Veterinary Guide · Lombard IL · Urgent Care · Boarding
Lombard Veterinary Hospital address, phone, hours, appointments, urgent care, services, boarding, records, and pet owner contact guide
Lombard Veterinary Hospital is a full-service veterinary hospital in Lombard, Illinois, located at 244 E. St. Charles Road, Lombard, IL 60148. The main phone number is 630-627-7090.
Use this guide to call the right desk, request an appointment, prepare for a first visit, handle urgent pet symptoms, use online forms, request records, review payment options, understand boarding requirements, and find nearby after-hours emergency hospitals when Lombard Veterinary Hospital is closed.
Pet emergency? If your pet is having difficulty breathing, collapsed, bleeding heavily, having seizures, cannot urinate, ate something toxic, or suffered trauma, call 630-627-7090 immediately during Lombard Veterinary Hospital’s open hours. If the hospital is closed, call a nearby 24/7 emergency veterinary hospital before driving when possible.
Clinic address
244 E. St. Charles Road
Lombard, IL 60148.
Main phone
630-627-7090
Appointments, urgent care triage, records, refills, boarding, and general questions.
Fax
630-627-7096
Use for veterinary record transfer when the clinic instructs you to fax documents.
Open hours
Every day
Mon-Fri 7 AM-8 PM, Sat-Sun 8 AM-8 PM, holidays 8 AM-2 PM. Confirm before visiting.
Care type
Full-service vet
Dogs, cats, urgent care, wellness, surgery, dental care, diagnostics, boarding, daycare, and grooming.
New client prep
Arrive early
Complete forms, bring previous records, and bring medication details for your pet.
About Lombard Veterinary Hospital
A practical contact and care guide for pet owners in Lombard, Glen Ellyn, Villa Park, Oakbrook Terrace, Wheaton, Downers Grove, and nearby DuPage County communities.
Lombard Veterinary Hospital is a long-running, family-owned veterinary hospital that provides preventive care, urgent care, diagnostics, surgery, dental care, boarding, daycare, grooming, and pet-owner support. Its official new-client page says the hospital has been family-owned and operated for more than 65 years.
The clinic’s value for local pet owners is its wide open-hour coverage: weekday early hours, weekend availability, holiday hours, and same-day urgent care during regular business hours. For after-hours emergencies, the hospital’s official guidance points pet owners to nearby emergency and specialty hospitals.
Fast answer: Lombard Veterinary Hospital is located at 244 E. St. Charles Road, Lombard, IL 60148. Call 630-627-7090 before arriving for urgent symptoms, appointment timing, boarding requirements, prescription refills, or records questions.
Official Lombard Veterinary Hospital links and what to do after each opens
Use these official pages first because hours, forms, doctors, services, boarding rules, and urgent-care instructions can change.
Contact page
- Confirm address, phone, fax, hours, and current contact options.
- Use the map before driving to the St. Charles Road location.
- Call first if your pet is sick, injured, anxious, contagious, or needs urgent triage.
Request appointment
- Submit the request for non-emergency visits.
- For urgent symptoms, call instead of waiting for an online reply.
- Have your pet’s name, age, symptoms, vaccine status, and medication list ready.
Services page
- Review dog, cat, general practice, urgent care, medical, surgical, and non-medical services.
- Call to confirm whether a specific service is available for your pet’s species or condition.
- Ask whether the visit should be wellness, sick visit, urgent care, or referral.
Urgent care
- Use for same-day urgent care during regular business hours.
- Call and ask for triage before leaving home.
- Ask whether curbside, day admission, or in-person visit is best.
Emergency care
- Use for emergency instructions and after-hours referral options.
- Call the closest emergency hospital before driving when possible.
- Bring medication list, known toxin/package, and recent records if available.
Forms and information
- Complete new client, pre-visit, refill, boarding, appointment, or contact forms when relevant.
- Use refill forms early because medication requests may take time to review.
- Call if the form is for urgent symptoms or time-sensitive travel documents.
New clients
- Complete new client and patient paperwork before the appointment.
- Bring or send previous veterinary records.
- Arrive about 10 minutes early so the team can verify your information.
Boarding and daycare
- Check vaccine, fecal-test, exam, reservation, drop-off, and pickup rules.
- Reserve early for holidays, spring break, and summer travel.
- Bring official vaccine proof if vaccines were done elsewhere.
