UCSF Health Stanyan Hospital: Address, Phone & Patient Info

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Hospital Guide · San Francisco CA · ER · Patient Info

UCSF Health Stanyan Hospital guide for address, phone, emergency care, parking, services, records, billing, MyChart, and visitor information

UCSF Health Stanyan Hospital is located at 450 Stanyan Street, San Francisco, CA 94117. The main hospital phone number is 415-668-1000.

This patient guide helps you find the right entrance, call the correct department, understand ER vs urgent care, prepare for admission or surgery, request medical records, use MyChart, plan parking, and confirm billing or insurance information before visiting.

Call 415-668-1000 Official Hospital Page Phone Directory Map & Parking
Medical emergency? Call 911 or go to the nearest emergency room for life-threatening symptoms. Emergency Department Stanyan is listed as open 24 hours a day, every day of the year, but this guide cannot triage symptoms, guarantee wait times, or replace medical advice.
Hospital address 450 Stanyan Street

San Francisco, CA 94117, across from Golden Gate Park and north of the Panhandle.

Main phone 415-668-1000

Use for general hospital routing and campus questions.

Emergency Room 415-750-5700

Emergency Department Stanyan is listed as open 24/7.

Parking garage 1 Shrader St.

Directly across from the hospital’s main entrance; hospital patients and visitors should use this garage.

Medical Records 415-750-5767

Use for Health Information Management and formal record requests.

Billing help 888-488-7667

Use for payment assistance, payment arrangements, and bill questions.

Start here: what do you need from UCSF Health Stanyan Hospital?

Use this quick table before calling, driving, pre-registering, or requesting records.

Patient or visitor need Best action What to have ready
Emergency symptoms Call 911 or go to the nearest ER. Emergency Department Stanyan is at the hospital campus. Photo ID, medications, allergies, insurance card, medical history, and emergency contact if safe to bring.
Scheduled surgery or procedure Use Admitting/Registration and pre-register when possible. Insurance card, doctor orders, procedure forms, medication list, arrival time, and advance directive if completed.
Hospital bill or payment Use MyChart or contact billing customer service. Account number, visit date, insurance information, guarantor name, and payment-arrangement question.
Medical records Contact Stanyan Medical Records / Health Information Management. Patient name, date of birth, dates of service, record type, recipient, and authorization form if required.
Lab or imaging visit Call the department or confirm instructions through your care team. Orders, fasting instructions, appointment time, prior imaging, insurance, and provider name.
Visit a hospitalized patient Call the patient’s unit or hospital before arriving. Patient name, room/unit if known, visitor policy questions, parking plan, and any special-needs request.
Fast routing rule: Use 415-668-1000 for general hospital routing, 415-750-5700 for the Emergency Room, 415-750-5705 for Admitting/Registration, and 415-750-5767 for Medical Records.

UCSF Health Stanyan Hospital address, phone, and main campus details

Use this section for basic contact and location verification.

Official name
UCSF Health Stanyan Hospital
Former name
Formerly known as St. Mary’s Medical Center / UCSF Health St. Mary’s Hospital in many older records and maps.
Address
450 Stanyan Street, San Francisco, CA 94117
Main phone
General UCSF routing
888-689-8273 for services not listed in the Stanyan phone directory.
Campus area
Across from Golden Gate Park, north of the Panhandle, on the Stanyan campus.
Best parking start
1 Shrader Street parking garage, directly across from the main entrance.
Location warning: UCSF has several San Francisco hospitals and campuses. Check your appointment message for “Stanyan,” “Hyde,” “Parnassus,” “Mission Bay,” “Mount Zion,” or another UCSF location before driving.

Emergency room vs urgent care at UCSF Health Stanyan Hospital

Use emergency care for serious or life-threatening symptoms. Use urgent care or your provider’s office for many pressing but non-life-threatening issues.

