Children’s Hospitals in Dallas: Pediatric Care & Info

by
Dallas, Texas · Pediatric Hospital Guide · Updated September 2026

Children’s hospitals in Dallas with pediatric ER options, specialty care, maps, appointments, records, billing, and family visitor help

Children’s hospitals in Dallas include full-service pediatric emergency hospitals, specialty pediatric hospitals, and children’s specialty centers. The right choice depends on whether the child needs emergency stabilization, surgery, specialty diagnosis, orthopedic care, records transfer, or planned outpatient care.

This guide compares Children’s Medical Center Dallas, Medical City Children’s Hospital, and Scottish Rite for Children Dallas using official contact details, maps, emergency routing, appointment steps, parking notes, visitor rules, billing contacts, records processes, and PDF-based family planning details.

Compare Hospitals Emergency Guide Open Maps Records & Billing
Emergency safety note: If a child has trouble breathing, severe bleeding, a seizure, possible poisoning, chest pain, major trauma, altered consciousness, severe dehydration, a serious allergic reaction, or another life-threatening symptom, call 911 or go to the closest emergency department. Do not use an online guide to delay urgent care.
Major pediatric hospital Children’s Medical Center Dallas

1935 Medical District Dr, Dallas, TX 75235. Main switchboard: 844-424-4537.

North Dallas pediatric hospital Medical City Children’s Hospital

7777 Forest Ln, Dallas, TX 75230. Main line: 972-566-7000.

Specialty pediatric hospital Scottish Rite for Children

2222 Welborn St, Dallas, TX 75219. Main line: 214-559-5000.

Severe trauma route Level I pediatric trauma

Children’s Medical Center Dallas is the Dallas pediatric campus known for Level I pediatric trauma services.

Orthopedic specialty route Scottish Rite Dallas

Strong match for scoliosis, clubfoot, hand, hip, limb-length, sports injuries, fractures, dyslexia, and rehab-related needs.

Parent planning rule Confirm before leaving

For appointments, imaging, surgery, records, and billing, confirm the campus, tower, floor, suite, entrance, and insurance route.

Dallas children’s hospitals compared

Use this first. It separates full pediatric emergency hospitals from a specialty pediatric hospital so families can choose the right starting point faster.

Hospital Address / phone Best for Important parent note
Children’s Medical Center Dallas 1935 Medical District Dr, Dallas, TX 75235
844-424-4537		 Pediatric emergency care, trauma, inpatient care, NICU, PICU, CICU, heart care, transplant, imaging, pharmacy, laboratory, social work, child life, and specialty clinics. Best starting point for severe Dallas pediatric trauma, complex specialty care, and families needing a major academic children’s hospital campus.
Medical City Children’s Hospital 7777 Forest Ln, Dallas, TX 75230
972-566-7000		 24/7 pediatric ER, NICU, PICU, pediatric surgery, cardiology, oncology, orthopedics, craniofacial care, radiology, admitting, and inpatient children’s services. Useful North Dallas option when families need a dedicated pediatric hospital with adult and pediatric services on the same campus.
Scottish Rite for Children Dallas 2222 Welborn St, Dallas, TX 75219
214-559-5000		 Pediatric orthopedics, spine, hand, hip, foot, limb lengthening, sports injuries, fractures, rehabilitation, movement science, rheumatology, dyslexia, and learning disorders. This is a specialty pediatric hospital. It is not the first choice for general emergency triage or life-threatening symptoms.

Which children’s hospital in Dallas should you choose?

The right choice depends on the child’s symptoms, urgency, specialty need, insurance, records, and whether the care is emergency or planned.

