Children’s Mercy Hospital Kansas: Pediatric Care & Info

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Kansas City Pediatric Hospital Guide · Children’s Mercy · MO & KS Campuses

Children’s Mercy Hospital Kansas City address, Kansas campus, ER access, appointments, records, parking, billing, and family care information

Children’s Mercy Hospital Kansas can mean two nearby places: the main Children’s Mercy Adele Hall campus in downtown Kansas City, Missouri, or Children’s Mercy Hospital Kansas in Overland Park, Kansas.

This guide helps families choose the right campus, call the correct emergency department, prepare for appointments, use MyChart, request medical records, check billing and insurance, find parking, and use family-support services safely.

Call Main KC Campus Call Kansas Campus Adele Hall Campus Children’s Mercy Kansas
Child medical emergency? Call 911 or go to the closest emergency department. Children’s Mercy emergency services are available 24 hours a day, 365 days a year, but families should not delay emergency care to compare campuses online. For suspected poisoning in the U.S., call 1-800-222-1222.
Main Kansas City hospital Adele Hall Campus

2401 Gillham Road, Kansas City, MO 64108. Main phone: 816-234-3000.

Kansas hospital campus Children’s Mercy Kansas

5808 W. 110th, Overland Park, KS 66211. Main phone: 913-696-8000.

Downtown ER 816-234-3430

Mildred Lane Kemper Emergency Center at Adele Hall; ER entrance is off Holmes Road.

Kansas ER 913-696-8274

Tom Watson Emergency Department at Children’s Mercy Kansas in Overland Park.

New appointments 816-234-3700

Use for first-time scheduling and non-emergency appointment help.

Medical records 816-234-3455

Health Information Management handles official Children’s Mercy medical-record requests.

About Children’s Mercy Hospital Kansas City and Kansas

A practical guide for families searching Children’s Mercy pediatric care in the Kansas City metro.

Children’s Mercy is a pediatric health system serving families across Kansas City, Missouri, Kansas, and the surrounding region. The downtown Adele Hall campus is the main Kansas City hospital at 2401 Gillham Road. Children’s Mercy Hospital Kansas is the Overland Park hospital at 5808 W. 110th.

The two campuses are close enough that families may confuse them, but they have different addresses, ER phone numbers, parking areas, entrances, and appointment locations. Always check the exact campus name on your appointment reminder, referral, discharge paperwork, or MyChart message before driving.

Plain-English answer: For downtown Kansas City hospital care, use the Adele Hall campus. For the Kansas hospital campus, use Children’s Mercy Kansas in Overland Park. For life-threatening symptoms, use 911 or the nearest ER rather than choosing by website title.

Start here: which Children’s Mercy campus do you need?

The right campus depends on your child’s symptoms, appointment location, specialty, physician order, referral, or emergency need.

Your need Best starting point What to confirm
Life-threatening emergency Call 911 or go to the nearest emergency department. Do not wait for appointment scheduling, MyChart messages, or online directions.
Downtown Kansas City hospital Children’s Mercy Adele Hall Campus, 2401 Gillham Road, Kansas City, MO 64108. Clinic, tower, ER entrance off Holmes Road, parking garage, valet, and check-in location.
Kansas hospital in Overland Park Children’s Mercy Hospital Kansas, 5808 W. 110th, Overland Park, KS 66211. Main entrance, Tom Watson ER, Lot A/B visitor parking, Lots E/F ER parking, and valet hours.
New specialty appointment Call scheduling at 816-234-3700 or use the clinic’s specific scheduling route. Referral, insurance, provider order, records, imaging, labs, campus, building, and arrival time.
Imaging or laboratory Use the campus listed on the provider’s order. Provider order, walk-in status, sedation need, fasting rules, prior authorization, and exact location.
Medical records Children’s Mercy Health Information Management at 816-234-3455. Child identity, dates of service, record type, release method, and whether MyChart is enough.
Billing or insurance help Billing at 816-701-5100 or financial counseling at 816-234-3567. Account number, insurance plan, referral/prior authorization, estimate, financial assistance, and payment options.
Wrong-campus warning: “Children’s Mercy Kansas City” often points to the Missouri Adele Hall campus, while “Children’s Mercy Kansas” points to the Overland Park hospital. The ER entrances and phone numbers are different.