Situation Best route Why it matters
Chest pain, trouble breathing, stroke signs, severe injury, fainting, severe bleeding, poisoning, severe allergic reaction, or sudden weakness Call 911 or go to the nearest emergency room. These symptoms may need immediate emergency evaluation, imaging, medication, monitoring, or procedure support.
Emergency Department Stanyan visit Use the Stanyan Hospital campus at 450 Stanyan Street. UCSF lists Emergency Department Stanyan as open 24 hours a day, every day of the year.
Pressing but non-life-threatening issue Use UCSF urgent care, GoHealth affiliate urgent care, Screening & Acute Care, Bayfront Urgent Care, or your care team when appropriate. Urgent care may be better for less severe symptoms that do not require an emergency department.
Your doctor sent you for testing or admission Follow your physician’s instructions and confirm the exact department or admitting route. A scheduled procedure, direct admission, lab, radiology, or surgical appointment may use a different arrival path than the ER.
You are unsure whether symptoms are dangerous Choose emergency care when symptoms are severe, sudden, rapidly worsening, or potentially life-threatening. It is safer to over-triage serious symptoms than delay emergency treatment.
Emergency reminder: Do not use an article, portal message, email, or non-urgent contact form for emergency symptoms. Call 911 or go to the nearest ER.

Services available at UCSF Health Stanyan Hospital

Stanyan is a full-service UCSF Health hospital with inpatient, outpatient, emergency, imaging, surgical, rehabilitation, and specialty services.

Emergency care

Emergency Department Stanyan provides care for urgent and life-threatening conditions and is listed as open 24/7.

Imaging and radiology

Stanyan lists imaging and radiology services, with Radiology phone support at 415-750-5770.

Laboratory services

Laboratory services are available at Stanyan, with the laboratory phone listed as 415-750-5750.

Surgical services

Stanyan lists surgical services and same-day surgery, with Same Day Surgery listed at 415-750-5754.

Cancer care

The Cancer Center at UCSF Stanyan is listed in the phone directory at 415-750-2900.

Cardiology and cardiac rehab

Stanyan lists cardiac care, cardiology, cardiac catheterization campus context, and cardiology rehabilitation.

Orthopedics and spine care

The campus highlights orthopedic and spine care, with Total Joint Center routing through 888-689-8273.

Inpatient rehabilitation

Inpatient rehabilitation is listed as a Stanyan service and in the phone directory at 415-750-5645.

Outpatient rehab and therapy

Physical Therapy / Outpatient Therapies is listed at 415-750-5900.

Women’s health

The Women’s Health Center is listed in the phone directory at 415-750-4377.

Useful UCSF Health Stanyan department phone numbers

Use the phone directory for final verification. Call your provider’s office for clinical advice.

Department Phone Best use
Main hospital 415-668-1000 General hospital routing and Stanyan campus questions.
Emergency Room 415-750-5700 Emergency department contact; call 911 for life-threatening emergencies.
Admitting / Registration 415-750-5705 Pre-registration, procedure registration, inpatient and outpatient procedure arrival questions.
Medical Records 415-750-5767 Health Information Management and record-copy questions.
Financial Services 415-750-5817 Financial questions, payment assistance, and billing support routing.
Radiology 415-750-5770 Imaging/radiology questions and scheduling confirmation when directed.
Laboratory 415-750-5750 Lab-service location, timing, order, and preparation questions.
Cancer Center at UCSF Stanyan 415-750-2900 Cancer-care appointment and department routing.
Cardiology 415-750-5779 Cardiology service questions.
Physical Therapy / Outpatient Therapies 415-750-5900 Therapy, rehab, and outpatient therapy scheduling questions.
Parking 415-750-5638 Parking garage, lot, valet, and campus-parking questions.
Patient Relations 415-750-5789 Questions, concerns, compliments, or help communicating about a care experience.

Appointments, referrals, and finding the right UCSF Stanyan service

For most non-emergency care, confirm the service, doctor, building, arrival time, insurance, and referral status before coming to campus.

Start with your provider or the service department. Call the department listed in the phone directory or use your UCSF care team’s instructions.
Confirm the exact location. Stanyan campus includes a hospital, emergency department, surgical facilities, outpatient specialty care buildings, and nearby service locations.
Ask whether referral or authorization is required. Insurance plans may require referral, prior authorization, network confirmation, or medical-record review before non-emergency services.
Use MyChart when available. MyChart may help with appointments, lab and imaging results, refill requests, messages, and payments.
Confirm preparation instructions. Ask about fasting, medication holds, arrival time, driver requirement, lab orders, imaging prep, and post-procedure pickup.
Plan parking before arrival. Hospital patients and visitors should use the 1 Shrader Street garage. Some 2200 Hayes/cardiology visits may use reserved lots.
Appointment script: “My visit is at UCSF Health Stanyan. Can you confirm the building, floor, arrival time, parking location, preparation instructions, insurance authorization, and whether I need to bring outside records or imaging?”

