Abby Pet Hospital contact, hours, map, ER Express, appointments, services, pharmacy, and pet owner help
Abby Pet Hospital is a Fresno veterinary hospital located at 4508 E. Ashlan Ave, Fresno, CA 93726. The clinic lists phone and text support at 559-442-1127 and fax at 559-442-4245.
This practical guide covers appointment booking, walk-in and emergency check-in, normal hours, holiday/staff-training notes, services, pets treated, online pharmacy, PetOne app, travel certificates, payment options, financial support, records, and safe arrival steps.
Fresno, CA 93726. Use this address for GPS, rideshare, records, invoices, and insurance forms.
Use for appointments, ER Express questions, walk-ins, emergency arrival notice, refills, and general help.
Helpful for medical-record transfers, specialist referrals, insurance requests, and prior-clinic records.
Saturday is listed as 9:00 am – 2:00 pm. Sunday is closed.
Includes rabbits, guinea pigs, hedgehogs, rats, hamsters, gerbils, snakes, frogs, lizards, turtles, and tortoises.
Mobile check-in is offered for emergencies and walk-ins, but critical patients are prioritized by triage.
Start here: choose the right Abby Pet Hospital action
This quick table helps Fresno pet owners decide whether to call, book online, use ER Express, visit an after-hours emergency center, or prepare records first.
| Your need | Best action | Prepare before contacting the clinic |
|---|---|---|
| Routine exam, vaccines, or wellness care | Book online or call/text 559-442-1127. | Pet name, species, age, vaccine history, prior clinic, and preferred appointment window. |
| Same-day appointment request | Use the appointment page or call. The clinic says it can usually accommodate same-day requests when possible. | Symptoms, urgency, medications, appetite, bathroom changes, and whether your pet can wait. |
| Walk-in or emergency during open hours | Use ER Express check-in or call/text before arrival. Critical cases should come immediately and call on the way. | Pet condition, ETA, breathing status, injury details, toxin risk, and recent medications. |
| After-hours emergency | Contact Fresno Veterinary Specialty and Emergency Center, Fresno Pet ER, or 24/7 PetVets. | Records, medication list, insurance info, and safe transport with towel, carrier, crate, or leash. |
| Surgery appointment | Book ahead. Abby Pet Hospital says surgical procedures require a pre-surgical questionnaire and surgical release form. | Allow 10–15 minutes for forms, ask about fasting, estimate, anesthesia, pain control, and discharge instructions. |
| Medication or food refill | Use the online pharmacy, PetOne app, or call/text the clinic. | Drug or food name, dose, remaining supply, current exam status, and shipping or pickup preference. |
| Domestic or international travel | Start early with the travel certificate service before airline or destination deadlines. | Travel date, destination, airline, rabies proof, vaccine records, microchip details, and USDA APHIS requirements. |
Abby Pet Hospital contact information and hours
Use official contact details for scheduling, ER Express, walk-ins, records, refills, financial questions, and pharmacy support.
| Contact item | Current detail | Use it for |
|---|---|---|
| Clinic name | Abby Pet Hospital | Appointments, records, referrals, insurance claims, invoices, and GPS search. |
| Address | 4508 E. Ashlan Ave, Fresno, CA 93726 | Driving directions, rideshare, invoices, insurance forms, and medical-record transfers. |
| Phone | 559-442-1127 | Appointments, walk-in guidance, emergency arrival notice, pharmacy, payment, and questions. |
| Text | 559-442-1127 | ER Express communication, ETA updates, clinic follow-up, and non-complex contact needs. |
| Fax | 559-442-4245 | Medical records, specialist referrals, prior clinic files, and insurance documents. |
| Day | Listed hours | Planning note |
|---|---|---|
| Monday | 7:30 am – 7:00 pm | Good day to call early for post-weekend sick-pet triage. |
| Tuesday | 7:30 am – 7:00 pm | Use regular hours for appointments, walk-ins, and refill coordination. |
| Wednesday | 7:30 am – 7:00 pm | Good day for diagnostics, treatment follow-up, and travel certificate planning. |
| Thursday | 7:30 am – 7:00 pm | The clinic closes 12:30 pm – 2:30 pm on the first Thursday of every month for staff training. |
| Friday | 7:30 am – 7:00 pm | Request refills before weekend if your pet is running low. |
| Saturday | 9:00 am – 2:00 pm | Short day. Use ER Express for walk-ins or call before leaving home. |
| Sunday | Closed | Use a 24-hour emergency veterinary hospital for urgent problems. |
Google map, directions, parking, and arrival checklist
Use the map for route planning to Abby Pet Hospital on E. Ashlan Ave in Fresno. Call or text before arrival if your pet may need immediate triage.