Children’s Mercy contact directory

Use the main number for routing. Use department-specific numbers for ER, scheduling, medical records, billing, financial counseling, and support services.

Department or need Phone / address Use it for
Adele Hall main campus 816-234-3000
2401 Gillham Road, Kansas City, MO 64108		 Downtown Kansas City hospital routing, patient/family calls, departments, directions, and general questions.
Children’s Mercy Kansas 913-696-8000
5808 W. 110th, Overland Park, KS 66211		 Kansas hospital campus routing, specialty clinics, inpatient unit, surgery, imaging, lab, and general Overland Park questions.
Adele Hall ER 816-234-3430
Mildred Lane Kemper Emergency Center		 Downtown pediatric emergency department routing. Call 911 for life-threatening symptoms.
Kansas ER 913-696-8274
Tom Watson Emergency Department		 Overland Park pediatric emergency department routing. Call 911 for life-threatening symptoms.
Scheduling 816-234-3700 New Children’s Mercy appointments, specialty scheduling, referral questions, and appointment routing.
Medical records / HIM 816-234-3455
Fax: 816-701-4034		 Official medical records, vaccination records, discharge summaries, test results, and complete chart-copy questions.
Billing 816-701-5100 Bills, account questions, insurance balances, itemized statements, payment questions, and billing process help.
Financial counseling 816-234-3567 Financial assistance, Medicaid/KanCare/Missouri coverage questions, payment stress, and help paying a medical bill.
Patient advocate 816-234-3119 Family concerns, complaint routing, care-experience issues, and help when you need support being heard.
Family Resource Center 816-234-3900 Family education resources, hospital navigation support, and caregiver resource questions.
Child Life 816-234-3757 Procedure preparation, coping support, play-based support, and hospital-stay preparation for children.
Critical care transport / clinicians 800-GO-MERCY / 800-466-3729 Clinician consults, admissions, and transports. Families should use 911 for urgent emergencies.
Phone-routing caution: For severe breathing trouble, major injury, seizure emergency, blue lips, unresponsiveness, severe allergic reaction, poisoning, or other danger signs, call 911 instead of waiting on a department line.

Emergency and urgent pediatric care at Children’s Mercy

Children’s Mercy operates two major pediatric emergency departments in the Kansas City metro: downtown Kansas City and Overland Park.

Adele Hall ER
Mildred Lane Kemper Emergency Center, 2401 Gillham Road, Kansas City, MO. ER phone: 816-234-3430. Entrance is on the east side of the hospital, off Holmes Road.
Kansas ER
Tom Watson Emergency Department, 5808 W. 110th, Overland Park, KS. ER phone: 913-696-8274.
ER hours
Children’s Mercy states emergency services are available 24 hours a day, 365 days a year.
High-acuity care
The Adele Hall campus is described as home to the region’s only Level I pediatric trauma center and a dedicated area for patients experiencing mental health crises.
Urgent medical need
Children’s Mercy emergency pages state that if the need is more urgent, call 911.

Call 911 now

Call 911 for severe breathing trouble, blue lips, unresponsiveness, seizure with danger signs, major trauma, severe allergic reaction, severe bleeding, suspected poisoning, or sudden severe symptoms.

Use ER for serious pediatric symptoms

Use a pediatric ER for serious illness, injury, worsening breathing, dehydration, severe pain, head injury, fracture concern, mental health safety concern, or symptoms your clinician says need emergency evaluation.

Use urgent care for minor but prompt needs

Children’s Mercy urgent care is for minor injuries or illnesses that are not life-threatening but still need prompt attention.

Bring key details

Bring medication list, allergies, medical history, specialist names, recent discharge papers, immunization record, insurance card, and any outside test results when safe to do so.

