Atlantic General Hospital Berlin MD: Contact & Patient Info

Berlin, Maryland hospital guide · updated August 22, 2026

Atlantic General Hospital Berlin MD: current phone, ER, doctors, appointments, billing and patient information

Atlantic General Hospital in Berlin, Maryland is now officially named TidalHealth Atlantic. The hospital joined the TidalHealth system in 2025 and adopted the TidalHealth Atlantic name in March 2026. The hospital remains at 9733 Healthway Drive, Berlin, MD 21811, and its main number remains 410-641-1100.

For patients, the most important 2026 changes are the new TidalHealth name, transition to the Epic electronic health record and TidalHealth MyChart, and TidalHealth billing for new services. The hospital, emergency services and local clinical teams continue operating in Berlin.

This guide gives the information patients commonly need without making them open a dozen hospital pages: current contact numbers, Emergency Department access, appointment routing, named doctors, nearby specialty-clinic hours, medical testing, cancer care, surgery, pharmacy, medical records, billing, financial assistance, visitor information, parking guidance and a campus map.

Now TidalHealth Atlantic Hospital open 24/7 Emergency care 24/7 Epic MyChart since March 2026 Berlin, Worcester County Cancer & surgical care
Medical emergency? TidalHealth Atlantic, formerly Atlantic General Hospital, provides 24-hour hospital and emergency care at 9733 Healthway Drive, Berlin, MD 21811. Call 911 for a life-threatening emergency. Hospital main number: 410-641-1100.
Current official name TidalHealth Atlantic

Formerly Atlantic General Hospital.

Main hospital phone 410-641-1100

General information and department routing.

Hospital address 9733 Healthway Drive

Berlin, MD 21811.

Hospital hours 24/7

The hospital and emergency services operate around the clock.

Medical Records 410-641-9614

Health Information Management for the Berlin hospital.

Patient Experience 410-641-9654

Patient questions, concerns and assistance.

Why you may still see “Atlantic General Hospital” online: the Berlin hospital kept that name for more than 30 years. TidalHealth announced the rebrand on March 4, 2026. Searches, older bills, medical records and older documents may therefore still use “Atlantic General Hospital” or “AGH.”

Start here: what do you need from Atlantic General / TidalHealth Atlantic?

Life-threatening emergency
Call 911 or go to TidalHealth Atlantic at 9733 Healthway Drive. Emergency care is available 24/7.
General hospital information
Call the main hospital at 410-641-1100.
Medical test scheduling
TidalHealth Atlantic Medical Testing Scheduling: 410-641-9714.
Medical records
TidalHealth Atlantic Health Information Management: 410-641-9614.
Patient complaint / concern
Patient Experience: 410-641-9654.
Current hospital bill
TidalHealth Patient Financial Services / cost help: 1-877-729-7762. Some transition materials also list 866-905-2100 for Atlantic billing questions.
Financial assistance
Call 410-912-6957, Monday-Friday 8 a.m.-5 p.m., or apply in person at TidalHealth Atlantic Registration.
MyChart help
TidalHealth MyChart Support: 410-543-7450.
Cancer care
John H. “Jack” Burbage Jr. Cancer Center: 410-629-6888, Monday-Friday 8 a.m.-4:30 p.m.
General surgery
TidalHealth General Surgery, Berlin: 410-641-9568, Monday-Friday 8 a.m.-4:30 p.m.

Is Atlantic General Hospital now TidalHealth Atlantic?

Yes. Atlantic General Hospital became part of TidalHealth in 2025. On March 4, 2026, TidalHealth announced that Atlantic General Hospital in Berlin would operate under the new name TidalHealth Atlantic.

What changed? Current situation
Hospital name Atlantic General Hospital → TidalHealth Atlantic
Health system Hospital is now part of TidalHealth.
Hospital address Still 9733 Healthway Drive, Berlin, MD 21811.
Main phone Still 410-641-1100.
Patient portal Former AGH locations now use Epic MyChart.
Medical teams/services TidalHealth described the rebrand as a name/integration change without disruption in care.
New-service billing Services from March 2026 forward transition to TidalHealth billing.

