Warren General Hospital: Address, Phone & Patient Info

by
Warren, Pennsylvania · Patient Navigation Guide · Updated September 2026

Warren General Hospital address, phone numbers, emergency care, patient portal, records, billing, visitor rules, and map

Warren General Hospital is located at 2 Crescent Park West, Warren, PA 16365. The main hospital phone number is 814-723-4973, and callers can use the hospital operator or telephone directory to reach specific departments.

This guide is built for patients, caregivers, visitors, drivers, and families who need practical next steps: where to go, which number to call, how to use the patient portal, how to request medical records, how billing and financial assistance work, what visitor rules to check, and when to use emergency care instead of online tools.

Call Hospital: 814-723-4973 Open Patient Portal Medical Records Billing Help
Emergency safety notice: If you are having chest pain, stroke symptoms, severe breathing trouble, major injury, uncontrolled bleeding, severe allergic reaction, poisoning, loss of consciousness, or any life-threatening emergency, call 911. Do not use the patient portal, email, or this guide for emergency medical decisions.
Main address 2 Crescent Park West

Warren, PA 16365. Use this address for GPS, rideshare, hospital mail, registration, and medical-record forms.

Main phone 814-723-4973

Use the hospital operator when you do not know the correct department, extension, unit, or clinic.

Emergency Care Center 814-726-2510

For non-911 Emergency Care Center questions. For true emergencies, call 911 first.

Patient Accounts 814-726-2330

Use for hospital billing questions, itemized charges, payment arrangements, and account balances.

Medical Records 814-726-1907

Use for Health Information Management and release-of-information questions.

Patient Concerns 814-723-4973 ext. 1781

Use for patient complaints, concerns, grievances, or unresolved care-experience issues.

Start here: choose the right Warren General Hospital route

Most hospital searches start with address and phone. This table helps users complete the actual next step without guessing.

What you need Best route What to have ready
Life-threatening emergency Call 911 or go to the nearest emergency department. Symptoms, medications, allergies, ID, insurance card, and a support person if possible.
Emergency Care Center question Call 814-726-2510 for Emergency Care Center questions, day or night. Patient symptoms, age, timing, current medications, and whether 911 may be needed.
Hospital department routing Call 814-723-4973 and ask for the department, unit, or extension. Patient name, unit if known, department name, and reason for calling.
Patient portal access Use the WGH Patient Portal or MEDITECH MHealth app route. Email address, date of birth, patient identity details, and portal enrollment information.
Medical records Use the medical records page and correct authorization form. Patient name, date of birth, dates of service, records needed, recipient, and signature authority.
Bill question or payment plan Call Patient Accounts at 814-726-2330 or toll-free 1-800-777-9441. Statement, account number, insurance explanation of benefits, and payment-plan question.
Financial assistance Contact the financial counselor or review the financial assistance page. First bill date, household size, income, assets, insurance status, and supporting documents.
Visit an admitted patient Review visitor rules, then check in at the nurse’s station before entering a patient room. Patient name, unit, visitor badge needs, masking requirements, and unit-specific restrictions.

Warren General Hospital address, main phone, and contact basics

Use these details for driving directions, hospital mail, phone routing, forms, insurance paperwork, and patient registration.

Contact item Current detail Use it for
Hospital name Warren General Hospital Registration, records, billing, insurance, directions, provider referrals, and hospital correspondence.
Main address 2 Crescent Park West, Warren, PA 16365 GPS, rideshare, hospital mail, patient drop-off, registration, and official forms.
Main phone 814-723-4973 Main operator, department routing, patient room routing, general questions, and extension dialing.
Direct extension rule Call 814-723-4973, then press 8 plus the extension Use when the WGH telephone directory lists an internal extension instead of a full direct number.
General website wgh.org Official services, patient portal, telephone directory, medical records, billing, visitor guide, and hospital notices.
Important address check: Use 2 Crescent Park West for the hospital. Some old or third-party pages may show older formatting such as “Two Crescent Park West” or include other Warren Medical Group clinic addresses. Confirm the exact department before driving.

Google map, parking, entrances, and arrival checklist

Use the map for route planning, then confirm the correct entrance if you are going to imaging, surgery, emergency care, registration, or a clinic appointment.