Admitting, registration, surgery check-in, and hospitalization preparation

Pre-registration can save time before inpatient and outpatient procedures.

Registration need What to do What to bring or confirm
Pre-register online Complete the pre-registration form when available. Insurance card, physician orders or forms, procedure details, and contact information.
Procedure is less than 48 hours away Call Admitting and Registration at 415-750-5705. Appointment time, procedure type, doctor name, and insurance details.
Surgery or same-day procedure Confirm arrival time, fasting rules, medication rules, driver requirement, and discharge plan. Photo ID, insurance card, medication list, advance directive if completed, and responsible adult if required.
Hospital admission Ask which UCSF Health hospital is the correct admission location. Medication list, allergies, medical devices, CPAP, mobility needs, emergency contact, and comfort items.
Advance directive Bring a copy if you have completed one. Durable power of attorney, health care directive, or legal decision-maker paperwork when relevant.
Procedure warning: Do not eat, drink, stop medication, or change blood thinners based on a general article. Follow your surgeon, anesthesiology team, nurse, or written procedure instructions.

Medical records, MyChart access, imaging, and release requests

Use MyChart for convenient online access when available. Use Health Information Management for formal records and releases.

Record need Best route Helpful details to include
View labs or imaging results MyChart when available. Date of test, ordering provider, visit location, and result type.
Formal hospital record copy Stanyan Medical Records / Health Information Management at 415-750-5767. Patient name, date of birth, date range, visit type, receiving doctor, and signed authorization if required.
Send records to another doctor Ask Health Information Management or your care team how to release records for continuity of care. Doctor name, clinic name, fax/email, needed records, urgency, and upcoming appointment date.
Billing or itemized statement Billing customer service or MyChart billing. Account number, visit date, guarantor, insurance plan, and statement question.
Old St. Mary’s record Ask Stanyan Medical Records using the old hospital name and date range. Former name, approximate treatment date, department, physician, and any previous medical-record number.
Records request script: “I need records from UCSF Health Stanyan Hospital for dates ____ to ____. Please include ____ and send them to ____. I can provide a signed authorization if required.”

Billing, insurance, financial help, and price transparency

Billing can vary by date of service, insurance, facility charges, physician charges, emergency services, and whether your service occurred before or after the 2025 billing-system change.

Online bill pay
UCSF directs patients to MyChart for online bill payment when available.
Phone payment help
For payment by phone or payment arrangements, Stanyan billing guidance lists customer service at 888-488-7667.
Financial Services
The Stanyan phone directory lists Financial Services at 415-750-5817.
Insurance check
UCSF states that the main UCSF insurance list does not apply to Stanyan Hospital and Hyde Hospital, so use the Stanyan-specific insurance page and also call your insurer.
Price estimate
Use Stanyan’s hospital pricing transparency page, financial counselors, and your insurance provider to estimate out-of-pocket responsibility.
Financial assistance
Stanyan’s help-paying-your-bill page explains financial counseling and assistance resources for eligible patients.
Billing warning: A hospital may bill separately from physicians, radiology, anesthesia, pathology, ambulance, or outside providers. Confirm network status, authorization, deductible, co-insurance, and payment responsibility with your health plan before non-emergency care.

Pharmacy, prescriptions, discharge medications, and refills

UCSF Health Stanyan lists pharmacy resources for patients and the general public.

Pharmacy need Best action What to confirm
Discharge medication Ask your care team whether prescriptions should be filled at Stanyan, your local pharmacy, or a UCSF pharmacy. Medication name, dose, pickup location, insurance coverage, and side-effect instructions.
Clinic pharmacy Use the Clinic Pharmacy at 2235 Hayes Street, 5th Floor when directed. Hours, refill readiness, insurance, and pickup authorization.
Transfer prescriptions Talk to your care team or call the pharmacy before transferring medications. Current pharmacy, prescription number, prescriber, refill count, and medication safety questions.
Medication safety Ask about interactions, allergies, renal dosing, blood thinners, antibiotics, and high-alert medication instructions. When to start, when to stop, missed-dose instructions, and warning signs.
Medication safety: Do not stop, restart, split, substitute, or combine medications without clinician or pharmacist guidance.

Visitor information, guest Wi-Fi, spiritual care, and patient privacy

Visitor rules can vary by unit, patient condition, infection-control needs, and hospital policy.

