Olean General Hospital Olean NY: Contact & Patient Info

New York State currently lists Olean General Hospital as a 186-bed hospital. It is licensed for inpatient medical/surgical, intensive-care, maternity, psychiatric and pediatric beds.

State-listed designations

What OGH can evaluate through emergency services

Olean General Hospital is a full-service acute-care hospital with an Emergency Department, inpatient medical/surgical services, ICU capabilities, diagnostic imaging, laboratory testing and access to specialty care. New York State also lists OGH as a Primary Stroke Center and SAFE-designated hospital.

Is there a fixed Olean General Hospital ER fee?

No single flat Emergency Room fee represents every visit. An ER bill can change based on the level of evaluation, laboratory tests, imaging, medication, procedures, supplies, observation or inpatient admission.

OGH patient billing information also warns that professional services may produce separate charges. Patients can receive separate bills for services provided by professionals such as emergency physicians, radiologists, anesthesiologists or other specialists.

OGH also provides an online patient-registration form for upcoming appointments. The form asks whether the patient is registering for Olean General Hospital or Bradford Regional Medical Center and collects patient/contact information.

Upper Allegheny Health System reports hundreds of affiliated physicians across its regional network. A hospital-wide static Monday-through-Sunday schedule for every physician is not currently published. For that reason, this article does not invent doctor availability.

Current cardiovascular providers listed at Olean General Hospital

General Physician, a Kaleida Health-affiliated medical group, currently lists the following cardiovascular providers at the OGH 515 Main Street location:

Olean cardiovascular office with published office hours

Current providers publicly listed at that Olean cardiology office include Haneen Ismail, MD; Christopher Michaeles, MD, FACC; Nicole Marker-Zewe, FNP-BC; Todd Miller, CRNP; Kelly O’Sullivan, PA-C; Clifford Pyne, NP; John Symons, MD; and Stephen Weidner, FNP.

Family medicine training physicians in Olean

Olean is also home to the University at Buffalo Rural Family Medicine Residency program. Current publicly listed resident physicians associated with the Olean training program include names such as Jordan Grant, Nyaradzo Sanyika, Sarah McDonnell and Katherine Majerovich. Resident schedules change with hospital and outpatient rotations, so clinic days must be confirmed with the practice.

How to ask for a specific doctor

Why you may receive more than one bill

OGH’s patient billing guidance explains that professional services can be billed separately. Depending on the visit, separate bills may come from:

• Emergency physicians
• Specialists
• Anesthesiologists
• Radiologists
• Other independently billed professional providers

Price transparency

Olean General Hospital participates in hospital price-transparency reporting. Published standard and negotiated charges can help with research, but a machine-readable rate is not automatically the amount you personally owe.

Your out-of-pocket amount depends on the exact service, insurance contract, remaining deductible, copayment, coinsurance, medical necessity and additional services performed during treatment.

The hospital’s currently posted financial-assistance guideline uses household income relative to the Federal Poverty Level (FPL). The published discount structure provides:

How the application process works

• Ask Patient Accounts for the financial-assistance application and checklist.
• Provide requested income/family-size documentation.
• Patients may apply during the collection process.
• The policy states that OGH responds in writing to a complete application within approximately 30 days.
• A patient denied assistance can appeal under the policy’s appeal process.

The policy also notes that financial assistance covering OGH hospital charges may not automatically cover separately billed contracted physicians. Ask about every bill individually.

OGH serves both southwestern New York and nearby northwestern Pennsylvania. Upper Allegheny Health System has reported that OGH participates in many Pennsylvania health plans, including Highmark and UPMC products, with exceptions possible.

Before scheduled care

OGH patient materials have listed 716-375-6080 for insurance-coverage questions. Because plan contracts change, verify current participation before an expensive scheduled procedure.

Kaleida Health’s current signup process asks for identifying/contact information. When identity cannot be verified instantly, the request may be sent for manual review and an activation code can take up to approximately one week.

Be prepared to provide

• Patient’s full legal name
• Date of birth
• Dates of treatment
• Specific records required
• Where the records should be sent
• Patient signature / authorization when required
• Representative or guardianship documentation when applicable

Patients using the current Epic MyChart system may also be able to review portions of their health information digitally without ordering a full paper chart.

New York State currently lists Olean General Hospital with 14 maternity beds and a Level 1 Perinatal Center designation.

Published maternity services include

Before going to OGH for a planned delivery

• Ask your OB provider when to go to the hospital.
• Complete hospital registration/pre-registration when instructed.
• Confirm the correct maternity entrance for your expected arrival time.
• Ask about current support-person and visitor limits.
• Bring photo ID and insurance information when available.
• Bring your medication list and relevant prenatal documents.

Current state and hospital information lists services including adult diagnostic cardiac catheterization, percutaneous coronary intervention and electrophysiology. OGH also maintains cardiology physician access through affiliated General Physician cardiovascular practices.

