South Shore Veterinary Hospital: Vet Care & Contact

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Veterinary Guide · Forest Lake MN · Pet Owner Information

South Shore Veterinary Hospital address, phone, hours, urgent care, appointments, forms, pharmacy, and pet visit guide

South Shore Veterinary Hospital is a full-service veterinary hospital for dogs and cats in Forest Lake, Minnesota. The clinic is located at 380 W Broadway Ave, Forest Lake, MN 55025, and the main phone number is 651-464-4210.

This guide helps pet owners quickly find the right contact route, request an appointment, understand same-day urgent care, complete new patient forms, request refills, prepare for a visit, use the online pharmacy, and ask for records or estimates.

Main: 651-464-4210 Fax: 651-464-1534 380 W Broadway Ave Dogs & Cats Same-Day Urgent Care May Be Available
Call Clinic: 651-464-4210 Appointment Steps Urgent Care Help Map & Parking
Pet emergency? If your pet is struggling to breathe, bleeding heavily, having seizures, unable to urinate, collapsed, possibly poisoned, or hit by a vehicle, call 651-464-4210 immediately during open hours. If the hospital is closed or urgent care is full, go to a dedicated veterinary emergency hospital.
Clinic address 380 W Broadway Ave

Forest Lake, MN 55025.

Main phone 651-464-4210

Use for appointments, urgent-care availability, forms, refill questions, and general help.

Fax 651-464-1534

Use only when the clinic requests records or forms by fax.

Regular hours Mon/Wed/Fri 8–5

Tuesday and Thursday are listed as 8 AM to 8 PM. Saturday and Sunday are closed.

Pet focus Dogs & Cats

The hospital states dogs and cats are its specialty.

Urgent care Call First

Same-day urgent care may be available, but capacity can fill and drop-off visits may be used.

About South Shore Veterinary Hospital

A practical overview for Forest Lake pet owners looking for veterinary care, urgent care, forms, and clinic contact details.

South Shore Veterinary Hospital serves Forest Lake and nearby communities with companion-animal care for dogs and cats. The hospital describes its approach as relationship-based veterinary medicine, with preventive care, diagnostics, surgery, dentistry, urgent-care support, and client education.

The hospital also describes a modern facility with multiple doctors, digital radiology, ultrasound, flexible endoscopy, and minimally invasive laparoscopic surgery resources. For pet owners, the important step is to call ahead so the team can match your pet’s needs to the right visit type.

Nearby communities mentioned by the clinic: Forest Lake, Wyoming, Hugo, Lino Lakes, White Bear Lake, and Chisago City. Availability can change, so use the phone number above for the latest appointment openings.

South Shore Veterinary Hospital contact information and hours

Use the table below to decide whether to call, fax, use a form, or request pharmacy help.

Need Contact detail Best use
Main reception 651-464-4210 Appointments, same-day urgent-care availability, records, forms, refill questions, and general clinic help.
Fax 651-464-1534 Sending records when the clinic asks for faxed documents.
Clinic address 380 W Broadway Ave, Forest Lake, MN 55025 Driving directions, appointment arrival, records transfer, and pharmacy pickup.
Monday 8:00 AM – 5:00 PM Routine appointments, same-day availability by phone, refills, and records help.
Tuesday 8:00 AM – 8:00 PM Extended weekday appointment window.
Wednesday 8:00 AM – 5:00 PM Routine care, diagnostics, refill pickup, and records questions.
Thursday 8:00 AM – 8:00 PM Extended weekday appointment window.
Friday 8:00 AM – 5:00 PM Routine visits, urgent-care calls, and weekend medication planning.
Saturday and Sunday Closed Use a 24-hour veterinary emergency hospital if your pet has an after-hours emergency.
Hours can change: Holiday schedules, staff training, weather, or urgent-care capacity may affect availability. Call before driving if your pet needs same-day care.

Same-day urgent care and emergency guidance

South Shore Veterinary Hospital states that same-day urgent care may be available, but pet owners should call before arriving.