Warren General Hospital
2 Crescent Park West
Warren, PA 16365
Main: 814-723-4973

Map shown for the main hospital campus. Confirm your department, appointment location, and entrance instructions before leaving home.

Emergency arrival

Use emergency services for serious or life-threatening symptoms. Do not delay emergency care to find parking details, portal access, or paperwork.

Outpatient arrival

For scheduled outpatient services, bring your order or referral if required, photo ID, insurance card, medication list, and arrival instructions from the department.

Imaging arrival

WGH imaging instructions say to enter the Outpatient Lobby using Entrance 1 and sign in at the registration podium for scheduled imaging services.

Visitor arrival

Visitors should follow posted masking guidance and check in at the nurse’s station before entering a patient room.

Warren General Hospital phone directory for common patient needs

Use these numbers for routing. For internal extensions, call the main number and press 8 followed by the listed extension.

Department or need Phone number Use it for
Main hospital operator 814-723-4973 General routing, patient rooms, departments, and extension access.
Emergency Care Center 814-726-2510 ECC questions, day or night. Call 911 for a true emergency.
Billing / Patient Accounts 814-726-2330
1-800-777-9441		 Hospital bills, account balances, itemized charges, payment arrangements, and insurance follow-up.
Medical Records 814-726-1907 Release forms, medical record copies, authorization questions, and records sent to or from WGH.
Imaging scheduling and image release 814-723-5811 Imaging appointments, image release, exam questions, and diagnostic testing instructions.
Imaging fax 814-723-3062 Imaging orders and department paperwork when directed by WGH or your provider.
Laboratory 814-723-5811 Lab service questions, specimen instructions, and testing location guidance.
Surgical Services 814-723-2686 Surgery scheduling questions, pre-op instructions, and outpatient surgery routing.
General Surgery appointments 814-723-2686 General surgery appointments, consultation scheduling, and procedure questions.
Walk-In Care NW 814-726-1122 North Warren Walk-In Care questions for non-life-threatening illness and minor injury.
Patient concerns or complaints 814-723-4973 ext. 1781 Care concerns, complaints, grievances, or patient experience issues.
Social Services 814-723-4973 ext. 1105 Discharge planning, notary help, support resources, and patient assistance questions.

Official Warren General Hospital online actions

Use these official links for live tasks. Each card explains the next step after the page opens.

Patient portal

Open the WGH Patient Portal

  1. Use the email address connected to your WGH portal account.
  2. Use the portal for current patient record access when available.
  3. Do not use portal messages for emergencies.

Portal information page

Open portal instructions

  1. Review the MEDITECH MHealth app option.
  2. Use the current portal for Warren General Hospital and Warren Medical Group visits.
  3. Contact WGH if older records are not visible.

Medical records

Open medical records page

  1. Choose the correct authorization form.
  2. Use the general form for standard protected health information requests.
  3. Use the behavioral health or drug and alcohol form when that protected information is involved.

Telephone directory

Open phone directory

  1. Find the department, clinic, or extension.
  2. For extensions, call 814-723-4973 and press 8 followed by the extension.
  3. Call 911 instead for true emergencies.

Pay or understand a bill

Open medical bill information

  1. Review your summary bill for accuracy.
  2. Request an itemized charge list if needed.
  3. Call Patient Accounts if you need more than 30 days to pay.

Financial assistance

Open financial assistance page

  1. Check whether your household income may qualify.
  2. Request the application within the listed time window.
  3. Gather income, asset, insurance, Medicaid, CHIP, and assistance-program documents.

Emergency Care Center and hospitalist care

Warren General Hospital lists emergency and hospitalist care through US Acute Care Solutions. Use emergency services for serious symptoms and do not delay care for online research.

Call 911
Call 911 if you are currently experiencing an emergency such as chest pain, stroke symptoms, severe breathing trouble, major injury, severe bleeding, poisoning, or loss of consciousness.
ECC questions
WGH lists the Emergency Care Center phone as 814-726-2510, day or night, for questions you may have. Use 911 first if the situation is dangerous.
While in ECC
If you have questions at any stage of evaluation or treatment, WGH encourages patients to ask the Emergency Care Center team.
Hospitalist care
Hospitalists manage inpatient medical care during a hospital stay and coordinate with emergency physicians, nurses, specialists, and discharge planners.
ER vs walk-in care: Walk-in care is not for heart attack symptoms, stroke symptoms, poisonings, severe shortness of breath, major injuries, head injuries, broken bones, deep cuts, or other emergency-level conditions.

