Peyton Manning Children’s Hospital address, phone, pediatric ER, portal, records, billing, visitor info, and family care guide
Peyton Manning Children’s Hospital at Ascension St. Vincent is located at 2001 West 86th St, Indianapolis, IN 46260. The main hospital phone number is 317-338-2345.
This guide helps parents and caregivers quickly find pediatric emergency care, specialty services, portal access, medical records, billing help, visitor guidance, transfer numbers, and practical steps before going to the hospital.
Indianapolis, IN 46260.
Use for main hospital routing and general questions.
Indianapolis pediatric emergency room information and routing.
Indianapolis pediatric trauma center for serious and life-threatening injuries.
Ascension St. Vincent Indianapolis HIM questions during daytime weekday hours.
Hospital-bill questions; doctor office bills use 844-994-0409.
About Peyton Manning Children’s Hospital
A practical overview for parents, guardians, caregivers, and referring providers.
Peyton Manning Children’s Hospital at Ascension St. Vincent is a pediatric hospital in Indianapolis that provides care for children and families across Indiana and surrounding communities. Ascension describes the hospital’s care as connected across pediatric emergency care, trauma care, primary care, mental health care, specialty care, and hospital services.
Families commonly use the Indianapolis campus for pediatric emergency care, pediatric specialty appointments, complex care, NICU services, surgery, imaging, cardiology, neurology, cancer and blood care, orthopedics, mental health, and follow-up services coordinated through Ascension St. Vincent.
Peyton Manning Children’s Hospital contact directory
Use the correct contact point so you are routed to the right pediatric team faster.
| Need | Contact / link | What to use it for |
|---|---|---|
| Main hospital | 317-338-2345 | General hospital routing, department connection, visitor questions, and basic location help. |
| Pediatric emergency room | 317-338-4366 | Pediatric emergency room information. Use 911 for life-threatening emergencies or unsafe transport. |
| Emergency transfer / trauma transfer | 317-338-5000 | Provider transfer line for the Indianapolis Emergency Room, Level I Pediatric Trauma Center, PICU, and neonatal transfer routing. |
| Medical records / HIM | 317-338-2216 | Hospital-based medical records questions for Ascension St. Vincent Indianapolis. |
| Hospital billing | 800-572-1619 | Hospital-bill questions, payment routing, and statement clarification. |
| Doctor office billing | 844-994-0409 | Doctor office bill questions when the bill is from an Ascension Medical Group or office visit. |
| Financial assistance | 1-800-582-8258 | Financial assistance support and charity-care questions. |
| Patient portal and records | Portal & records page | Hospital-visit portal, doctor office visit portal, records request, authorization forms, and HIM guidance. |
Pediatric emergency room and trauma care
The Indianapolis pediatric ER is for urgent, serious, and life-threatening conditions affecting children and teens.
Peyton Manning Children’s Hospital – Indianapolis Pediatric Emergency Room is described by Ascension as a 24/7 pediatric emergency room and Level I Trauma Center. Pediatric emergency doctors, nurses, and care teams are trained for children and use equipment designed for pediatric patients.
Call 911 or go now
Use emergency care for severe trouble breathing, seizure, chest pain, stroke-like symptoms, severe allergic reaction, major burn, major trauma, serious bleeding, poisoning, or loss of consciousness.
Level I pediatric trauma
The Indianapolis hospital provides high-level trauma care with pediatric specialists for serious injuries, surgery needs, burns, and complex emergency conditions.
Child-focused ER environment
Ascension describes the ER as designed for children and families, with pediatric-trained teams and child-appropriate equipment.
After the ER
Families may be connected to pediatric specialists for follow-up care, imaging, pharmacy, rehabilitation, surgery, mental health care, or specialty clinic visits.
Pediatric services and specialties
Use the official departments and services pages to confirm exact clinic locations, scheduling rules, and referral needs.
Emergency, trauma, and burn care
24/7 pediatric emergency care, Level I pediatric trauma care in Indianapolis, burn-related trauma support, surgical response, transport coordination, and follow-up specialty care.
NICU and newborn care
Ascension describes a Level IV NICU in Indianapolis for preterm and critically ill newborns, with neonatal transfer routing through the hospital’s transfer line.
Heart care
Pediatric cardiology and heart-care programs support infants, children, and teens with heart conditions, testing, specialty follow-up, and coordinated care.
Brain, spine, and neurology
Services include neurology, neurosurgery, brain and spine care, epilepsy, stroke care, neurodevelopmental support, and specialty follow-up.
Cancer and blood disorders
Pediatric cancer care and hematology support children with cancer, blood disorders, anemia, bleeding concerns, and specialty treatment needs.
Orthopedics and surgery
Children may be referred for pediatric orthopedics, pediatric surgery, trauma surgery, plastic surgery, and other specialty surgical care.
Mental and behavioral health
Pediatric mental health services include behavioral health support, emergency follow-up programs, and care planning for children and teens.
Child life and family support
Child life specialists and family-centered services help reduce fear, explain care, support emotional needs, and make visits more child-friendly.
Patient portal access for parents and guardians
Ascension uses different portal access paths for hospital visits and doctor office visits.
Medical records and authorization requests
Use the HIM process when you need complete records, outside-provider records, legal copies, school documentation, insurance support, or specialist files.