OGH is also identified as a Primary Stroke Center. Anyone with possible stroke symptoms should use emergency services immediately rather than attempting to schedule a routine neurology appointment.

New York State currently lists this center as an extension clinic of Olean General Hospital with radiation-treatment capability. Cancer care can involve separate appointments for consultation, laboratory work, imaging, infusion and radiation.

OGH’s published patient information describes the outpatient surgery facility as having:

• 4 operating suites
• 3 endoscopy laboratories
• 23 pre-operative/post-operative beds
• 6 post-anesthesia care beds

Before surgery

• Follow fasting instructions exactly.
• Ask which medications to take or hold.
• Complete required pre-operative testing.
• Know the difference between your arrival time and procedure time.
• Confirm whether an adult must drive you home.
• Ask about surgeon, anesthesia and facility fees separately.
• Confirm the correct building: 500 Main Street vs. 515 Main Street.

Imaging services

• MRI
• CT
• X-ray
• Ultrasound
• Mammography
• Cardiac imaging/testing
• Other diagnostic radiology

Before imaging

• Confirm whether fasting is required.
• Ask whether contrast will be used.
• Report pregnancy or possible pregnancy when relevant.
• Tell staff about implanted devices before MRI.
• Bring the imaging order/referral when required.
• Ask insurance about pre-authorization.

New York State lists OGH for both acute and chronic renal dialysis. Scheduled dialysis patients should confirm their treatment day and arrival time directly with the dialysis center.

OGH’s posted patient guide lists a general visitor window of approximately 12:00 p.m.–6:00 p.m. and indicates that approved visitors may remain until 9:00 p.m..

Units may have different rules

• Intensive Care Unit
• Obstetrics / maternity
• Pediatrics
• Behavioral Health
• Emergency Department
• Isolation rooms

Visitor basics

• Do not visit if you are ill or potentially infectious.
• Follow staff instructions for isolation rooms.
• Clean your hands entering and leaving patient areas.
• Use public restrooms rather than patient bathrooms when directed.
• Follow current identification or screening requirements.

OGH’s published patient information also identifies additional hospital parking across the street from the main campus off Center Street.

Main entrance drop-off

Patients who need easier access can be dropped off at the Main Street front entrance. The hospital guide states that wheelchairs are available immediately inside the front entrance.

Where is registration?

Published patient information places hospital registration on the first floor, to the right after entering the main front entrance.

UAHS has described the transportation service as reservation-based and free for non-emergency patients and visitors traveling between Olean and Bradford-area hospital pickup points.

The published program information lists reservation telephone availability of approximately 6 a.m.–6 p.m. Monday–Friday and 7 a.m.–3 p.m. weekends/major holidays.

Café 515

The hospital’s published patient guide locates Café 515 on the lower level. The guide lists:

Vending machines are also listed on the lower level outside the cafeteria. Food-service hours can change, so verify them when a meal is important to your visit.

Java City

The posted hospital guide lists a Main Lobby Java City kiosk offering coffee, pastries and sandwiches on weekday mornings, approximately 6 a.m.–10 a.m..

Guest meal tray

The posted patient guide references a guest meal-tray program historically priced at $5 plus tax. Because meal prices can change, confirm the current cost with Food Services before ordering.

Wi-Fi

Free guest wireless internet is available. The hospital’s patient material notes that the guest connection is an open wireless network, so avoid unnecessarily transmitting sensitive information.

Gift shop

The OGH Auxiliary Gift Shop is near the main lobby. The hospital’s online gift shop currently advertises inpatient delivery Monday–Friday, 11 a.m.–3 p.m.. Flowers and selected gifts can be ordered for in-hospital delivery.

Interpreter services

OGH patient information describes video remote interpretation in patient-care areas and language support across a large range of spoken languages, along with sign-language interpretation for patients who are deaf or hard of hearing.

Pastoral care

Chaplain/spiritual support is available to patients and families. Published Pastoral Care contact: 716-375-6970.

Patient information places the Pastoral Care office on the second-floor west wing and identifies a meditation room on the second floor across from the patient/visitor atrium.

Before leaving, make sure you understand

• New or changed medications
• Which old medications should be stopped
• Follow-up appointment dates
• Activity restrictions
• Diet restrictions
• Wound/incision care when applicable
• Symptoms that require urgent medical attention
• Home-care services
• Medical equipment or supply needs

The published patient guide advises patients who need a ride home to arrange for a family member or friend to meet them at the hospital’s front entrance.

Driving from I-86

OGH’s published directions commonly route drivers through I-86 Exit 26 / Route 16, then south toward Olean and the Main Street campus. Follow current hospital signs once you reach Main Street, especially for the Emergency Department or Outpatient Surgery Center.