Abby Pet Hospital
4508 E. Ashlan Ave
Fresno, CA 93726
Phone/Text: 559-442-1127
Dogs
Use a secure leash and keep your dog close in the parking area and lobby. Tell staff if your dog is painful, reactive, coughing, collapsing, or difficult to move.
Cats
Use a latched carrier. Do not carry a cat loose because noise, dogs, traffic, and pain can trigger escape behavior.
Exotics and reptiles
Call ahead with exact species, size, habitat temperature, UVB setup, diet, appetite changes, and transport needs.
Records and proof
Bring vaccine records, prior tests, current medications, insurance information, and photos or videos that show symptoms.
Official online actions for Abby Pet Hospital
Use these official links for live actions. Each card explains the next step after the page opens.
Book appointment
- Complete the online request form.
- Wait for the clinic to call and confirm the request within 24–48 hours.
- For surgery, allow extra time for the pre-surgical questionnaire and release form.
ER Express check-in
- For emergencies or walk-ins, text APH to 34947 or use the online check-in link.
- Describe symptoms clearly for triage.
- Call/text 559-442-1127 immediately if the situation is life-threatening.
Order food and medicine
- Search for approved medication, preventives, or prescription food.
- Use the owner and pet details that match the clinic record.
- Allow time for veterinarian approval when a prescription is required.
PetOne Veterinary App
- Install or open the app.
- Use the same contact details you gave the clinic.
- Use app tools for reminders, records, appointments, and communication when available.
Emergency care page
- Review emergency signs before deciding to wait.
- Use Abby Pet Hospital during open hours when appropriate.
- Use listed emergency hospitals after hours or when directed.
Financial support
View financial support options
- Review CareCredit information.
- Compare pet insurance resources if needed.
- Ask the clinic for a written estimate before higher-cost care.
How appointments, same-day requests, and walk-ins work
Abby Pet Hospital accepts appointment requests online and says it can usually accommodate same-day requests when possible. Walk-ins may be allowed, but appointment clients receive preference.
ER Express mobile check-in for walk-ins and emergencies
ER Express is for emergencies and walk-ins. It is not required if you already have a doctor appointment or only need a technician visit.
Emergency care, after-hours options, and when not to wait
Abby Pet Hospital provides emergency and urgent support during regular business hours. After hours, the official emergency page directs pet owners to nearby emergency providers.
| Emergency option | Address and phone | When to use it |
|---|---|---|
| Abby Pet Hospital | 4508 E. Ashlan Ave, Fresno, CA 93726 · 559-442-1127 | During regular open hours for emergency or urgent care when appropriate. Call/text first unless the case is life-threatening. |
| Fresno Veterinary Specialty and Emergency Center | 6606 N Blackstone Ave, Fresno, CA 93710 · 559-451-0800 | After-hours emergency or specialty care when Abby Pet Hospital is closed or refers you out. |
| Fresno Pet ER | 7375 N Palm Bluffs Ave, Fresno, CA 93711 · 559-437-3766 | After-hours emergency care and urgent problems needing immediate assessment. |
| 24/7 PetVets | 1639 N Fresno St, Fresno, CA 93703 · 559-486-0520 | 24-hour emergency veterinary care when your pet cannot wait for Abby Pet Hospital to reopen. |
Emergency signs
- Difficulty or stopped breathing.
- Blue or red gum or tongue discoloration.
- Large open wounds, visible bone, or excessive bleeding.
- Sudden collapse, unresponsiveness, or difficulty getting up.
- Seizures or sudden paralysis, especially back-leg paralysis in cats.
Stabilize before driving
- Move the pet away from traffic, heat, snakes, or other danger.
- Use a towel as a stretcher when movement is painful.
- Loosely cover the eyes with a soft cloth if fear or pain causes panic.
- Do not give human medication unless a veterinarian instructs you.
- Drive carefully and follow staff instructions when you arrive.
Veterinary services available at Abby Pet Hospital
The official services page lists general wellness, specialty services, soft tissue and orthopedic surgical services, urgent and emergency care, in-house pharmacy, online pharmacy, and travel certificates.
