LA Health Care Hospitals: Address, Phone & Patient Info

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Los Angeles County Hospital Guide · LA Health Services · Patient Info

LA Health Care Hospitals address, phone, emergency, appointment, billing, medical records, and patient portal guide

LA Health Care Hospitals is commonly used by patients to find the public hospitals in the Los Angeles County Health Services system. The official name is LA Health Services, and its hospital network includes Los Angeles General Medical Center, Harbor-UCLA Medical Center, Olive View-UCLA Medical Center, and Rancho Los Amigos National Rehabilitation Center.

Use this guide to choose the right hospital, call the correct phone number, find emergency rooms, schedule appointments, use the LA Health Portal, request medical records, check billing contacts, get language help, and plan directions before visiting.

Call LA Health Services Find Locations Contact Directory Hospital Directory
Medical emergency? Call 911 or go to the nearest emergency room. LA Health Services lists 24/7 emergency services at Los Angeles General Medical Center, Harbor-UCLA Medical Center, and Olive View-UCLA Medical Center. Rancho Los Amigos is a national rehabilitation center and is not listed as one of the three 24/7 emergency rooms.
Official system name LA Health Services

Los Angeles County’s integrated public health care delivery system.

Hospitals listed 4 public hospitals

LA General, Harbor-UCLA, Olive View-UCLA, and Rancho Los Amigos.

General information 844-804-0055

Use the menu for appointments, nurse advice, portal, records, pharmacy, and billing.

Emergency rooms 3 ER hospitals

LA General, Harbor-UCLA, and Olive View-UCLA are listed for 24/7 emergency service.

Patient portal LA Health Portal

Use for appointments, care-team messages, medications, records, and test results.

Billing inquiry 626-525-6990

LA County locator pages list this billing inquiry number for the hospital locations.

What “LA Health Care Hospitals” means

The official public health system name is LA Health Services. This page uses the search phrase “LA Health Care Hospitals” because that is how many patients search for the Los Angeles County public hospital network.

LA Health Services is the Los Angeles County public health care delivery system. It includes public hospitals, community health centers, emergency services, specialty care, rehabilitation, pharmacy services, medical records, financial services, and patient portal access.

The four hospitals listed in the official LA County hospital locator are Los Angeles General Medical Center, Harbor-UCLA Medical Center, Olive View-UCLA Medical Center, and Rancho Los Amigos National Rehabilitation Center. For emergencies, LA Health Services lists 24/7 emergency care at LA General, Harbor-UCLA, and Olive View-UCLA.

Name caution: Do not confuse LA Health Services with LA Care Health Plan, Los Angeles County Department of Public Health, private hospitals in Los Angeles, or Louisiana “LA” hospitals. This guide is for Los Angeles County Health Services hospitals.

LA Health Services hospital directory: addresses, phones, hours, and patient contacts

Use this table to choose the correct public hospital and contact line before driving, scheduling, requesting records, or asking about billing.

Hospital Address Main phone Appointment / patient contacts
Los Angeles General Medical Center 2051 Marengo Street, Los Angeles, CA 90033 323-409-1000 Appointment: 323-409-1000
Pharmacy: 323-409-3899
Patient Financial Services: 323-409-6361, option 2
Patient Relations: 323-409-4004, option 2
Harbor-UCLA Medical Center 1000 W. Carson Street, Torrance, CA 90502 424-306-4000 Appointment: 424-306-6500
Outpatient Pharmacy: 424-306-7427
Patient Financial Services: 424-306-7000, option 3
Patient Relations: 424-306-6500, option 3
Olive View-UCLA Medical Center 14445 Olive View Drive, Sylmar, CA 91342 747-210-3000 Appointment: 747-210-8000
Pharmacy: 747-210-3066
Patient Financial Services: 747-210-3082, option 2
Patient Relations: 747-210-8000, option 5
Rancho Los Amigos National Rehabilitation Center 7601 Imperial Highway, Downey, CA 90242 877-726-2461 Appointment: 562-385-7111
Pharmacy: 562-385-7237
Patient Financial Services: 562-385-7320, option 2
Patient Relations: 877-726-2461, option 4, or 562-385-7655
Best call script: “I’m trying to reach the right LA Health Services hospital. I need help with an appointment, emergency/urgent care, pharmacy refill, medical record, billing issue, or patient relations concern. My hospital is ____ and my medical record number or date of birth is ____.”

