Shiloh Veterinary Hospital: Vet Care & Contact

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Veterinary Guide · Billings MT · Vet Care & Contact

Shiloh Veterinary Hospital contact guide for appointments, urgent care, pet records, services, hours, and directions

Shiloh Veterinary Hospital is located at 345 S Shiloh Road, Billings, MT 59106. The clinic’s main phone number is 406-656-1910, and the official site lists weekday, Saturday morning, and Sunday-closed hours.

This guide is built for pet owners who need quick contact information, appointment steps, urgent-care guidance, species served, service details, payment information, pharmacy/refill help, records requests, parking tips, and a map before visiting the hospital.

Call 406-656-1910 Book Appointment Contact Page Map & Directions
Pet emergency? If your pet has trouble breathing, repeated seizures, severe bleeding, collapse, suspected poisoning, inability to urinate, heatstroke, major trauma, or a rapidly worsening condition, call Shiloh Veterinary Hospital during open hours. For after-hours emergency care, the official contact page refers clients to Moore Lane Veterinary Hospital at 406-252-4159 for 24/7 care.
Clinic address 345 S Shiloh Road

Billings, MT 59106.

Main phone 406-656-1910

Use for appointments, urgent questions, records, and general client help.

Text number 406-384-5408

Use for non-emergency text communication when the clinic is available.

Fax 406-655-0868

Use for record transfers, referral documents, and outside-clinic communication when requested.

Hours Mon-Fri 7-6

Saturday 8:00 a.m.-12:00 p.m.; Sunday closed. Wednesday 11:00 a.m.-12:00 p.m. is listed as staff training time.

Pets served More than dogs & cats

The official site lists dogs, cats, rabbits, guinea pigs, ferrets, birds, reptiles, pet pigs, and small mammals.

Shiloh Veterinary Hospital overview

Use this section to confirm that you are looking at the Billings, Montana hospital and not another clinic with a similar name.

Shiloh Veterinary Hospital in Billings is a companion-animal veterinary hospital on South Shiloh Road between Central Avenue and Broadwater Avenue. The official site describes the clinic’s care approach around protecting the human-animal bond, preventive health care, client education, and progressive veterinary medicine.

The hospital is especially useful for pet owners who need one local clinic for routine wellness, vaccines, dentistry, diagnostics, specialty-style medical categories, boarding/daycare, domestic travel certificates, and end-of-life support. Because the hospital also lists urgent-care appointments, calling ahead is important when a pet is sick, painful, injured, or worsening quickly.

Quick answer: For the Billings location, use 406-656-1910 for appointments and urgent questions, 406-384-5408 for text contact, and visit 345 S Shiloh Road, Billings, MT 59106.

Contact information, phone numbers, hours, and best use

Use the main phone for time-sensitive pet health questions. Use text or online forms only when the request is not urgent.

Contact item Official detail Best use
Main phone 406-656-1910 Appointments, urgent questions during open hours, illness triage, surgery scheduling, records, pharmacy questions, and general client support.
Text 406-384-5408 Non-emergency communication, follow-up questions, appointment coordination, and simple updates when the clinic can respond.
Fax 406-655-0868 Record transfers, referral notes, lab documents, vaccine proof, and documents requested by another veterinary office.
Address 345 S Shiloh Road, Billings, MT 59106 In-person appointments, drop-off instructions, boarding/daycare arrival, and pickup for approved medication or food orders.
Regular hours Monday-Friday 7:00 a.m.-6:00 p.m.; Saturday 8:00 a.m.-12:00 p.m.; Sunday closed Routine appointments, sick visits, wellness care, diagnostics, surgery scheduling, refills, and record requests.
Wednesday training closure Closed every Wednesday from 11:00 a.m.-12:00 p.m. for staff training and development Avoid arriving or calling for non-emergency service during this hour; call before or after the listed training window.
Hours can change: Holiday schedules, staff training, weather, doctor availability, surgery blocks, and emergency cases can affect appointment flow. Call before driving in for urgent care, boarding, prescription pickup, or a same-day sick visit.

Emergency, urgent care, and after-hours help

Shiloh Veterinary Hospital lists urgent-care appointments, but it is not shown as a 24-hour emergency hospital.

During open hours

Call 406-656-1910 before arriving. Explain your pet’s species, age, symptoms, medications, and whether your pet can breathe, walk, urinate, or remain conscious.

After hours

The official contact page refers after-hours emergency help to Moore Lane Veterinary Hospital at 406-252-4159 for 24/7 emergency care.

