Doylestown Health Doylestown: Contact & Patient Info

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Doylestown Hospital Guide · Contact · Patient Info · Penn Medicine

Doylestown Health Doylestown hospital contact, ER access, appointments, MyChart, visitor rules, parking, billing, and patient support

Doylestown Hospital is located at 595 West State Street, Doylestown, PA 18901. The main hospital phone number is 215-345-2200, and the hospital is listed as open 24 hours.

Use this guide to call the right number, plan an emergency visit, schedule care, use MyChart, request records, understand visitor rules, find parking, estimate costs, ask for financial help, and prepare for a hospital stay.

Call Hospital: 215-345-2200 Official Hospital Page MyChart Login Map & Parking
Emergency warning: For a life-threatening medical emergency, call 911 or go to the nearest emergency department. Do not use an online form, portal message, or routine appointment request for chest pain, stroke symptoms, major injury, severe breathing trouble, uncontrolled bleeding, or another urgent condition.
Hospital address 595 West State Street

Doylestown, PA 18901.

Main phone 215-345-2200

Use for operator assistance, patient routing, general hospital questions, and after-hours connection.

Hospital hours 24 hours

The hospital is listed as open 24 hours. Individual entrances and outpatient departments have separate hours.

Appointment help 800-789-7366

Use Penn Medicine appointment support or the Find a Doctor tool for scheduled care.

Patient advocate 215-345-2424

Use for patient and guest relations questions, comments, complaints, or care-experience concerns.

Cost estimates 215-614-0581

Use for price transparency and estimate support before non-emergency services.

Start here: what do you need from Doylestown Hospital?

Use the correct route based on whether you need emergency care, a scheduled appointment, a hospital record, a billing answer, or visitor information.

Your need Best first step What to have ready
Emergency care Call 911 for a life-threatening emergency or go to the emergency department at Doylestown Hospital. Patient name, symptoms, medication list, allergies, insurance card if available, and emergency contact.
Schedule a non-emergency appointment Use Penn Medicine Find a Doctor or call 800-789-7366. Insurance plan, referral if required, preferred specialty, symptom summary, and availability.
Reach the hospital operator Call 215-345-2200. Patient name, department, unit, provider name, or reason for calling.
Use the patient portal Use MyChart by myPennMedicine for current access after the Doylestown Health transition. Date of birth, email, phone number, activation details, or login credentials.
Request medical records Use MyChart or Penn Medicine medical-record access instructions. Patient identity details, date of service, department, record type, recipient, and signed authorization if needed.
Visit a patient Check Doylestown Hospital visitor policies before leaving. Patient unit, room number if known, visitor age, support-person status, and photo ID.
Estimate cost or ask billing questions Use Penn Medicine estimates, price transparency, billing, or financial assistance resources. Procedure name, CPT code if available, insurance card, location, provider, and scheduled date.
Best preparation bundle: photo ID, insurance card, medication list, allergies, provider names, appointment instructions, test order, referral, advance directive, emergency contact, MyChart login, and payment or billing information.

Doylestown Hospital contact directory

Call the main number for urgent routing, but use the specialty numbers below when you already know the exact service you need.

Department or need Phone / contact Use it for
Main hospital operator 215-345-2200 Hospital routing, patient unit connection, after-hours help, and general information.
Emergency department 911 for life-threatening emergencies; hospital main line 215-345-2200 Emergency care access. The ER entrance is open 24/7.
Penn Medicine appointment help 800-789-7366 Find a provider, schedule care, and get patient-resource help during listed support hours.
Patient and Guest Relations 215-345-2424 Questions, comments, complaints, communication concerns, and patient-experience support.
Case Management 215-345-2360 Discharge planning, home-care coordination, skilled nursing planning, and post-hospital support.
Patient and Family Education Coordinator 215-345-2509 Education support and help understanding patient materials.
Patient Financial Services 215-345-2198 Insurance and hospital-billing questions related to a stay or service.
Price transparency estimators 215-614-0581 Estimated out-of-pocket cost for non-emergency services.
Financial assistance 800-406-1177 Request financial-assistance application help for eligible Penn Medicine and Doylestown Health patients.
Chaplain services 215-345-2269 Spiritual support, prayer, comfort, or chapel-related help.
Gift shop 215-345-2238 Gift shop questions and patient gift orders.
Insurance plan questions 215-345-2443 Doylestown Hospital insurance and managed-care plan questions.

Doylestown Hospital emergency care and urgent routing

The emergency department is located at Doylestown Hospital and provides emergency care 24 hours a day, seven days a week.