Systemwide LA Health Services contact numbers

For many patient needs, the main access line can route you faster than calling the wrong hospital department.

General information
Appointments
844-804-0055, option 1 for new patients or option 9 for current patients.
Nurse Advice Line
844-804-0055, option 2. Listed as available 7 a.m. to 7 p.m., 7 days a week.
LA Health Portal help
844-804-0055, option 3. Portal login support is also listed at 866-889-9258.
Medical records
844-804-0055, option 4.
Pharmacy
844-804-0055, option 5.
Patient Financial Services
844-804-0055, option 6.
New specialty appointments
844-804-0055, option 7, or 855-521-1718.
Online form note: LA Health Services asks patients not to include medical information in the general online contact form. Use the portal, phone line, hospital department, or emergency services for patient-specific medical needs.

Emergency rooms and urgent-care routing

Use emergency rooms for life-threatening symptoms. Use urgent care or your clinic for minor illnesses when it is safe to wait.

Care need Best route Important note
Life-threatening emergency Call 911 or go to the nearest emergency room. Do not wait for a phone callback if symptoms are severe.
Emergency care at LA Health Services LA General, Harbor-UCLA, or Olive View-UCLA. These are the three LA Health Services hospitals listed for 24/7 emergency service.
Minor illness or non-life-threatening issue Primary care, urgent care, Nurse Advice Line, or LA Health Portal if appropriate. Emergency rooms can be crowded and may not be the fastest option for minor problems.
Rehabilitation hospital care Rancho Los Amigos National Rehabilitation Center. Rancho is listed as a rehabilitation hospital, not as one of the three 24/7 emergency rooms.

Go to emergency care now for symptoms like these

  • Chest pain, severe shortness of breath, stroke symptoms, seizure, fainting, or serious allergic reaction.
  • Severe bleeding, major injury, head trauma, burns, poisoning, or sudden confusion.
  • Pregnancy emergency, severe abdominal pain, suicidal thoughts, or danger to self or others.
  • Baby, child, older adult, or medically fragile patient with rapidly worsening symptoms.
Emergency rule: If symptoms could be life-threatening, call 911. Do not use this guide, a contact form, or a patient portal message for emergency care.

How to make or change a LA Health Services appointment

Appointment routing depends on whether you are a new patient, current patient, specialty-care patient, or trying to schedule through the portal.

Call the right appointment route. New patients can use 844-804-0055, option 1. Current patients can use option 9 or call the hospital appointment number listed above.
Use the LA Health Portal when available. Current patients may be able to message their doctor or request appointment changes through the portal.
Ask about specialty-care referral needs. Specialty appointments may require a primary-care request or referral. Use option 7 or 855-521-1718 for new specialty appointment routing.
Cancel early if you cannot attend. LA Health Services pages advise contacting appointment staff if you need to cancel or reschedule. Do this early so another patient can use the slot.
Ask what to bring. Bring identification, insurance or coverage information if available, medication list, address verification if requested, and any outside records.
Appointment call script: “I need to schedule or change an appointment at ____ hospital or clinic. I am a new/current patient. My reason for visit is ____. Do I need a referral, lab work, imaging, fasting, or transportation help?”

LA Health Portal: appointments, messages, lab results, medications, and records

The LA Health Portal is the patient-facing online tool for many routine tasks. It is not for emergencies.

What the portal helps with

Patients can use the portal to communicate with their care team, view labs, access health records, manage appointments, and review or renew medications.

Portal enrollment

Patients can enroll online or ask a clinic or hospital team member for an invitation. Portal help is available through the main access line, option 3.

Proxy access

Care partners and parents can ask about proxy access. The patient may need to authorize consent for another person to see information.

Login support

The portal page lists 24/7 login support at 866-889-9258.