Atlantic General Hospital Berlin MD phone numbers

Need Phone When to use it
Main Hospital 410-641-1100 General information, operator and hospital department routing.
Medical Records / HIM 410-641-9614 Hospital medical-record requests and questions.
Patient Experience 410-641-9654 Patient concerns, feedback and assistance.
Medical Testing Scheduling 410-641-9714 Hospital diagnostic-test scheduling.
Patient Financial Services 1-877-729-7762 Current TidalHealth Atlantic cost/billing information.
Atlantic billing transition questions 866-905-2100 Number published during the 2026 Atlantic-to-TidalHealth billing transition.
Financial Assistance 410-912-6957 Applications and financial-counseling help, M-F 8 a.m.-5 p.m.
MyChart Support 410-543-7450 Login, activation, proxy access and technical help.
General Surgery, Berlin 410-641-9568 Surgical consultations and bariatric/general surgery.
Cancer Center 410-629-6888 Cancer care and radiation-oncology center.
Neurology 410-641-4765 Berlin/Ocean Pines neurology appointments.
Skin Cancer Clinic 410-641-4765 Skin-cancer evaluation and treatment.
Wound Care 410-629-6863 Non-healing and complex wound care.
Endoscopy 410-629-6800 GI endoscopy procedures and scheduling.
Cardiology, Ocean Pines/Berlin 410-912-6726 Cardiology and electrophysiology appointments.
Rheumatology, Berlin 410-912-6933 Arthritis, autoimmune and rheumatologic care.
Community Pharmacy 410-641-1100 Hospital-campus TidalHealth Community Pharmacy.

Atlantic General Hospital Emergency Department: is it open 24 hours?

Emergency availability 24/7

Hospital and emergency care are available day and night.

Emergency hospital 9733 Healthway Drive

Berlin, MD 21811.

Main hospital contact 410-641-1100

Call 911 for a life-threatening emergency.

Atlantic General Hospital historically operated a 24-hour Emergency Department, and current TidalHealth hospital listings continue to show TidalHealth Atlantic as open 24/7.

Emergency patients are not seen strictly first-come, first-served

As at other hospital emergency departments, patients are assessed according to medical urgency. Someone who arrives later may be treated first if the condition is more serious.

Use an Emergency Department for problems such as

  • Severe chest pain or possible heart attack.
  • Stroke symptoms.
  • Severe breathing difficulty.
  • Loss of consciousness.
  • Major injury or uncontrolled bleeding.
  • Severe allergic reaction.
  • Seizure with emergency features.
  • Severe abdominal pain with serious symptoms.
  • Other potentially life-threatening conditions.
Do not delay a medical emergency to check cost or wait time. Call 911 when immediate emergency transportation or treatment may be needed.

Emergency Department visitors

TidalHealth’s current system visitor rules allow two support persons with a patient in the Emergency Department, with exceptions when clinically necessary.

How to make an appointment

The hospital does not use one appointment number for every physician office. Most routine specialist appointments are scheduled through the individual practice.

Identify the specialty you need. For example: general surgery, cardiology, oncology, neurology, rheumatology or wound care.
Call the specialty office. Use the direct numbers in this article rather than calling the Emergency Department.
Ask whether a referral is required. Specialty-office rules and insurance-plan requirements can differ.
Ask whether prior authorization is required. This is especially important before surgery, advanced imaging and specialty procedures.
Confirm the building. Several TidalHealth offices are near the hospital at 9707, 9714, 10231 and 11107 Healthway/Cathage/Old Ocean City Boulevard addresses rather than inside the main hospital.
Ask for your preferred doctor by name. Confirm which day that physician is seeing office patients and the earliest opening.
Use MyChart after scheduling. MyChart can show appointments, test results, care-team messages and eligible online services.

Doctors and specialists serving the Berlin / Atlantic General campus

TidalHealth’s current Berlin-area pages identify the physicians below in major specialties commonly associated with hospital care.

