Luke Spencer General Hospital: Address, Phone & Patient Info

The real health-care facility that most closely matches the hospital portion of the search is simply Spencer Hospital in Spencer, Iowa. All address, doctor, ER, billing, visitor and medical-record information below belongs to Spencer Hospital.

What happens when you arrive

Emergency patients are evaluated by the ER team and prioritized according to medical need. The emergency physician manages the immediate condition and can refer or admit patients to local family-medicine or specialty physicians when additional care is needed.

Visitors in the ER

Current visitor guidance limits the Emergency Department to no more than two visitors at a time. Clinical circumstances can require visitors to wait outside the treatment room.

Current ER providers published by Spencer Hospital

• John Lothrop, MD
• Gabriel Skiba, DO
• Samantha Carpenter, ARNP
• Courtney Thompson, ARNP

Spencer’s ER provider page also lists local family-medicine clinicians who may interact with emergency or follow-up care. Emergency physicians work shifts, so the hospital does not publish a permanent patient-bookable weekday schedule for individual ER doctors.

Avera Medical Group Spencer physicians

Hospitalist team currently listed

Quick Care

The clinic provides Quick Care for urgent but non-life-threatening health needs. Walk-in availability may exist, but Spencer Hospital recommends calling ahead.

• Monday–Friday: Quick Care through approximately 5 p.m.
• Saturday: 8 a.m.–12 p.m.

Spencer Hospital’s Birth Center has six private labor, delivery, postpartum and recovery rooms. Each suite includes a private bathroom, walk-in shower, jet-stream tub, overnight sofa for a support person, mini refrigerator, Wi-Fi and room-service access.

Current physicians who provide obstetric deliveries

• Amy Jochims, MD
• Christian Kladstrup, DO
• Nathaniel Meyer, MD
• Yelena Thomas, DO
• Travis Witt, MD

These physicians practice at Avera Medical Group Spencer, 101 East 10th Street, phone 712-264-3500. Their exact prenatal clinic and delivery-call days vary and must be confirmed directly.

Birth Center visitor hours

Current Birth Center visiting hours are 9 a.m.–9 p.m.. Mom & Baby Quiet Time is scheduled daily from 2–4 p.m..

Pain-management options

Spencer Hospital currently lists:

• Breathing techniques.
• Whirlpool tub.
• Shower.
• Music therapy.
• Birthing ball.
• Essential oils.
• Nitrous oxide.
• IV pain medication.
• Epidural.
• Sterile-water injections.

Cesarean delivery

If a C-section becomes necessary, the hospital’s Surgery Center is directly adjacent to the Birth Center.

Birth Center tour

Families not attending the hospital’s childbirth course can request a tour by calling 712-264-8300 ext. 6314.

Breastfeeding help after discharge

Certified lactation staff offer a weekly drop-in support opportunity at the Birth Center on Wednesdays from 10–11 a.m.. Support can include latch help, pumping and milk-storage questions and an infant weight check.

Current oncology providers

• Luis Cuervo, MD — medical oncology.
• D. B. Nguyen, MD, PhD — radiation oncology.
• Kayla Heller, ARNP.
• Jolie Threlkeld, MSN, ARNP, FNP-BC.

Your first medical-oncology visit

The hospital advises patients to arrive approximately one hour before the scheduled physician appointment when instructed so laboratory work can be completed and results are available for the oncologist.

A first oncology consultation may take about an hour for history, symptoms, education and treatment planning.

Radiation-treatment schedule

Radiation therapy is often scheduled Monday–Friday, five days each week, for a course determined by the oncologist. A typical individual treatment takes approximately 15 minutes, although preparation and total visit time may be longer.

Current visiting heart clinicians published by Spencer Hospital

• Dr. Paa
• Dr. Mahrous
• Dr. Fleming
• Lisa Doom-Anderson, CNP
• Steph Kirkpatrick, AACC, CNP, MSN

Services

• Cardiology.
• Electrophysiology.
• Pacemaker and defibrillator care.
• Catheter ablation.
• Vascular medicine.
• Venous-disease care.
• Cardiovascular surgery consultation.