Urgent-care appointments

The hospital’s service list says urgent-care appointments are offered. Call first because same-day availability depends on schedule, staffing, and case severity.

Do not wait for messages

Online forms, text messages, and app requests are not the safest route for collapse, seizure, poisoning, blocked urination, severe pain, heatstroke, or breathing distress.

Go now or call ER immediately: Severe bleeding, trouble breathing, blue or pale gums, major trauma, suspected toxin exposure, repeated vomiting, inability to urinate, labor trouble, seizure clusters, sudden paralysis, swollen abdomen, collapse, or extreme weakness should be treated as urgent.

How to book an appointment at Shiloh Veterinary Hospital

Appointment requests are easiest when you already know the pet’s species, symptoms, vaccine history, and preferred schedule window.

Choose phone or online booking. Call 406-656-1910 for faster help, or use the official Book Appointment page for a routine request.
Tell them whether this is routine, sick, urgent, surgery, dental, boarding, or travel-related. The front desk needs to route the request correctly because wellness visits, diagnostic workups, surgeries, dentistry, and urgent-care appointments need different time blocks.
Share species and handling needs. Shiloh lists care for dogs, cats, rabbits, guinea pigs, ferrets, birds, reptiles, pet pigs, and small mammals. Tell staff if your pet is fearful, aggressive, exotic, senior, pregnant, or medically fragile.
Send previous records before a first visit. Ask your prior vet to fax or send vaccine records, lab results, imaging, medication history, surgical notes, and specialist reports before the appointment.
Ask what to bring. For wellness visits, bring vaccine history and medications. For diarrhea, ask whether to bring a stool sample. For urinary issues, ask about fresh urine collection. For travel certificates, ask about destination requirements before the appointment.
Confirm arrival instructions. Ask whether to wait in the lobby, call from the parking lot, use a carrier, keep pets separated, or follow special instructions for coughing, vomiting, diarrhea, or contagious concerns.
Best booking script: “I need an appointment for a [species/breed/age]. Symptoms started on [date]. My pet is eating/drinking [yes/no], breathing normally [yes/no], and current medications are [list]. Is this routine, urgent, or ER-level?”

New client visit: what to expect

The official new-client page says new clients can expect the team’s full attention and describes a visit flow with history-taking, veterinarian exam, education, billing, and follow-up scheduling.

Before the visit
Complete any new-client form, transfer previous records, list medications and supplements, confirm vaccine status, and ask whether fasting or a sample is needed.
At arrival
Bring dogs on a secure leash and cats or small pets in a secure carrier. If your pet may be contagious, call from outside before entering.
During intake
A veterinary technician may collect history, weight, temperature, symptoms, diet, medications, and preventive-care information before the veterinarian exam.
Doctor exam
The veterinarian examines your pet, discusses concerns, recommends diagnostics or treatment, and answers medical questions.
Checkout
Client care specialists handle billing, printed or digital instructions, follow-up scheduling, prescriptions, and record needs.

Veterinary services provided

Shiloh Veterinary Hospital lists broad care categories covering preventive care, diagnostics, surgery-related care, dentistry, therapy, boarding, travel certificates, and end-of-life services.

Service area What it can include Best time to ask
Wellness and preventive care Annual exams, preventive screening, vaccination planning, parasite control, microchipping, diet and nutrition counseling. When your pet is due for vaccines, has a lifestyle change, is aging, travels, boards, or needs updated preventive medication.
Urgent care Same-day or urgent appointments for sick or injured pets when the clinic has availability and the case is appropriate for outpatient care. Call immediately before arriving if your pet is painful, vomiting, limping, coughing, weak, injured, not eating, or worsening.
Dental care Dental exams, cleanings, oral health evaluation, dental X-ray discussion when appropriate, and extraction planning when needed. When your pet has bad breath, tartar, loose teeth, drooling, mouth pain, pawing at the face, or trouble chewing.
Diagnostics Laboratory services, radiography, ultrasound, EKG, blood pressure monitoring, and disease investigation. When symptoms are unclear, recurring, internal, heart-related, urinary, digestive, endocrine, or not improving.
Surgery and procedures Spay and neuter services, orthopedic surgery, soft-tissue procedure discussion, anesthesia monitoring, and post-op care planning. When your pet needs a procedure estimate, pre-anesthetic bloodwork, fasting instructions, pain plan, or recovery timeline.
Special health services Behavioral medicine, cardiology, dermatology, endocrinology, gastroenterology, neurology, oncology, ophthalmology, and urology-related care categories. When your pet has chronic symptoms, skin problems, heart signs, seizures, cancer concerns, urinary issues, hormone disease, or complex illness.
Therapy services Laser therapy and therapeutic ultrasound to support pain, inflammation, healing, and recovery when recommended by the veterinarian. After surgery, injury, arthritis diagnosis, chronic pain, or soft-tissue healing problems.
Hospitality services Boarding and daycare services for pets that meet the clinic’s requirements. Before travel, workday care, vaccine updates, medication instructions, and feeding instructions.