| Care area | Services listed | Pet owner note |
|---|---|---|
| Wellness and prevention | Wellness care, exams, vaccination planning, parasite control, preventive medicine, and microchipping. | Ask what is due based on age, species, lifestyle, travel, boarding, and exposure risk. |
| Dental care | Dental exams, dental cleanings, oral-health assessment, dental treatment planning, and related procedures. | Ask for an estimate that separates exam, lab work, anesthesia, cleaning, X-rays, extractions, and medications. |
| Surgery | Soft tissue surgery, orthopedic surgery, spay/neuter, surgical planning, pre-surgical forms, and follow-up instructions. | Ask about fasting, anesthesia monitoring, pain medication, e-collar needs, activity restriction, and recheck timing. |
| Diagnostics and treatment support | In-house ultrasound, in-house pharmacy, laser therapy, chiropractic services, and case-specific treatment planning. | Ask whether imaging, lab work, sedation, or referral is needed before estimating total cost. |
| Exotics and reptiles | Care for small mammals and reptiles including rabbits, guinea pigs, hedgehogs, rats, hamsters, gerbils, snakes, frogs, bearded dragons, chameleons, geckos, iguanas, turtles, and tortoises. | Bring habitat details, diet, temperature, lighting, humidity, appetite, stool changes, and photos of enclosure setup. |
| Travel certificates | Domestic and international health certificates for healthy pets through a federally accredited veterinary practice. | Start early because airline, state, country, vaccine, microchip, and APHIS requirements can differ. |
| End-of-life support | Euthanasia discussion, quality-of-life support, peaceful process planning, and grief-support references. | Ask what to expect, who may be present, cremation choices, paperwork, and whether a quality-of-life form may help. |
Pets treated and species-specific preparation
Abby Pet Hospital lists care for dogs, cats, exotic small mammals, and reptiles. Call ahead for uncommon species or emergency concerns.
Dogs
Bring vaccine history, parasite prevention details, diet, medication list, stool changes, limping videos, coughing history, and any injury timeline.
Cats
Use a secure carrier and bring appetite changes, litter-box changes, vomiting history, weight changes, medication list, and vaccine records.
Rabbits and small mammals
For rabbits, guinea pigs, hedgehogs, rats, hamsters, and gerbils, bring diet details, stool output, last eating time, bedding, chewing behavior, and enclosure photos.
Reptiles and amphibians
For snakes, frogs, toads, bearded dragons, chameleons, geckos, iguanas, turtles, and tortoises, bring temperature, UVB, humidity, substrate, diet, supplements, shedding history, and water setup.
Veterinary team and doctor information
The official team page lists a large clinical staff, including managing DVMs, associate veterinarians, registered veterinary technicians, assistants, client service representatives, and kennel support.
| Veterinarian | Role listed | Booking note |
|---|---|---|
| Dr. Ashley Collins | Managing DVM | Ask whether this doctor is available for ongoing case direction or complex care planning. |
| Dr. Richard Holm | Managing DVM | Useful to ask about surgical or long-term hospital-care needs if scheduling allows. |
| Dr. Eric Hannon | DVM | Ask the front desk which doctor best fits your pet’s species, symptoms, and urgency. |
| Dr. Laura Williamson | DVM | Helpful to mention whether the visit is routine, urgent, surgical, dental, or exotic-related. |
| Dr. Sarah Bangtson | DVM | Ask about appointment availability and whether same-day or ER Express is more appropriate. |
| Dr. April Slater | DVM | Bring prior records and a clear medication list for ongoing or chronic conditions. |
| Dr. Jenny Tovar | BVMS | Confirm visit type and whether your pet needs wellness, illness, surgery, or travel paperwork. |
| Dr. Alexa Karkula | DVM | Use the appointment form or call to confirm current availability. |
| Dr. Guntej Grewal | DVM | Ask whether your pet should be scheduled as routine, urgent, or emergency. |
| Dr. Abbie-Leigh Meneses | DVM | Call if you need a doctor match for species-specific or complex concerns. |
| Dr. Christopher Smith | DVM | Confirm whether diagnostics, sedation, surgery, or referral may be needed. |
PetOne app, online pharmacy, refills, and food ordering
Abby Pet Hospital promotes the PetOne Veterinary App and an online pharmacy for food and medicine ordering.
PetOne app
The PetOne Veterinary App is promoted for simpler pet healthcare management. Use it for clinic communication, reminders, and account-related tasks when available for your pet profile.
Online pharmacy
The online pharmacy lets owners shop for medication and food without leaving home. Prescription items may require veterinarian review before approval.
Refill checklist
- Medication or food name.
- Current dose and directions.
- Remaining supply.
- Pet’s current weight if relevant.
- Shipping or pickup preference.
When to call instead
Call or text the clinic if symptoms changed, the dose seems wrong, the label looks different, your pet had side effects, or you need urgent medication advice.