Mental health crisis note: If a child has an immediate safety concern, suicidal thoughts, violent behavior, psychosis, or danger to self or others, use emergency services right away. Children’s Mercy describes emergency mental health crisis support at the Adele Hall emergency department.

Appointments, referrals, and preparing for a Children’s Mercy visit

Non-emergency pediatric care works best when the referral, insurance, records, and exact campus are ready before scheduling.

Decide whether this is emergency or scheduled care. Use 911 or emergency care for danger signs. Use scheduling, clinic pages, or online appointment tools for non-emergency visits.
Call scheduling if your child is new. Children’s Mercy lists 816-234-3700 for first-time scheduling.
Have insurance and referral details ready. The scheduling page asks families to have insurance information and referral details on hand.
Confirm the exact campus and building. Ask whether the appointment is at Adele Hall, Children’s Mercy Kansas, Broadway, Northland, East Kansas City, College Boulevard, Blue Valley, a specialty clinic, or another location.
Ask what records are needed before the visit. Ask whether outside notes, labs, imaging, medication lists, growth charts, operative reports, school forms, or immunization records should be sent first.
Use MyChart after scheduling. MyChart can help families manage appointments, message care teams, request prescription refills, and see health records.
Check parking and visitor rules before arrival. Parking is free at Children’s Mercy locations, but valet hours, visitor parking lots, ER parking, and construction notes can vary by campus.
Appointment script: “My child needs pediatric ____ care. We were referred by ____. Which Children’s Mercy campus should we use, do we need insurance authorization, and should outside records or imaging be sent before scheduling?”

Pediatric services and care areas at Children’s Mercy

Children’s Mercy provides pediatric hospital, specialty, surgical, imaging, emergency, and family-centered care across the Kansas City metro.

Care area What it may include Family tip
Emergency care Pediatric ER evaluation, trauma care, urgent illness or injury care, mental health crisis evaluation, pediatric specialists, and child-focused equipment. Use the closest appropriate ER or 911 for dangerous symptoms. Confirm whether Adele Hall or Kansas ER is the right destination.
Inpatient pediatric care Hospital admission, nursing care, physician rounds, medications, labs, imaging, respiratory care, care coordination, and discharge planning. Ask who is the attending physician and who coordinates discharge instructions.
PICU and high-acuity care Critical-care monitoring and treatment for seriously ill children. Ask how updates are shared, when rounds happen, and what changes would affect transfer or escalation.
NICU care Adele Hall is described as home to the region’s highest-level neonatal intensive care unit. Ask about parent access, feeding plans, social work, lactation, discharge milestones, and follow-up clinics.
Surgery and surgicenter Pediatric surgery, outpatient surgery, anesthesia, recovery, Child Life preparation, and procedure-specific instructions. Confirm fasting rules, arrival time, medication instructions, parking entrance, and who may accompany the child.
Imaging and lab services X-ray, CT, MRI, ultrasound, fluoroscopy, nuclear medicine, lab services, sedation for complex procedures, and kid-friendly imaging processes. Ask whether a provider order, sedation, fasting, insurance authorization, or prior images are needed.
Specialty clinics Children’s Mercy lists 30+ outpatient clinics at Adele Hall and 30+ pediatric specialty clinics at Children’s Mercy Kansas. Confirm whether your appointment is downtown, Overland Park, Broadway, College Boulevard, Blue Valley, Northland, or another clinic site.
Family support Guest Services, translation services, Family Resource Center, Child Life, social work, Ronald McDonald support, pharmacy, dining, and patient advocacy. Ask for support early if language, parking, finances, lodging, school, coping, disability access, or discharge planning is stressful.

Children’s Mercy Hospital Kansas in Overland Park

This is the Kansas hospital campus, not the downtown Kansas City Adele Hall campus.

Official name
Children’s Mercy Kansas, also called Children’s Mercy Hospital Kansas.
Address
5808 W. 110th, Overland Park, KS 66211.
Main phone
Emergency department
Tom Watson Emergency Department. Phone: 913-696-8274.
Core services
Pediatric inpatient unit, emergency room staffed 24/7, surgicenter, more than 30 pediatric specialty clinics, laboratory, imaging, and outpatient pharmacy.