Walk-In Care: what it treats and when not to use it

WGH Walk-In Care is for non-life-threatening ailments and minor injuries. The provider on staff makes the final decision about whether your condition is appropriate for walk-in care.

Walk-In Care topic Details listed by WGH Practical patient note
Common minor injuries Minor accidents, abrasions, burns, minor cuts, strains, and sprains. Use emergency care for major injury, deep cuts, severe bleeding, head injury, or suspected broken bones.
Common illnesses Flu, vomiting, nausea, diarrhea, earache, pink eye, headache, sinus pain, sore throat, cough, cold symptoms, flu-like symptoms, UTI symptoms, rashes without breathing difficulty, skin infections, and tick bites. Call ahead if symptoms are severe, persistent, or may need imaging or emergency evaluation.
Testing examples WGH lists rapid strep and urine dip testing among services that may be available. Ask whether lab testing, X-ray, or referral is needed before assuming walk-in care can complete the visit.
North Warren Walk-In Care Located in North Warren near the Walmart Store. Phone listed as 814-726-1122. WGH lists weekday and weekend hours, but confirm same-day hours before driving.
Youngsville location 400 E. Main Street, Youngsville, PA 16371. Main phone listed as 814-563-7591. WGH lists limited walk-in patient windows. Confirm before going.

Warren General Hospital services and departments

WGH’s services directory lists hospital, outpatient, rehabilitation, specialty, diagnostic, and community services. Use this table to decide which department or official page to open first.

Service area Examples listed by WGH Patient action
Emergency and inpatient care Emergency and hospitalist care, medical-surgical unit, nursing, swing bed, detoxification, and hospital home care. Use emergency care for serious symptoms; ask your care team about discharge, swing bed, or home-care planning.
Primary and family care Family medicine, Crescent Park Primary Care, Pleasant Family Medicine, Sugar Grove, Youngsville Family Practice, pediatrics, and Warren Pediatrics. Call the specific office or main operator to confirm location, insurance, and appointment availability.
Surgery and procedures General surgery, surgical services, outpatient surgery, colonoscopy, endoscopy, breast surgery, GI surgery, hernia care, gallbladder disease, robotic surgery, thyroid surgery, and wound care. Ask whether you need a referral, pre-op testing, anesthesia instructions, medication holds, or insurance authorization.
Imaging and diagnostics CT, MRI, PET/CT, ultrasound, X-ray, mammography, bone density, nuclear medicine, fluoroscopy, interventional radiology, cardiology, and EEG. Confirm physician order requirements, fasting instructions, contrast use, arrival time, and image release process.
Cancer care Cancer Care Center, chemotherapy, radiation therapy, hematology, infusion therapy, PET/CT, SBRT, SRS, IGRT, SGRT, and treatment-planning technology. Ask about referral requirements, first consultation paperwork, visitor exceptions, treatment schedule, and insurance authorization.
Rehabilitation RehabWorks, physical therapy, pediatric rehab, cardiac rehabilitation, and pulmonary rehabilitation. Ask whether a provider order is required and whether your insurance needs prior authorization.
Specialty care Orthopedics, sports medicine, respiratory care, gynecology and women’s health, urology, eye care, wound clinic, and pharmacy. Use the official services page or telephone directory to route to the correct clinic.
Support services Food services, hospital gift shop, social services, Home Alert, chapel, language translators, TTY devices, notary services, and patient education resources. Ask your nurse, registration, Social Services, or the main operator for the right support route.

WGH Patient Portal, MEDITECH MHealth app, and older records

Warren General Hospital encourages community members to enroll in the newer portal for current records linked to Warren General Hospital and Warren Medical Group visits.

Portal login

Use the WGH Patient Portal login page with your email address and account credentials. If you cannot sign in, contact WGH for portal support or ask during registration.

MEDITECH MHealth app

WGH’s portal page points users to the MEDITECH MHealth app route through device app stores. Use the official portal page for current setup instructions.

Current record date note

WGH encourages portal enrollment for current patient records associated with WGH and Warren Medical Group visits for dates of service from 2/1/2024 and beyond.