Best first step
Call 651-464-4210 and describe your pet’s symptoms, age, species, medications, and how long the problem has been happening.
Urgent-care style
The hospital describes urgent care as a same-day option that may use drop-off visits. The doctor’s recommendations may be relayed by phone after evaluation.
Capacity warning
Urgent-care services can reach daily capacity and may not be available at all times.
Pet types
Dogs and cats are listed as the hospital’s specialty.
After-hours plan
If the clinic is closed or your pet needs 24-hour monitoring, go to a dedicated veterinary emergency hospital.
Go to emergency care now if: difficulty breathing, blue or pale gums, repeated seizures, collapse, suspected poisoning, severe trauma, uncontrolled bleeding, bloated abdomen, inability to urinate, severe allergic reaction, heatstroke, or active labor complications.

How to schedule an appointment

Use these steps for wellness exams, sick visits, vaccine updates, diagnostics, surgical consults, and urgent-care questions.

Call or request an appointment online. Use 651-464-4210 for the fastest help, especially if your pet is sick or you need same-day guidance.
Explain the visit type clearly. Say whether your pet needs a wellness exam, vaccine visit, new-patient visit, sick exam, urgent-care drop-off, surgery consult, dental evaluation, or refill appointment.
Share symptoms and timing. For sick pets, describe appetite, vomiting, diarrhea, coughing, limping, breathing, urination, energy level, exposure to toxins, and when signs started.
Complete new client forms if needed. The hospital provides online forms, including new patient registration and refill request forms.
Transfer previous records before the visit. Ask your former veterinarian to send vaccine history, lab work, imaging, medication list, and chronic-condition notes.
Ask about arrival instructions. Confirm whether to check in at the front desk, wait in your car for a nervous pet, bring a stool sample, fast before testing, or drop off for urgent care.

New client forms and first-visit preparation

Completing forms and sending records early can reduce check-in time and help the medical team review your pet’s history.

New patient registration

Use the online form to provide owner details, pet details, vaccine history, prior care, medications, and reason for visit.

Previous records

Ask your previous clinic to send records before the appointment, especially vaccine certificates, lab results, imaging reports, and ongoing medication notes.

Bring practical items

Bring leash or carrier, medication bottles, prescription food label, stool sample if requested, insurance card or policy app, and questions for the veterinarian.

Plan for nervous pets

If your pet is fearful, reactive, car-sick, or difficult to handle, ask about Fear Free visit options, pre-visit medication, or waiting in the car.

Veterinary services and care areas

The hospital describes full-service care for dogs and cats, from preventive medicine to diagnostics, surgery, dentistry, and urgent care.

Care area What it may include How to prepare
Wellness and prevention Annual or semiannual exams, lifestyle-based vaccines, parasite prevention, nutrition conversations, and early disease screening. Bring vaccine history, medication list, diet details, and any behavior or appetite changes.
Same-day urgent care Drop-off evaluation for pets that need care sooner than a routine appointment allows, when capacity is available. Call first, describe symptoms clearly, and ask whether the pet should be fasted or brought directly in.
Diagnostics Lab work, digital radiology, ultrasound, bloodwork, urine testing, and other testing depending on the problem. Ask whether your pet should fast, bring urine or stool sample, or avoid certain medications before testing.
Surgery Surgical consultations, soft-tissue surgery, orthopedic-interest cases, laparoscopic or minimally invasive options when appropriate, and recovery planning. Ask for a written estimate, fasting instructions, anesthesia plan, pickup time, and post-op restrictions.
Dentistry Oral exams, dental cleanings, dental imaging or extraction planning when needed, and home-care recommendations. Ask whether pre-anesthetic bloodwork is needed and whether extractions are possible during the same procedure.
Behavior and low-stress care Fear Free handling, visit-anxiety planning, handling strategies, and behavior conversations during wellness or sick visits. Tell the team before arrival if your pet is anxious, aggressive, noise-sensitive, or carrier-resistant.
Pharmacy and prescription diets In-house medications, prescription refills, online pharmacy ordering, parasite prevention, and prescription diet support. Request refills early and confirm whether an exam or lab monitoring is required before approval.