Lombard Veterinary Hospital contact information and hours
Call before arriving when symptoms are urgent, contagious, painful, or time-sensitive.
| Contact item | Official detail | Use it for |
|---|---|---|
| Clinic name | Lombard Veterinary Hospital | Veterinary care, urgent care during open hours, boarding, daycare, grooming, forms, refills, and pet-owner support. |
| Address | 244 E. St. Charles Road, Lombard, IL 60148 | Driving directions, drop-off, pickup, appointments, boarding, and records requests. |
| Main phone | 630-627-7090 | Appointments, urgent care triage, records, pharmacy questions, boarding, and general front-desk help. |
| Fax | 630-627-7096 | Records transfer if requested by the clinic or another veterinary office. |
| Weekday hours | Monday-Friday: 7:00 AM-8:00 PM | General visits, urgent care during open hours, boarding pickup/drop-off, and scheduled services. |
| Weekend hours | Saturday-Sunday: 8:00 AM-8:00 PM | Weekend veterinary visits, urgent care during open hours, and boarding pickup/drop-off. |
| Holiday hours | Holidays: 8:00 AM-2:00 PM | Holiday urgent needs and limited-hours planning. Always confirm before driving. |
Hours can change: Holiday schedules, staff training, severe weather, high urgent-care volume, or special announcements can affect availability. Confirm the day’s hours by phone or the official website before driving.
How to schedule an appointment
Use online appointment requests for routine needs. Use the phone for urgent symptoms or anything that may need triage.
Choose routine, sick, urgent, boarding, or refill help.
A wellness exam, puppy or kitten visit, vaccine update, dental consult, urgent limp, vomiting, or boarding check-in may require different scheduling.
Use the appointment form for non-emergency visits.
Submit the official request form with your contact information and pet details. Wait for confirmation before assuming the visit is booked.
Call for urgent problems.
If your pet is suddenly sick or injured, call 630-627-7090 so staff can help determine whether same-day urgent care, day admission, curbside, in-person visit, referral, or ER care is safest.
Prepare records.
Bring previous veterinary records, vaccine history, lab results, X-rays, adoption papers, breeder records, shelter records, and current medication list.
Arrive early.
New clients should plan to arrive about 10 minutes early so the hospital can verify client and patient information.
Appointment script: “My pet is a ___ named ___. Age is ___. Symptoms started ___. Eating/drinking is ___. Medications are ___. Do you recommend a regular appointment, urgent care, day admission, or emergency hospital?”
Emergency and urgent care guidance
Lombard Veterinary Hospital offers urgent care during regular business hours, but it is not the same as a 24-hour emergency hospital.
During open hours
Call Lombard Veterinary Hospital before arriving. The team can triage symptoms, prepare for your pet, and help choose same-day urgent care, curbside, day admission, or referral.
After hours
Use a nearby 24/7 emergency or specialty veterinary hospital when Lombard Veterinary Hospital is closed or when your pet needs immediate specialty-level care.
Call first when possible
Calling ahead lets the clinic or ER prepare oxygen, isolation, surgical team, poison-control instructions, or critical-care intake if needed.
Bring key details
Bring medication list, vaccine records, known toxin packaging, recent lab work, X-rays, discharge notes, and a clear symptom timeline.
| Emergency sign | What to do | Why it matters |
|---|---|---|
| Trouble breathing, blue/pale gums, collapse | Call immediately and go to the nearest open emergency vet. | Oxygen and rapid stabilization may be needed. |
| Seizures, heatstroke, severe weakness | Call before transport and keep your pet safe from injury. | These symptoms can worsen quickly without urgent care. |
| Suspected poisoning or medication overdose | Save the package and call the vet, emergency hospital, or pet poison-control resource. | Treatment depends on the exact substance, dose, and time since exposure. |
| Unable to urinate, repeated vomiting, bloated abdomen | Treat as urgent and call for immediate instructions. | These can be life-threatening, especially in cats and large-breed dogs. |
| Trauma, bite wound, major bleeding | Apply gentle pressure if safe and seek urgent veterinary help. | Internal injuries and infection risk may not be obvious at first. |
Nearby after-hours options listed by Lombard Veterinary Hospital include: VEG of Oakbrook, Emergency Veterinary Services of Lisle, VCA Arboretum View Animal Hospital, Elk Grove Village Veterinary Specialty & Emergency, Golf Rose Animal Hospital, Emergency Veterinary Services of St. Charles, VCA Aurora Animal Hospital, Premier Veterinary Group, and MedVet Chicago. Call first and choose the closest appropriate open facility for your pet’s condition.