Older records

For older visits or records not visible in the portal, use the Medical Records Department and the proper authorization form.

Portal safety note: Do not use portal messaging for urgent symptoms. Call 911 for emergency symptoms or contact the appropriate department by phone for time-sensitive care questions.

Medical records and authorization forms

WGH’s medical records page lists authorization forms for the use and disclosure of Protected Health Information. Choose the form that matches the direction and type of records.

Record request type Official form or route Prepare before submitting
WGH sends records to another entity Authorization for Warren General Hospital to use or disclose protected health information to other entities. Patient identifiers, recipient name, recipient address or fax, dates of service, records needed, and signature.
Another entity sends records to WGH Authorization for other entities to disclose protected health information to Warren General Hospital. Outside provider name, WGH recipient details, what records are needed, and reason for transfer.
Behavioral health or drug and alcohol records to WGH Behavioral Health/Drug and Alcohol authorization for other entities to disclose information to WGH. Specific consent, patient signature, dates, program information, and receiving department.
WGH releases behavioral health or drug and alcohol records Behavioral Health/Drug and Alcohol authorization for WGH to use or disclose that protected information. Recipient details, purpose, specific records, and signed authorization.
Question about release process Call Medical Records at 814-726-1907. Patient name, date of birth, contact number, dates of service, and who needs the records.
Privacy note: WGH’s privacy information explains that signed authorization is normally required before disclosing medical information outside the hospital unless disclosure is required by law.

Billing, itemized charges, provider-based clinic fees, separate physician bills, and payment plans

Hospital bills can include facility charges, physician/professional charges, insurance adjustments, deductibles, copays, coinsurance, and separate bills from physicians involved in your care.

Patient Accounts

Call 814-726-2330 or toll-free 1-800-777-9441 for billing comments, questions, account balances, and payment arrangements.

Payment arrangements

WGH states that patients who require more than 30 days to pay medical bills can make payment arrangements by calling the billing department.

Itemized charges

WGH advises patients to review summary bills for accuracy and request an itemization of charges when needed.

AblePay option

WGH says it participates in AblePay Health, a no-cost program that may offer savings and flexible payment terms on out-of-pocket medical expenses.

Billing topic What it means What patients should ask
Insurance updates WGH asks patients to tell registration about all insurance coverage and changes since the last visit. “Do you have my current primary and secondary insurance on file?”
Separate doctors’ fees You may receive a separate physician bill if physician services were required during the hospital stay. “Which bills should I expect besides the WGH facility bill?”
Provider-based clinics WGH explains that provider-based clinics may bill one charge for hospital services and one charge for physician/professional services. “Will this visit create both a facility fee and a professional fee?”
High deductible plans Facility charges and professional charges may affect deductibles and coinsurance differently. “What applies to my deductible, copay, or coinsurance?”
Difficulty paying WGH says patients can apply for charity care, work out payment plans, or seek other support. “Can I speak with the financial counselor before the account becomes overdue?”
Billing script: “I need help with my Warren General Hospital bill. Can you confirm the account, what insurance paid, whether a separate doctor bill may arrive, and whether I qualify for an itemized bill, payment plan, AblePay, or financial assistance?”

Financial assistance, free care, discounted care, and application timing

WGH maintains a financial assistance program for qualifying patients needing help with emergency and medically necessary care.

Financial counselor
Call 814-723-4973 ext. 1325 or use the second-floor financial counselor route listed by WGH.
Application deadline
WGH says individuals may request a financial assistance application within 120 days of the date of the first bill.
Discounted care guideline
WGH lists discounted care for individuals whose household income is less than 300% of the Federal Government Poverty Income Guidelines.
Free care guideline
WGH lists free care for individuals whose household income is less than 200% of the Federal Government Poverty Income Guidelines.
Other assistance first
WGH requires patients and families to attempt assistance that may be available from programs such as Medicaid, CHIP, and publicly supported insurance exchange products.
Decision timing
WGH says the Financial Counselor or Patient Accounts Manager will notify the individual of the eligibility determination within 30 days of submitting a complete application.
Act early: If you cannot pay a bill, contact WGH before the account becomes delinquent. WGH’s policy discusses lawful collection measures and possible future disqualification if discounted-care balances are not paid.

