance, charity care, discounts, or payment plans apply before making a large payment.
Estimate requests
For planned services, ask for an estimate and confirm whether both facility and professional charges are included.
Keep documents
Save insurance EOBs, bills, proof of income, denial letters, payment-plan agreements, and application confirmations.
Billing protection note: Do not ignore bills if you are waiting on insurance or financial assistance. Call billing, document the conversation, and ask whether collection activity is paused while the application is reviewed.

Visitors, patient information, and hospital stay basics

Visitor rules can change by unit, infection-prevention needs, patient condition, age, and hospital policy.

Visitor topic What to check Why it matters
Visiting hours Call the hospital or unit before visiting. Hours and visitor limits can change by unit, infection status, and patient condition.
Patient location Use main hospital routing at 559-582-9000. Staff may be limited in what they can share depending on patient privacy and consent.
ICU or maternity Ask the unit about support-person limits, age restrictions, quiet hours, and protective policies. Special units often have stricter visiting rules.
Infection precautions Do not visit with fever, cough, vomiting, diarrhea, rash, or known infectious exposure. Hospitals protect vulnerable patients, newborns, surgical patients, and ICU patients.
Disability or language support Ask the hospital for accessibility, interpreter, mobility, or communication support. Support needs should be arranged early, especially for procedures and discharge instructions.

Parking, arrival, check-in, and what to bring

Plan extra time for hospital arrival, especially for imaging, surgery, delivery, or emergency care.

Confirm the correct entrance. Use the hospital’s current directions and signage for emergency, surgery, imaging, maternity, outpatient, or visitor arrival.
Bring identification and insurance. Bring photo ID, insurance card, referral or authorization, medication list, allergy list, and emergency contact information.
Arrive early for scheduled care. Imaging, surgery, lab testing, and admissions may require registration before the appointment time.
Ask about fasting and medication instructions. Before surgery, imaging with contrast, sedation, or certain labs, ask what you can eat, drink, or take.
Use the hospital map before leaving. Confirm whether your visit is at 115 Mall Drive or a nearby Adventist Health medical office.

How to prepare for a hospital visit

Use this checklist for admissions, outpatient testing, surgery, imaging, maternity visits, and specialist follow-up.

Medication list

Bring names, doses, timing, supplements, inhalers, injections, eye drops, and medication allergies.

Medical history

Bring prior surgeries, diagnoses, hospitalizations, implanted devices, pregnancy status, and recent test results.

Insurance and referral

Bring insurance card, authorization, referral, workers’ compensation or accident claim details, and primary-care information.

Care partner

For surgery, sedation, delivery, discharge, or complicated instructions, bring a trusted adult who can drive or help remember instructions.

Discharge checklist after hospital care

Before leaving the hospital, make sure you understand what happens next.

Before discharge Ask this Why it matters
Medication changes Which medicines are new, stopped, changed, or continued? Medication errors are common after hospital stays.
Warning signs What symptoms mean call the doctor, return to the ER, or call 911? Clear red flags prevent dangerous delays.
Follow-up care Who schedules follow-up, and when should it happen? Primary care, specialist care, imaging, labs, therapy, or wound checks may be needed.
Activity restrictions Can I drive, work, lift, exercise, shower, travel, or return to school? Restrictions vary after surgery, childbirth, cardiac care, injuries, and infections.
Records and results Which results are pending, and where will I see them? Some labs, cultures, pathology, and imaging reports return after discharge.

Adventist Health Hanford map and directions

Use this map for the main hospital location. Confirm whether your appointment is at the hospital or a nearby Adventist Health office.

Adventist Health Hanford
115 Mall Drive
Hanford, CA 93230
Main phone: 559-582-9000

For emergencies, call 911. For planned visits, confirm the correct department, entrance, appointment location, and arrival time before leaving.

Official source checklist for this Adventist Health Hanford guide

Use these official and authoritative sources for final verification because hospital services, offices, billing tools, and portal features can change.

Source What it verifies When to use it
Adventist Health Hanford official site Hospital system page, service navigation, patient resources, provider search, and official Adventist Health links. Use first for current hospital information.
California HCAI facility profile Facility address and emergency room service level. Use for independent California hospital facility confirmation.
Adventist Health provider search Hanford-area doctors, specialties, practice addresses, phone numbers, appointment links, and accepting-new-patient filters. Use for outpatient appointment routing.
Adventist Health MyChart Patient portal login, test-result access, and appointment information tools. Use for non-urgent patient portal tasks.
Adventist Health Bill Pay Online bill-payment and bill-management tools. Use for account review and payment tasks.
Financial assistance brochure Financial assistance application guidance and patient billing help. Use when a patient cannot afford a hospital bill or needs application instructions.
Adventist Health Hanford community-benefit report Hospital description, bed count, emergency care, ICU, surgery, birth center, imaging, and outpatient service categories. Use for hospital service overview and community role.
Independent guide notice: This website is not Adventist Health Hanford, Adventist Health, a hospital department, an emergency department, an insurer, a billing office, or a medical provider. Always verify medical, scheduling, emergency, billing, visitor, and records information directly with official Adventist Health or California hospital sources.

Adventist Health Hanford FAQs

Common questions patients and families ask before calling, visiting, using MyChart, reviewing bills, or preparing for hospital care.

1. What is the address of Adventist Health Hanford?
Adventist Health Hanford is located at 115 Mall Drive, Hanford, CA 93230.
2. What is the main phone number for Adventist Health Hanford?
The main hospital phone number is 559-582-9000. Use it for general routing, patient information questions, and department transfer requests.
3. Does Adventist Health Hanford have an emergency department?
Yes. Adventist Health materials describe Hanford as offering 24-hour emergency care, and California HCAI lists the emergency room service level as Basic. For life-threatening emergencies, call 911.
4. Is Adventist Health Hanford the same as a nearby Adventist Health medical office?
No. The main hospital is at 115 Mall Drive. Adventist Health also has Hanford-area medical offices and specialty offices on streets such as North Douty Street, Mall Drive, Harris Street, Lacey Boulevard, and Shaw Place. Confirm the exact address before visiting.
5. How do I find a doctor or specialist near Adventist Health Hanford?
Use the Adventist Health provider search and filter by Hanford, specialty, provider name, accepting-new-patient status, video visit, and insurance when available. Call the listed practice location to confirm scheduling.
6. How do I access MyChart for Adventist Health?
Use the Adventist Health MyChart login page. MyChart can help patients access test results and view details of past and upcoming appointments. Do not use MyChart for emergencies.
7. How do I pay an Adventist Health Hanford bill online?
Use Adventist Health Bill Pay for online bill review and payment tools. If the bill is confusing, ask whether it is a hospital facility bill, physician bill, imaging bill, lab bill, or another professional charge.
8. Does Adventist Health offer financial assistance?
Adventist Health publishes financial-assistance information and billing policies. If you cannot afford a bill, ask billing staff for the current financial-assistance application before the account becomes overdue.
9. What services are available at Adventist Health Hanford?
Adventist Health materials describe Hanford services including 24-hour emergency care, birth center rooms, medical/surgical care, ICU, surgery, joint replacement, imaging, outpatient services, and related hospital services.
10. What should I bring to a visit at Adventist Health Hanford?
Bring photo ID, insurance card, medication list, allergy list, referral or authorization if needed, prior test results, emergency contact information, and any paperwork from your doctor or insurer. Confirm the correct address and department before leaving.