Veterinary services at Lombard Veterinary Hospital
The official site describes Lombard Veterinary Hospital as a full-service clinic with medical, surgical, urgent, and non-medical pet-care services.
| Service area | What it may include | Before booking |
|---|---|---|
| Wellness and preventive care | Annual and semi-annual exams, vaccine planning, parasite prevention, nutrition, senior care, puppy and kitten guidance. | Bring prior vaccine history and any current medications or supplements. |
| Urgent care | Same-day help for pets who are suddenly injured or unwell during regular business hours. | Call first so the team can decide the right time frame and care path. |
| Diagnostics | Lab work, diagnostic imaging, blood pressure monitoring, and problem-focused testing depending on the case. | Ask whether fasting, stool sample, urine sample, or prior records are needed. |
| Surgery | Spay/neuter and other surgical procedures, plus orthopedic care offerings noted on the official site. | Ask for pre-anesthetic instructions, estimate, drop-off time, and post-op plan. |
| Dental care | Dental exams, cleanings, oral health guidance, extractions, and dental disease planning when needed. | Ask whether bloodwork, dental radiographs, or an estimate will be provided. |
| Dogs and cats | Species-specific exams, vaccines, urgent care, diagnostics, surgery, dental, nutrition, and life-stage care. | Use secure leashes for dogs and carriers for cats. |
| Boarding, daycare, grooming | Medically supervised boarding, daycare, basic bathing, grooming-related add-ons, and boarding forms. | Confirm vaccine, fecal-test, exam, reservation, and medication rules. |
| Prescription refills | Medication refill requests and pharmacy support through official forms or phone. | Submit refill requests early and ask whether an exam or lab monitoring is required. |
Service-fit note: Not every pet problem can be handled by a general-practice or urgent-care appointment. Specialty surgery, advanced imaging, overnight hospitalization, toxicology, or critical care may require referral to a specialty or emergency hospital.
New client checklist
Use this checklist before your first visit to reduce delays at check-in.
Complete the new client and patient form.
Use the official forms page or appointment workflow before your visit so staff can create or update your account.
Send previous records.
Bring or email prior veterinary records, vaccine certificates, lab results, X-rays, prescriptions, adoption paperwork, and microchip information.
List all medications.
Include prescription medication, supplements, flea/tick/heartworm products, dose, schedule, and last dose.
Arrive about 10 minutes early.
Give the front desk time to verify information before the appointment.
Control pets safely.
Dogs should be leashed and cats should be in secure carriers. Tell staff before entering if your pet is fearful, aggressive, coughing, vomiting, or possibly contagious.
Forms, appointment requests, refill requests, and pre-visit paperwork
The official forms page can save time, but phone contact is better for urgent symptoms.
| Form or request | Use it for | Important note |
|---|---|---|
| Request an Appointment | Routine or non-emergency appointment requests. | Do not wait on an online form if your pet needs urgent care. |
| New Client & Patient Form | Creating a new client profile and patient chart. | Complete before arrival to shorten check-in time. |
| Pre-Visit Questionnaire | Sharing symptoms, history, or visit details before a scheduled appointment. | Be specific about start date, appetite, vomiting, stool, activity, pain, and medications. |
| Refill Request | Medication or prescription-diet refill requests. | The official forms page says refill requests can take 24-48 hours. Ask whether lab monitoring or an exam is required. |
| Boarding Form | Boarding check-in details, emergency contact, food, medications, and care instructions. | Fill it before drop-off to speed the check-in process. |
| Contact Us Form | General questions or non-urgent requests. | Call instead for urgent symptoms, appointment changes, same-day care, or emergencies. |
Medical records, vaccine history, and record transfers
Accurate records help the hospital avoid duplicate vaccines, repeat tests, medication conflicts, and boarding delays.
Before first visit
Bring or send previous veterinary records, vaccine certificates, lab results, X-rays, surgery notes, adoption records, and medication history.
For boarding
Bring official vaccination proof if vaccines were given at another veterinary hospital. Boarding requirements are strict for safety.
For specialist visits
Ask Lombard Veterinary Hospital how records should be sent to a specialty hospital, emergency hospital, boarding facility, or groomer.
For prescription refills
Some refills may require current exam status, lab monitoring, or doctor approval. Submit requests early.
