Middletown Veterinary Hospital contact, hours, appointments, services, refills, emergency backup, and pet-owner visit help
Middletown Veterinary Hospital is located at 189 Wawayanda Ave, Middletown, NY 10940. The hospital phone number is 845-343-7012, and the official contact page lists the same number for text support.
This guide helps pet owners quickly find the right phone number, appointment route, office hours, service options, pharmacy and refill links, after-hours emergency backup, map directions, payment notes, and visit preparation steps before going to the hospital.
Middletown, NY 10940. The location page says the hospital is between the American Legion and Mt. Carmel Elementary School.
Use for appointments, sick pets, immediate concerns during business hours, and staff routing.
Use only when the hospital or your veterinarian asks you to send documents by fax.
Use for non-urgent communication. Do not use email for emergencies or rapidly changing symptoms.
Official pages describe cat and dog veterinary care, routine medical care, surgery, diagnostics, and emergency treatment.
Outside business hours, call Orange County Animal Emergency Service or another emergency veterinary hospital.
About Middletown Veterinary Hospital
A practical guide for pet owners in Middletown, Port Jervis, Monroe, Goshen, Wurtsboro, New Hampton, Westtown, Pine Bush, and nearby New York, New Jersey, and Pennsylvania communities.
Middletown Veterinary Hospital provides veterinary care for cats and dogs in Middletown and surrounding areas. The hospital describes itself as a full-service medical and surgical animal hospital with exam rooms, an operating room, pharmacy, separate wards, laboratory, radiology, ultrasound, and telemedicine support.
Use the hospital for wellness exams, preventive care, sick-pet visits, diagnostics, dental care, surgery, acupuncture, behavior counseling, pharmacy and pet products, refill requests, and support when your pet is not acting normally. For life-threatening symptoms or problems outside business hours, call an emergency veterinary hospital.
Official Middletown Veterinary Hospital links and what to do after each opens
Use official pages first because hours, holiday closings, appointment availability, contact numbers, services, and policies can change.
Official contact page
- Use the phone or text number for questions and immediate support during business hours.
- Use the contact form only for non-urgent messages.
- For after-hours support, use the listed Orange County Animal Emergency Service contact.
Hours and location
- Confirm current weekday, Saturday, Sunday, and holiday hours.
- Check storm closing, power outage, phone outage, and special holiday updates before visiting.
- Use the map below for the Wawayanda Avenue location.
Book an appointment
- Use online booking for routine wellness visits, vaccines, rechecks, and routine lab work.
- Call instead if your pet is sick or injured.
- Confirm your appointment by the required deadline to avoid cancellation.
All services
- Review cat and dog care, diagnostics, dentistry, surgery, acupuncture, behavior counseling, pet-loss support, and pharmacy options.
- Open the specific service page for preparation details.
- Call the hospital if your pet’s symptoms need faster triage than online scheduling.
Refill request
- Use for eligible medication or pet-product refill requests.
- Submit pet name, medication/product, dose, and contact information carefully.
- Call if your pet is out of medication, symptoms changed, or the refill is urgent.
Payment options and policies
- Review accepted payment methods and CareCredit information.
- Ask about estimates before diagnostics, surgery, or dental procedures.
- Confirm appointments by the listed deadline so your appointment is not canceled.
Middletown Veterinary Hospital hours, phone, text, email, and fax
Use the location page and a direct call for the most current schedule, especially around holidays, severe weather, or phone outages.
| Contact item | Official detail | Best use |
|---|---|---|
| Address | 189 Wawayanda Ave, Middletown, NY 10940 | Use for appointments, sick visits, routine care, and map directions. |
| Phone | 845-343-7012 | Use for sick or injured pets, appointment questions, same-day concerns, and staff routing. |
| Text | 845-343-7012 | Use only for non-emergency communication when text is appropriate. |
| middletownvh@yourvetdoc.com | Use for non-urgent messages, records questions, and general follow-up. | |
| Fax | 845-344-1072 | Use for records only when the hospital, referring clinic, or staff asks for faxed documents. |
| Monday | 8:00 a.m. – 6:00 p.m. | Call first for sick pets and appointment availability. |
| Tuesday | 8:00 a.m. – 6:00 p.m. | Call first for same-day concerns. |
| Wednesday | 8:00 a.m. – 7:00 p.m. | Confirm current closing time before arriving late. |
| Thursday | 8:00 a.m. – 6:00 p.m. | Use for routine and sick-pet appointment routing. |
| Friday | 8:00 a.m. – 6:00 p.m. | Call early if your pet may need weekend coverage or referral. |
| Saturday | 8:00 a.m. – 2:00 p.m. | Limited weekend hours; call before visiting. |
| Sunday | Closed | Use after-hours emergency veterinary care when urgent. |
Emergency and after-hours veterinary guidance
Middletown Veterinary Hospital provides routine medical care and emergency treatment for cats and dogs, but after-hours support routes to an emergency veterinary neighbor.
