Intermountain Health Saint Joseph: Contact & Patient Info

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Hospital Guide · Denver, Colorado · Intermountain Health

Intermountain Health Saint Joseph Hospital contact, ER, visiting hours, services, patient portal, billing, parking, and records guide

Intermountain Health Saint Joseph Hospital is a 24/7 hospital in Denver at 1375 East 19th Avenue, Denver, CO 80218. The main hospital phone number is 303-812-2000.

Use this guide to quickly find the right route for emergency care, appointments, maternity services, medical records, MyChart, billing estimates, financial assistance, visitor hours, parking, departments, and patient-prep steps before you go.

Call 303-812-2000 Official Hospital Page MyChart Login Map & Parking
Medical emergency? Call 911 immediately for chest pain, stroke symptoms, severe bleeding, trouble breathing, major trauma, loss of consciousness, or any life-threatening condition. Saint Joseph Hospital has a 24/7 emergency department, but this guide is informational and does not replace emergency medical advice.
Hospital address 1375 E. 19th Avenue

Denver, CO 80218, near 19th Avenue and Downing Street.

Main phone 303-812-2000

Use for the operator, department routing, appointment questions, and general patient information.

Hospital access Open 24/7

Emergency care is available around the clock. Department hours may vary.

Visiting hours 7am–9pm

Confirm restrictions for ICU, maternity, isolation rooms, and special patient situations before visiting.

Emergency care 24/7 ER

The emergency department provides emergency and trauma care in Denver.

Patient portal MyChart

Use Intermountain Health MyChart for records, results, estimates, bills, and care communication.

Start here: what do you need from Saint Joseph Hospital?

The fastest path is to match your need with the right hospital route before calling or driving to campus.

Your need Best next step What to have ready
Life-threatening emergency Call 911 or go to the nearest emergency department. Symptoms, medications, allergies, ID, insurance card if available, and a support person if safe.
Hospital department or patient room routing Call the main line at 303-812-2000. Patient full name, date of birth if authorized, department name, doctor name, and reason for calling.
New appointment or provider search Use the Intermountain provider finder or call the hospital for routing. Insurance plan, symptoms, preferred location, referral if required, and prior records.
Pregnancy, birth center, NICU, or lactation Use the Pregnancy and Baby department page or call the maternity team. Due date, OB or midwife name, pregnancy risk factors, birth-plan questions, and insurance information.
Medical records or results Use Intermountain Health MyChart or the medical-records request page. Patient identity, date range, facility name, document type, and where the record should be sent.
Bill, estimate, standard charges, or financial help Use MyChart billing, hospital pricing, or financial assistance resources. Account number, insurance card, procedure name or CPT code if known, and household financial information if applying for help.
Best call script: “I’m trying to reach Saint Joseph Hospital in Denver. I need help with _____. The patient’s name is _____, date of birth is _____, and the department or doctor is _____.”

Intermountain Health Saint Joseph Hospital phone numbers and contact routing

Use the main phone number first if you are not sure which department you need.

Department or need Phone / route Use it for
Main hospital operator 303-812-2000 General questions, department routing, patient-room routing, and service-location confirmation.
Emergency department Call 911 for emergencies; hospital main line 303-812-2000 Life-threatening symptoms, trauma, severe illness, and urgent hospital-based emergency care.
Birth Concierge 303-812-4648 Pregnancy planning, delivery preparation, hospital tour questions, and maternity-service navigation.
Lactation help 303-812-4642 Breastfeeding, pumping, infant feeding, and lactation-support questions.
Outpatient Infant Feeding Clinic 303-812-3344 Infant feeding support and follow-up care when appropriate.
Outpatient nutrition services 303-467-4468 Nutrition counseling, diet support, and outpatient nutrition scheduling.
Outpatient rehabilitation 303-318-1330 Rehab, therapy, recovery planning, and outpatient rehabilitation questions.
Pharmacy 303-812-2326 Hospital pharmacy questions, medication routing, and prescription support when appropriate.
Main gift shop 303-812-3465 Main lobby gift shop questions and visitor purchases.
Baby Joe’s Gift Shop 303-812-3467 Fourth-floor maternity-area gift shop questions.
Financial counselor / estimate help 1-800-762-6438 Cost estimates, payment questions, and financial-counselor support for non-emergency care.
Phone tip: If a department number is busy or you are not sure where to call, use the main hospital number and ask for the department by name.