Individual doctor hours: a practice being open from 8 a.m. to 4:30 p.m. does not mean every physician below is present every weekday. Physicians may be in surgery, inpatient rounds, another office, procedures or on call. TidalHealth does not publish a reliable hospital-wide daily physician rota, so exact doctor days must be confirmed when scheduling.
Provider Specialty Berlin-area office / phone Published appointment information
Matthew Folstein, MD, FACS General Surgery / Robotic Surgery General Surgery, Berlin
410-641-9568
Currently listed as accepting new patients; practice M-F 8 a.m.-4:30 p.m.
Xin Zhong, MD General Surgery / Bariatric Surgery General Surgery, Berlin
410-641-9568
Currently listed as accepting new patients; exact doctor session varies.
Alae Zarif, MD General Surgery / Breast Surgery General Surgery, Berlin
410-641-9568
Berlin/Ocean Pines surgical provider; confirm current appointment availability.
Rabindra Paul, MD Cancer Care / Hematology-Oncology Burbage Cancer Center
410-629-6888
Currently listed as accepting new patients; cancer center M-F 8 a.m.-4:30 p.m.
Manoj Jain, MD Radiation Oncology Burbage Cancer Center
410-629-6888
Board-certified radiation oncologist; Berlin cancer-center schedule by appointment.
Evan Selsky, MD, FACC Cardiology 11107 Cathage Rd., Suite 201
410-912-6726
Currently listed as accepting new patients; cardiology office M-F 8 a.m.-4:30 p.m.
Dennis Chodnicki, MD Cardiology / Internal Medicine 11107 Cathage Rd., Suite 201
410-912-6726
Currently listed as accepting new patients; exact physician days vary.
Christopher Brancato, MD Cardiology 11107 Cathage Rd., Suite 201
410-912-6726
Currently listed as accepting new patients.
Joseph Cinderella, MD Cardiology 11107 Cathage Rd.
410-912-6726
Berlin/Ocean Pines cardiology provider; appointment-specific schedule.
Jeremy Gill, MD Neurology 9714 Healthway Dr.
410-641-4765
Currently listed as accepting new patients in Berlin/Ocean Pines.
Robert Davis, MD Skin Cancer Care 9714 Healthway Dr.
410-641-4765
Skin Cancer Clinic M-F 8 a.m.-4:30 p.m.; exact physician session varies.
Barbara Nazelrod, CRNP Skin Cancer Care / Plastic Surgery support 9714 Healthway Dr.
410-641-4765
Currently listed as accepting new patients.
David Wanalista, DO Rheumatology / Internal Medicine 11107 Cathage Rd., Suite 104
410-912-6933
Accepting new patients; practice Mon-Thu 7:30 a.m.-4:30 p.m.
Thomas Beck, DO Orthopedics TidalHealth Orthopedics, Berlin/Ocean Pines Currently listed as accepting new patients; call the orthopedic office for location/date.
Tammy Donoway, DO Family Practice Primary Care, Berlin
410-912-6710
Currently listed as accepting new patients; office M-F 8 a.m.-4:30 p.m.
Scott Sweeney, DO Family Practice Primary Care, Berlin
410-912-6710
Currently listed as accepting new patients.
Need a specific physician? Ask the scheduler: “Which Berlin/Ocean Pines location is Dr. [name] working from on my preferred date, and what is the earliest available appointment?”

Berlin specialty clinic hours and locations

Service Address Phone Current published hours
TidalHealth Atlantic Hospital 9733 Healthway Dr. 410-641-1100 24/7
General Surgery, Berlin 10231 Old Ocean City Blvd., Suite 207 410-641-9568 M-F 8 a.m.-4:30 p.m.
John H. “Jack” Burbage Jr. Cancer Center 9707 Healthway Dr. 410-629-6888 M-F 8 a.m.-4:30 p.m.
Skin Cancer Clinic 9714 Healthway Dr. 410-641-4765 M-F 8 a.m.-4:30 p.m.
Wound Care 10231 Old Ocean City Blvd., Suite 104 410-629-6863 M-F 8 a.m.-4:30 p.m.
Endoscopy 10231 Old Ocean City Blvd., Suite 205 410-629-6800 M-F 8 a.m.-4:30 p.m.
Medical Weight Loss & Bariatric Nutrition 10231 Old Ocean City Blvd., Suite 207 410-641-9568 M-F 8 a.m.-4:30 p.m.
Cardiology, Ocean Pines 11107 Cathage Rd., Suite 201 410-912-6726 M-F 8 a.m.-4:30 p.m.
Rheumatology, Berlin 11107 Cathage Rd., Suite 104 410-912-6933 Mon-Thu 7:30 a.m.-4:30 p.m.
FamilyLab – Old Ocean City Blvd. 10231 Old Ocean City Blvd., Suite 103 410-641-9729 M-F 6 a.m.-3 p.m.
Sat 7-11 a.m.
Primary Care, Berlin 9950 Main St. 410-912-6710 M-F 8 a.m.-4:30 p.m.
Community Pharmacy, Berlin 9733 Healthway Dr. 410-641-1100 M-F 8 a.m.-6 p.m.
Sat 9 a.m.-5 p.m.
Lunch closure 1:30-2 p.m.