For travel documents
Ask early because health certificates, vaccine timing, destination rules, and endorsement requirements can be time-sensitive.
Record request script: “I need my pet’s vaccine certificate and medical records sent to ____. My pet’s name is ____, my name is ____, and the receiving clinic email/fax is ____. Please tell me if you need written authorization.”
Boarding, daycare, bathing, and drop-off rules
Lombard Veterinary Hospital offers medically supervised boarding services, but reservations and health requirements matter.
| Boarding topic | Official guidance to know | Pet owner action |
|---|---|---|
| Reservations | Reservations are required. The official page recommends early planning for holidays, spring break, and summer. | Call well ahead, especially for large pets, special-needs pets, or holiday travel. |
| Check-in time | The boarding page says check-in can take about 10-15 minutes. | Do not arrive at the last minute. Bring forms, food, medication, and emergency contacts. |
| Annual exam | Boarded pets must have an annual exam once a year by one of the hospital’s veterinarians. | Schedule the annual exam 1-2 weeks before boarding if needed. |
| Dog vaccines | Dogs must be current on Rabies, DA2PP, Bordetella within the last 6 months, Lepto, and Canine Influenza. | Send vaccine proof before drop-off if vaccines were done elsewhere. |
| Cat vaccines | Cats need current Rabies and FVRCP/FCCP-style core vaccination as listed by the hospital. | Confirm the exact vaccine name and due date with the clinic before boarding. |
| Fecal test | The boarding page lists a negative intestinal parasite test requirement within the stated recent time period. | Ask whether your pet’s current fecal test satisfies the boarding rule. |
| Medication and senior pets | Senior pets or pets on medication may be checked by a technician at check-in. | Bring clearly labeled medication, dosing instructions, and enough supply for the full stay. |
| Listed boarding rates | The official boarding page lists daily rates by pet type/weight, plus add-on services such as nail trim, ear cleaning, anal-gland check, microchip, blood parasite screen, and dental exam. | Confirm current fees before booking because posted prices can change. |
Boarding health warning: If your pet is coughing, vomiting, has diarrhea, has fleas, is not current on vaccines, or is not healthy enough to board, call before drop-off. The hospital may require an exam or treatment at the owner’s expense.
Billing, estimates, pet insurance, and financing
Ask for estimates before major diagnostics, surgery, dental work, hospitalization, boarding, or urgent care.
Accepted payment types
The official new-client page lists cash, checks, Visa, MasterCard, Discover, and American Express.
Pet insurance
The clinic’s new-client page mentions Trupanion. Ask how invoices and medical notes are provided for claims.
Financing options
The official site lists CareCredit and ScratchPay as payment-plan options for qualified clients.
Ask for a written estimate
For surgery, dental procedures, imaging, urgent care, hospitalization, boarding add-ons, or chronic-care testing, ask for expected costs before approval.
Cost script: “Before we proceed, can you give me an estimate that separates exam, diagnostics, medications, procedures, hospitalization, follow-up, and optional items?”
Veterinary team and care coordination
The official team page lists multiple veterinarians and support staff. Confirm the doctor and appointment type when scheduling.
| Team area | What to know | How to use it |
|---|---|---|
| Veterinarians | The official team page lists several veterinarians, including owner/CEO and associate veterinarians. | Ask for the best doctor or appointment type for wellness, urgent care, dental, surgery, senior care, rehab, or specialty coordination. |
| Patient care coordinator | The urgent-care page says callers may be guided through the best plan for their pet. | Use for same-day urgent care timing, curbside, day admission, or referral guidance. |
| Veterinary assistants and technicians | Boarding check-in, medication handling, history collection, and patient support may involve trained support staff. | Give clear food, medication, behavior, and symptom details at intake. |
| Administrative team | Records, forms, appointment scheduling, payment questions, and account updates may be handled by administrative staff. | Have your phone number, pet name, account name, and requested document ready. |
Location, map, parking, and arrival safety
Use the map before driving, especially for urgent visits, boarding drop-off, weekend appointments, or holiday-hour visits.
Lombard Veterinary Hospital
244 E. St. Charles Road
Lombard, IL 60148
Main: 630-627-7090
Located on East St. Charles Road in Lombard. Call the hospital if your pet is injured, fearful, contagious, or needs staff assistance before entering.
Arrival safety rules
- Dogs: Keep dogs on a secure leash and close to you in the parking area and lobby.
- Cats: Bring cats in a secure carrier. Do not carry cats loose in your arms.