Visitor guide, masking, check-in, unit rules, and patient rights

WGH’s visitor guidance includes masking expectations, symptom screening expectations, nurse-station check-in, and special unit rules.

Visitor topic WGH guidance summarized What to do before visiting
General visiting hours WGH’s patient rights page describes an open visitation policy for most units with general visiting hours of 6:30 am to 8:00 pm. Confirm with the unit because clinical needs and special areas may limit visitors.
After 8:00 pm After 8:00 pm, visitors must check in at the Emergency Care Center registration desk and receive an identification badge. Bring ID and know the patient’s room or unit if possible.
Masking and illness Visitors are expected to be without cough, fever, or shortness of breath and to wear masks in designated areas or when requested. Do not visit if you are sick unless the care team approves an exception.
Nurse station check-in Visitors should check in at the nurse’s station before entering a patient room. Ask whether PPE, isolation rules, or visitor limits apply.
Maternal Child Health WGH lists 2:00 pm to 6:00 pm visiting hours with accommodations as necessary and at the discretion of the mother. A support person can have 24-hour support for patients in labor. Ask the maternity team about support-person and sibling rules before arrival.
Pediatrics WGH lists no restrictions on parental visitation during the day, one parent or guardian may stay overnight, and other visitors are listed as 10:00 am to 8:00 pm with parent consent. Confirm guardian, consent, and overnight rules with the pediatric unit.
Surgical services WGH says a patient may receive up to two visitors during pre-operative recovery, but visitors are not permitted during the actual surgery. Ask where visitors should wait and how updates will be shared.
Cancer Center WGH generally does not permit visitors at the Cancer Center except for listed situations such as a minor child’s parent, first consultation, first chemotherapy, decision-making, new information, or end of life. Call ahead and ask if your situation qualifies for an exception.

Patient needs, accommodations, room support, chapel, telephone, translators, and notary help

WGH’s accommodations page includes practical hospital-stay details that third-party listings usually miss.

Nurse call button

WGH explains that the nurse call button is located on the side rail controls or on a separate control given by the nurse. Use it when you need assistance.

Chapel

WGH lists a chapel on the second floor for prayer and meditation. The chaplain can contact your pastor if requested.

Patient room telephone

Telephone service is available in patient rooms at no extra charge. Friends and relatives may call through 1-814-723-4973 and use the room extension or operator assistance.

TTY devices

WGH states that telecommunications devices are available for hearing-impaired persons. Ask your nurse for assistance.

Language translators

WGH says translators are on call to help explain treatment options and care to patients and family members when a language barrier exists.

Notary services

WGH lists complimentary notary public services for patients. Ask your nurse to contact Social Services to arrange an appointment.

What third-party hospital listings often miss

Search results and map listings can show location and reviews, but they usually miss the details needed to complete a real hospital task.

Common listing detail Why it is not enough What this guide adds
Address and phone A basic listing does not tell you which department or extension to call. Main number, direct department numbers, extension instructions, billing, records, ECC, and patient concerns routing.
Emergency label It may not explain when walk-in care is inappropriate or when to call 911. ECC number, 911 warning, walk-in care limits, and symptom-based routing.
Services list A service list does not explain preparation, orders, referrals, imaging release, or surgery scheduling questions. Service action table with patient preparation and department-specific next steps.
Billing link Patients still need to know about itemized bills, separate physician fees, provider-based clinic charges, and payment plans. Billing script, provider-based explanation, AblePay note, financial counselor details, and assistance thresholds.
Visitor hours General hours may not apply to maternity, pediatrics, surgery, Cancer Center, isolation rooms, or after-hours visits. Unit-specific visitor summary, badge check-in note, masking rules, and nurse-station check-in reminder.

Official source checklist used for this guide

This guide uses Warren General Hospital’s official website and public regulatory sources to organize practical patient information.