Situation Better starting point Why this route makes sense
Life-threatening symptoms Call 911 or go to the closest emergency department Breathing problems, major trauma, severe allergic reaction, seizure, poisoning, altered consciousness, or uncontrolled bleeding should not wait for scheduling.
Severe pediatric trauma in Dallas Children’s Medical Center Dallas ER The Dallas campus is associated with Level I pediatric trauma services and complex pediatric emergency care.
North Dallas pediatric emergency Medical City Children’s Hospital ER Medical City Children’s lists full-service pediatric emergency care with separate pediatric waiting and treatment spaces from adult ER care.
Scoliosis, clubfoot, limb-length, hand, hip, sports injury, fracture follow-up Scottish Rite for Children Dallas Scottish Rite is a pediatric specialty hospital focused on orthopedics, sports injuries, fractures, rehabilitation, and related programs.
Dyslexia or learning-disorder evaluation Scottish Rite Luke Waites Center The center uses an application and MyChart process, then schedules evaluation and consultation if the child is eligible.
Planned specialist appointment Call the hospital’s scheduling line Insurance, referrals, medical records, imaging, provider availability, building, and floor should be confirmed before the appointment date.
Billing, estimate, or financial help Use the hospital billing or financial-services contact Coverage, out-of-pocket estimates, financial assistance, itemized bills, and payment plans are handled separately by each system.
Parent call script: “My child is __ years old. Symptoms started __. We are located near __. The biggest concern is __. Should we call 911, come to your pediatric ER, go to the closest ER, or schedule a specialty appointment?”

Pediatric emergency care in Dallas

Emergency information can change during respiratory-virus season, weather events, staffing changes, or high-volume periods. Always use 911 for life-threatening symptoms.

Call 911 now
Trouble breathing, blue lips, unconsciousness, severe allergic reaction, severe bleeding, major trauma, suspected poisoning, drowning, seizure that will not stop, or sudden severe weakness.
Use a pediatric ER
High fever in a very young infant, dehydration, worsening asthma, broken bone, deep cut, head injury, severe abdominal pain, severe vomiting, or urgent symptoms needing pediatric emergency specialists.
Use urgent care or pediatrician
Mild fever in an older child, simple sore throat, minor rash, school note needs, mild ear pain, medication refill, or non-severe symptoms when the child is stable and breathing normally.
Bring to ER
Photo ID, insurance card, medication list, allergy list, immunization details, recent discharge papers, specialist names, and custody or guardian documents if relevant.
ER option Address / entrance clue What families should know
Children’s Medical Center Dallas ER ER access is on Southwestern Medical Avenue near Medical District Drive, Dallas, TX 75235. The ER entrance has a circle drive for drop-off and complimentary valet for ER patient families. Self-parking is across the street in the Emergency and Bright Building Parking Garage.
Medical City Children’s Hospital ER 7777 Forest Lane, Dallas, TX 75230. Emergency room listed in CareTower E, 3rd Floor. The pediatric ER shares the emergency location with Medical City Dallas but has separate pediatric waiting and treatment spaces.
Closest emergency department Nearest safe ER based on the child’s location and symptoms. For life-threatening symptoms, do not drive across Dallas just for a preferred hospital if a closer ER is safer. Emergency teams can stabilize and transfer when needed.
Do not self-triage online: Pediatric emergencies can worsen quickly. When symptoms are severe, call 911 or go to the closest emergency department even if another children’s hospital has stronger specialty services.

Dallas pediatric hospital contact directory

Use the correct number for scheduling, records, billing, referral status, financial help, and family support. Call the main switchboard if you are unsure.

Need Children’s Medical Center Dallas Medical City Children’s Hospital Scottish Rite Dallas
Main phone 844-424-4537 972-566-7000 214-559-5000
Address 1935 Medical District Dr, Dallas, TX 75235 7777 Forest Ln, Dallas, TX 75230 2222 Welborn St, Dallas, TX 75219
Appointments Use online appointment request or main switchboard. Use physician, specialty, or hospital scheduling through Medical City. Patient Connect: 214-559-7400. Dallas specialty lines include orthopedics 214-559-8670, rheumatology 214-559-8671, neurology/rehab 214-559-8672, developmental disabilities 214-559-8673, and hand 214-559-8674.
Medical records Dallas Medical Records: 214-456-2509. Health Information Management / Medical records is listed on CareTower A – South, 1st Floor. Call 972-566-7000 for routing if needed. Dallas records: 214-559-7455. Fax: 214-443-7313. MyChart support: 214-559-5020.
Billing / estimates Patient Financial Services: 214-456-2455 or 800-467-7404. Use Medical City insurance, price transparency, billing, and payment resources, or call the main line for routing. Crayon Care / financial assistance: 214-559-8630.
Nurse advice / care direction Nurse Advice Line: 844-860-6976, available 24/7. Use Medical City Consult-A-Nurse or call main line for current routing. Use specialty scheduling, MyChart support, or Family Services depending on the question.
Pharmacy / refills Use MyChart or the care team route for medication questions. Use discharge instructions, physician office, or hospital department routing. Prescription refill line: 214-559-7470. Pharmacy: 214-559-7508.
Family support Care Line: 214-456-2273 for family feedback or complaint resolution. Ask the main information desk or patient advocate route. Family Services: 214-559-7490.