Emergency room and urgent hospital care

Saint Joseph Hospital’s emergency department is for serious illness, injuries, and trauma. Call 911 for life-threatening symptoms.

Go to the ER for serious symptoms

Use emergency care for chest pain, stroke symptoms, trouble breathing, serious injury, severe bleeding, seizure, poisoning, major burns, sudden weakness, or severe abdominal pain.

Trauma care

The emergency department includes trauma care. If the injury is severe, call 911 so emergency responders can choose the safest transport route.

Pregnancy emergencies

Pregnancy-related emergencies should be evaluated promptly. Call 911 for severe symptoms or call the hospital for direction when safe.

Bring essential information

Bring medication list, allergies, ID, insurance card, advance directive if available, and emergency contact information.

Do not wait for an appointment if symptoms are sudden, severe, or life-threatening. Emergency teams can evaluate urgent conditions even when regular departments are closed.

Appointments, referrals, and provider search

For non-emergency care, start with the hospital page, Intermountain provider finder, your primary care provider, or your insurance plan.

Decide whether it is emergency or scheduled care. Use the ER for serious symptoms. Use appointments for planned imaging, specialty care, surgery consults, maternity planning, rehab, and routine follow-up.
Find the correct service line. Review the official medical-services page and choose the department that matches your condition or referral.
Check referral and insurance requirements. Some specialties, imaging, rehabilitation, procedures, and surgeries may require a referral, prior authorization, or in-network provider selection.
Prepare your medical history. Bring medication list, allergies, past surgeries, test results, imaging CDs if requested, and the reason for your visit.
Use MyChart when available. MyChart can help with visit information, messages, results, bills, estimates, and sharing records with another provider.
Appointment call script: “I need an appointment at Saint Joseph Hospital or with an Intermountain provider. My concern is _____. My insurance is _____. Do I need a referral or prior authorization?”

Medical services at Intermountain Health Saint Joseph Hospital

The hospital provides hospital-based care and connects patients to multiple specialty services on or near the Denver campus.

Service area What it may help with Patient tip
Emergency care and trauma care Serious illness, complex emergencies, injury, trauma evaluation, and urgent hospital-based treatment. Call 911 for life-threatening symptoms. Use ER entrance and bring medication/allergy information.
Heart and vascular care Heart symptoms, cardiac evaluation, vascular concerns, and advanced heart-care routing. Chest pain, stroke-like symptoms, or severe shortness of breath should be treated as emergency symptoms.
Brain and spine Neurological, neurosurgical, spine, pain, and recovery-related care routing. Bring prior imaging reports, medication list, and referral information.
Cancer care Oncology care coordination, treatment planning, specialty referrals, and related hospital services. Ask which records, pathology reports, scans, and insurance approvals are needed before the first visit.
Imaging and radiology Diagnostic imaging, radiology exams, mammography, and test-result support. Ask about appointment time, fasting, contrast, prior images, and MyChart result timing.
Surgical services General surgery, specialty procedures, pre-op instructions, recovery planning, and hospital surgical care. Request written estimates, pre-op medication instructions, arrival time, and discharge transportation rules.
Orthopedics Bone, joint, injury, mobility, surgical, and rehabilitation-related care. Bring prior X-rays or imaging reports and ask whether outpatient rehab is needed afterward.
Pregnancy and baby Labor and delivery, OB-GYN, midwifery, high-risk pregnancy, NICU, postpartum recovery, and lactation. Ask about preregistration, birth center tour, support person, NICU rules, and insurance benefits.
Pharmacy Medication support, hospital pharmacy questions, and prescription coordination. Ask before discharge whether prescriptions are sent to your regular pharmacy or hospital pharmacy.
Outpatient nutrition and rehabilitation Recovery, diet planning, physical rehab, therapy, cardiac/pulmonary recovery, and chronic-condition support. Verify referral, insurance authorization, appointment location, and parking instructions.
Women’s health, wound care, palliative care, pulmonology, rheumatology, ophthalmology, podiatry, and related specialties Specialty evaluations and ongoing condition-specific care. Call the main line or use Find a Provider to confirm the correct clinic, location, and appointment requirements.

