NC State Veterinary Hospital: Vet Care & Contact

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Veterinary Hospital Guide · Raleigh NC · Emergency & Specialty Care

NC State Veterinary Hospital address, emergency phone, referrals, small animal care, equine and farm animal services, billing, pharmacy, records, and map

NC State Veterinary Hospital is located at 1052 William Moore Drive, Raleigh, NC 27607. The main hospital phone number is 919-513-6500, and small-animal emergency care is reached at 919-513-6911.

This guide helps pet owners, referring veterinarians, horse owners, farm animal owners, and families quickly find the right contact for emergency care, specialty appointments, referrals, medical records, billing, prescription refills, directions, and visit preparation.

Small Animal ER: 919-513-6911 Main Hospital: 919-513-6500 Appointments & Referrals Map & Directions
Emergency notice: If your pet is having trouble breathing, collapsing, seizing, bleeding, unable to urinate, vomiting repeatedly, has toxin exposure, or has trauma, call 919-513-6911 for NC State Small Animal Emergency. For large animal emergency assistance, NC State directs veterinarians and owners to call 919-513-6630. Do not wait for a routine referral if the animal is unstable.
Hospital address 1052 William Moore Drive

Raleigh, NC 27607, on NC State’s Centennial Biomedical Campus.

Main phone 919-513-6500

Use for general hospital routing, billing questions, and service connection.

Small animal emergency 919-513-6911

Open 24 hours a day, 7 days a week, 365 days a year. No referral needed.

Large animal emergency 919-513-6630

Use for equine and farm animal emergency assistance and service routing.

Referral rule Most services require referral

Nonemergency specialty care usually starts with the primary veterinarian.

Medical records 919-513-6521

Use for release-of-information requests for animals seen by the hospital.

About NC State Veterinary Hospital in Raleigh

Use this section to confirm the correct hospital, location, and care model before calling or traveling.

NC State Veterinary Hospital is the teaching hospital of the NC State College of Veterinary Medicine. It provides advanced veterinary care for companion animals, exotic pets, horses, and farm animals through specialty teams, emergency services, intensive care, diagnostics, surgery, and referral-based medicine.

The hospital’s main address is 1052 William Moore Drive, Raleigh, NC 27607. Hospital clients should follow campus signs for the Terry Center, Veterinary Health and Wellness Center, or Equine and Farm Animal Center, depending on the animal and appointment location.

Correct facility for this guide: NC State Veterinary Hospital, 1052 William Moore Drive, Raleigh, NC 27607. Main hospital phone: 919-513-6500.

NC State Veterinary Hospital phone directory

Use the emergency numbers for urgent cases. Use service-specific numbers for appointments, records, pharmacy, and specialty follow-up.

Department or need Phone / contact Best use
Main Veterinary Hospital 919-513-6500 General routing, billing guidance, hospital services, directions, and non-emergency help.
Small Animal Emergency 919-513-6911 Dogs, cats, and small companion animal emergencies. No referral needed.
Large Animal Emergency 919-513-6630 Equine and farm animal emergency assistance and referral routing.
Equine and Farm Animal Veterinary Center 919-513-6630 Horse, livestock, farm animal appointments, emergencies, and hospital coordination.
Medical Records 919-513-6521 Request records for animals seen as inpatient or outpatient patients at the hospital.
Radiation Oncology front desk 919-513-6690 Radiation Oncology scheduling and cancellation notice questions.
Small Animal Internal Medicine scheduling 919-513-6670 Internal Medicine appointments after referral has been submitted.
Exotic Animal Medicine 919-513-6999 Exotics appointment routing and direct-contact service questions when available.
Cardiology consult contact for veterinarians 919-513-6694 Veterinarian-to-service cardiology consultation and referral-related communication.
Neurology consult contact for veterinarians 919-513-6692 Veterinarian-to-service neurology consultation and referral-related communication.
Phone-routing note: NC State asks existing clients with medical questions, fee quote questions, appointment information, or health-related concerns to contact the relevant hospital service directly.

Emergency veterinary care at NC State Veterinary Hospital

Emergency care does not require a routine referral. Call first when possible so the hospital knows what is coming.

Small animal ER

NC State lists small-animal emergency care 24 hours a day, 7 days a week, 365 days a year. Call 919-513-6911 for dogs, cats, and small companion animal emergencies.

Emergency symptoms

NC State’s emergency page highlights breathing difficulty, weakness or collapse, urination or defecation trouble, vomiting or diarrhea, bleeding, seizures, toxin exposure, and trauma.