Portal safety note: For urgent symptoms, worsening illness, medication reactions, or emergency care, call the hospital, Nurse Advice Line, 911, or go to an emergency room. Portal messages may not be reviewed immediately.

Medical records, forms, HIPAA requests, and release of information

Medical-record access depends on whether you are the patient, legal representative, health care provider, attorney, or proxy.

Record need Best starting point What to prepare
Basic record view LA Health Portal Portal login, patient identity, and understanding that some results may not appear online.
Complete medical record copy Medical Records / Health Information Management at the facility where care was received Patient name, date of birth, facility, date range, record type, delivery method, and signed authorization if required.
Provider-to-provider records Medical Record Requests page for health care providers Receiving provider details, treatment purpose, patient identifiers, and requested date range.
Attorney request Medical Record Requests page for attorneys Authorization, subpoena or legal paperwork when required, patient identifiers, and requested record scope.
Privacy form HIPAA forms page Authorization, access, restriction, confidential communication, or amendment request details.
Medical record script: “I received care at ____ hospital. I need a copy of my medical records from ____ to ____. I am the patient/legal representative/provider/attorney. What form, ID, authorization, fee, and processing time are required?”

Billing, Patient Financial Services, coverage help, and price transparency

LA Health Services is a public safety-net system, so billing questions may involve coverage, ability to pay, county programs, Medi-Cal, Medicare, private insurance, or financial-assistance screening.

Hospital Patient Financial Services Billing inquiry
Los Angeles General Medical Center 323-409-6361, option 2 626-525-6990
Harbor-UCLA Medical Center 424-306-7000, option 3 626-525-6990
Olive View-UCLA Medical Center 747-210-3082, option 2 626-525-6990
Rancho Los Amigos National Rehabilitation Center 562-385-7320, option 2 626-525-6990
Price transparency note: LA Health Services explains that its hospital rates may be bundled, estimated, payer-specific, setting-specific, and not the exact amount a patient ultimately pays. Call the hospital or Patient Financial Services before using posted rates to estimate your cost.

Language access, interpreter help, ADA access, and patient relations

Patients can ask for language services and patient relations help. Ask before your appointment if you need interpretation or communication support.

Hospital Language Center / language access phone Patient relations route
Los Angeles General Medical Center 323-409-5533 323-409-4004, option 2
Harbor-UCLA Medical Center 424-306-8440 424-306-6500, option 3
Olive View-UCLA Medical Center 747-210-3411 747-210-8000, option 5
Rancho Los Amigos National Rehabilitation Center 562-385-7428 877-726-2461, option 4, or 562-385-7655
Language access script: “I have an appointment at ____ hospital and need an interpreter in ____ language. Please confirm whether interpretation is available for my appointment, phone call, video visit, consent forms, and discharge instructions.”

Common LA Health Services hospital services

Exact services vary by hospital, department, referral, coverage, and clinical need. Call before visiting for specialty or same-day care.

Emergency and trauma care

LA General, Harbor-UCLA, and Olive View-UCLA are listed for 24/7 emergency service. Call 911 for life-threatening emergencies.

Primary and outpatient care

Hospital campuses and LA Health Services clinics support adult medicine, pediatrics, women’s health, geriatrics, follow-up visits, and chronic-care coordination.

Specialty care

Specialty services may include surgery, orthopedics, neurology, radiology, psychiatry, OB/GYN, HIV care, rehabilitation, and other referral-based services.

Rehabilitation care

Rancho Los Amigos National Rehabilitation Center is the LA Health Services hospital focused on rehabilitation care and recovery services.

Pharmacy and medication support

Use the hospital pharmacy phone or the main LA Health Services pharmacy option for refills, medication questions, and pickup instructions.

Records, billing, and patient support

Medical records, patient financial services, patient relations, language access, portal support, and transportation information help patients manage care beyond the appointment.

Which LA Health Services hospital should you contact?

Start with the hospital where you receive care, where your appointment is scheduled, or where the medical record was created.