What services does Atlantic General / TidalHealth Atlantic provide?

Emergency Care

24-hour hospital emergency evaluation and stabilization.

Inpatient Care

Acute hospital medical care and hospitalization.

Critical Care

Hospital-based critical and intensive-care capability.

Surgery

General, bariatric, robotic and other hospital surgical services.

Endoscopy

Hospital-based endoscopy procedures moved into TidalHealth’s integrated service network.

Cancer Care

Chemotherapy, radiation oncology, immunotherapy and multidisciplinary cancer services.

Imaging

Diagnostic imaging and radiology services.

Breast Imaging

Eunice Q. Sorin Breast Center services on the hospital campus.

Sleep Medicine

In-center, home and pediatric sleep studies.

Pharmacy

Community Pharmacy at 9733 Healthway Drive.

Stroke & Neurology

Hospital stroke care supported by Berlin-area neurology services.

Wound Care

Specialized treatment for chronic and non-healing wounds.

Cancer care near Atlantic General Hospital

TidalHealth John H. “Jack” Burbage Jr. Cancer Center
9707 Healthway Drive
Berlin, MD 21811
Phone: 410-629-6888
Hours: Monday-Friday, 8 a.m.-4:30 p.m.

The cancer center is next to the main Berlin hospital campus and provides coordinated cancer treatment and support.

Services include

  • Medical oncology.
  • Radiation oncology.
  • Chemotherapy.
  • Immunotherapy.
  • Genetic counseling.
  • Nutrition support.
  • Palliative care.
  • Psychological and counseling support.
  • Complementary therapies.
  • Coordination with surgery and other specialists.

Rabindra Paul, MD is currently listed as accepting new patients at the center. Manoj Jain, MD is a board-certified radiation oncologist practicing at the Berlin cancer center.

Surgery at TidalHealth Atlantic

The Berlin hospital provides inpatient and outpatient surgical services. TidalHealth has also been modernizing the former Atlantic General surgical facilities, including central sterile processing and perioperative areas, with plans designed to support additional surgeons and robotic-surgery technology.

TidalHealth General Surgery, Berlin
10231 Old Ocean City Blvd., Suite 207
Berlin, MD 21811
Phone: 410-641-9568
Hours: Monday-Friday, 8 a.m.-4:30 p.m.

Current Berlin surgical team includes

  • Matthew Folstein, MD, FACS — General and robotic surgery.
  • Xin Zhong, MD — General and bariatric surgery.
  • Alae Zarif, MD — General and breast surgery.
  • Angela Simmons, CRNP — General/bariatric surgery.
  • Daniel Hakeem, PA-C — General surgery.

Before scheduled surgery, ask

  1. Where should I check in?
  2. What time should I arrive?
  3. When must I stop eating and drinking?
  4. Which medicines should I take or hold?
  5. Will I go home the same day?
  6. Will the surgeon, anesthesia, pathology or radiology bill separately?
  7. What is my estimated out-of-pocket cost?
  8. Do I need someone to drive me home?

Lab work, imaging and medical test scheduling

Hospital Medical Testing Scheduling 410-641-9714

Use for scheduled diagnostic testing at TidalHealth Atlantic.

Berlin FamilyLab 410-641-9729

10231 Old Ocean City Blvd., Suite 103.

FamilyLab hours

  • Monday-Friday: 6 a.m.-3 p.m.
  • Saturday: 7-11 a.m.

Before a scheduled test

  • Bring the physician’s order if instructed.
  • Bring your insurance card.
  • Bring identification.
  • Confirm whether fasting is required.
  • Ask whether medications should be taken normally.
  • Confirm prior authorization for higher-cost imaging.
  • Ask which building you need before leaving home.
Test preparation differs by exam. Do not assume that an instruction for one CT, ultrasound or endoscopy applies to another test.