Large animal emergency

For equine and farm animal emergency assistance, NC State’s veterinarian page lists the Large Animal Emergency Service at 919-513-6630.

Exotic pet emergency availability

NC State states its Exotic Animal Medicine Service has limited emergency exotic animal availability 7 days a week from 8 a.m. to 5 p.m. Call before traveling.

Emergency preparation: Bring the animal safely contained, current medications, toxin packaging, vaccine history if available, your primary veterinarian’s name and phone, and a payment method. Do not induce vomiting or give medication unless a veterinarian tells you to.

Referrals: when you need your primary veterinarian first

Most NC State Veterinary Hospital specialty services use a referral-based model. Emergency care is different.

Start with your regular veterinarian for nonemergency care. NC State says animal owners should first see their veterinarians if they have a health concern.
Decide whether specialty referral is needed. You and your veterinarian decide whether an NC State Veterinary Hospital specialist is appropriate for the animal’s condition.
Your veterinarian submits the referral. The primary veterinarian is responsible for submitting a referral request with the correct hospital service.
Call the service after referral. Once the case is referred, NC State says clients can contact the service directly to make an appointment.
Send records before the appointment. The hospital may need prior exam notes, lab results, imaging, medication history, and treatment summaries in advance.
Use emergency care when the animal is unstable. Small-animal emergency care does not require a referral. Call 919-513-6911 for emergency instructions.
Direct-contact exception: NC State lists Behavioral Medicine, Dermatology, Genetics, and NC State Omega Transitional Care as services where referral is preferred or no referral is required.

Appointments, scheduling, cancellation, and visit timing

Specialty veterinary appointments can take longer than primary-care visits because NC State is a teaching hospital.

Appointment need What to do Why it matters
Routine specialty appointment Have your primary veterinarian submit the referral, then call the correct service to schedule. Most specialty services work on referral and need records before the visit.
Emergency appointment Call Small Animal Emergency at 919-513-6911 or Large Animal Emergency at 919-513-6630. Urgent animals should not wait for routine referral processing.
Radiation Oncology cancellation Give 24–48 hours’ notice to avoid a missed appointment fee. NC State lists this specific cancellation requirement for Radiation Oncology.
Behavioral Medicine appointment Follow service instructions and cancel or reschedule at least three business days ahead when required. Behavior appointments require detailed history, records, and preparation.
Same-day location confirmation Ask whether to go to Terry Center, Veterinary Health and Wellness Center, or Equine and Farm Animal Center. The hospital has multiple care centers on the Centennial Biomedical Campus.
Appointment script: “My veterinarian submitted a referral to NC State Veterinary Hospital. My animal’s name is ____. The service is ____. Can you confirm the appointment date, building, arrival time, records needed, estimate, deposit, fasting instructions, and parking location?”

Small animal and companion animal specialty services

NC State’s small animal hospital serves dogs, cats, rabbits, guinea pigs, hamsters, gerbils, and other small companion animals needing advanced care.

Service area What it may cover Before you call
Emergency and Critical Care Urgent illness, trauma, toxin exposure, collapse, seizures, breathing difficulty, ICU transfer, and intensive monitoring. Call 919-513-6911. Bring medications, records, and primary vet contact.
Cardiology Heart murmurs, heart failure, arrhythmia, echocardiography, congenital heart disease, and cardiac imaging. Ask your vet to send exam notes, chest imaging, ECG, lab results, and medication list.
Cancer Care / Oncology Medical oncology, radiation oncology, surgical oncology, staging, chemotherapy, tumor surgery, and cancer planning. Send biopsy, cytology, imaging, lab results, prior treatment, and tumor history.
Neurology Brain, spinal cord, nerve, muscle, seizure, paralysis, intervertebral disc, and neurologic disease issues. Send neurologic history, video of episodes if safe, imaging, medication list, and emergency status.
Internal Medicine Complex illness, kidney/urology issues, endocrine disease, immune disease, GI/liver disease, respiratory disease, and chronic conditions. After referral, Internal Medicine scheduling can be reached at 919-513-6670.
Surgery Orthopedic surgery, soft tissue surgery, oncologic surgery, minimally invasive procedures, and complex surgical consultation. Send radiographs, prior surgical notes, lab results, and medication information.
Ophthalmology Eye injury, cataract, glaucoma, corneal disease, retinal disease, vision issues, and eye surgery. Tell the service if the eye is painful, swollen, bleeding, suddenly blind, or injured.
Dermatology Allergy, itching, skin infections, ear disease, autoimmune skin disease, and chronic dermatologic issues. Dermatology is listed among services where referral is preferred or no referral is required.
Dentistry and Oral Surgery Advanced dental disease, oral surgery, jaw issues, oral masses, and complex extractions. Send dental radiographs, prior extractions, anesthesia concerns, and medical history.
Sports Medicine and Rehabilitation Mobility, pain, neurologic recovery, orthopedic rehab, conditioning, and functional recovery. Bring prior diagnosis, surgery notes, imaging, medications, and mobility videos if requested.
Small animal service note: NC State’s small-animal service directory includes Behavioral Medicine, Oncology, Cardiology, Dentistry and Oral Surgery, Dermatology, Extracorporeal Therapy, Genetics, Internal Medicine, Nephrology and Urology, Neurology, Nutrition, Ophthalmology, Orthopedic Surgery, Reproduction, Soft Tissue Surgery, and Sports Medicine and Rehabilitation.