Situation Best hospital or contact What to ask
Emergency near Boyle Heights / East Los Angeles Los Angeles General Medical Center or nearest ER Call 911 for severe symptoms; otherwise call ahead only if safe.
Emergency near Torrance / South Bay / Southwest LA County Harbor-UCLA Medical Center or nearest ER Use the ER for emergency symptoms; use urgent care or clinic for minor illness when appropriate.
Emergency near Sylmar / San Fernando Valley Olive View-UCLA Medical Center or nearest ER Call 911 for severe symptoms or go to the nearest emergency room.
Rehabilitation appointment or recovery services Rancho Los Amigos National Rehabilitation Center Appointment, therapy, clinic location, referral, transportation, and patient-relations details.
Medical record from a specific hospital Health Information Management / Medical Records at that facility Record date range, authorization form, release method, fee, and processing time.
Bill, insurance, or ability-to-pay question Patient Financial Services for that hospital or 844-804-0055 option 6 Coverage help, payment plan, financial-assistance screening, bill review, and estimate questions.

Before your hospital visit: documents, arrival, transportation, and safety

Bring what the care team needs to identify you, treat you safely, bill correctly, and update your record.

Confirm the location. LA Health Services campuses can have multiple buildings. Ask for the building, floor, clinic name, room number, parking area, and arrival time.
Bring identification and coverage information. Bring photo ID if available, insurance card or Medi-Cal/Medicare card if applicable, and any address verification requested by the facility.
Bring medication details. Bring a medication list or bottles for prescriptions, over-the-counter medicines, vitamins, supplements, injections, inhalers, and allergies.
Bring outside records. If you were treated elsewhere, bring discharge papers, lab results, imaging reports, referral forms, and specialist notes.
Ask about transportation help. LA Health Services patients may have transportation options when private car and public transit do not work.
Use patient relations when a problem is not resolved. Start with your nurse, doctor, or department. If the concern is not resolved, contact Patient Relations for that hospital.
Privacy reminder: Do not send Social Security numbers, full medical details, lab reports, or private health information through a general contact form. Use secure medical-record, portal, or facility-specific routes.

LA Health Services hospital maps and directions

Use these maps for directions, but call the hospital for the correct building, clinic, parking, check-in desk, or entrance.

Los Angeles General Medical Center

2051 Marengo Street, Los Angeles, CA 90033
Main: 323-409-1000

Use for LA General emergency, urgent care, outpatient clinics, records, billing, and patient services.

Harbor-UCLA Medical Center

1000 W. Carson Street, Torrance, CA 90502
Main: 424-306-4000

Use for South Bay and southwest LA County emergency, urgent care, outpatient, pharmacy, and patient services.

Olive View-UCLA Medical Center

14445 Olive View Drive, Sylmar, CA 91342
Main: 747-210-3000

Use for San Fernando Valley emergency, urgent care, outpatient clinics, pharmacy, and patient services.

Rancho Los Amigos National Rehabilitation Center

7601 Imperial Highway, Downey, CA 90242
Main: 877-726-2461

Use for rehabilitation appointments, outpatient rehab services, pharmacy, billing, and patient relations.

Official source checklist for LA Health Care Hospitals

Use these official LA County and LA Health Services pages to verify current details before visiting, calling, or publishing patient information.