During business hours
If your pet needs immediate attention while the hospital is open, call 845-343-7012. Staff can tell you whether to come in, schedule, monitor, or go directly to emergency care.
Outside business hours
The official contact page lists Orange County Animal Emergency Service, 517 Route 211 East, Middletown, NY 10941, phone 845-692-0260 or 888-Animal-ER.
Go urgently
Breathing trouble, collapse, seizures, major bleeding, toxin exposure, hit-by-car injuries, bloat signs, pale gums, repeated vomiting, or inability to urinate should be treated as urgent.
Do not use email for urgent symptoms
Email and web forms are not emergency tools. Call the hospital or an emergency veterinary clinic when symptoms are serious or changing quickly.
Appointments, online booking, confirmation, and sick-pet scheduling
Use online booking for routine wellness needs. Use the phone for illness, injury, urgent symptoms, or anything that may need triage.
Veterinary services at Middletown Veterinary Hospital
The official service menu focuses on cat and dog care, diagnostics, dentistry, surgery, acupuncture, behavior support, grief support, and pharmacy products.
| Service area | What it may include | Best next step |
|---|---|---|
| Cat & Dog Care | Wellness exams, preventive care for dogs and cats, puppy and kitten care, senior care, nutrition, microchipping, and end-of-life support. | Book routine visits online or call if your pet is sick or injured. |
| Diagnostics | On-site laboratory, radiology, ultrasound, diagnostic imaging, echocardiography, ECG, and genetic testing references. | Call when your pet has symptoms that may need same-day testing. |
| Pet Dental Care | Preventive dental care, digital dental radiology, dental surgery, oral-health evaluation, and dental-disease prevention. | Ask whether your pet needs a dental exam, bloodwork, anesthesia estimate, or dental procedure scheduling. |
| Surgical Procedures | Spay/neuter procedures, soft-tissue surgery, orthopedic surgery references, cryosurgery, pre-surgical exams, monitoring, and post-op care. | Confirm pre-surgery instructions, estimate, fasting, medications, drop-off time, and pickup process. |
| Acupuncture | Supportive veterinary acupuncture service listed in the official service menu. | Ask whether acupuncture is appropriate for pain, mobility, neurologic support, or chronic-care planning. |
| Pet Behavior Counseling | Behavior history review, physical evaluation, diagnosis support, treatment plans, aggression, anxiety, thunderstorm phobia, unruliness, and self-mutilation concerns. | Bring a detailed behavior timeline, videos if safe, household history, and medication/supplement list. |
| Pet-Loss Grief Support | Support resources for difficult end-of-life decisions and pet-loss grief. | Call for compassionate guidance if your pet’s quality of life is declining. |
| Pharmacy & Pet Products | Pet prescriptions, refills, and online food/medication ordering links. | Use refill requests for eligible ongoing medications and call for urgent medication concerns. |
Diagnostics, lab work, imaging, ultrasound, and sick-pet testing
Diagnostics help veterinarians move from “my pet seems off” to a clearer treatment plan.
On-site lab support
The practice page describes laboratory services as available in-hospital, which can help with illness checks, pre-surgical screening, and monitoring.
Radiology and ultrasound
Official pages describe radiology and ultrasound support, useful for internal-organ review, injury concerns, bladder issues, pregnancy questions, and abdominal symptoms.
Cardiac screening tools
The diagnostics page references echocardiography and electrocardiography as tools that may help evaluate heart-related concerns.
Call for sick pets
When symptoms are active, call instead of booking a routine slot online. Staff can advise the first available appointment or emergency route.