Google maps for children’s hospitals in Dallas

Use maps for route planning, but confirm the appointment location, entrance, parking garage, tower, floor, and visitor rules with the hospital before leaving.

Children’s Medical Center Dallas
1935 Medical District Dr, Dallas, TX 75235
ER access is near Southwestern Medical Avenue and Medical District Drive.
Medical City Children’s Hospital
7777 Forest Ln, Dallas, TX 75230
Confirm tower, floor, and ER entrance before arrival.
Scottish Rite for Children Dallas
2222 Welborn St, Dallas, TX 75219
Follow signs to the main entrance and designated parking areas.

How to schedule pediatric hospital appointments in Dallas

For non-emergency care, scheduling usually depends on the specialty, referral status, insurance, records, imaging, and whether the child has already been seen in that system.

Identify the care type. Decide whether the child needs emergency care, specialist care, imaging, surgery, second opinion, orthopedic evaluation, fracture follow-up, dyslexia evaluation, hospital follow-up, or records-only support.
Use the correct scheduling path. Children’s Health offers appointment request and main switchboard routing. Medical City Children’s routes through hospital, physician, specialty, and department lines. Scottish Rite uses Patient Connect and specialty scheduling lines.
Collect records before calling. Have the diagnosis, symptoms, medications, allergies, insurance card, prior imaging, lab results, discharge papers, pediatrician notes, referral order, and guardian information ready.
Ask about insurance and authorization. Confirm whether the hospital, doctor, facility, imaging center, lab, anesthesiologist, surgeon, and professional groups are in network. Ask if prior authorization is needed.
Confirm campus details. Dallas hospital campuses can have multiple towers, garages, outpatient centers, and check-in desks. Confirm building, floor, suite, entrance, arrival time, and parking.
Scheduling script: “My child needs __. We have records from __. Insurance is __. The referral says __. Which campus, doctor, entrance, parking area, and records route should we use?”

Pediatric specialties and programs families commonly compare

The most helpful question is not only “which hospital is best,” but “which hospital is the best starting point for this child’s exact need.”

Care need Strong Dallas starting point Questions to ask before scheduling
Severe injury or trauma Children’s Medical Center Dallas ER Should we call 911? Which entrance? Will transfer be needed? Should prior imaging be brought or sent?
Pediatric emergency in North Dallas Medical City Children’s Hospital ER Which ER entrance? Should we bring medication bottles? Is the child stable enough to travel by car?
Complex heart care Children’s Medical Center Dallas or Medical City Children’s Hospital Is cardiology, CICU, cath lab, fetal cardiology, or congenital heart surgery involved?
NICU or high-risk newborn care Children’s Medical Center Dallas or Medical City Children’s Hospital Which NICU level applies? Will transport be needed? How are parents updated? What visitor rules apply?
Orthopedics, spine, hand, hip, limb length, sports injury Scottish Rite for Children Dallas Which clinic number should we use? Is imaging needed before the visit? Should the pediatrician send a referral?
Cancer, blood disorders, transplant, PICU-level care Children’s Medical Center Dallas or Medical City Children’s Hospital Which specialist accepts the case? Are pathology, imaging, records, and insurance authorization needed first?
Dyslexia or learning disorders Scottish Rite Luke Waites Center Is an application required? What forms are needed? What is the cost? How long is the wait after application approval?

Parking, entrances, towers, and arrival planning

Parking and entrance mistakes can add stress before surgery, imaging, ER visits, specialty clinics, and evaluations. Check the appointment message before leaving.