Call the unit first

Ask about current visiting hours, visitor limits, masking, infection-control rules, patient condition, and whether the patient can receive visitors.

Guest internet

UCSF’s visitor page says free wireless internet is available. Ask staff or volunteers how to access Wi-Fi.

Spiritual care

Stanyan lists spiritual care support, and the phone directory lists Spiritual Care Services at 415-668-7174.

Tobacco-free campus

UCSF lists Stanyan Hospital as a tobacco-free campus. Ask staff where to go if you need cessation resources.

Privacy reminder: Do not post patient names, room numbers, wristbands, charts, imaging screens, test results, or other patients’ information online. Ask staff before taking photos or recording inside patient areas.

MyChart, messages, results, refills, and online payments

MyChart is useful before and after care, but urgent medical issues should not wait for a portal response.

View health information

Use MyChart to view available medical information, lab results, imaging results, visit summaries, and care instructions.

Message your care team

Use messages for non-urgent questions. Call the office or seek emergency care for urgent symptoms.

Medication refills

Use refill tools when available, but allow time for clinician review and pharmacy processing.

Payments

UCSF directs online bill payment through MyChart for eligible bills and dates of service.

Portal tip: Sign in before your appointment to check messages, forms, medication lists, insurance details, test results, and billing tasks.

What to bring to UCSF Health Stanyan Hospital

A little preparation can make registration, care-team review, billing, discharge, and follow-up easier.

For every visit

  • Photo ID
  • Insurance card
  • Medication list with doses
  • Allergy list
  • Primary doctor and specialist names
  • MyChart login if available

For procedures

  • Doctor orders or forms
  • Arrival time and fasting instructions
  • Driver or caregiver if required
  • Advance directive if completed
  • Questions about anesthesia or discharge

For ER visits

  • Symptom start time
  • Medication already taken
  • Recent surgery or diagnosis details
  • Medical-device information
  • Emergency contact

For hospitalization

  • Comfort items
  • Phone charger
  • Glasses, hearing aids, mobility aids
  • Insurance and billing documents
  • Discharge transportation plan

Map, parking, valet, Muni, and directions

Use 450 Stanyan Street for the hospital and emergency department. Use 1 Shrader Street for the main parking garage.

Hospital and Emergency Department

UCSF Health Stanyan Hospital
450 Stanyan Street
San Francisco, CA 94117
Main phone: 415-668-1000

Use this map for the hospital, main campus, and Emergency Department Stanyan.

Parking and transit notes

  • Main parking garage: 1 Shrader Street.
  • Additional lot: 2250 Hayes Street.
  • Valet service is offered at both parking locations.
  • Hospital patients and visitors should use the 1 Shrader Street garage.
  • Muni bus lines listed for the area include 5 Fulton, 21 Hayes, and 33 Ashbury/18th Street.
  • Street parking is limited and time restrictions are enforced.

Wrong UCSF location? Check before you drive

Stanyan Hospital is one UCSF Health location. Many appointment reminders use different UCSF campus names.

Location you may mean Address clue Best use
UCSF Health Stanyan Hospital 450 Stanyan Street, San Francisco, CA 94117 Full-service hospital, ER, surgery, imaging, lab, rehab, and specialty-care campus near Golden Gate Park.
UCSF Health Hyde Hospital 900 Hyde Street, San Francisco, CA 94109 Former Saint Francis campus; separate hospital from Stanyan.
UCSF Medical Center at Parnassus Parnassus Avenue area Major UCSF academic medical center campus, not the Stanyan hospital address.
UCSF Mission Bay Mission Bay area Different UCSF campus; check appointment details before parking.
UCSF Mount Zion Mount Zion area Different UCSF location for selected clinics and services.
Naming note: Older paperwork, insurance records, and map listings may still mention St. Mary’s. UCSF Health now identifies this location as UCSF Health Stanyan Hospital.

Official source checklist used for this guide

Use these official UCSF pages for final verification because phone numbers, service locations, insurance guidance, parking rules, billing systems, and visitor policies can change.