Equine, farm animal, and large animal veterinary care

Large animal care uses a different phone route and a different campus care center than small-animal emergency.

Equine service

NC State’s Equine Veterinary Service is located in the Farm and Equine Veterinary Medical Center at NC State’s Veterinary Hospital.

Farm animal service

NC State’s Farm Animal Veterinary Service treats cows, goats, sheep, llamas, alpacas, poultry, and other farm-animal patients.

Large animal emergency phone

Call 919-513-6630 for Large Animal Emergency Service assistance and hospital routing.

Before hauling

Call first. Ask whether to haul the animal, what entrance to use, whether field service is appropriate, and what records or samples to bring.

Farm and herd note: For flock emergency or suspected foreign animal disease, NC State’s farm animal page points to the North Carolina Department of Agriculture and Consumer Services Veterinary Division Poultry Health Program at 919-707-3250.

Exotic pets, rabbits, birds, reptiles, and special species questions

Exotic animal care can have different availability than small-animal dog and cat emergency care.

Direct contact
Exotic Animal Medicine appears in NC State contact listings with phone 919-513-6999.
Emergency availability
NC State states exotic emergency availability is limited to 7 days a week from 8 a.m. to 5 p.m. Call before traveling.
Transport safely
Keep the animal warm, secure, quiet, and contained. Bring diet details, habitat setup, supplements, and recent photos if the enclosure cannot be transported.
Records to bring
Bring prior veterinary records, parasite treatments, diet, enclosure temperature/humidity information, medications, and recent lab or imaging reports.
Do not guess treatment
Do not give over-the-counter medication or force-feed a fragile exotic pet unless a veterinarian instructs you.

How to request medical records from NC State Veterinary Hospital

Medical records are important for follow-up care, specialist referrals, insurance claims, and transferring care back to your primary veterinarian.

Record need Best route What to prepare
Formal record release NC State request-records page or Medical Records phone 919-513-6521 Owner name, animal name, species, date of service, hospital service, and where records should be sent.
Records for a referral appointment Primary veterinarian submits referral and supporting records Exam notes, lab work, imaging, medication list, pathology, surgery notes, and treatment timeline.
Records after emergency visit Emergency service discharge documents and medical records request Emergency visit date, discharge summary, medications, recheck instructions, and primary veterinarian contact.
Records to another veterinarian Medical Records or service-specific care team Receiving veterinarian name, clinic, phone, fax, email, and urgency.
Invoice or estimate copy Billing page, online bill-pay route, or the hospital service that treated the animal Client name, animal name, invoice number if available, service date, and phone number.
Records request script: “My animal was seen at NC State Veterinary Hospital. Owner name is ____. Animal name is ____. Species is ____. Date of service is ____. Service was ____. Please send ____ records to ____.”

Billing, estimates, deposits, payments, and financial planning

Advanced veterinary care can become expensive quickly. NC State asks clients to discuss financial limits before services are rendered.