These are visiting specialists, so their Spencer clinic days are not daily. Call 712-264-6620 for the next date for the requested provider.

Spencer Hospital provides inpatient and same-day surgery using traditional and minimally invasive approaches, including robot-assisted procedures when appropriate.

Current surgical categories include

• Cancer surgery.
• Dental surgery.
• Colonoscopy and endoscopy.
• ENT surgery.
• Ophthalmologic procedures.
• General surgery.
• Gynecologic surgery.
• Orthopedic surgery.
• Urologic procedures.

Registration

Surgical patients use registration offices located conveniently in the Surgery Center. Follow the exact arrival time and fasting/medication instructions from your surgeon.

• Bring photo ID.
• Bring current insurance information.
• Bring an accurate medication and dosage list.
• Follow fasting instructions exactly.
• Ask whether a responsible adult must drive you home.
• Confirm where to report before the day of surgery.

Spencer Hospital provides advanced diagnostic imaging and currently maintains American College of Radiology accreditation for multiple imaging services.

Spencer Hospital is also designated as a Comprehensive Breast Imaging Center.

Spencer Hospital operates an adult inpatient Behavioral Health Center for patients age 18 and older with acute psychiatric conditions.

Current inpatient visitor hours

• Monday–Friday: 4–6:30 p.m.
• Weekends and holidays: 10 a.m.–5 p.m.
• Usually 2–3 visitors at a time.
• Psychiatrist discretion can restrict visitation.

Current published behavioral-health clinicians

• Sergio Billups, MD
• Matt Baltes, PMHNP-BC
• Mark Hepworth, PMHNP-BC

Wound Healing & Hyperbaric Medicine

The Wound Healing Center is open Monday–Friday, 8 a.m.–4:30 p.m. at the hospital. Phone: 712-264-6392.

Services include advanced dressings, debridement, compression, IV antibiotics, negative-pressure therapy, offloading, lymphedema treatment, tissue-based products, nutrition services and hyperbaric oxygen therapy.

Patients and visitors who prefer to park their own vehicle can use the hospital’s visitor lot.

After-hours arrival

The front entrance locks at 9 p.m. After that time, enter through the Emergency Department on East 11th Street.

Emergency Department cost

The final charge can depend on:

• Emergency evaluation level.
• Emergency-physician professional services.
• Laboratory work.
• X-rays or advanced imaging.
• Medications.
• Procedures.
• Specialist consultation.
• Observation.
• Hospital admission.

Separate professional bills

Spencer Hospital warns that patients can receive separate bills from practices providing services at the hospital, including radiology, anesthesia and other professional services.

Provider-based clinic billing

Avera Medical Group Spencer and Northwest Iowa Bone, Joint & Sports Surgeons are currently provider-based departments of Spencer Hospital. For Medicare, Medicare Advantage and TRICARE patients, provider-based billing can result in separate professional and facility components.

Prompt-pay discount

Spencer Hospital states that patients may qualify for a prompt-pay discount on an eligible hospital balance when it is paid in full within two weeks of the first statement. Call 712-264-6124 to ask whether your account qualifies and what the current discount amount is.

Why your bills may not all come from Spencer Hospital

Radiologists, anesthesiologists, surgeons and other professionals can bill separately. Pay those providers using the instructions on their individual statements rather than sending every payment through Spencer Hospital’s portal.

Who may apply?

Spencer Hospital’s current program allows uninsured, underinsured and insured patients to apply for assistance with eligible medically necessary services.

Documents requested by the online application

• Completed and signed application.
• Most recent federal and state income-tax returns and applicable W-2s.
• Recent pay stubs for the applicant and spouse when applicable.
• Other income documentation.
• Recent bank statements.

Applications without required supporting documents can be returned as incomplete.

Spencer Hospital now uses Epic MyChart for online patient access. The former AveraChart portal is transitioning to limited view-only access while most information has moved into MyChart.

If records you need are not visible in MyChart, contact Health Information Management at 712-264-6147.

Current and former patients or family members can contact the Patient Representative when they have a concern about hospital care. If voicemail answers, leave your name and telephone number so the hospital can return the call.