Parking

Children’s Mercy says Lot A is for visitors and Lot C is for health care workers. Emergency Department parking is available at Lots E and F.

Valet

The parking page lists Children’s Mercy Kansas valet at the Emergency Room entrance Monday through Friday, 8 a.m. to 5 p.m.

Imaging

Children’s Mercy Kansas lists medical imaging and laboratory services with a provider’s order, plus walk-in X-rays available 24/7 with an order.

Surgery

The Kansas surgicenter supports outpatient pediatric procedures with child-focused surgery suites, pediatric nurses, surgeons, and pediatric anesthesiology.

Children’s Mercy Adele Hall campus in downtown Kansas City

This is the main downtown Kansas City hospital campus and the location most families mean when they search “Children’s Mercy Hospital Kansas City.”

Official name
Children’s Mercy Adele Hall Campus.
Address
2401 Gillham Road, Kansas City, MO 64108.
Main phone
816-234-3000. Toll-free patient/family number: 866-512-2168.
Emergency department
Mildred Lane Kemper Emergency Center. Phone: 816-234-3430. Entrance is on the east side of the hospital, off Holmes Road.
Core services
Level I pediatric trauma center, high-level NICU, PICU, surgical centers, inpatient care, ER, imaging, and more than 30 outpatient clinics.

Visitor check-in

Visitors to inpatient towers, clinics, and several hospital areas pass through the Ground-floor main lobby and check in with Guest Services. Adults should bring photo ID.

Parking

Parking is free in the Visitor garage and Emergency Room lot. Accessible parking is available on all 5 levels of the Visitor garage.

Valet

Adele Hall valet is listed Monday through Friday: Main Circle Drive from 7 a.m. to 6 p.m. and Emergency Room lot from 8 a.m. to 4 p.m.

Family amenities

Adele Hall amenities include Guest Services, translation services, Kreamer Resource Center for Families, dining, outpatient pharmacy, Ronald McDonald Family Room, and gift shop.

MyChart, patient portal access, and online care tools

Children’s Mercy now uses MyChart for digital health records and family communication.

Current portal
Children’s Mercy says MyChart is the digital health records tool used online, through the Children’s Mercy app, or through the MyChart app.
Old portal
MyChart replaced the MyChildrensMercy Patient Portal. Families may still need to save older portal messages during the transition period.
Proxy access
Caregivers need their own MyChart account, then request proxy access to view a child’s record.
Useful features
MyChart can help families link patient accounts, message care teams, manage appointments, request prescription refills, and see health records.
Not required for care
Children’s Mercy says a MyChart account is not required for a child to receive care, but it can make care communication faster and simpler.
Portal help tip: If you cannot see your child’s information, ask whether the issue is enrollment, proxy access, child age rules, old portal messages, a different account, or a record not yet released.

How to request medical records from Children’s Mercy

Official medical-record copies are handled by Children’s Mercy Health Information Management.

Record need Best route Have this ready
Official medical records Call Health Information Management at 816-234-3455. Child’s name, date of birth, dates of service, campus, record type, and parent/guardian authority.
Walk-in records request Health Information Management at 2401 Gillham Road, Kansas City, MO 64108. Photo ID, authorization details, patient identifiers, and whether you are picking up or dropping off a request.
School physical or vaccine record Call HIM early at 816-234-3455. School deadline, vaccine record need, physical form, and child’s most recent visit information.
Pertinent information Request specific recent records rather than the complete chart when enough. Diagnoses, progress notes, test results, history and physical, consults, discharge summary, or treatment details needed.
Complete medical record Ask HIM about current fees and delivery options. Full date range, purpose, delivery method, receiving doctor, and whether a complete chart is truly necessary.
Record correction Contact the Medical Records Department or follow Children’s Mercy record-amendment instructions. The exact record entry, why it may be inaccurate, supporting details, and guardian contact information.
Medical-records note: Children’s Mercy states there is no charge for receiving pertinent information, while a complete medical record may have a fee. Always check the current records page before ordering.