Outpatient payment
NC State says outpatient care visits, pharmacy services, and lab services operate on a payment-at-time-of-service basis.
Hospitalized deposit
For hospitalized cases, clients are asked to leave a minimum deposit equal to 100% of the low end of the estimate range before admission.
Estimate changes
If an animal transfers to another hospital service, NC State says clients should receive an additional estimate for the receiving service.
Online bill payment
NC State strongly prefers credit and debit card payments online. Checks may be mailed to NC State Veterinary Hospital, 1052 William Moore Drive, Raleigh, NC 27607.
CareCredit note
NC State accepts CareCredit but states CareCredit payments cannot be accepted by phone. Use the hospital’s listed online route.
Billing warning: Estimates can change if the animal’s condition changes, diagnostics reveal new problems, hospitalization is extended, emergency care is needed, or another service takes over care. Ask for updated estimates in writing when possible.

Pharmacy, prescription refills, food refills, and medication questions

Use NC State’s pharmacy tools for hospital-prescribed medications and food refills, but contact the care team for medical questions.

Refill requests

Use the official pharmacy page or prescription-refill route for food and medication refills for existing hospital patients.

Information to include

Prepare owner name, animal name, medication or food name, strength, dose, remaining amount, prescribing service, and preferred pickup or shipping option if available.

Medical questions

If the animal is worse, having side effects, refusing medication, or needs a dose change, contact the hospital service or primary veterinarian before requesting a refill.

Records must be current

Some service pages warn that prescriptions cannot be filled for patients whose records are not up to date. Ask the prescribing service if a recheck is needed.

Medication safety: Never change dose, stop medication, combine medications, or use human medication for an animal without veterinary instructions.

Prepare for your NC State Veterinary Hospital visit

A good visit starts before you reach the campus. Records, medications, payment planning, and transport details matter.

Confirm your building and entrance. Ask whether your appointment is at the Terry Center, Veterinary Health and Wellness Center, or Equine and Farm Animal Center.
Bring all current medications. Bring medication names, strengths, doses, timing, supplements, prescription food, and any recent changes.
Bring records and imaging. Ask your primary veterinarian to send records, lab results, radiographs, ultrasound, CT/MRI reports, cytology, biopsy results, and discharge notes.
Plan for a longer appointment. NC State is a teaching hospital, so students, interns, residents, technicians, and specialists may be involved under supervision.
Prepare payment and estimate questions. Ask about exam fee, diagnostics, estimate range, deposit, payment timing, CareCredit, and what happens if costs exceed the estimate.
Bring safe transport equipment. Dogs need a secure leash or carrier. Cats and small mammals need carriers. Horses and livestock need safe hauling arrangements.
Ask about fasting or medication holds. Do not fast, stop medication, or give sedatives unless the service specifically instructs you.

Clinical trials, research, blood donor program, and advanced care options

Because NC State is a veterinary teaching and research hospital, some animals may be eligible for clinical trials or advanced treatment options.

Clinical trials

NC State’s hospital resources include current clinical trials for animal patients. Ask the specialist whether your pet’s condition has an active study.

Blood donor program

NC State highlights a canine blood donor opportunity for healthy dogs, with screening and participation requirements set by the hospital.

Advanced diagnostics

Specialty services may use advanced imaging, lab diagnostics, intensive care, surgery, cardiology, neurology, oncology, and rehabilitation resources.

Ask about fit

Clinical trials are not the right choice for every animal. Ask about eligibility, risks, visit schedule, cost coverage, and alternatives.

NC State Veterinary Hospital map, address, parking, and arrival notes

Use the hospital address for GPS, then follow campus signs for the correct hospital entrance.

NC State Veterinary Hospital

1052 William Moore Drive
Raleigh, NC 27607
Main phone: 919-513-6500
Small Animal ER: 919-513-6911

Use this map for directions to NC State Veterinary Hospital. Once on campus, follow signs for the specific care center listed in your appointment instructions.

Arrival checklist

  • Call emergency services before arrival when possible.
  • Confirm Terry Center, Health and Wellness Center, or Equine and Farm Animal Center.
  • Bring medical records, medication list, diet details, and primary veterinarian contact.
  • Bring a payment method and ask about estimate and deposit requirements.
  • Use secure transport: leash, carrier, crate, trailer, or species-appropriate container.
  • Ask about fasting, medication holds, sedation, or special handling before the visit.

Official source checklist for NC State Veterinary Hospital

Use these official NC State resources for final verification because services, contacts, referral rules, billing policies, appointment instructions, and emergency availability can change.