Pets Shiloh Veterinary Hospital says it serves

One helpful difference in this clinic’s official information is the range of species listed beyond only dogs and cats.

Dogs and cats

Wellness care, vaccines, dental care, surgery planning, diagnostics, senior care, nutrition, parasite prevention, and sick visits.

Rabbits and guinea pigs

Ask about diet, dental concerns, GI stasis signs, nail trims, handling instructions, and emergency symptoms before scheduling.

Ferrets and small mammals

The official site lists ferrets, chinchillas, hamsters, gerbils, mice, rats, sugar gliders, and other small mammal pets.

Birds and raptors

Call ahead with species, age, diet, breathing signs, injury status, and transport setup because avian cases can worsen quickly.

Reptiles

Bring enclosure details, heat source, UVB setup, diet, shedding history, stool changes, and photos of the habitat if requested.

Pet pigs

Ask about handling, transport, hoof/tusk questions, diet, vaccination or parasite prevention, and whether a specific doctor appointment is needed.

Species scheduling note: Exotic, avian, reptile, and pet pig appointments may depend on doctor availability. Call before booking online if your pet is not a dog or cat.

Diagnostics, lab work, imaging, and chronic-condition visits

Diagnostic care helps the veterinarian move from symptoms to a clearer treatment plan.

Laboratory testing
Useful for vomiting, diarrhea, appetite loss, weight changes, senior screening, pre-surgery bloodwork, urinary signs, hormone disease, and medication monitoring.
Radiography
X-rays may help evaluate injury, arthritis, foreign objects, chest concerns, abdominal concerns, pregnancy questions, and some orthopedic problems.
Ultrasound
Ultrasound can help evaluate internal organs, pregnancy, cysts, tumors, abdominal disease, and some heart-related concerns when recommended.
EKG
Electrocardiography can help measure electrical activity of the heart when rhythm concerns or heart conditions are suspected.
Special health categories
The service list includes cardiology, dermatology, endocrinology, gastroenterology, neurology, oncology, ophthalmology, and urology-related care categories.
Bring helpful notes: Write down when symptoms started, how often they happen, appetite, water intake, urination, stool, coughing, vomiting, weight changes, medications, diet, toxin exposure, and any home videos of unusual behavior.

Surgery, spay/neuter, orthopedic care, and dental visits

Use surgery and dental visits to ask about risk, anesthesia, pain control, home care, and follow-up before the procedure date.

Care type Questions to ask before scheduling Why it matters
Spay or neuter What age is right for this pet, what bloodwork is recommended, when should food stop, and what restrictions apply after surgery? Age, breed, size, health, and species can change the safest plan.
Orthopedic surgery What imaging is needed, what procedure is recommended, what recovery time is expected, and will referral be needed? Joint, ligament, fracture, and congenital problems often need careful planning.
Dental cleaning Will anesthesia be used, are extractions possible, what estimate range is expected, and what home care should start afterward? Dental disease can affect pain, eating, infection risk, and long-term health.
Mass or tumor procedure Should testing, cytology, biopsy, margins, lab submission, or oncology guidance be discussed? A visible lump may be simple, but some masses need lab confirmation.
Post-op care What medication, cone, activity restriction, incision checks, recheck date, and warning signs should I follow? Most surgical complications are easier to manage when caught early.
Call right away after a procedure: Bleeding, pale gums, repeated vomiting, swelling, missing sutures, bad odor, severe pain, not eating, lethargy, trouble breathing, or opening of the incision should not wait.

Boarding and daycare information

The service list includes boarding and daycare. Requirements may depend on vaccines, species, behavior, health, medications, and space availability.

Before booking

Ask about vaccine requirements, parasite prevention, drop-off times, pickup windows, feeding rules, medication handling, bedding, and whether an exam is needed.

For medication

Bring medication in original labeled containers and provide written instructions with dose, timing, route, and last dose given.

For nervous pets

Tell staff about anxiety, aggression, escape risk, noise sensitivity, handling limits, food guarding, or fear of other animals.

For sick pets

If your pet is coughing, vomiting, has diarrhea, skin lesions, parasites, or contagious symptoms, call before drop-off.