TidalHealth Atlantic Sleep Center

TidalHealth Sleep Center, Berlin
9733 Healthway Drive
Berlin, MD 21811
Main hospital: 410-641-1100

Testing includes

  • In-center overnight sleep studies.
  • Home sleep testing for eligible adults.
  • Pediatric in-center sleep studies.
  • Evaluation of sleep apnea and other sleep disorders.

Physicians currently identified with the sleep program

  • Kunal Agarwal, MD, FAAFP, FAASM, DipABOM.
  • Jacques Conaway, MD.
  • Atif Zeeshan, MD.

TidalHealth Community Pharmacy at the Berlin hospital

TidalHealth Community Pharmacy, Berlin
9733 Healthway Drive
Berlin, MD 21811
Phone through campus: 410-641-1100
Day Current pharmacy hours
Monday-Friday 8 a.m.-6 p.m.
Saturday 9 a.m.-5 p.m.
Daily lunch closure 1:30-2 p.m.

Pharmacy services

  • Prescription filling.
  • Medication counseling.
  • Immunizations.
  • Medication-management support.
  • Prescription synchronization and packaging options.
  • Refill tools.
  • Free home delivery and curbside pickup for eligible patients.
  • Selected mail delivery.

Emergency fees, doctor fees and hospital costs

There is no single published “Atlantic General Hospital ER fee” or universal doctor consultation fee that accurately predicts every patient’s final responsibility.

Emergency Room cost varies by treatment. A hospital ER bill may include the hospital facility service, emergency practitioner, laboratory tests, imaging, medications, supplies, procedures and specialist care.

Hospital bill vs. doctor bill

TidalHealth explains that hospital bills do not necessarily include professional practitioner charges. Separate professional billing can come from:

  • Emergency physicians.
  • Surgeons.
  • Anesthesiologists.
  • Radiologists.
  • Pathologists.
  • Other consulting specialists.

Good Faith Estimate for uninsured/self-pay scheduled care

If you are uninsured or are not using insurance for a scheduled non-emergency service, federal rules generally give you the right to receive a Good Faith Estimate when care is scheduled under applicable conditions.

TidalHealth hospital estimate questions:
410-543-7203

TidalHealth states this estimate contact is for hospital services such as surgery, radiology and sleep-lab services. For a physician-office visit estimate, contact the physician practice directly.

For TidalHealth Atlantic cost information

Business / financial-services information: 1-877-729-7762
Do not use a standard charge as your expected out-of-pocket amount. Your deductible, copay, coinsurance, insurance contract and exact services can make your personal responsibility very different from a hospital’s published charge.

How Atlantic General Hospital billing changed in 2026

The integration with TidalHealth created an important distinction between older Atlantic General Hospital bills and services delivered after the 2026 billing transition.

Bill type What patients should know
Legacy Atlantic General Hospital bill TidalHealth continues to provide a legacy payment route for Atlantic General Hospital accounts issued before the March 2026 transition.
Services from March 2026 forward New TidalHealth Atlantic and associated-office services are billed through TidalHealth.
Professional practitioner bill Some physicians and professional groups can bill separately from the hospital.
TidalHealth Atlantic cost information 1-877-729-7762

Current TidalHealth Business Office contact published for Atlantic.

Atlantic transition billing 866-905-2100

Published in TidalHealth’s Atlantic General transition guidance.

Financial assistance if you cannot afford the hospital bill

TidalHealth offers free or reduced-cost care for qualifying emergency and medically necessary services.

Apply / ask questions 410-912-6957

Monday-Friday, 8 a.m.-5 p.m.

Apply in person at Atlantic Registration Office

9733 Healthway Drive, M-F 8 a.m.-4 p.m.

How to apply

  1. Call 410-912-6957 and ask to start an application verbally, or obtain the written form.
  2. Provide requested financial and household information.
  3. Submit supporting documentation.
  4. Ask whether you may qualify for Maryland Medical Assistance or another program.
  5. Ask which hospital and professional bills are covered by the approval.
Older Atlantic General applications may contain different addresses or thresholds. Because the hospital is now integrated into TidalHealth, use the current TidalHealth financial-assistance process for new care unless Patient Financial Services specifically tells you to use a legacy Atlantic form.

Insurance: what to verify before scheduled care

TidalHealth participates with numerous Maryland insurance carriers, but participation can differ by plan, network tier, hospital and individual physician.