Pregnancy, birth center, NICU, and lactation information

Saint Joseph Hospital provides maternity and newborn care for Denver-area families, including labor and delivery, high-risk pregnancy support, postpartum care, and lactation resources.

Labor and delivery

The Pregnancy and Baby department supports labor and delivery, birth plan choices, C-sections, VBAC when appropriate, and postpartum recovery.

High-risk pregnancy

Maternal-fetal medicine and hospital-based teams support pregnancies needing closer monitoring or specialized care.

Level III NICU

The hospital’s maternity information describes a Level III NICU for premature or medically complex newborns.

Lactation support

For lactation help, call 303-812-4642. For Birth Concierge questions, call 303-812-4648.

Before delivery
Ask about preregistration, hospital tour, insurance benefits, birth preferences, support person rules, parking, and what to bring.
During labor
Follow your OB, midwife, or hospital instructions. Call 911 for severe bleeding, seizure, trouble breathing, loss of consciousness, or major emergency symptoms.
After delivery
Ask about discharge instructions, newborn appointments, feeding support, postpartum warning signs, records, birth certificate process, and MyChart access.

MyChart patient portal and Intermountain Health app

MyChart is the main digital route for many patient tasks after care at Intermountain Health facilities.

View records and results

Use MyChart to view visit information, test results, after-visit summaries, and care-team messages when available.

Share records

Intermountain’s medical-records guidance allows patients to share records securely with another provider through the app when available.

Billing and estimates

Use the Billing menu in MyChart to create estimates for non-emergency services and review billing information.

Account access

If login fails, use the MyChart help tools or call Intermountain support. Do not create duplicate accounts if you already have one.

Portal tip: When requesting records, use the exact facility name “Saint Joseph Hospital,” the service date, and the document type such as discharge summary, imaging report, lab result, operative note, or itemized bill.

Medical records, imaging results, discharge summaries, and record transfers

Use MyChart for many routine records. Use the official medical-records request route for full records, older records, amendments, or provider-to-provider transfers.

Record need Best route Helpful details to include
Discharge summary MyChart or medical-records request Hospital stay date, admitting doctor, department, and where the summary should be sent.
Lab or imaging result MyChart first; imaging department or medical records if missing Test date, test name, ordering provider, and whether you need images or only the written report.
Records for a specialist Use Intermountain app/MyChart record sharing or formal release request Specialist name, fax number, clinic address, requested date range, and urgency.
Older records Medical-records request with facility and dates Care date, former name, date of birth, and whether records are from Saint Joseph Hospital before current Intermountain systems.
Record correction or amendment Medical-records amendment process Document name, date, disputed information, and the correction or statement you want reviewed.
Privacy note: Hospital records are protected health information. The hospital may need identity verification, legal authority, signed authorization, or patient approval before releasing records.

Billing, estimates, standard charges, itemized bills, and facility fees

Hospital bills can include separate charges from the hospital, physicians, anesthesiology, imaging, labs, pathology, or other care teams.