Billing, insurance, estimates, financial assistance, and payment help

Billing can involve hospital charges, professional charges, insurance approvals, referrals, prior authorization, estimates, and financial-assistance screening.

Billing question Who to contact What to ask
Is Children’s Mercy in-network? Your insurance plan and Children’s Mercy insurance resources. Confirm hospital, specialist, anesthesia, radiology, lab, emergency, clinic, and out-of-pocket coverage separately.
Do I need referral or prior authorization? Insurance plan, referring doctor, and Children’s Mercy scheduling/clinic. Referral status, authorization number, diagnosis code, service location, specialist name, and deadline.
How much will scheduled care cost? Children’s Mercy cost-of-care estimate tool or financial team. Estimated facility charge, professional charge, deductible, copay, coinsurance, self-pay amount, and payment timeline.
Who handles bills? Billing at 816-701-5100. Account number, itemized bill, insurance processing, claim denial, refund, payment plan, and multiple-bill questions.
Can I get financial assistance? Financial counseling at 816-234-3567. Financial assistance application, Medicaid/KanCare/Missouri eligibility, required documents, payment plans, and review timeline.
Can I pay online? Children’s Mercy billing resources or MyChart bill pay. Which account is shown, whether appointments before/after a certain date are in different systems, and whether physician bills are separate.
Insurance caution: Children’s Mercy notes that even if a plan is accepted, it does not always mean the plan will pay or cover all care costs. Most insurance companies may require a referral or prior authorization before paying for services.

Parking, valet, accessible parking, and campus arrival tips

Parking is free at Children’s Mercy locations, but the best lot, garage, or entrance depends on the campus and visit type.

Campus Parking details Family tip
Adele Hall main campus Free parking is available in the Visitor garage and Emergency Room lot. Accessible parking is available on all 5 levels of the Visitor garage. Use Main Circle Drive for many scheduled visits and the Holmes Road ER entrance for emergency department arrival.
Adele Hall valet Main Circle Drive valet is listed Monday–Friday, 7 a.m. to 6 p.m.; Emergency Room lot valet is listed Monday–Friday, 8 a.m. to 4 p.m. Confirm current valet status if your child has mobility, oxygen, equipment, surgery, or disability access needs.
Children’s Mercy Kansas Lot A is for visitors. Emergency Department parking is available at Lots E and F. Use the main entrance for scheduled visits and the Tom Watson ER entrance for emergency care.
Children’s Mercy Kansas valet Kansas campus valet is listed at the Emergency Room entrance Monday–Friday, 8 a.m. to 5 p.m. Check signs and maps on arrival because construction and traffic flow may change.
High-clearance accessible vehicles Children’s Mercy parking guidance includes a process for accessible vehicles over 6 feet 8 inches in height. Request access before arrival if your vehicle may not fit standard garage clearance.
Guest Services Guest Services and volunteers can help families with directions and escorts inside the hospital. Ask for help at entry points instead of wandering through clinical areas.
Arrival tip: Add extra time for parking, construction, valet lines, security check-in, registration, elevators, surgery check-in, imaging, equipment, interpreter needs, and multiple appointments.

Family support, Child Life, translation, social work, and patient advocacy

Children’s hospitals support the child and the family. Ask early if you need help coping, navigating the campus, understanding bills, or planning discharge.

Guest Services

Guest Services can assist with general hospital information, visitor badges, directions, and escorting families to destinations inside the hospital.

Translation services

Translation and language support are listed among campus services. Ask before the visit if an interpreter is needed for care decisions.

Child Life

Child Life can help children prepare for procedures, cope with hospitalization, understand care, and reduce fear through child-friendly support.

Family Resource Center

The Family Resource Center can help families find education, resources, support materials, and hospital-navigation help.

Social Work

Social work can help with community resources, family stress, discharge barriers, lodging issues, financial strain, and care coordination.