Hospital Parking and entrance details Parent tip
Children’s Medical Center Dallas Self-parking is free for guests when validated. Bring the ticket inside. Main valet is off Medical District Drive. ER families can use the ER circle drive and complimentary valet. Self-parking for ER/Bright Building is across the street in the Emergency and Bright Building Parking Garage. Main valet pricing is listed as $10 full rate and $7 reduced family rate. Do not leave the parking ticket in the car. Ask whether your appointment is in the main hospital, Specialty Center Dallas, Bright Building, or another campus building.
Medical City Children’s Hospital The campus uses multiple CareTowers and buildings. Pediatric admitting is listed in CareTower A – North, 1st Floor; PICU in CareTower A – North, 5th Floor; pediatrics/pediatric oncology in CareTower A – North, 6th Floor; NICU in CareTower A – North, 4th Floor; ER in CareTower E, 3rd Floor; and parking information in CareTower B, Suite B-203. Ask for the exact tower, floor, suite, and closest parking area before arrival.
Scottish Rite for Children Dallas Visitors check in at the front desk at the Main Entrance, or the Registration Desk on the Clinic Level during clinic hours. The campus uses visitor badges and photo ID procedures. Adults should bring photo ID. Family members and guardians visiting with the patient must wear visitor badges.

Visitor rules and family safety basics

Visitor policies can change during flu, RSV, COVID surges, unit restrictions, security events, and construction. Confirm before visiting.

Children’s Health visitor basics

Family members, visitors, parents, and guardians may need government-issued ID for a visitor ID. Visitors should not come if they are sick. Unit-specific limits may apply for NICU, PICU, surgery, oncology, and isolation rooms.

Scottish Rite visitor basics

Anyone age 18 or older entering Scottish Rite should bring photo ID. Visitors under 18 must be accompanied by a parent or adult guardian. Family members or guardians visiting with the patient must wear a visitor badge.

Medical City campus safety

Medical City Dallas and Medical City Children’s Hospital use campus security and department-level check-in. Ask staff for the correct route if you are unsure which tower or department you need.

Items to confirm first

Ask before bringing flowers, food, latex balloons, siblings, large bags, recording equipment, or outside medication into restricted areas. Scottish Rite specifically does not allow latex balloons.

Medical records, MyChart, portals, and release forms

Records are often needed for second opinions, school forms, insurance claims, surgery, imaging transfers, specialists, and follow-up after ER or inpatient care.

Record need Best route Details to prepare
Children’s Health records Use Children’s Health MyChart when available, or contact Dallas Medical Records at 214-456-2509. Child’s full name, date of birth, medical record number if known, visit dates, record type, and recipient name, address, fax, or portal destination.
Medical City Children’s records Use Medical City’s online medical record request route or visit Health Information Management / Medical Records in CareTower A – South, 1st Floor when directed. Patient identity, visit date, requesting party, release authorization, and whether the request is for personal use, insurance, attorney, disability, or another provider.
Scottish Rite records Dallas Health Information Management: 214-559-7455. Fax: 214-443-7313. MyChart support: 214-559-5020. Patient name, date of birth, guardian information, clinic, provider if known, visit dates, and where records should be sent.
Second opinion Ask the current provider or hospital to send records directly to the second-opinion hospital. Clinic notes, lab results, operative reports, imaging reports, imaging disks or electronic images, medication list, diagnosis, and insurance authorization.
School or activity clearance Use portal messages or the hospital records process. Exact form, deadline, activity level, restrictions needed, medication instructions, school fax/email destination, and parent or guardian signature.
Record-release tip: For faster processing, complete every required field, attach photo ID when required, select the exact records needed, include dates of service, and specify whether the records should be sent by portal, fax, mail, pickup, or another approved route.

Billing, insurance, estimates, and financial help

For planned care, verify both the hospital facility and the individual professional groups involved in care. Emergency billing can involve multiple entities.

Children’s Health billing

Children’s Health lists Patient Financial Services at 214-456-2455 or 800-467-7404. Use this route for bills, insurance questions, price transparency, payment questions, and financial assistance.

Medical City billing

Medical City Children’s Hospital uses Medical City Healthcare billing, insurance, medical record, price transparency, and payment resources. Call the main line if you need the correct department route.

Scottish Rite financial help

Scottish Rite states that families can ask about Crayon Care financial assistance. For financial-assistance information, call 214-559-8630.

Estimate checklist

Ask whether the estimate includes facility fees, doctor fees, anesthesia, imaging, lab, pharmacy, surgeon, assistant surgeon, pathology, follow-up visits, and out-of-network professional groups.