Use MyChart for an estimate. Sign in, open the Billing menu, choose Estimates, create a new estimate, select the Intermountain location, and enter the procedure name or CPT code when available.
Confirm with your insurance plan. Ask whether Saint Joseph Hospital, the physician, anesthesiology group, lab, and imaging provider are in-network for your exact plan.
Ask for an itemized bill. If a bill is confusing, request an itemized statement and compare it with your explanation of benefits.
Ask about facility fees. Colorado patients at Intermountain locations may receive facility-fee disclosures for certain care settings. Ask billing support if you are unsure.
Apply early for financial help if needed. Financial assistance, discounts, and payment options may depend on income, insurance, household size, and bill type.
Estimate warning: A hospital estimate is not a final bill. Emergency findings, complications, added imaging, physician fees, anesthesia, labs, and insurance processing can change the final amount.

Insurance, Medicare, Medicaid, financial assistance, and cost questions

Before scheduled care, confirm coverage with both Intermountain and your insurance company.

Question Who to ask Why it matters
Is the hospital in-network? Your insurance company and Intermountain billing support A hospital can be in-network while a specific doctor, anesthesiologist, lab, or imaging provider may be billed separately.
Do I need prior authorization? Ordering provider and insurance plan Surgeries, imaging, rehab, specialty care, and non-emergency hospital services may require approval before the visit.
Can I get a discount or payment plan? Intermountain financial assistance or billing Financial assistance may reduce eligible hospital bills for qualifying patients.
Will I get separate physician bills? Billing support and insurance company Hospital facility charges and physician professional charges may be billed separately.
What if it was an emergency? Billing, insurance company, and patient advocate if needed Emergency billing rules and insurance processing can differ from scheduled-care estimates.
Billing call script: “I received a Saint Joseph Hospital bill. My account number is _____. Can you explain the charge, whether insurance has processed it, whether there are separate physician bills, and whether I qualify for assistance or a payment plan?”

Visiting hours, patient-room calls, gift shop, and visitor safety

The main hospital listing shows visiting hours of 7am–9pm, but units may have special rules.

General visiting hours

Plan around 7am–9pm general visiting hours, then confirm with the unit for ICU, maternity, isolation, surgery recovery, behavioral safety, and after-hours exceptions.

Patient-room routing

Call 303-812-2000 and ask for the patient or unit. Staff may be unable to confirm details if the patient has privacy restrictions.

Gift shop

The main-floor gift shop is near the café. Baby Joe’s Gift Shop is on the fourth floor. Call before relying on holiday or weekend hours.

Visitor safety

Do not visit if you have fever, flu symptoms, vomiting, contagious illness, or recent exposure that could endanger patients.

Bring
Photo ID, patient room or unit, phone charger, small personal items, and any approved items requested by the patient.
Do not bring
Large valuables, strong fragrances, unapproved food, balloons or flowers for restricted units, or confidential documents unless needed.
Before arriving
Call the unit if the patient is in ICU, maternity, emergency department, surgery recovery, isolation, or has requested privacy restrictions.

Parking, entrances, valet, and campus arrival tips

Saint Joseph Hospital is near 19th Avenue and Downing Street in Denver. Parking and entrance choices may depend on your appointment location.

Main hospital arrival

Use the main hospital address, then follow campus signage for patient drop-off, emergency entrance, outpatient services, or the correct clinic building.

Self-parking

Patient and visitor parking is available through campus garages and nearby surface parking areas. Confirm the best garage for your department before arriving.

Valet

Parking guidance for the campus has described free valet service for patients and visitors during weekday daytime hours. Confirm current availability before relying on it.

ER parking

For emergencies, follow emergency department signs. If someone is critically ill, call 911 rather than driving yourself when unsafe.

Arrival tip: Denver traffic and hospital-campus parking can add time. For scheduled care, arrive early enough for parking, check-in, insurance verification, and wayfinding.

Saint Joseph Hospital map and location

Use this map for general directions to the Denver hospital campus. Confirm your department entrance before appointment day.