Patient Advocate

Use Patient Advocate support when you have concerns, unresolved questions, communication problems, or care-experience issues.

Support request script: “We are at Children’s Mercy and need help with directions, interpreter services, Child Life, financial counseling, social work, lodging, parking, discharge planning, or a patient concern. Who can help us today?”

Visitor tips, caregiver access, IDs, construction notes, and campus rules

Visitor rules can change because of construction, safety needs, infection-control precautions, patient condition, unit rules, or emergency department volume.

Before visiting Why it matters What to do
Confirm caregiver rules Children’s Mercy ER visitor guidelines can change, and current construction may affect caregiver limits. Check the ER page or call the campus before bringing extra caregivers.
Bring photo ID Adele Hall visitor check-in requires photo ID for older visitors, and Kansas campus Guest Services issues visitor badges. Have ID ready for adults and follow Guest Services directions.
Check visiting hours Parents/guardians may have broader access than friends and family, but unit-specific rules may apply. Ask the unit about caregiver wristbands, overnight stay, siblings, and visitor limits.
Avoid visiting while sick Hospitalized children may be medically fragile, immunocompromised, or recovering from surgery. Do not visit with fever, vomiting, contagious symptoms, or illness the hospital asks visitors to avoid.
Check gift rules Certain units may restrict flowers, balloons, food, toys, or outside items. Ask the nurse or unit before sending gifts, balloons, food, or large items.
Use Guest Services Children’s Mercy campuses can be large and confusing for first-time visitors. Ask Guest Services or a volunteer for directions instead of trying to find a clinical area alone.
Visitor caution: Always check the current visitor page or call the unit before visiting NICU, PICU, oncology, behavioral health, isolation, surgery, emergency department, or other high-risk areas.

Children’s Mercy Kansas City and Kansas maps

Use the downtown Kansas City map for the Adele Hall campus and the Overland Park map for Children’s Mercy Kansas.

Children’s Mercy Adele Hall Campus

2401 Gillham Road
Kansas City, MO 64108
Main: 816-234-3000
ER: 816-234-3430

Use for downtown Kansas City hospital visits, inpatient towers, clinics, ER access, imaging, and main campus directions.

Children’s Mercy Hospital Kansas

5808 W. 110th
Overland Park, KS 66211
Main: 913-696-8000
ER: 913-696-8274

Use for the Overland Park hospital, Tom Watson Emergency Department, specialty clinics, imaging, lab, and surgery visits.

Official source checklist for this Children’s Mercy guide

Use official Children’s Mercy and federal emergency resources for final verification because phone numbers, parking, visitor rules, billing procedures, portal access, construction notes, and service availability can change.

Source What it verifies When to use it
Children’s Mercy Adele Hall Campus Downtown Kansas City campus address, main phone, visitor check-in, parking, valet, amenities, ER entrance note, trauma/NICU/PICU context, imaging, and outpatient clinics. Use first for main Kansas City hospital information.
Children’s Mercy Kansas Overland Park Kansas hospital phone, services, Tom Watson Emergency Department, inpatient unit, surgicenter, specialty clinics, imaging, lab, parking, and amenities. Use when paperwork says Children’s Mercy Kansas or Overland Park.
Emergency Room at Children’s Mercy Adele Hall ER, Kansas ER, ER phone numbers, 24/7/365 emergency services, trauma and mental health crisis context, urgent-care comparison, and clinician transport contact. Use for emergency department routing and ER location comparison.
Scheduling an Appointment Scheduling options, new-patient phone number, insurance information, referral details, and clinic/online appointment guidance. Use before scheduling non-emergency visits.
Parking at Children’s Mercy Free parking, accessible parking, Adele Hall valet hours, Kansas valet hours, and Kansas campus visitor/ER parking lots. Use before traveling to either hospital campus.
Medical Records Health Information Management phone, fax, walk-in location, current release-form update, pertinent-information guidance, and complete-record fee note. Use when requesting official chart copies, school forms, test results, or vaccination records.
Children’s Mercy MyChart MyChart enrollment, proxy access, old patient portal transition, appointments, care-team messages, prescription refills, and health-record access. Use for portal and online health-record questions.
Billing and Insurance Accepted insurance context, referral/prior authorization caution, multiple bills, payment types, financial assistance, price estimates, No Surprises Act, and billing process. Use before scheduled care and after receiving a bill.
Contact Children’s Mercy Main patient/family number, billing, Child Life, Family Resource Center, financial counseling, Patient Advocate, scheduling, social work, physician services, newsroom, and 800-GO-MERCY. Use when you need the right department phone number.
Poison Help National Poison Help line at 1-800-222-1222. Use for suspected poisoning in the United States.
911.gov Emergency calling guidance and what 911 centers may do during an emergency call. Use for emergency-call preparation, not nonurgent questions.
Independent guide notice: This website is not Children’s Mercy, Children’s Mercy Adele Hall, Children’s Mercy Kansas, an emergency department, an insurance plan, or a medical provider. Use official Children’s Mercy pages, your child’s care team, emergency services, Poison Help, your insurance plan, and hospital departments for final care decisions.