Boarding checklist: Vaccine proof, food, medication, written instructions, emergency contact, pickup authorization, leash/carrier, comfort item if allowed, and your pet’s current medical conditions.

Domestic health certificates and travel preparation

The official service list says the practice can issue domestic health certificates for healthy pets traveling within the USA.

Check destination rules first. Airlines, states, lodging providers, events, and boarding facilities can have different timing and vaccine rules.
Schedule early. Do not wait until the last day. Health certificate timing, vaccines, rabies proof, microchip information, and exam availability can affect travel.
Bring exact travel details. Bring destination, dates, airline, flight number if available, pet species, rabies certificate, microchip number, and prior records.
Ask whether the pet is healthy enough to travel. Senior pets, breathing-risk breeds, anxious pets, pregnant pets, exotic pets, or animals with chronic disease may need extra planning.
Travel note: This guide covers domestic travel. International travel can require USDA, destination-country, airline, microchip, vaccine, parasite, and timing rules that must be checked separately.

Hospice, euthanasia, and cremation support

The hospital’s service list includes hospice care, euthanasia, and cremation support for families facing difficult end-of-life decisions.

Hospice discussion
Ask about pain, appetite, mobility, hydration, breathing, hygiene, sleep, anxiety, medication, and quality-of-life tracking.
Euthanasia planning
Ask what appointment options are available, who can be present, what paperwork is needed, and how the process is explained.
Cremation choices
Ask about private vs communal cremation, memorial items, return timing, and cost before making a final decision.
Family preparation
Bring a blanket or comfort item if allowed, ask about payment before the visit, and decide who should attend.
Quality-of-life question: “Is my pet having more good days than bad days, and are pain, breathing, eating, drinking, movement, and rest still manageable?”

PetOne Veterinary App, online requests, food, and medication

The official homepage promotes the PetOne Veterinary App for simpler pet healthcare management.

PetOne app

Use the app route from the official site to manage routine pet-health communication, reminders, and convenient client access when available.

Appointment requests

Online appointment requests are useful for routine visits, but urgent symptoms should be handled by phone.

Food and medication

The official site includes an “Order Food and Medication” route. Use it for eligible refills, prescription diets, and approved items.

Refill timing

Allow time for doctor approval, lab monitoring, annual exam requirements, and medication inventory. Do not wait until your last dose.

Portal safety rule: Do not use an app, form, or text message for severe symptoms. Call the clinic or emergency hospital directly.

Medical records, vaccine proof, specialist referrals, and transfer requests

Pet records are often needed for boarding, grooming, travel, daycare, adoption, specialist visits, insurance claims, and moving to a new veterinarian.

Record need What to ask for Best route
Vaccine proof Rabies certificate, bordetella, distemper/parvo, feline vaccines, or species-specific vaccine record. Call, text if non-urgent, or use the app/portal route if available.
Full medical chart Complete record including exams, diagnoses, vaccines, medications, lab results, imaging notes, surgery notes, and invoices if needed. Call the front desk and ask how long preparation will take.
Referral records Records and images sent directly to a specialist, ER, surgeon, oncologist, cardiologist, or referral hospital. Provide specialist name, phone, fax, email, appointment date, and reason for referral.
Insurance claim support Itemized invoice, medical notes, diagnosis details, procedure descriptions, and doctor signature if your insurer requires it. Ask at checkout or after the visit before submitting the claim.
Travel records Rabies proof, vaccine record, microchip details, health certificate, medication list, and exam date. Schedule early and verify destination timing requirements.
Record request script: “Please send my pet’s records for [pet name/species] to [clinic/email/fax]. I need vaccine history, lab results, imaging, prescriptions, and visit notes from [date range].”

Payment options, estimates, CareCredit, ScratchPay, and pet insurance

The official new-client page says Shiloh accepts Discover, Master Card, Visa, cash, and personal check. It also says the clinic does not provide payment plans, but accepts CareCredit and ScratchPay.

Accepted payment types
Discover, Master Card, Visa, cash, and personal check are listed on the official new-client page.
Payment plans
The official page says the clinic does not provide payment plans.
Financing options
CareCredit and ScratchPay are listed as accepted third-party financing options for qualified applicants.
Pet insurance
Most pet insurance plans reimburse the owner after the invoice is paid. Ask for an itemized invoice and medical notes if your policy requires them.
Estimates
Ask for a written estimate before surgery, dentistry, hospitalization, imaging, extensive lab work, boarding, or chronic-disease workups.
Cost planning tip: Before approving diagnostics or procedures, ask what is required today, what can wait, what warning signs would change the plan, and what follow-up costs may be expected.