Pet dental care and dental-surgery preparation
Dental disease can affect comfort, appetite, breath, teeth, gums, and overall health. Many pets hide oral pain until disease is advanced.
| Dental need | What to ask | Why it matters |
|---|---|---|
| Bad breath or tartar | “Does my pet need a dental exam or cleaning estimate?” | Bad breath can be an early sign of dental disease, not just a smell problem. |
| Loose, broken, or painful tooth | “Is this urgent, and should I prevent chewing until the appointment?” | Tooth fractures and oral pain may require dental surgery or pain management. |
| Dental radiology | “Will dental x-rays be recommended during the dental procedure?” | Digital dental radiology can reveal problems below the gumline. |
| Anesthesia questions | “What bloodwork, monitoring, and fasting instructions are required?” | Dental procedures usually require anesthesia and careful monitoring. |
| Aftercare | “What food, medication, activity, and recheck instructions should I follow?” | Post-dental care helps prevent pain, infection, and missed complications. |
Surgical procedures, monitoring, and post-op questions
The official surgery page describes veterinary surgical care for cats and dogs, pre-surgical physical exams, surgical monitoring, and a range of procedures.
Pet behavior counseling and what to bring
Behavior problems may have medical, environmental, training, anxiety, pain, neurologic, or household causes. A veterinary exam can help rule out health issues.
| Behavior concern | Useful details to bring | Safety note |
|---|---|---|
| Aggression | Triggers, bite history, warning signs, people or animals involved, videos if safe, and prior training steps. | Use secure leashes, carriers, barriers, and muzzle guidance when appropriate. |
| Separation anxiety | How long the pet is alone, destruction, vocalization, elimination, camera footage, and daily routine. | Do not punish fear-based behavior; ask for a treatment plan. |
| Thunderstorm or noise phobia | Noise triggers, seasonality, hiding, trembling, escape attempts, and previous medication response. | Prevent escape during storms or fireworks. |
| Self-mutilation or obsessive licking | Skin photos, allergy history, flea prevention, diet, pain signs, and medication list. | This may be medical as well as behavioral; call for an exam. |
| Unruliness or training problems | Age, exercise routine, household rules, training methods, diet, sleep, and enrichment. | Ask for realistic management steps and referral options if needed. |
Pharmacy, pet products, refills, food, and medication safety
Use the hospital pharmacy and refill tools for eligible ongoing prescriptions. Call for urgent medication problems.
Payment options, estimates, CareCredit, and appointment policy
Ask for estimates before diagnostics, surgery, dental procedures, long-term treatment plans, or urgent-care workups.
Payment timing
The official payment page says payment is due when services are rendered and asks clients with special payment considerations to discuss them with reception before seeing the doctor.
Accepted payment types
The policy page lists cash, Visa, Mastercard, Discover, American Express, and CareCredit among accepted options.
CareCredit
The policy page links to CareCredit and lists a 24/7 CareCredit phone number. Confirm current terms directly with CareCredit before applying.
Appointment confirmation
Appointments must be confirmed by phone, email, or text by 12:00 p.m. on the business day before the visit, according to the official policy page.
Pet records, mobile app, vaccine history, and sharing information
Keeping your pet’s medical records organized helps with urgent care, boarding, grooming, travel, adoption paperwork, and transfers to another hospital.
| Record need | What to do | Why it matters |
|---|---|---|
| Vaccine history | Use the hospital app or request records from the clinic when needed. | Boarding, grooming, daycare, travel, and emergency visits may require proof of vaccination. |
| Medical history for another clinic | Ask how to send exam notes, lab work, imaging reports, and medication lists. | Avoids repeated tests and helps a new veterinarian understand prior care. |
| Prescription history | Keep bottles, dose instructions, refill dates, and pharmacy information. | Medication accuracy matters for surgery, urgent care, allergies, and chronic disease. |
| Travel or boarding paperwork | Ask early because certificates, vaccines, parasite prevention, and exam timing can matter. | Late requests may not meet airline, state, international, boarding, or grooming deadlines. |
| Emergency backup records | Keep a digital copy of major diagnoses, labs, imaging, vaccine history, and medications. | After-hours emergency providers may not have immediate access to your regular clinic’s records. |
Location, map, directions, and arrival tips
Use Wawayanda Avenue for the Middletown, NY hospital. Call before visiting if your pet is sick or if weather/holiday closings may affect the schedule.