Call your insurer. Confirm that TidalHealth Atlantic, 9733 Healthway Drive, Berlin is in network for your exact plan.
Check the physician separately. This is especially important for surgery, anesthesia, radiology, pathology and emergency professional services.
Ask whether authorization is required. Planned surgery, imaging and specialty care may require precertification.
Ask about your patient responsibility. Confirm deductible, copay and coinsurance before non-emergency treatment when possible.
Emergency balance-billing protection: federal and Maryland protections can limit surprise out-of-network billing for emergency services and certain services at an in-network hospital. Your normal deductible, copayment or coinsurance may still apply.

How to get Atlantic General / TidalHealth Atlantic medical records

Atlantic Health Information Management 410-641-9614

Current TidalHealth contact specifically listed for the Berlin hospital.

TidalHealth MyChart Support 410-543-7450

Use when the needed result/document should be accessible in MyChart.

Start with MyChart for routine records

Atlantic General switched to Epic in March 2026, so current TidalHealth Atlantic patients can use MyChart to view available test results and portions of their health record.

For a formal copy

  1. Contact Health Information Management at 410-641-9614.
  2. Complete the Authorization to Release Medical Information when required.
  3. Clearly identify the dates and type of records needed.
  4. Specify where the records should be sent.
  5. Use the fastest secure electronic option offered when appropriate.

TidalHealth MyChart for former Atlantic General patients

In March 2026, the former Atlantic General Hospital and its associated offices began using Epic. MyChart replaced the former portal experience for current TidalHealth Atlantic care.

What you can do

  • View test results.
  • Review medications and allergies.
  • Schedule eligible appointments.
  • Message your care team.
  • Request prescription refills.
  • Pay eligible bills.
  • Check in before appointments.

Account help

410-543-7450

MyChart support can help with activation, passwords, account access and proxy access.

MyChart is free. TidalHealth states that patients can sign up with an activation code or use available online identity verification.

Visiting a patient at TidalHealth Atlantic

General visitor hours: TidalHealth’s current public visitor-hours page does not presently display a separate general-hours block specifically for TidalHealth Atlantic. Rather than copying an old Atlantic General schedule, call Patient Experience at 410-641-9654 or the hospital at 410-641-1100 for the current inpatient-unit hours.

What is currently clear

  • Visitors are expected to follow current hospital infection-control requirements.
  • Do not visit if you are sick or feverish.
  • Visitors may need to check in and display a visitor badge.
  • TidalHealth has an electronic visitor-management process in place at TidalHealth Atlantic.
  • Emergency Department patients may have up to two support persons under current system guidance.
  • Individual units can restrict visitors based on patient safety, isolation or clinical needs.

Visitor check-in

TidalHealth states that its visitor-management system is already in use at TidalHealth Atlantic. Visitors should be prepared to check in and obtain/display a visitor badge when directed.

Contacting a patient

Call 410-641-1100 for hospital routing. Patient Experience at 410-641-9654 can also assist families with patient-contact questions.

Parking at Atlantic General Hospital / TidalHealth Atlantic

The main hospital is at 9733 Healthway Drive on the Berlin medical campus. Patient and visitor parking is available around the campus; accessible parking is also associated with the hospital property.

Parking fee: TidalHealth’s current system parking page does not publish a specific parking fee for TidalHealth Atlantic. Do not rely on an old or third-party price. If parking cost or overnight vehicle access matters to your visit, call 410-641-1100 before arriving.

Important nearby buildings

Destination Address Why you might go there
Main Hospital 9733 Healthway Dr. Emergency, inpatient, imaging, hospital services, pharmacy, sleep center.
Burbage Cancer Center 9707 Healthway Dr. Cancer treatment and radiation oncology.
9714 Healthway building 9714 Healthway Dr. Neurology and Skin Cancer Clinic.
James G. Barrett Medical Office Building 10231 Old Ocean City Blvd. General Surgery, Endoscopy, Wound Care, FamilyLab and other offices.
Ocean Pines medical offices 11107 Cathage Rd. Cardiology, rheumatology and other specialty offices.
Prevent a wrong-building arrival: repeat the complete street address back to the scheduler before ending the appointment call.