Fear Free and low-stress visit tips

South Shore Veterinary Hospital describes Fear Free-certified professionals and a commitment to lowering pet fear, anxiety, and stress.

Ask before the visit

If your pet panics in the car, growls at exams, hides in carriers, or shakes in the lobby, ask whether a pre-visit calming plan is appropriate.

Car waiting may help

For nervous pets, ask if you can wait in the car until the exam room is ready rather than sitting in the lobby.

Bring high-value treats

If medically appropriate, bring treats your pet loves. Positive reinforcement can help with vaccines, nail trims, and exams.

Tell the team what works

Share whether your pet prefers the floor, carrier, lap, table, towel wrap, muzzle, distraction, or slow handling.

Helpful note: A calm visit is easier when the clinic knows your pet’s stress triggers before the appointment, not after check-in.

Online pharmacy, prescription refills, and medication pickup

The hospital links to an online pharmacy and provides refill request options for medication and diet needs.

Request refills before you run out. Give the team time to review the chart, doctor approval, lab-monitoring requirements, and pharmacy inventory.
Use the refill request form or call. Provide your name, pet’s name, medication name, dose, frequency, remaining amount, and preferred pickup or online pharmacy route.
Expect doctor review. Some prescriptions require a recent exam or lab work, especially long-term pain, thyroid, seizure, heart, allergy, and behavior medications.
Use trusted pharmacy channels. Buying through the clinic or approved online pharmacy helps protect against wrong products, counterfeit medications, and missing veterinary oversight.

Medical records, vaccine proof, and specialist transfers

Medical records are often needed for boarding, grooming, travel, emergency care, specialists, insurance claims, or switching clinics.

Vaccine proof
Ask for rabies, DHPP/DAPP, bordetella, leptospirosis, feline vaccine, and parasite-prevention documentation if needed for boarding or grooming.
Specialist transfer
Ask the clinic to send exam notes, lab results, imaging reports, medication history, and referral notes to the specialist or emergency hospital.
Insurance claim
Request itemized invoices and medical notes that match the date of service and diagnosis being claimed.
New clinic transfer
Ask for the full chart, vaccine history, chronic-condition notes, lab work, surgery history, and prescription list.
Timing
Do not wait until the same day if records are needed for travel, boarding, surgery, or specialist intake.

Billing, estimates, and payment policies

The hospital states that payment is expected when services are rendered and that it does not bill after the visit.

Billing topic What pet owners should know Best question to ask
Payment timing Payment is expected at the time services are rendered. “What is the estimated total due today?”
Accepted payments The urgent-care/payment information references cash, check, Mastercard, Visa, Discover, and CareCredit. “Do you currently accept this payment method for today’s visit?”
Estimates Ask for written estimates for surgery, dentistry, hospitalization, advanced diagnostics, or urgent-care treatment plans. “Can I review a low-to-high estimate before treatment starts?”
Urgent care Urgent cases may need diagnostics and treatment decisions quickly, so ask for staged estimates when possible. “What is needed today, and what can wait?”
Dental or surgery The final cost can change if extractions, lab abnormalities, additional medications, or surgical findings occur. “At what point will you call me for approval if the plan changes?”
Cost planning tip: Ask for an estimate before non-routine care begins and ask whether recheck exams, medications, e-collar, lab monitoring, or follow-up imaging are included.

Pet insurance and CareCredit financing

Pet insurance and veterinary financing work differently from human health insurance, so plan ahead before an urgent visit.

Pet insurance

Most veterinary clinics require payment at checkout, then provide invoices and medical notes so the owner can submit a claim for reimbursement.

CareCredit

The hospital’s payment information says it accepts CareCredit. Approval and promotional terms are controlled by CareCredit, not the clinic.

Before treatment

Ask for diagnosis names, itemized estimate, doctor notes, and invoice details if you plan to file an insurance claim.

Before surgery

Ask whether the estimate includes pre-anesthetic bloodwork, pain medication, recheck, collar, dental radiographs, or take-home medications.

What to bring to a South Shore Veterinary Hospital visit

A little preparation helps the appointment run smoothly and gives the veterinarian better information.