Insurance warning: “Hospital accepts my insurance” is not the same as “every doctor, lab, anesthesiologist, radiologist, ambulance, or professional group is in network.” Confirm network status before planned care when possible.

Useful PDFs, forms, and official documents

Official PDFs often include details that directory pages miss, such as appointment pathways, medical-record release steps, campus directions, specialty applications, and financial-assistance notes.

Resource Useful information inside When to use it
Scottish Rite Becoming Our Patient PDF Explains provider referral, appointment request route, Dallas Patient Connect number, clinic phone routing, and Dallas campus address. Open before calling Scottish Rite for a first appointment or after a provider referral.
Scottish Rite Dyslexia FAQ PDF Explains MyChart application steps, teacher forms, appointment scheduling after approval, 6–7 week wait after approval, evaluation cost, re-evaluation cost, payment plan, and financial assistance. Open before applying for dyslexia or learning-disorder evaluation.
Scottish Rite medical records release form Explains MyChart record request, required fields, handwritten signature, photo ID, mail, fax, in-person, email routes, and specific record types. Open when a child’s Scottish Rite records must be sent to another doctor, school, insurer, attorney, or caregiver.
Children’s Health release authorization PDF Supports record-release requests for hospital records, operative reports, ER records, radiology reports, lab results, billing claim information, and other protected health information. Open when Children’s Health records must be sent to another doctor, hospital, school, insurer, attorney, or caregiver.
Medical City Dallas campus directions map PDF Shows campus orientation, building labels, public parking, and emergency room entrance areas on the Medical City Dallas campus. Open for campus orientation, then confirm current entrances and parking because campus routes can change.
Dyslexia evaluation planning note: Scottish Rite’s 2026 dyslexia FAQ says approved families may wait about 6–7 weeks from application approval, parent questionnaires are required before scheduling, the full evaluation cost is listed as $1,010, and Crayon Care financial assistance is encouraged.

Ranking and reputation context without overusing “best hospital” claims

Rankings can help families compare specialty strength, but they should not replace emergency triage, insurance verification, appointment availability, provider fit, and real-time medical advice.

Children’s Medical Center Dallas

The Dallas campus is nationally recognized and serves children with complex medical conditions from a wide region. The official page notes extensive patient visits, surgeries, ER visits, specialty services, critical care units, and trauma services.

Scottish Rite for Children

Scottish Rite is strongly associated with pediatric orthopedic care, spine, hand, sports injuries, fractures, rehabilitation, related neurological and arthritic disorders, dyslexia, and learning disorders.

Medical City Children’s Hospital

Medical City Children’s Hospital is a comprehensive Dallas pediatric hospital with pediatric ER, NICU, PICU, pediatric admitting, oncology, radiology, and multiple pediatric departments on the Medical City Dallas campus.

How to use rankings safely

Use rankings for planned specialty comparisons. For emergencies, choose the closest appropriate emergency department or call 911. For surgery, ask about the actual surgeon, facility, outcomes, insurance, and follow-up plan.

Official source checklist used for this guide

These official pages and documents help families verify details before calling, visiting, requesting records, paying bills, or planning a child’s appointment.