Official source What it verifies When to use it
WGH Contact Main address, main phone, directions route, and telephone directory link. Use before driving, calling, or sending hospital mail.
Telephone Directory Department numbers, extension dialing instructions, billing, medical records, imaging, lab, ECC, and walk-in care numbers. Use when a department-specific number is needed.
Patient Portal WGH Patient Portal, MEDITECH MHealth app route, and current record access information. Use when trying to access current records online.
Medical Records Authorization forms for PHI release, outside records to WGH, and BH/DA record authorization routes. Use when requesting or transferring records.
Visitor Guide Masking expectations, visitor check-in, unit rules, maternity, pediatrics, surgery, Cancer Center, and COVID-related exceptions. Use before visiting an admitted patient.
Your Medical Bill Patient Accounts number, itemized charges, payment arrangements, separate physician fees, provider-based clinic billing, and AblePay information. Use before calling about a statement or payment plan.
Financial Assistance Financial assistance purpose, eligibility guidelines, 120-day request window, financial counselor contact, application review, and 30-day decision note. Use if you cannot afford a hospital bill or need charity-care information.
Emergency and Hospitalist Care Emergency Care Center phone, 911 warning, USACS emergency/hospitalist relationship, and patient question guidance while in ECC. Use when planning emergency or inpatient-care questions.
Walk-In Care Walk-in conditions treated, conditions excluded, North Warren and Youngsville walk-in details, and provider discretion note. Use for non-life-threatening illness or minor injury questions.
Imaging Imaging scheduling number, services, registration entrance, order/referral guidance, office hours, and imaging certifications. Use before scheduled imaging, image release, or diagnostic testing.
Independent guide notice: USHospitalGuides.com is not Warren General Hospital, not a medical provider, not an insurer, not a government agency, and not an emergency service. Use official WGH pages or phone numbers for final decisions, appointments, pricing, records, billing, visitor rules, and urgent instructions.

Important medical and billing disclaimer

This page helps users find official contact details, addresses, maps, portal access, records routes, billing information, financial assistance, and visitor guidance. It does not provide medical, legal, insurance, or financial advice.

For urgent or dangerous symptoms, call 911. Do not rely on this page, patient portal messages, contact forms, or email for emergency medical decisions.

Warren General Hospital FAQs

These questions focus on address, phone numbers, emergency care, patient portal, records, billing, financial assistance, visitor rules, walk-in care, and patient support.

1. What is the address for Warren General Hospital?
Warren General Hospital is located at 2 Crescent Park West, Warren, PA 16365. Use this address for GPS, rideshare, hospital mail, registration, records forms, and patient drop-off.
2. What is the main phone number for Warren General Hospital?
The main phone number is 814-723-4973. Use it for the hospital operator, department routing, patient room routing, and general questions.
3. How do I directly dial an extension at Warren General Hospital?
WGH’s telephone directory says to call 814-723-4973, then press 8 followed by the extension number when you have a listed extension.
4. Is Warren General Hospital’s Emergency Care Center open for emergencies?
WGH lists an Emergency Care Center phone number of 814-726-2510 for questions day or night. If you are currently experiencing a true emergency, call 911 immediately.
5. How do I access the Warren General Hospital patient portal?
Use the official WGH Patient Portal login page at portal.wgh.org. WGH also points users to the MEDITECH MHealth app route for portal access on mobile devices.
6. How do I request medical records from Warren General Hospital?
Use the WGH medical records page and choose the correct authorization form. WGH lists forms for WGH releasing records, outside entities sending records to WGH, and behavioral health or drug and alcohol record authorizations.
7. What number should I call for Warren General Hospital billing questions?
Call Patient Accounts at 814-726-2330 or toll-free at 1-800-777-9441. Use this route for bills, itemized charges, payment arrangements, insurance follow-up, and account questions.
8. Does Warren General Hospital offer financial assistance?
Yes. WGH maintains a financial assistance program for qualifying patients. The hospital lists discounted care for household income below 300% of federal poverty guidelines and free care for household income below 200%, subject to application review and other requirements.
9. What are Warren General Hospital visitor rules?
WGH lists general visiting hours for most units and requires visitors to follow posted masking guidance, be without symptoms such as cough, fever, or shortness of breath, limit travel outside patient rooms and waiting areas, and check in at the nurse’s station before entering a patient room.
10. When should I use Warren General Hospital Walk-In Care instead of the ER?
Walk-In Care is for non-life-threatening ailments and minor injuries such as minor cuts, strains, sprains, cold or flu-like symptoms, UTI symptoms, rashes without breathing difficulty, tick bites, and similar needs. Use the ER or call 911 for life-threatening symptoms, major injuries, severe shortness of breath, heart attack or stroke symptoms, poisonings, head injuries, broken bones, or deep cuts.