Medical records, vaccine proof, referrals, and insurance paperwork
Good records help with emergency care, travel certificates, insurance claims, surgery planning, new-client visits, and specialist referrals.
| Record need | Best route | What to include |
|---|---|---|
| New-client record transfer | Have the prior clinic send records to Abby Pet Hospital before the appointment. | Vaccines, exam notes, lab results, imaging, surgery notes, allergies, medications, and chronic conditions. |
| Vaccine proof | Use the app if available or call/text the clinic for confirmation. | Pet name, owner name, date needed, and whether proof is for grooming, boarding, daycare, licensing, or travel. |
| Specialist or emergency referral | Ask staff to send records by fax or another accepted method. | Receiving hospital name, phone, fax, appointment date, diagnosis, and reason for referral. |
| Pet insurance claim | Request itemized invoice and medical notes after checkout. | Diagnosis, doctor notes, procedure names, medication charges, lab charges, and paid receipt. |
| Travel certificate | Schedule early with destination and airline rules in hand. | Travel dates, airline, destination, rabies certificate, microchip details, and USDA APHIS requirements. |
Domestic and international health certificates
Abby Pet Hospital states that it is a federally accredited veterinary practice and can issue travel certificates for healthy pets when requirements are met.
Domestic travel
For travel within the United States, your pet may need a domestic health certificate depending on airline and destination-state rules. Certificates must usually be issued close to travel, so do not schedule too early or too late.
International travel
International requirements vary by country. Some destinations require long planning windows, specific vaccines, tests, microchip timing, treatment records, or USDA APHIS review.
What to bring
- Travel dates and destination.
- Airline requirements.
- Rabies certificate.
- Vaccine records.
- Microchip details.
- Medication list.
Ask before booking
Ask whether your certificate is domestic or international, whether your pet needs a passing health exam, whether rabies is current, and how early the process should begin.
Payment, estimates, CareCredit, pet insurance, and financial support
Veterinary costs vary by exam type, diagnostics, medication, emergency triage, surgery, dental care, imaging, exotic-pet care, hospitalization, and travel paperwork.
Accepted payments
The appointment page lists Visa, MasterCard, Discover, American Express, CareCredit, cash, and check. Confirm current payment policies before higher-cost care.
CareCredit
Abby Pet Hospital lists CareCredit as a flexible financing option for eligible veterinary care and products. Approval and terms depend on CareCredit.
Pet insurance resources
The financial support page links to pet insurance comparison resources. Most pet insurance is reimbursement-based, so request invoices and medical notes after the visit.
Estimate request
Before surgery, dentistry, diagnostics, hospitalization, exotic-pet workups, or emergency care, ask for an itemized estimate and what could change during treatment.
Official PDF resources and forms
The official euthanasia page links PDF resources that may help families evaluate quality-of-life and senior-dog health observations before a discussion with the veterinarian.
| Official PDF resource | Helpful use | Best next step |
|---|---|---|
| Dog Life Quality Assessment | Use as a conversation aid when assessing comfort, mobility, appetite, pain, and end-of-life quality. | Complete observations before calling so the veterinarian has clearer context. |
| Geriatric Dog Health Observations | Track senior-dog changes that may affect comfort, mobility, eating, drinking, behavior, and daily function. | Bring the completed notes to a quality-of-life or senior wellness appointment. |
Official source checklist used for this guide
This page pulls practical information into one place so pet owners do not have to open multiple pages just to find contact details, hours, ER Express, appointment rules, emergency options, services, and payment help.
| Official page | What it verifies | When to open it |
|---|---|---|
| Contact page | Address, phone, text number, fax, hours, and staff-training closure note. | Open before calling, texting, faxing records, or visiting. |
| Online appointment page | Online request process, confirmation window, walk-in policy, surgery forms, payments, and holiday hours. | Open to request an appointment or review scheduling rules. |
| ER Express page | Text APH to 34947, online check-in, triage order, wait-time notes, and cancellation method. | Open for walk-ins and emergency check-in during clinic hours. |
| Emergency care page | Emergency signs, Abby Pet Hospital emergency workflow, and after-hours emergency hospital options. | Open when symptoms may be urgent or after-hours care is needed. |
| Services page | Wellness, specialty, surgery, emergency, pharmacy, certificates, and accreditation/service categories. | Open when checking whether Abby Pet Hospital handles your pet’s need. |
| Who We Are page | History, mission, pets treated, reptiles and small mammals, payment methods, and CareCredit. | Open to understand clinic background and pet species served. |
| Team page | Managing DVMs, DVMs, RVTs, assistants, client service representatives, and hospital support team. | Open when requesting a specific doctor or reviewing staff roles. |
| Financial support page | CareCredit, pet insurance resources, and financial-support workflow. | Open before higher-cost care, emergency care, surgery, diagnostics, or dental treatment. |
Important pet health and safety notice
This guide helps with contact, scheduling, map, ER Express, services, pharmacy, records, billing, and preparation. It does not replace veterinary diagnosis or treatment.
Abby Pet Hospital FAQs
These questions focus on address, phone, hours, ER Express, appointments, emergency care, pets treated, services, payment, and travel certificates.