- Contagious symptoms: If your pet is coughing, vomiting, has diarrhea, has a rash, or may have parvovirus/kennel cough, call before entering.
- Fearful pets: Tell the front desk before arrival if your pet is anxious, reactive, painful, or needs special handling.
Official source checklist for Lombard Veterinary Hospital
Use these pages for final verification because hours, forms, fees, doctors, and urgent-care procedures can change.
| Official source | What it verifies | When to use it |
|---|---|---|
| Lombard Veterinary Hospital homepage | Main clinic overview, address, phone, hours, services, team highlights, urgent care, and current announcements. | Use first for current clinic status and main navigation. |
| Contact Us | Address, phone, fax, hours, map, and general contact route. | Use before calling or driving to the hospital. |
| Request an Appointment | Online appointment request route. | Use for non-emergency appointment requests. |
| Services | Full-service veterinary care, urgent care during open hours, dogs, cats, medical/surgical care, grooming, boarding, daycare, and emergency guidance. | Use when choosing appointment type or care category. |
| Urgent Care | Same-day urgent care appointment guidance, triage approach, and care-plan workflow. | Use when your pet is sick or injured during open hours. |
| Emergency Veterinary Care | Emergency instructions and nearby after-hours emergency hospital options. | Use when the hospital is closed or your pet may need 24/7 emergency care. |
| New Clients | New-client preparation, record transfer, arrival timing, payment options, pet insurance, and financing options. | Use before your first appointment. |
| Forms and Information | Contact form, refill request, boarding form, new client form, pre-visit questionnaire, appointment request, and adoption form. | Use to complete paperwork before visiting. |
| Boarding and Daycare | Boarding requirements, vaccines, fecal tests, check-in, drop-off/pickup guidance, reservations, and listed fees. | Use before boarding or daycare reservations. |
| Meet Our Team | Current veterinarian and staff listing. | Use when checking doctor names or team details. |
Independent guide notice: This website is not Lombard Veterinary Hospital, a veterinary clinic, an emergency hospital, or a medical provider. Always confirm current hours, urgent-care instructions, fees, records, medications, prescriptions, boarding requirements, and treatment decisions directly with a licensed veterinary professional.
Lombard Veterinary Hospital FAQs
Common questions about address, phone, hours, appointments, urgent care, services, records, boarding, payment, and pet emergency routing.
1. What is the address of Lombard Veterinary Hospital?
Lombard Veterinary Hospital is located at 244 E. St. Charles Road, Lombard, IL 60148.
2. What is Lombard Veterinary Hospital’s phone number?
The main phone number is 630-627-7090. Use it for appointments, urgent care during open hours, records, refills, boarding, and general questions.
3. What are Lombard Veterinary Hospital’s hours?
The official site lists Monday-Friday from 7:00 AM to 8:00 PM, Saturday-Sunday from 8:00 AM to 8:00 PM, and holidays from 8:00 AM to 2:00 PM. Confirm current hours before visiting.
4. Does Lombard Veterinary Hospital offer urgent care?
Yes. The hospital’s official urgent-care page describes same-day urgent care appointments during regular business hours. Call first so the team can help decide the safest plan for your pet.
5. Is Lombard Veterinary Hospital a 24-hour emergency vet?
No. Lombard Veterinary Hospital provides urgent and emergency support during open hours. For after-hours emergencies, use a nearby 24/7 emergency veterinary hospital and call ahead when possible.
6. How do I request an appointment?
You can call 630-627-7090 or use the official appointment request form. For urgent symptoms, call instead of waiting for an online form response.
7. What should new clients bring to the first visit?
Bring previous veterinary records, vaccine certificates, lab results, X-rays if available, adoption or shelter records, and a list of current medications with dose and schedule. New clients should arrive about 10 minutes early.
8. Does Lombard Veterinary Hospital offer boarding?
Yes. The official boarding page describes medically supervised boarding for dogs, cats, and other pets, with vaccine, fecal-test, exam, form, reservation, and check-in requirements.
9. What payment options are available?
The official new-client page lists cash, checks, Visa, MasterCard, Discover, American Express, Trupanion pet insurance, and financing options through CareCredit and ScratchPay. Confirm current policies before treatment.
10. How do I request prescription refills or records?
Use the official refill form for medication requests or call the hospital. For records, provide your name, pet name, receiving clinic or facility, email/fax if applicable, and ask whether authorization is required.