Orlando Health Melbourne Hospital: Contact & Patient Info

Important emergency capabilities

• Emergency medicine
• Cardiology and cardiovascular services
• Cardiac catheterization
• Diagnostic imaging
• Laboratory testing
• Neurology and neurosurgery support
• Orthopedic care
• General surgery
• Vascular surgery
• Pulmonary medicine
• Urology
• Obstetric / gynecologic emergency capabilities

An emergency visit may generate more than one bill

The hospital’s financial information explains that patients may receive separate professional bills from providers such as:

• Emergency-room physicians
• Radiologists
• Anesthesiologists
• CRNAs
• Other physicians or contracted medical professionals

This is separate from the hospital/facility account. A doctor participating with the hospital does not automatically mean that doctor’s billing group has the exact same insurance-network status as the hospital.

How to get a specific doctor’s actual availability

Orlando Health offers online appointment requests for participating providers. On individual physician profiles, Orlando Health warns that submitting the form creates an appointment request only. A representative may contact the patient afterward to help arrange the appointment.

Heart and vascular diagnostics

• Cardiac catheterization / coronary angiography
• CT angiography (CTA)
• Echocardiogram
• Electrocardiogram (ECG/EKG)
• Electrophysiology studies
• Magnetic resonance angiography (MRA)
• Nuclear medicine
• Transesophageal echocardiogram (TEE)
• X-ray

Heart and vascular treatment

• Arrhythmia evaluation and management
• Cardioversion
• Catheter ablation
• Implantable cardiac devices
• Surgical ablation
• Heart-failure management
• Minimally invasive interventional cardiology
• Vascular medicine and surgery
• Management of aneurysm, atherosclerosis and peripheral vascular disease

Stroke program

The hospital’s stroke team provides rapid emergency response, diagnostic testing and imaging, clot-focused emergency treatment when medically appropriate, and multidisciplinary rehabilitation. Florida’s current hospital program information lists Orlando Health Melbourne Hospital as a Primary Stroke Center.

Orlando Health Melbourne Hospital performs inpatient and outpatient surgery using traditional, arthroscopic, endovascular, laser and minimally invasive robotic-assisted techniques when clinically appropriate.

Surgical specialties listed by the hospital

Spine program

The hospital’s spine program combines nonsurgical treatment and minimally invasive surgery with expertise in:

• Neurosurgery
• Physiatry / physical medicine
• Pain management
• Physical therapy
• Occupational therapy
• Care coordination through a Spine Coordinator

A patient portal may provide access to health information such as appointments, results, medication information and other account functions depending on the record system and the type/date of care.

Orlando Health provides walk-in Health Information Management service for patients who want to make a request in person or request expedited processing. The system says it tries to process requests on demand when possible, but same-day delivery is not guaranteed.

Records may take longer when they are incomplete, stored in off-site archives or subject to additional review. Orlando Health also warns that walk-in locations can sometimes close during the lunch period between approximately noon and 1:00 PM or on system holidays.

Hospital billing phone

For Melbourne Hospital patient-account questions, call (888) 527-1968.

What you may owe

The hospital explains that patients are responsible for applicable:

• Copayments
• Coinsurance
• Deductibles
• Non-covered services
• Remaining balances not paid by insurance

Payment in full may be requested at the time of scheduled service for known patient responsibility. After insurance processes the claim, remaining patient balances are generally due when billed.

Separate physician bills

Hospital services and physician services can be billed separately. For example, anesthesiology, radiology, emergency medicine and other professional services may generate separate statements.

Insurance-plan families currently identified by Melbourne’s financial page

Why this guide does not publish a fake “doctor visit fee”

Orlando Health Melbourne Hospital does not publish one universal consultation fee for every doctor. A cardiology consultation, surgical consultation, GI visit, emergency physician service and hospital-based procedure can have different billing structures.

Why chargemaster prices are not the same as your bill

Hospital price-transparency files can contain gross charges, negotiated rates and discounted cash-price information. Orlando Health itself explains that those figures should not be treated as a prediction of what an individual insured patient will owe.

For the most useful estimate, have these details ready

• Exact procedure, test or service
• Ordering physician
• Insurance company
• Exact plan / member information
• Procedure code if your physician’s office has it
• Expected service date
• Whether care is hospital inpatient, hospital outpatient or physician-office based

Eligibility requires screening and may require information such as household size, income, tax documents, pay information and other financial details. Not every service or every independent physician bill is automatically covered by the hospital’s assistance program.

Orlando Health’s current Melbourne facility page does not publish one Melbourne-specific blanket visiting-hour table for every inpatient unit. That is important because visitor access can differ for ICU, surgery, emergency care and other clinical areas.

Orlando Health system visitation principles

• Visitors are considered an important part of patient support and recovery.
• Visitation can be limited by the patient’s medical condition or treatment in progress.
• ICU and procedure areas may have additional restrictions.
• The patient’s wishes regarding visitors should be respected.
• Emergency-department visitor access can depend on the patient’s condition and treatment.

Interpreter and communication assistance

Orlando Health provides interpreting support for many languages and sign-language needs. Patients can request help through staff or use the published Interpreter Services contact route.

Useful local orientation

The hospital is on North Wickham Road in Melbourne, serving the Palm Bay–Melbourne–Titusville area and Brevard County’s Space Coast. Do not confuse it with other Melbourne-area hospitals or with Orlando Health facilities in Orlando proper.