Use 911 for life-threatening emergencies

Call 911 for signs of heart attack, stroke, major trauma, severe shortness of breath, uncontrolled bleeding, poisoning, seizure, or sudden severe symptoms.

ER entrance is open 24/7

The emergency department entrance is the after-hours route when other hospital entrances are closed.

Bring essential information

Bring ID, insurance card if available, medication list, allergies, recent test results, and emergency contact details.

Do not use portal messages for emergencies

Portal messages and online forms are for non-emergency communication and may not be reviewed quickly enough for urgent medical needs.

Arrival tip: If you are driving someone to the ER, use the emergency department drop-off first, then park. Accessible parking is available next to the ER.

Appointments, referrals, and scheduled care

Scheduled care should be arranged through Penn Medicine appointment support, Find a Doctor, your physician office, or MyChart when available.

Choose the right care route. Emergency symptoms go to 911 or the ER. New symptoms, follow-up visits, imaging, surgery, maternity, cancer, cardiac, rehab, and specialty visits should be scheduled through the correct service.
Call appointment support or use Find a Doctor. Use 800-789-7366 or the official Find a Doctor tool to locate a provider, specialty, or appointment option.
Check referral and authorization rules. Some insurance plans require a referral, prior authorization, specific lab location, or in-network provider selection.
Prepare your records. Bring prior imaging, test results, medication list, allergies, recent hospital paperwork, and outside provider notes if requested.
Confirm arrival location. Doylestown Hospital has different entrances and nearby facilities. Confirm whether your appointment is in the main hospital, Pavilion, Ambulatory Center, Cancer Institute, imaging area, or another Doylestown Health location.
Use MyChart for non-urgent follow-up. Use MyChart for appointment details, messages, test results, estimates, and financial-assistance tasks when available.
Appointment call script: “I need to schedule care at Doylestown Hospital or a Penn Medicine Doylestown Health location. My reason for visit is ____. My insurance is ____. Do I need a referral, authorization, test order, or specific entrance?”

Doylestown Hospital services and specialties

Doylestown Hospital is a community teaching hospital with inpatient, outpatient, emergency, surgical, maternity, heart, cancer, rehabilitation, imaging, and specialty services.

Service area What patients usually need Best next step
Emergency services 24/7 emergency evaluation for serious illness or injury. Call 911 for life-threatening symptoms or go to the ER entrance.
Primary care Routine health screenings, seasonal illness, ongoing conditions, referrals, and family medicine. Use Find a Doctor or call appointment support.
Heart and vascular care Cardiac evaluation, vascular care, advanced heart procedures, and follow-up after hospitalization. Confirm whether your visit is at the main hospital, Heart Institute, or Gorsky Atrium.
Cancer care Cancer Institute visits, infusion, imaging, treatment planning, and support services. Confirm Pavilion or Cancer Institute parking and appointment location.
Maternity and prenatal care Labor and delivery, prenatal testing, postpartum care, parent education, and intensive care nursery support. Review maternity visitor rules and confirm support-person instructions.
Imaging and testing MRI, breast imaging, prenatal testing, labs, and outpatient diagnostics. Use parking guidance for ground-floor services and confirm test orders.
Surgery and procedures Same-day surgery, pre-admission testing, operating-room procedures, and recovery planning. Review instructions, arrival time, fasting rules, ride-home rules, and estimate details.
Rehabilitation Outpatient rehabilitation, physical medicine, and therapy-related services. Confirm Ambulatory Center parking or the specific rehab location before arriving.
Important: Some providers, radiology groups, emergency groups, anesthesiology groups, and specialists may bill separately from the hospital. Ask before scheduled services if you need a full cost estimate.

MyChart by myPennMedicine and Doylestown Health portal change

Doylestown Health patients now use MyChart by myPennMedicine for current health-care management. Older Doylestown portal tools may be read-only after the transition.

Current portal
Use MyChart by myPennMedicine for current Penn Medicine Doylestown Health access, including appointments, messages, results, estimates, and financial-assistance tasks when available.
Legacy portal note
The MyHealthDoylestown portal and Physician Practices and Urgent Care portal are available in read-only mode as of July 1, 2026.
Hospital or ER portal help
For older MyHealthDoylestown hospital or emergency-services portal questions, use the listed support route: pmdh-myhealthdoylestown@pennmedicine.upenn.edu or 267-885-1599 during stated weekday support hours.
Physician practice portal help
For older physician-practice or urgent-care portal questions, use the Doylestown portal support number listed by Penn Medicine: 215-345-2314.
Proxy access
If you need access to another patient’s information, use official proxy access instructions and authorization. Do not share passwords.
Portal safety: MyChart is not for emergencies. Call 911 or use the ER for urgent medical symptoms.