Middletown Veterinary Hospital
189 Wawayanda Ave
Middletown, NY 10940
Phone/Text: 845-343-7012
Fax: 845-344-1072
Arrival safety
- Dogs: Use a secure leash and keep distance from other pets in the parking area.
- Cats: Use a carrier. Do not carry a frightened cat loose from the car.
- Injured pets: Move slowly and avoid being bitten by a painful animal.
- Samples: Ask before bringing urine or stool samples so they are collected correctly.
- Records: Bring vaccine records, medication bottles, and prior vet notes when relevant.
Pet-owner visit checklist
Use this checklist before a wellness visit, sick-pet appointment, dental consult, surgery drop-off, behavior consult, or medication review.
| Bring or prepare | Why it matters | Extra tip |
|---|---|---|
| Secure carrier or leash | Prevents escape, injury, and fights in the lobby or parking lot. | Cats should be in carriers; dogs should be on short leashes. |
| Medication list | Helps avoid drug interactions and dose mistakes. | Bring bottles, supplements, flea/tick products, and last dose time. |
| Vaccine and prior records | Helps the vet understand preventive care, prior diagnoses, and test history. | Bring adoption records, shelter records, old vet records, and lab results. |
| Symptom timeline | Timing helps decide urgency and which tests may be useful. | Write down when symptoms started, eating, drinking, vomiting, stool, urination, coughing, or limping. |
| Photos or videos | Short videos can help with coughing, limping, seizures, behavior, skin issues, or breathing concerns. | Do not delay urgent care to record a video. |
| Payment method and estimate questions | Diagnostics, surgery, dental care, medications, and follow-up can vary in cost. | Ask for an estimate before approving non-emergency procedures. |
Official source checklist for this Middletown Veterinary Hospital guide
Use these official pages to verify details before visiting because hours, contact numbers, services, forms, app links, policies, and emergency-routing information can change.
| Official source | What it verifies | When to use it |
|---|---|---|
| Contact | Address, phone, text, fax, email, contact form, service area, hours, and after-hours emergency neighbor information. | Use first for contact routing and emergency backup details. |
| Hours & Location | Street address, weekly hours, holiday closings, weather/outage update guidance, and local driving directions. | Use before driving to the clinic or around holidays and storm closures. |
| Book An Appointment | Online appointment routing for routine visits and phone-first guidance for sick or injured pets. | Use for wellness visits, vaccines, rechecks, and routine lab work. |
| About Us | Hospital overview, cat and dog care focus, address, phone, and appointment prompt. | Use to confirm identity and general practice information. |
| Our Practice | Full-service medical and surgical animal hospital description, exam rooms, operating room, pharmacy, wards, laboratory, radiology, ultrasound, and telemedicine support. | Use to understand hospital capabilities before a visit. |
| Services | Cat and dog care, diagnostics, dental care, surgical procedures, acupuncture, behavior counseling, pet-loss support, and pharmacy/pet products. | Use to choose the right service page. |
| Cat & Dog Care | Wellness exams, preventive care, puppy/kitten care, senior care, nutrition, microchipping, and end-of-life care references. | Use for routine preventive-care planning. |
| Diagnostics | On-site laboratory, diagnostic imaging, x-rays, ultrasound, echocardiography, ECG, and genetic testing references. | Use for sick-pet workups and diagnostic questions. |
| Pet Dental Care | Preventive dental care, digital dental radiology, dental surgery, and dental-disease guidance. | Use for dental exam and cleaning preparation. |
| Surgical Procedures | Surgical care, pre-surgical physical exam, monitoring, spay/neuter, soft-tissue surgery, orthopedic surgery references, and cryosurgery. | Use before surgery consults or procedure drop-off. |
| Pet Behavior Counseling | Behavior consultation process and concerns such as aggression, separation anxiety, thunderstorm phobia, unruliness, and self-mutilation. | Use for behavior consult preparation. |
| Payment Options and Policies | Payment due timing, accepted payment options, CareCredit reference, appointment confirmation policy, and no-show guidance. | Use before visits involving estimates, deposits, surgery, dental care, or diagnostics. |
Middletown Veterinary Hospital FAQs
Common questions about address, phone number, hours, services, appointments, emergencies, refills, payments, records, and visit preparation.