Bring or prepare Why it helps Extra tip
Previous medical records Helps avoid duplicate vaccines and gives the doctor a baseline for chronic issues. Send records before the visit if possible.
Medication list Prevents drug interactions and helps refill planning. Bring bottles or photos of labels.
Food and supplement details Diet affects weight, allergies, digestive issues, kidney disease, and diabetes care. Take a photo of the food bag and ingredient panel.
Stool or urine sample if requested Helpful for parasite screening, urinary symptoms, diarrhea, senior care, and wellness panels. Ask how fresh the sample should be.
Insurance or financing info Helps with claim documents or payment planning. Ask for itemized invoices before checkout.
Behavior notes Fear, pain, aggression, hiding, or appetite changes can affect the exam plan. Share triggers before the pet is handled.

Location, map, and arrival information

Use the map for directions to the Forest Lake clinic. Call first if your pet is contagious, very anxious, or needs urgent care.

South Shore Veterinary Hospital
380 W Broadway Ave
Forest Lake, MN 55025
Main: 651-464-4210

Map directions are for 380 W Broadway Ave in Forest Lake, Minnesota. For sick or urgent pets, call before walking in so staff can advise you.

Arrival safety rules for dogs, cats, and contagious pets

Safe arrival protects your pet, other patients, and the veterinary team.

Dogs

Keep dogs on a secure leash and close to you in the parking area and lobby. Avoid retractable leash extension near other pets.

Cats

Bring cats in a secure, latched carrier. Do not carry a cat loose in your arms because noise or dogs can cause escape.

Possible contagious illness

If your pet has coughing, parvo-like signs, severe diarrhea, vomiting, fever, or unknown contagious exposure, call from the parking lot before entering.

Anxious or reactive pets

Tell staff before arrival if your pet may bite, panic, bark intensely, or become aggressive around other animals.

South Shore Veterinary Hospital FAQs

Common questions about the Forest Lake clinic, appointments, urgent care, forms, records, payment, pharmacy, and visit preparation.

1. What is the address of South Shore Veterinary Hospital?
South Shore Veterinary Hospital is located at 380 W Broadway Ave, Forest Lake, MN 55025.
2. What is the phone number for South Shore Veterinary Hospital?
The main phone number is 651-464-4210. Use this number for appointments, urgent-care availability, records, refill questions, and general clinic help.
3. What are the regular hours?
The listed regular schedule is Monday, Wednesday, and Friday from 8:00 AM to 5:00 PM; Tuesday and Thursday from 8:00 AM to 8:00 PM; and Saturday and Sunday closed. Call to confirm holiday or special schedule changes.
4. Does South Shore Veterinary Hospital offer urgent care?
Same-day urgent care may be available, but capacity can fill and urgent-care visits may be handled as drop-off visits. Call 651-464-4210 before arriving so the team can advise you.
5. Is South Shore Veterinary Hospital a 24-hour emergency vet?
No. The clinic has regular business hours and is closed on weekends. If your pet has an after-hours emergency, use a dedicated 24-hour veterinary emergency hospital.
6. What pets does South Shore Veterinary Hospital treat?
The hospital states that dogs and cats are its specialty. Call ahead if you have an exotic pet, pocket pet, bird, reptile, or farm animal.
7. Does the clinic have online forms?
Yes. The hospital provides online forms, including new patient registration and refill request forms, so clients can submit information before a visit or medication request.
8. How do I request a prescription refill?
Use the refill request form or call the clinic. Provide your name, pet’s name, medication name, dose, remaining amount, and preferred pickup or pharmacy option. Some refills may require an exam or lab monitoring.
9. What payment options are available?
The hospital’s payment information says payment is expected when services are rendered and references cash, check, Mastercard, Visa, Discover, and CareCredit. Confirm current payment options before treatment if cost planning matters.
10. How do I get my pet’s medical records?
Call the clinic and request the specific records you need, such as vaccine proof, complete chart, lab results, imaging reports, itemized invoices, or referral records. Ask how much time is needed to prepare them.