Medical records, test results, and health information access

Use MyChart for many current records. Use medical-record instructions or authorization forms when a formal release is required.

Record need Best route What to include
Recent test result or visit summary MyChart by myPennMedicine Patient login, date of service, department, provider, and test or visit type.
Full hospital record Penn Medicine patient-access medical-record instructions Patient identity, date range, record type, delivery method, and signed authorization if needed.
Records before July 1, 2026 Legacy Doylestown Health portal support or medical-record access route Whether the visit was hospital/ER, physician practice, or urgent care.
Records sent to another provider Medical records / Health Information Management Receiving provider name, fax, address, phone, reason, and signed release if required.
Proxy or caregiver access MyChart proxy access or official authorization process Relationship to patient, patient consent, legal authority if applicable, and identification.
Billing record or itemized bill Billing or Patient Financial Services Account number, service date, insurance, guarantor, and request for itemized charges.
Records request script: “I need a copy of records from Doylestown Hospital for service date ____. The department was ____. Please tell me whether I should use MyChart, a medical-record request, or a signed authorization form.”

Visitor policies, support people, and after-hours entry

Visitor rules vary by unit. Always check the official visitor-policy page before arriving, especially for intensive care, maternity, respiratory isolation, outpatient procedures, and after-hours visits.

Area Common rule or note Practical tip
Acute Care, Intensive Care, IVU, CVICU Visitation is listed from 9 a.m. to 9 p.m. daily, with up to two visitors at a time. After 8 p.m., enter through the emergency department and check in with security.
VIA Maternity Center prenatal testing One support person is allowed for prenatal testing; children are not allowed. Confirm rules before bringing family members.
Labor and delivery Up to three support people are allowed and may receive orange identification bands. Ask in advance about doula, sibling, and overnight support-person rules.
Postpartum One banded support person may visit anytime and stay overnight; two visitors are allowed at a time between noon and 8 p.m. Children younger than 15 may be limited unless they are siblings of the newborn.
Respiratory isolation One visitor is listed from 9 a.m. until 9 p.m. daily. Rules can change at the discretion of unit management or infection prevention.
Outpatient areas Patients may have a support person present, with clinical restrictions possible in surgical, procedural, and operative areas. Ask before bringing more than one person to a procedure visit.
Visitor-rule caution: Visitor policies can change for safety, infection prevention, unit capacity, patient condition, or special clinical needs. Confirm before leaving home.

Preparing for a stay at Doylestown Hospital

A little preparation can prevent delays at registration, reduce duplicate paperwork, and help your care team discharge you safely.

Bring identification and insurance

Bring photo identification, health insurance information, and any paperwork requested by your physician or hospital team.

Bring advance directive documents

Bring copies of an advance directive, durable power of attorney, living will, or health-care decision documents if you have them.

Bring a medication list

Include medication names, doses, frequency, allergies, pharmacy, and doctors’ names with phone numbers.

Leave valuables at home

Do not bring valuables such as jewelry and unnecessary electronics. Label essential personal items like dentures, hearing aids, glasses, cane, or walker.

Care planning: Case Management is available in hospital units to help with discharge planning, home-care needs, skilled nursing arrangements, and recovery planning when appropriate.

Parking, entrances, ArtWalk, and drop-off guidance

Doylestown Hospital has a parking garage, ArtWalk connection, main lobby routes, ER access, and special parking guidance for outpatient services.

Parking or entrance need Official guidance summary Practical tip
Parking garage Patients and visitors can park in the Doylestown Hospital parking garage for $3 per day. Pay stations accept cash and credit cards; exit gates accept credit cards.
ArtWalk The ArtWalk connects the parking garage ground level to the hospital ground level. Use the callbox for after-hours ArtWalk access when available.
Outpatient testing or same-day services Ground-floor services such as MRI, prenatal care, and breast imaging often use the first floor of the garage and main hospital entrance. Confirm whether your appointment is in the main hospital, Pavilion, Ambulatory Center, or another building.
Emergency department The emergency department is next to the hospital’s main entrance and the ER entrance is open 24/7. Use ER drop-off first if the patient needs immediate help.
Accessible parking Accessible parking is available directly next to the Main Hospital/Main Lobby entrance and the Emergency Department entrance. Ask staff for wheelchair or escort support if needed.
After-hours entry If arriving after hours for departments other than the ER, use posted after-hours entrance instructions or the emergency department entrance. Call 215-345-2200 if you are unsure which entrance to use.