Intermountain Health Saint Joseph Hospital
1375 East 19th Avenue
Denver, CO 80218
Main: 303-812-2000

The hospital is near East 19th Avenue and Downing Street in Denver. Use campus signage for emergency, inpatient, outpatient, maternity, and clinic entrances.

Before you go: patient checklist

A little preparation can reduce delays at check-in, billing, registration, imaging, surgery, or discharge.

Visit type Bring or confirm Ask before leaving
Emergency care ID if available, medication list, allergies, emergency contact, insurance card, and advance directive if available. Diagnosis, follow-up plan, prescriptions, warning signs, return precautions, and records access.
Surgery or procedure Photo ID, insurance card, pre-op instructions, medication list, responsible adult driver, and required forms. Recovery rules, activity limits, wound care, medication changes, follow-up appointment, and billing contacts.
Imaging Order/referral, insurance authorization, prior images, implant/device details, and fasting instructions if required. When results will post, who receives the report, and whether images can be shared with another provider.
Maternity ID, insurance card, birth plan, medication list, OB information, pediatrician name if chosen, and hospital bag. Postpartum instructions, newborn follow-up, lactation support, MyChart access, and discharge paperwork.
Specialty appointment Referral, imaging/labs, medication list, symptoms timeline, prior records, and insurance card. Next tests, treatment options, risks, costs, follow-up timing, and who coordinates ongoing care.

Intermountain Health Saint Joseph Hospital FAQs

Common questions about address, phone number, ER, visiting hours, services, MyChart, billing, maternity care, records, and parking.

1. What is the address of Intermountain Health Saint Joseph Hospital?
Intermountain Health Saint Joseph Hospital is located at 1375 East 19th Avenue, Denver, CO 80218.
2. What is the main phone number for Saint Joseph Hospital in Denver?
The main hospital phone number is 303-812-2000. Use it for the operator, department routing, patient-room routing, and general hospital questions.
3. Is Saint Joseph Hospital open 24 hours?
Yes. The hospital is listed as open 24/7, and the emergency department provides around-the-clock emergency care. Department, clinic, outpatient, gift shop, and visitor hours can vary.
4. What are the visiting hours at Saint Joseph Hospital?
The main hospital listing shows visiting hours of 7am to 9pm. Always confirm special rules for ICU, maternity, isolation rooms, emergency department patients, and after-hours visits.
5. Does Saint Joseph Hospital have an emergency room?
Yes. Saint Joseph Hospital has a 24/7 emergency department in Denver for serious illness, injury, and trauma care. Call 911 immediately for life-threatening symptoms.
6. What services does Saint Joseph Hospital offer?
Services listed by Intermountain include emergency care, trauma care, heart and vascular care, brain and spine, cancer care, imaging, orthopedics, pregnancy and baby, surgical services, women’s health, pharmacy, nutrition, rehab, wound care, and other specialty services.
7. How do I access my Saint Joseph Hospital medical records?
Use Intermountain Health MyChart for many records and results. For full records, older records, provider-to-provider transfers, or amendments, use the official Intermountain medical-records request process.
8. How do I estimate the cost of care at Saint Joseph Hospital?
For non-emergency care, sign in to MyChart, open Billing, choose Estimates, create a new estimate, select the Intermountain location, and enter the procedure name or CPT code if known. Confirm your final responsibility with your insurance company or a financial counselor.
9. Does Saint Joseph Hospital offer pregnancy and baby services?
Yes. The hospital’s Pregnancy and Baby department includes labor and delivery, birth plan support, OB-GYN and midwifery care, high-risk pregnancy services, Level III NICU, postpartum recovery, classes, and lactation support.
10. Where should I park for Saint Joseph Hospital?
Use the hospital campus at 1375 East 19th Avenue and follow signs for the correct entrance, garage, valet, emergency department, outpatient service, or maternity area. Confirm parking and entrance details before scheduled appointments.