Official source What it verifies When to use it
NC State Veterinary Hospital homepage Main address, main phone, emergency care link, 24/7 no-referral emergency message, service directory, pharmacy, billing, and records navigation. Use first for official hospital identity and current navigation.
Emergency Services and Critical Care Small-animal emergency phone, 24/7/365 availability, address, urgent symptoms, ICU information, veterinarian communication, and exotic emergency availability note. Use for urgent dog, cat, and small companion animal emergencies.
Referrals and Appointments Referral-first process, appointment process, and services where referral is preferred or not required. Use for nonemergency specialty appointment planning.
Prepare for Your Visit Teaching-hospital care model, appointment expectations, building choices, forms, directions, and visit preparation. Use before your first appointment or referral visit.
Hospital Services Service categories, specialty offerings, small animal, equine, farm animal, emergency, clinical trials, and referral links. Use to choose the correct specialty service.
Small Animals Companion animal specialty services for dogs, cats, rabbits, gerbils, guinea pigs, hamsters, and other small mammals. Use for small-animal specialty service planning.
Equine Veterinary Service Equine service location in the Farm and Equine Veterinary Medical Center. Use for horse referrals, appointments, and service details.
Farm Animals Farm animal service scope, including cattle, goats, sheep, llamas, alpacas, poultry, and emergency disease contact note. Use for livestock, herd, farm animal, and poultry-related routing.
Veterinarians Small Animal Emergency phone 919-513-6911 and Large Animal Emergency phone 919-513-6630 for veterinarians and referral support. Use for primary veterinarian referral and consultation routing.
Request Medical Records Medical Records hours, phone 919-513-6521, and release-of-information request route. Use for animal medical record copies and transfer requests.
Billing and Payments Payment-at-time-of-service, deposits, estimates, missed appointment note, payment methods, bill payment, and billing contact guidance. Use before approving diagnostics, hospitalization, surgery, or specialty treatment.
Pharmacy Prescription and food refill resources and pharmacy information. Use for existing patient refill requests and pharmacy routing.
Maps and Directions Centennial Biomedical Campus location, driving directions, hospital entrance guidance, and parking notes. Use before driving to Raleigh with an animal.
Independent guide notice: USHospitalGuides.com is not NC State Veterinary Hospital, NC State College of Veterinary Medicine, NC State University, an emergency veterinary service, a billing office, a medical-records office, or a veterinary provider. Use official NC State sources and your veterinarian for final decisions.

NC State Veterinary Hospital FAQs

These answers focus on address, phone, emergency care, referrals, appointments, small animal care, large animal care, records, billing, pharmacy, and visit preparation.

1. What is the address of NC State Veterinary Hospital?
NC State Veterinary Hospital is located at 1052 William Moore Drive, Raleigh, NC 27607, on NC State’s Centennial Biomedical Campus.
2. What is the main phone number for NC State Veterinary Hospital?
The main hospital phone number is 919-513-6500. Use it for general hospital routing, service questions, billing guidance, and non-emergency contact.
3. What number do I call for a small animal emergency?
Call NC State Small Animal Emergency at 919-513-6911. The hospital lists small-animal emergency care as available 24 hours a day, 7 days a week, 365 days a year, with no referral needed.
4. What number do I call for a horse or farm animal emergency?
Call the NC State Large Animal Emergency Service at 919-513-6630 for equine and farm animal emergency assistance and routing.
5. Do I need a referral for NC State Veterinary Hospital?
Most nonemergency NC State Veterinary Hospital services work on a referral-only basis. Your primary veterinarian usually submits the referral, and then you contact the service to schedule. Small-animal emergency care does not require a referral.
6. Which services allow direct owner contact without a required referral?
NC State lists Behavioral Medicine, Dermatology, Genetics, and NC State Omega Transitional Care as services where referral is preferred or no referral is required. Always check the current service page before calling.
7. How do I request medical records from NC State Veterinary Hospital?
Use the official Request Medical Records page or call Medical Records at 919-513-6521. Prepare the owner name, animal name, species, date of service, hospital service, and destination for the records.
8. How does billing work at NC State Veterinary Hospital?
NC State states that outpatient care, pharmacy, and lab services are payment-at-time-of-service. For hospitalized cases, clients are asked to leave a minimum deposit equal to 100% of the low end of the estimate range before admission.
9. Can I request prescription or food refills online?
Yes. NC State’s pharmacy page provides refill resources for existing hospital patients. Have the animal name, owner name, medication or food name, dose, prescribing service, and refill details ready.
10. Where should I park for an NC State Veterinary Hospital appointment?
NC State’s directions page says hospital clients should follow signs for the Terry Center, Health and Wellness Center, or Equine and Farm Animal Center and park in the lot in front of the appropriate hospital entrance.