Billing, price transparency, estimates, and Good Faith Estimate rights

Cost information depends on the facility, insurance contract, deductible, copay, coinsurance, provider group, and whether the service is emergency or scheduled.

Use estimates before planned care. For non-emergency services, use MyChart, guest estimate tools, email pricetransparency@pennmedicine.upenn.edu, or call 215-614-0581.
Ask whether provider bills are separate. The hospital facility estimate may not include separate bills from physicians, surgeons, anesthesiology, radiology, emergency groups, or other non-employed providers.
Have details ready. Provide patient name, service location, insurance card, planned procedure, CPT code if available, and ordering provider.
Ask about Good Faith Estimate rules. If uninsured or not using insurance, ask for a Good Faith Estimate for non-emergency items and services.
Use financial assistance if cost is a barrier. Ask for financial-counselor support before or after care when eligible.
Estimate caution: Emergency care, clinical changes, added tests, complications, provider billing, observation status, insurance rules, or out-of-network providers can change final out-of-pocket cost.

Accepted insurance and managed care questions

Penn Medicine lists participating health plans for Doylestown Hospital, but insurance participation and benefits can vary by plan product.

Before scheduled care
Call your insurance member services number and ask whether Doylestown Hospital, the physician, facility service, lab, imaging, and procedure are in network.
Penn Medicine help
Use 800-789-7366 for scheduling questions and 215-345-2443 for Doylestown Hospital insurance and managed-care questions.
Referral checks
Ask whether your plan requires primary-care referral, prior authorization, medical necessity review, or a specific lab or imaging site.
Provider bills
Ask whether radiology, anesthesiology, emergency medicine, pathology, surgeon, or specialist bills may be separate.
Bring to visit
Bring current insurance card, photo ID, referral, authorization number, and employer or subscriber details if needed.

Financial assistance and help paying for care

Penn Medicine financial assistance is reviewed individually based on household income, resources, and other financial factors.

Request an application

You can request financial assistance by phone, in person, or online. Interpretation services are available upon request.

Use MyChart when available

MyChart by myPennMedicine can be used to submit and track financial-assistance applications for eligible Penn Medicine Doylestown Health patients.

Call for help

For Doylestown Health and other listed Penn Medicine locations, call 800-406-1177 for financial-assistance help.

Ask early

For non-emergency care, ask about estimates and assistance before the service. For emergency care, get medical help first.

Financial-help checklist: household income, assets, number of people in household, insurance status, recent bills, service dates, account number, tax or pay documentation, and hardship details.

Hospital amenities, wayfinding, cafeteria, chapel, gift shop, and support services

Doylestown Hospital provides practical visitor and patient support inside the hospital campus.

Amenity What is available Helpful detail
Information desks Maps, wayfinding, escorts, wheelchair and walking support, and general hospital information. Information desks are listed in the Main Lobby and North Lobby areas.
Cafeteria Fresh Inspirations cafeteria on the Ground Floor of the North Wing. Weekend and weekday hours differ, so check current posted hours before planning meals.
Micro-Market Grab-and-go meals, snacks, beverages, and cashless payment options. Listed as open 24/7.
Chaplain services Spiritual and emotional support for patients, visitors, and employees. Call 215-345-2269 or ask staff from inside the hospital.
Gift shop Flowers, snacks, get-well gifts, beverages, convenience items, and Doylestown-branded merchandise. Call 215-345-2238 for gift shop questions.
Therapy dogs Therapy dog visits may be available for certain hospital units without contact precautions. Call Volunteer Services at 215-345-2204 to request a therapy dog visit.
Room service dining At Your Request Room Service Dining for admitted patients. Use in-room phone instructions or call 215-345-2020 from a mobile phone when appropriate.

Doylestown Hospital map and location

Use this map for the main hospital campus. Confirm your exact entrance if your appointment is in the Pavilion, Ambulatory Center, Cancer Institute, imaging area, or another nearby Doylestown Health location.

Doylestown Hospital

595 West State Street
Doylestown, PA 18901
Main: 215-345-2200
Appointment help: 800-789-7366

Main hospital campus map. Use official directions and parking guidance for the correct garage, ArtWalk route, ER entrance, or specialty-building entrance.

Arrival checklist

  • Confirm department, entrance, appointment time, and parking route.
  • Bring photo ID, insurance card, referral, authorization, and appointment instructions.
  • Use the ER entrance for emergency care or after-hours entry when other entrances are closed.
  • Ask information desk volunteers for maps, escorts, wheelchair support, or wayfinding help.
  • Call the main operator if you are unsure where to go.