Official source What it verifies When to use it
Stanyan Hospital Hospital address, main phone, emergency care, parking, and available core services. Use first for hospital identity, address, and main campus details.
Stanyan Campus Campus description, parking garage, patient drop-off, specialty-care buildings, and campus navigation context. Use before driving, parking, or checking which Stanyan building you need.
Services at Stanyan Emergency care, cancer care, cardiac care, imaging/radiology, inpatient rehabilitation, lab, orthopedics, therapy, stroke care, surgical services, women’s health, and other services. Use to match your care need to a service.
For Patients MyChart, admitting, billing, insurance, language access, medical records, palliative care, pharmacy, phone directory, hospitalization preparation, and spiritual care resources. Use for patient-preparation and support resources.
Phone Directory Department phone numbers for Emergency Room, Admitting, Medical Records, Financial Services, Radiology, Laboratory, Cancer Center, Cardiology, Rehab, Parking, and Patient Relations. Use when you need a department-specific number.
Admitting and Registration Pre-registration, 48-hour timing, Admitting phone, needed insurance and order information, and procedure-registration basics. Use before inpatient or outpatient procedures.
Medical Records Health Information Management role, patient access rights, medical-record request support, and Stanyan record-copy routing. Use for formal record requests.
Pay Your Bill Online bill pay, payment methods, business-office details, mailing/payment phone guidance, and the October 4, 2025 billing-system note. Use for payment, payment arrangements, and bill questions.
Pharmacy Pharmacy services, inpatient pharmacy hours, clinic pharmacy location, and pharmacy phone number. Use for discharge medications, refills, and pharmacy-routing questions.
For Visitors Visitor guidance, guest Wi-Fi, tobacco-free campus, lab visitor hours, social worker/case manager note, and visitor privacy expectations. Use before visiting a hospitalized patient.
Independent guide notice: This website is not UCSF Health, UCSF Health Stanyan Hospital, a medical provider, emergency dispatcher, insurer, billing department, pharmacy, or patient portal. Always confirm diagnosis, emergency instructions, appointment details, records, prices, insurance, visitor rules, and campus directions directly with UCSF Health or emergency services.

UCSF Health Stanyan Hospital FAQs

These questions focus on address, phone, ER, parking, services, department numbers, admitting, records, billing, MyChart, visitors, and location confusion.

1. Where is UCSF Health Stanyan Hospital located?
UCSF Health Stanyan Hospital is located at 450 Stanyan Street, San Francisco, CA 94117, across from Golden Gate Park and north of the Panhandle.
2. What is the main phone number for UCSF Health Stanyan Hospital?
The main phone number listed for UCSF Health Stanyan Hospital is 415-668-1000. For services not listed in the Stanyan directory, UCSF also lists 888-689-8273.
3. Is UCSF Health Stanyan Hospital’s emergency department open 24 hours?
Yes. UCSF lists Emergency Department Stanyan as open 24 hours a day, every day of the year. For life-threatening symptoms, call 911 or go to the nearest emergency room.
4. What is the Stanyan Emergency Room phone number?
The Stanyan phone directory lists Emergency Room at 415-750-5700. Call 911 instead for a life-threatening emergency.
5. Where should patients and visitors park at Stanyan Hospital?
UCSF lists a parking garage at 1 Shrader Street directly across from the hospital’s main entrance. Hospital patients and visitors should use this garage. A parking lot is also listed at 2250 Hayes Street, and valet service is offered at both locations.
6. What services are available at UCSF Health Stanyan Hospital?
Services listed for Stanyan include emergency care, cancer care, cardiac care, imaging and radiology, laboratory services, inpatient rehabilitation, orthopedics, outpatient rehab and therapy, stroke care, surgical services, women’s health, pharmacy, and related patient services.
7. How do I contact Medical Records at UCSF Health Stanyan Hospital?
The Stanyan phone directory lists Medical Records at 415-750-5767. Use Health Information Management for formal medical-record requests and MyChart for online access when available.
8. How do I pre-register for a procedure at Stanyan Hospital?
Use the Admitting and Registration instructions. UCSF says completed pre-registration should be received at least 48 hours before the scheduled procedure when possible. If the procedure is less than 48 hours away, call Admitting at 415-750-5705.
9. How do I pay a UCSF Health Stanyan Hospital bill?
UCSF directs eligible online bill payment through MyChart. The Stanyan pay-your-bill page also lists customer service at 888-488-7667 for telephone payment or payment-arrangement help.
10. Is UCSF Health Stanyan Hospital the same as St. Mary’s?
UCSF Health Stanyan Hospital is the current UCSF Health name for the former St. Mary’s hospital campus on Stanyan Street. Older records, insurance references, or map listings may still mention St. Mary’s, so confirm the address and UCSF location before visiting.