Official source What it confirms When to use it
LA Health Services — Who We Are Official system name, integrated county health system, four public hospitals, community health centers, safety-net role, and general contact information. Use to verify what LA Health Services is.
Our Locations Hospital and health center finder, hospital count, location filters, and emergency links. Use to find the closest hospital, health center, urgent care, or service location.
LA County hospital locator The four listed hospital names and addresses. Use for hospital directory verification.
LA Health Services contact directory Appointments, Nurse Advice Line, portal help, medical records, pharmacy, financial services, specialty appointment routing, and emergency warning. Use for systemwide patient contact routing.
Emergency Services 24/7 emergency service locations and urgent-care guidance. Use for emergency-room routing and urgent-care distinction.
Los Angeles General Medical Center locator LA General address, emergency/urgent care/clinic hours, main phone, appointment phone, pharmacy, financial services, billing, and patient relations. Use for LA General contact details.
Harbor-UCLA Medical Center locator Harbor-UCLA address, hours, main phone, appointment phone, pharmacy, financial services, billing, and patient relations. Use for Harbor-UCLA contact details.
Olive View-UCLA Medical Center locator Olive View-UCLA address, hours, main phone, appointment phone, pharmacy, financial services, billing, and patient relations. Use for Olive View-UCLA contact details.
Rancho Los Amigos locator Rancho address, hours, main phone, appointment phone, pharmacy, financial services, billing, patient relations, and rehabilitation service category. Use for Rancho Los Amigos contact details.
LA Health Portal Portal login, enrollment, appointments, messages, medications, lab and imaging results, health records, and login support. Use for portal enrollment and account help.
Medical Record Requests Medical-record request categories for patients, legal representatives, providers, and attorneys, plus HIPAA form routing. Use for record copies and release-of-information questions.
Hospital Price Transparency Hospital price-transparency cautions, machine-readable files, and hospital billing/estimate contacts. Use before estimating hospital costs.
Language Access Services Hospital language center phone numbers and language access complaint/contact information. Use when requesting interpreter or translation help.
Independent guide notice: This website is not LA Health Services, Los Angeles County, LA General, Harbor-UCLA, Olive View-UCLA, Rancho Los Amigos, LA Care Health Plan, an emergency service, or a medical provider. Always verify current care instructions, emergency routing, appointment times, bills, records, and medical advice directly with the official hospital or care team.

LA Health Care Hospitals FAQs

Common questions about LA Health Services hospitals, addresses, phone numbers, emergency rooms, appointments, records, billing, portal access, language help, and patient information.

1. What are LA Health Care Hospitals?
“LA Health Care Hospitals” usually refers to the public hospitals in the Los Angeles County Health Services system. The official name is LA Health Services, and its four listed hospitals are Los Angeles General Medical Center, Harbor-UCLA Medical Center, Olive View-UCLA Medical Center, and Rancho Los Amigos National Rehabilitation Center.
2. What is the main LA Health Services phone number?
The main LA Health Services general information number is 844-804-0055. The phone menu includes options for appointments, Nurse Advice Line, LA Health Portal help, medical records, pharmacy, Patient Financial Services, and specialty appointments.
3. Which LA Health Services hospitals have 24/7 emergency rooms?
LA Health Services lists 24/7 emergency services at Los Angeles General Medical Center, Harbor-UCLA Medical Center, and Olive View-UCLA Medical Center. For life-threatening symptoms, call 911 or go to the nearest emergency room.
4. Is Rancho Los Amigos an emergency hospital?
Rancho Los Amigos National Rehabilitation Center is listed as a rehabilitation hospital. It is one of the four LA Health Services hospitals, but it is not listed as one of the three 24/7 emergency-room hospitals.
5. How do I make a LA Health Services appointment?
Call 844-804-0055 and choose option 1 for new patients or option 9 for current patients. Current patients may also use the LA Health Portal or call the appointment number for their specific hospital.
6. How do I access the LA Health Portal?
Use the LA Health Portal page to log in or enroll. Patients can also ask a clinic or hospital team member for help. Portal support is available through 844-804-0055 option 3, and login support is listed at 866-889-9258.
7. How do I request medical records from LA Health Services hospitals?
Start with the Medical Record Requests page or call 844-804-0055 option 4. For a complete record copy, contact the Health Information Management or Medical Records Department at the facility where care was received.
8. Who do I call for LA Health Services billing questions?
Use Patient Financial Services for the hospital where care was received or call 844-804-0055 option 6. The LA County locator pages also list 626-525-6990 as the hospital billing inquiry number.
9. Does LA Health Services provide language help?
Yes. LA Health Services has language access services. Hospital language center numbers include Harbor-UCLA 424-306-8440, Los Angeles General 323-409-5533, Olive View-UCLA 747-210-3411, and Rancho Los Amigos 562-385-7428.
10. Is LA Health Services the same as LA Care Health Plan?
No. LA Health Services is the Los Angeles County public health care delivery system that operates hospitals and clinics. LA Care Health Plan is a separate health plan. Use the official LA Health Services pages for hospital addresses, patient appointments, records, and hospital contact information.