Official source checklist for Doylestown Hospital

Use these official sources for final verification because hours, visitor rules, parking routes, portal access, insurance participation, and billing policies can change.

Official source What it verifies When to use it
Doylestown Hospital official page Address, phone number, 24-hour listing, hospital overview, beds, providers, specialties, and appointment route. Use first for general hospital contact and official location information.
Directions and parking Parking garage fee, ArtWalk route, ER entrance, accessible parking, and entrance hours. Use before driving to the hospital.
Visitor policies Visitor hours, support-person rules, maternity guidance, respiratory isolation rules, outpatient visitor notes, and after-hours security check-in. Use before visiting a patient.
Preparing for your stay What to bring, patient advocacy contacts, case management, education support, advance directives, and insurance preparation. Use before an inpatient stay or scheduled procedure.
Getting around Information desks, cafeteria, chapel, gift shop, therapy dogs, quiet spaces, ArtWalk, and room service details. Use for wayfinding and in-hospital support.
Patient and visitor resources Find a doctor, bill pay, appointments, MyChart, medical records, financial assistance, insurance, price transparency, and patient rights links. Use as the main patient-resource hub.
Patient access to health information Medical-record access and Doylestown Health portal support details. Use for records, portal support, older records, and proxy-access questions.
Price transparency Hospital charge transparency, Doylestown Hospital price file, estimator phone/email, and Good Faith Estimate guidance. Use before scheduled non-emergency services.
Financial assistance Financial-assistance request options, MyChart submission, application tracking, and phone support. Use when cost is a barrier or a bill is difficult to pay.
Accepted insurance Participating insurance guidance, plan-change caution, and insurance verification route. Use before scheduled care and confirm details with your insurer.
Independent guide notice: This website is not Doylestown Hospital, Doylestown Health, Penn Medicine, an insurance company, a billing office, or a medical provider. Use official hospital, physician, insurance, and emergency sources for final decisions.

Doylestown Health Doylestown Hospital FAQs

These answers focus on contact information, emergency care, appointments, MyChart, medical records, visitors, parking, insurance, billing, and financial help.

1. What is the address of Doylestown Hospital?
Doylestown Hospital is located at 595 West State Street, Doylestown, PA 18901.
2. What is the main phone number for Doylestown Hospital?
The main phone number for Doylestown Hospital is 215-345-2200. Use it for hospital routing, patient connection, general information, and after-hours operator help.
3. Is Doylestown Hospital open 24 hours?
Yes. The hospital is listed as open 24 hours, and the emergency department entrance is open 24/7. Individual outpatient departments, entrances, clinics, and support offices may have different hours.
4. How do I schedule an appointment with Doylestown Hospital or Penn Medicine Doylestown Health?
Use Penn Medicine Find a Doctor, MyChart when available, or call appointment support at 800-789-7366. For emergencies, call 911 or use the emergency department instead of routine scheduling.
5. Does Doylestown Hospital use MyChart?
Yes. Doylestown Health patients now use MyChart by myPennMedicine for current health-care management. The MyHealthDoylestown portal and Physician Practices and Urgent Care portal are read-only as of July 1, 2026.
6. How do I request Doylestown Hospital medical records?
Start with MyChart by myPennMedicine for current records. For a formal release, older records, proxy access, or records sent to another provider, use Penn Medicine medical-record access instructions and provide patient identity, date of service, department, and record type.
7. What are Doylestown Hospital visitor hours?
Visitor hours depend on the unit. Acute Care, Intensive Care, IVU, and CVICU are listed as 9 a.m. to 9 p.m. daily with up to two visitors at a time. After 8 p.m., visitors should enter through the emergency department and check in with security.
8. How much is parking at Doylestown Hospital?
The Doylestown Hospital parking garage is listed at $3 per day for patients and visitors. Parking and entrance routes vary by service, so check official directions before arriving.
9. How do I get a cost estimate for Doylestown Hospital services?
For non-emergency services, use MyChart or guest estimate tools, email pricetransparency@pennmedicine.upenn.edu, or call 215-614-0581. Have your insurance, procedure, CPT code if available, location, and provider information ready.
10. Does Doylestown Hospital offer financial assistance?
Penn Medicine financial assistance may be available based on household income, resources, and other financial factors. Doylestown Health patients can request help by phone, in person, online, or through MyChart when available. Call 800-406-1177 for assistance.