Location, map, arrival tips, and parking

The Billings clinic is on South Shiloh Road. Plan extra time for check-in if your pet is new, nervous, exotic, injured, or contagious.

Shiloh Veterinary Hospital
345 S Shiloh Road
Billings, MT 59106
Main: 406-656-1910

Use this map for general directions to 345 S Shiloh Road in Billings. Call ahead for urgent care, boarding drop-off, medication pickup, or accessibility needs.

Dogs

Use a secure leash. Keep distance from other pets in the lobby and parking area, especially if your dog is sick, fearful, reactive, or in pain.

Cats and small pets

Use a secure carrier with a working latch or zipper. Covering the carrier with a towel can reduce stress for some pets.

Exotic pets

Bring safe heat support, habitat notes, diet details, and recent photos of the enclosure when relevant.

Contagious symptoms

If your pet has coughing, vomiting, diarrhea, parasites, skin lesions, or possible parvo-like signs, call before entering.

Similar-name warning: make sure you have the right Shiloh Veterinary Hospital

There are multiple veterinary clinics with similar names in different states. This guide focuses on the official Billings, Montana Shiloh Veterinary Hospital.

What to check Billings clinic detail Why it matters
Address 345 S Shiloh Road, Billings, MT 59106 A similar clinic name in another city may have different doctors, services, records, hours, and phone numbers.
Main phone 406-656-1910 Call the correct clinic before transferring records, requesting refills, or driving in for urgent care.
Website shilohvethospital.com Use the official site for Billings appointment, contact, service, and PetOne app links.
Region Billings, Montana Emergency referral, boarding, travel, and state veterinary rules vary by location.

Shiloh Veterinary Hospital FAQs

These questions focus on the Billings, Montana clinic, including contact details, appointments, urgent care, services, pet species, app access, records, payments, and directions.

1. What is the address of Shiloh Veterinary Hospital?
Shiloh Veterinary Hospital is located at 345 S Shiloh Road, Billings, MT 59106.
2. What is the phone number for Shiloh Veterinary Hospital in Billings?
The main phone number is 406-656-1910. Use this number for appointments, urgent questions during open hours, records, prescription questions, and general client help.
3. What are Shiloh Veterinary Hospital’s regular hours?
The official site lists Monday through Friday from 7:00 a.m. to 6:00 p.m., Saturday from 8:00 a.m. to 12:00 p.m., and Sunday closed. It also says the clinic is closed every Wednesday from 11:00 a.m. to 12:00 p.m. for staff training and development.
4. Does Shiloh Veterinary Hospital offer urgent care?
Yes, the official service list says urgent-care appointments are offered. Call 406-656-1910 before arriving because urgent-care availability depends on schedule, staffing, symptoms, and whether the pet needs a 24/7 emergency hospital instead.
5. What should I do for an after-hours pet emergency?
The official Shiloh contact page refers after-hours emergency help to Moore Lane Veterinary Hospital at 406-252-4159 for 24/7 care. For severe symptoms, do not wait for an online form or text reply.
6. What animals does Shiloh Veterinary Hospital treat?
The official site lists dogs, cats, rabbits, guinea pigs, chinchillas, sugar gliders, hamsters, gerbils, mice, rats, ferrets, pet pigs, birds including raptors, reptiles, and small mammal pets. Call first for exotic, avian, reptile, or pet pig scheduling.
7. What services does Shiloh Veterinary Hospital provide?
Services listed by the hospital include wellness and preventive care, vaccinations, parasite control, dentistry, nutrition, microchipping, laboratory services, radiography, ultrasound, EKG, orthopedic surgery, laser therapy, boarding, daycare, domestic health certificates, hospice, euthanasia, and cremation support.
8. Does Shiloh Veterinary Hospital have a pet app or online tools?
Yes. The official homepage promotes the PetOne Veterinary App, and the site includes online appointment and food/medication ordering routes. Use phone contact instead of app or form requests for urgent symptoms.
9. What payment options does Shiloh Veterinary Hospital accept?
The official new-client page says the clinic accepts Discover, Master Card, Visa, cash, and personal check. It also says the clinic does not provide payment plans, but accepts CareCredit and ScratchPay for qualified applicants.
10. How do I request my pet’s records from Shiloh Veterinary Hospital?
Call the clinic at 406-656-1910 or use the appropriate client communication route. Provide your name, pet name, species, date range, records needed, and the receiving clinic’s email or fax number. Ask for vaccine proof, lab results, imaging notes, invoices, or a complete chart if needed.