What to bring for a hospital or clinic visit

Scheduled appointment

  • Photo identification.
  • Current insurance card.
  • Referral if required.
  • Insurance authorization if applicable.
  • Medication list.
  • Allergy list.
  • Outside records or imaging requested by the specialist.
  • Appointment location and physician name.

Hospital admission / procedure

  • Identification and insurance details.
  • Medication list with doses.
  • Advance directive if you have one.
  • Procedure instructions.
  • Fasting instructions.
  • Transportation home if sedation/anesthesia is planned.
  • Minimal valuables.

Before leaving home, verify these 5 items

  1. Building: main hospital or nearby medical office?
  2. Arrival time: appointment time may not equal check-in time.
  3. Preparation: fasting or medication restrictions?
  4. Insurance: referral or authorization complete?
  5. Cost: estimate requested for expensive scheduled services?

Patient Experience: where to take a concern

TidalHealth Atlantic Patient Experience 410-641-9654

Use this route if you have a hospital-experience concern, need assistance resolving an issue or want to provide feedback about your care.

For an immediate clinical issue

Tell your nurse, physician or charge nurse first whenever the concern relates to care that is happening right now. Patient Experience is appropriate when you need additional help or an issue has not been resolved.

Atlantic General Hospital Berlin MD Google Map

TidalHealth Atlantic — formerly Atlantic General Hospital
9733 Healthway Drive
Berlin, MD 21811
Main phone: 410-641-1100
Hospital: 24/7

Atlantic General Hospital Berlin MD FAQs

1. What is Atlantic General Hospital called now?
Atlantic General Hospital in Berlin, Maryland is now TidalHealth Atlantic. The new name was announced in March 2026 after Atlantic General joined TidalHealth in 2025.
2. What is the address and phone number for Atlantic General Hospital?
The hospital is at 9733 Healthway Drive, Berlin, MD 21811. The main hospital phone number is 410-641-1100.
3. Is Atlantic General Hospital’s Emergency Department open 24 hours?
Yes. TidalHealth currently lists the Berlin hospital as open 24 hours a day, seven days a week. Call 911 for a life-threatening emergency.
4. How much does the Atlantic General Hospital ER cost?
There is no single flat ER fee that accurately predicts every patient’s bill. Emergency charges depend on the hospital service, emergency practitioner, tests, imaging, medications, procedures and specialists involved. For TidalHealth Atlantic cost information, call 1-877-729-7762.
5. How do I get Atlantic General Hospital medical records?
Call TidalHealth Atlantic Health Information Management at 410-641-9614. Current patients can also access many results and health-record details through TidalHealth MyChart.
6. What patient portal does Atlantic General Hospital use now?
The former Atlantic General Hospital and associated offices began using Epic MyChart in March 2026. MyChart support is 410-543-7450.
7. How do I schedule medical testing at Atlantic General Hospital?
TidalHealth Atlantic Medical Testing Scheduling can be reached at 410-641-9714. Confirm the test preparation, exact building, arrival time and insurance authorization when scheduling.
8. Does Atlantic General Hospital offer financial assistance?
Yes. TidalHealth offers free or reduced-cost assistance for qualifying emergency and medically necessary services. Call 410-912-6957, Monday-Friday 8 a.m.-5 p.m., or apply in person at the TidalHealth Atlantic registration office Monday-Friday 8 a.m.-4 p.m.
9. What are the visiting hours at Atlantic General Hospital?
TidalHealth’s current public visitor page does not presently show a separate general visiting-hours schedule specifically for TidalHealth Atlantic. For the current unit hours, call 410-641-1100 or Patient Experience at 410-641-9654. Emergency Department patients may have two support persons under current TidalHealth system guidance.
10. Is parking free at Atlantic General Hospital?
TidalHealth’s current public parking page does not publish a specific visitor-parking price for the Berlin hospital. Patient and visitor parking is available on the hospital campus, but call 410-641-1100 if you need to confirm current parking rules, overnight vehicle access or any applicable fee before arriving.

Official information used for this 2026 guide

Current information was checked against TidalHealth’s TidalHealth Atlantic hospital listing, March 2026 rebranding announcement, Berlin/Ocean Pines location directory, current physician/practice pages, billing and financial-assistance resources, MyChart documentation, visitor guidance and current medical-record contacts. Older “Atlantic General Hospital” information was not treated as current when it conflicted with TidalHealth’s post-integration information.