Official source What it helps verify Best use
Children’s Medical Center Dallas location page Address, main phone, parking, amenities, campus details, critical care, Level I trauma context, insurance note, and facility details. Open before visiting the Dallas campus or comparing Children’s Health services.
Children’s Health contact page Main switchboard, appointment request, billing, medical records, privacy, Care Line, and Nurse Advice Line. Open when you need the correct Children’s Health department number.
Children’s Health parking page Dallas self-parking, valet pricing, valet hours, ER parking, Bright Building parking, and validation details. Open before driving to Children’s Medical Center Dallas.
Children’s Health MyChart guide Portal uses such as appointments, records, results, refills, billing, and care-team messaging. Open for portal access and proxy questions.
Medical City Children’s Hospital page Hospital address, phone, pediatric service scope, and hospital overview. Open before calling Medical City or comparing Dallas pediatric hospitals.
Medical City pediatric emergency page 24/7 pediatric ER, pediatric waiting and treatment space, and pediatric emergency service details. Open before choosing Medical City pediatric ER for urgent care.
Medical City department directory Tower and floor locations for ER, pediatric admitting, NICU, PICU, radiology, HIM, parking information, and pediatric units. Open before a scheduled visit or campus arrival.
Scottish Rite contact page Dallas main phone, scheduling, medical records, MyChart support, pharmacy, refill line, family services, and financial assistance numbers. Open when calling Scottish Rite for appointments, records, pharmacy, or family support.
Scottish Rite locations and visitor guidelines Dallas visitor rules, check-in locations, photo ID rule, visitor badges, latex balloon rule, gift shop, and safety guidelines. Open before visiting the Dallas campus.
Scottish Rite schedule appointment page Dallas scheduling phone numbers by specialty and Frisco fracture clinic routing. Open before requesting orthopedic, rheumatology, hand, neurology/rehab, or developmental-disability care.
Independent guide notice: USHospitalGuides.com is not Children’s Health, Medical City Children’s Hospital, Scottish Rite for Children, a hospital, an insurer, an emergency dispatcher, or a government agency. Use official hospital links and phone numbers for final decisions, appointments, pricing, records, visitor policies, and urgent medical instructions.

Medical and emergency disclaimer

This guide is for hospital navigation, contact, parking, records, billing, and appointment preparation. It is not medical advice.

Call 911 for emergencies. Do not use this page to diagnose a child or decide whether a serious symptom can wait. Pediatric emergencies need real-time medical evaluation.

Children’s hospitals in Dallas FAQs

These FAQs focus on pediatric ER options, hospital selection, phone numbers, addresses, appointments, parking, visitor rules, records, billing, and specialty care in Dallas.

1. What are the main children’s hospitals in Dallas?
The main Dallas pediatric hospital options families commonly compare are Children’s Medical Center Dallas at 1935 Medical District Drive, Medical City Children’s Hospital at 7777 Forest Lane, and Scottish Rite for Children Dallas at 2222 Welborn Street.
2. Which Dallas children’s hospital has a pediatric emergency room?
Children’s Medical Center Dallas and Medical City Children’s Hospital both offer pediatric emergency care. For life-threatening symptoms, call 911 or go to the closest emergency department instead of delaying care.
3. What is the phone number for Children’s Medical Center Dallas?
The main Children’s Health switchboard number is 844-424-4537. Families can also use Children’s Health online appointment and contact tools for non-emergency needs.
4. What is the phone number for Medical City Children’s Hospital?
The main phone number for Medical City Children’s Hospital in Dallas is 972-566-7000. The hospital is located at 7777 Forest Lane, Dallas, TX 75230.
5. What is the phone number for Scottish Rite for Children Dallas?
The main Dallas campus phone number for Scottish Rite for Children is 214-559-5000. Patient Connect scheduling is 214-559-7400, and specialty clinic lines may differ.
6. Is Scottish Rite for Children a general emergency hospital?
Scottish Rite for Children is best known as a specialty pediatric hospital for orthopedics, sports injuries, fractures, rehabilitation, related neurological and arthritic disorders, dyslexia, and learning disorders. For general life-threatening emergencies, call 911 or use the closest emergency department.
7. Where should I go for pediatric orthopedic care in Dallas?
Scottish Rite for Children Dallas is a strong starting point for pediatric orthopedics, including scoliosis, clubfoot, hand, hip, foot, limb-lengthening, sports injuries, fractures, and related specialty care.
8. How do I get medical records from a Dallas children’s hospital?
Use the hospital’s portal or medical records department. Children’s Health lists Dallas Medical Records at 214-456-2509. Medical City Children’s lists Health Information Management and Medical Records in CareTower A – South, 1st Floor. Scottish Rite Dallas lists Health Information Management at 214-559-7455 with fax 214-443-7313.
9. Is parking free at Children’s Medical Center Dallas?
Children’s Medical Center Dallas lists self-parking as free for guests when validated. Families should bring the parking ticket inside and not leave it in the car. Valet parking and ER parking rules can differ, so confirm before arrival.
10. What should parents bring to a Dallas children’s hospital appointment?
Bring a photo ID, insurance card, referral if required, medication list, allergy list, immunization details, prior imaging, lab results, discharge papers, specialist notes, custody or guardian paperwork if relevant, and the appointment confirmation with campus, building, floor, and check-in desk.