Children’s Mercy Hospital Kansas City FAQs

These questions focus on Children’s Mercy Kansas City, Children’s Mercy Kansas, addresses, phone numbers, ER hours, appointments, parking, medical records, billing, MyChart, visitor rules, and emergency routing.

1. What is the address of Children’s Mercy Hospital Kansas City?
Children’s Mercy Adele Hall Campus is located at 2401 Gillham Road, Kansas City, MO 64108. This is the downtown Kansas City hospital campus many families mean when they search Children’s Mercy Hospital Kansas City.
2. What is the address of Children’s Mercy Hospital Kansas?
Children’s Mercy Hospital Kansas is located at 5808 W. 110th, Overland Park, KS 66211. It is the Kansas hospital campus with the Tom Watson Emergency Department, pediatric inpatient unit, surgicenter, imaging, lab services, and specialty clinics.
3. What phone number should I call for Children’s Mercy Kansas City?
For the Adele Hall downtown Kansas City campus, call 816-234-3000. For Children’s Mercy Kansas in Overland Park, call 913-696-8000. For new appointment scheduling, Children’s Mercy lists 816-234-3700.
4. Are Children’s Mercy emergency rooms open 24 hours?
Yes. Children’s Mercy states its emergency services are available 24 hours a day, 365 days a year. The Adele Hall ER is the Mildred Lane Kemper Emergency Center, and the Kansas ER is the Tom Watson Emergency Department.
5. Which Children’s Mercy ER should I use?
Use the nearest appropriate emergency department or call 911 for life-threatening symptoms. Adele Hall ER is at 2401 Gillham Road in Kansas City, MO, with the ER entrance off Holmes Road. Children’s Mercy Kansas ER is at 5808 W. 110th in Overland Park, KS.
6. How do I make an appointment at Children’s Mercy?
If your child is new to Children’s Mercy, call scheduling at 816-234-3700. Have insurance information and referral details ready. For some services, you may schedule through a specific clinic, provider office, or online tool.
7. Is parking free at Children’s Mercy?
Children’s Mercy says free parking is available at all Children’s Mercy locations. Adele Hall has free parking in the Visitor garage and Emergency Room lot. Children’s Mercy Kansas uses visitor parking and separate emergency department parking lots.
8. How do I request medical records from Children’s Mercy?
Contact Children’s Mercy Health Information Management at 816-234-3455. The medical-records page lists the walk-in location at 2401 Gillham Road, Kansas City, MO 64108, and notes that official record requests should go through HIM.
9. Does Children’s Mercy use MyChart?
Yes. Children’s Mercy says it now uses MyChart for digital health records online, through the Children’s Mercy app, or through the MyChart app. Caregivers create an account and request proxy access to view a child’s record.
10. Who do I call for Children’s Mercy billing or financial assistance?
For billing questions, call 816-701-5100. For financial counseling, call 816-234-3567. Children’s Mercy also provides billing, insurance, estimate, financial assistance, and payment resources online.