Billing, insurance, payment portals, and financial assistance
Ascension bills can be hospital bills or doctor’s office bills. Use the right portal and phone number.
| Billing need | What to do | Important note |
|---|---|---|
| Hospital bill | Use the VisitPay hospital bill route from Ascension or call 800-572-1619. | Use this when the bill is from a hospital visit, ER visit, inpatient stay, procedure, or hospital-based service. |
| Doctor office bill | Use the Athena doctor’s office bill route or call 844-994-0409. | Use this when the bill is from a clinic or doctor office visit. |
| Financial assistance | Review Ascension’s financial assistance information and call 1-800-582-8258 for help. | Assistance may depend on application, household information, coverage, and policy criteria. |
| Estimate for hospital services | Use the billing and financial assistance page’s estimate route. | Estimates are not always final bills; insurance, deductibles, co-insurance, and provider billing can affect final cost. |
| Insurance check | Call your insurance plan and ask if the hospital, doctor, specialist, and facility service are in network. | Hospital and physician services can bill separately, so verify both facility and provider network status. |
Referrals, transfers, and second opinions
Some pediatric specialty visits require referral records, prior test results, or provider-to-provider transfer coordination.
| Need | Contact / action | What to prepare |
|---|---|---|
| Emergency or Level I Pediatric Trauma transfer | Provider transfer line: 317-338-5000 | Referring facility, patient age, weight, diagnosis, vital signs, imaging, labs, medications, airway status, and transport needs. |
| NICU transfer | Call 317-338-5000 and request a neonatal transfer. | Gestational age, birth weight, respiratory status, diagnosis, labs, imaging, maternal history, and current support needs. |
| Pediatric specialty referral | Use the official refer-a-patient page or the specialty office listed there. | Diagnosis, referral reason, clinic notes, imaging, test results, insurance, family contact, and urgency level. |
| Second opinion | Use Peyton Manning Children’s Hospital patient and family resources or specialty office guidance. | Existing diagnosis, treatment plan, prior records, imaging, pathology if applicable, medications, and parent questions. |
Visitor information and family-centered care
Visitor policies help protect children, families, and care teams while supporting a child-friendly hospital experience.
Children under 16
Ascension’s visitor guidance says children under age 16 must be accompanied by an adult at all times.
Isolation rooms
Visitors of patients in isolation must follow infection-control instructions and posted isolation signage. Younger visitors may be restricted.
Campus amenities
The hospital lists family-focused amenities such as Wi-Fi, cafeteria, gift shop, coffee shop, laboratory access, and pet therapy dogs.
Privacy rules
Parents and guardians should ask the care team how patient information, portal access, visitor updates, and legal authority are handled.
Before you go to Peyton Manning Children’s Hospital
Quick checklist for parents and caregivers before an ER visit, scheduled appointment, specialist visit, or hospital stay.
Location, Google map, and directions
Use the map for the Indianapolis children’s hospital campus. Specialty clinics may be in nearby buildings or suites, so confirm your exact appointment location.
Peyton Manning Children’s Hospital at Ascension St. Vincent
2001 West 86th St
Indianapolis, IN 46260
Main: 317-338-2345
Official source checklist used for this guide
Use these official Ascension pages to verify current details before emergency travel, appointments, records requests, billing, or visitor planning.
| Official page | What it helps verify | Use it when |
|---|---|---|
| Peyton Manning Children’s Hospital – Indianapolis | Address, main phone, hospital overview, amenities, and pediatric care description. | You need the official location page. |
| Indianapolis Pediatric Emergency Room | 24/7 pediatric emergency care, Level I Trauma Center context, pediatric ER information, and ER follow-up care. | Your child may need emergency care. |
| Pediatric Trauma Care | Level I Pediatric Trauma Center information, trauma team specialties, 911 guidance, and transfer number. | You are researching trauma care or provider transfer routing. |
| Departments and Services | Pediatric departments, NICU, cancer and blood care, cardiology, neurology, surgery, and patient resources. | You need the correct pediatric specialty or department. |
| Patient and Family Resources | Billing, portal, records, visitor guidelines, amenities, second opinions, and family support resources. | You are planning a visit or hospital stay. |
| Patient Portal and Medical Records | Hospital visit portal, doctor office visit portal, medical-record release, authorization, fee notes, and HIM phone. | You need portal help or medical records. |
| Billing and Financial Assistance | Doctor office bill phone, hospital bill phone, financial assistance phone, estimate resources, and online payment routes. | You received a bill or need cost help. |
| Visitor Information | Visitor safety policy, child visitor supervision, isolation visitor instructions, and health/safety reminders. | You plan to visit a child in the hospital. |
| Refer a Patient | Specialty referral numbers, pediatric transfer line, emergency transfer number, NICU transfer number, and provider routing. | You are a referring provider or family coordinating referral paperwork. |
| Who We Are | Hospital mission, pediatric emergency network, surgical care, trauma and burn center language, and Indiana care network context. | You need background on the hospital’s pediatric role. |
Peyton Manning Children’s Hospital FAQs
Common questions for parents and caregivers before a pediatric ER visit, clinic appointment, records request, bill payment, or hospital visit.