Children’s Hospital Colorado patient guide: pediatric ER, doctors, parking, appointments and costs
The main hospital families usually mean when searching for Children’s Colorado Hospital is Children’s Hospital Colorado on the Anschutz Medical Campus in Aurora. The hospital is located at 13123 East 16th Avenue, Aurora, CO 80045. Main phone: 720-777-1234.
The Aurora campus is a major regional referral hospital for infants, children and teens and includes 24/7 pediatric emergency care, the region’s only Level I Pediatric Trauma Center, a Level IV NICU, the Rocky Mountain region’s largest pediatric intensive care unit, advanced cardiac care, fetal treatment, pediatric surgery, cancer and blood disorder services, neurology, neurosurgery, transplantation and dozens of pediatric specialties.
The Anschutz hospital occupies approximately 1.44 million square feet across nine floors. Children’s Colorado’s 2025 systemwide report lists 632 licensed beds, 21,307 inpatient admissions, 30,915 surgeries and 307,648 unique patients across its full system of care.
General information, transfers and department routing.
Aurora, CO 80045.
Pediatric nurses available 24/7.
Pediatric emergency medicine and trauma.
Patient Financial Services.
Pre-visit hospital estimate support.
Release of Information, weekdays 8am–4:30pm.
Financial Counseling.
Start here: quickest route for common Children’s Colorado needs
Children’s Hospital Colorado Anschutz quick facts
Largest pediatric ICU in the Rocky Mountain region.
Highest NICU designation.
Only Level I pediatric trauma center in the region.
Designed to accommodate two parents overnight.
2025 Children’s Colorado systemwide numbers
| Metric | 2025 reported total |
|---|---|
| Licensed beds | 632 |
| Unique patients | 307,648 |
| Inpatient admissions | 21,307 |
| Total surgeries | 30,915 |
| Outpatient visits | 732,559 |
| Emergency + urgent-care visits | 215,388 |
Anschutz Medical Campus hours
| Service | Current published hours | Important detail |
|---|---|---|
| Emergency Department | 24/7 | Open every day. |
| General outpatient care | Mon–Fri 8am–5pm | By appointment; closed weekends. |
| Outpatient Lab |
Mon–Fri 7am–5:30pm Sat–Sun 8am–12pm |
Lab scheduling: 720-777-0001. |
| Outpatient X-ray | 24/7 | Referral required. |
| Free main-entrance valet | Mon–Fri 7am–6pm | Current hospital-location page schedule. |
| Family Resource Center |
Mon–Fri 8am–8pm Sat–Sun 8am–4:30pm |
Second floor. |
Useful Children’s Hospital Colorado phone numbers
| Department / service | Phone | Best use |
|---|---|---|
| Main Hospital | 720-777-1234 | General questions, transfers and scheduling help. |
| ParentSmart Healthline | 720-777-0123 | 24/7 pediatric nurse advice. |
| Heart Institute | 720-777-6820 | Cardiology and heart-care appointments. |
| Cancer & Blood Disorders | 720-777-6740 | Oncology and hematology appointments. |
| Pediatric Surgery | 720-777-6571 | Surgical consultation and appointments. |
| Pediatric Neurosurgery | 720-777-6100 | Brain/spine surgical consultation. |
| PICU | 720-777-3239 | Pediatric Intensive Care Unit. |
| NICU | 720-777-6857 | Neonatal intensive-care services. |
| Colorado Fetal Care Center | 720-777-4463 | High-risk pregnancy and fetal care. |
| Outpatient Lab scheduling | 720-777-0001 | Laboratory appointments. |
| Outpatient Pharmacy | 720-777-8550 | Prescription and discharge medications. |
| Patient Financial Services | 720-777-6422 | Bills, payments and payment plans. |
| Hospital cost estimates | 720-777-0720 | Pre-service estimates. |
| Insurance / authorization support | 720-777-9783 | Insurance questions before care. |
| Financial Counseling | 720-777-7001 | Medicaid, CHP+, discounts and charity care. |
| Medical Records / ROI | 720-777-4259 | Records status and release questions. |
| MyChart records help | 720-777-6939 | Medical-record requests through MyChart. |
| Medical Interpreter Office | 720-777-9800 | Free language and sign-language assistance. |
| Patient Advocate / Privacy concerns | 720-777-1010 | Patient concerns and privacy assistance. |
| Spiritual Care | 720-777-6325 | Chaplain/religious support. |
| Family Resource Center | 720-777-5329 | Lodging, respite, transportation and practical help. |
| Concierge | 720-777-8029 | Hotels, transportation, dining and practical assistance. |
| Parking & Access Control | 720-777-9775 | RV and longer-term parking questions. |
| Gift Shop | 720-777-6316 | Gifts and room delivery. |
Children’s Colorado pediatric Emergency Department
Emergency rooms are open 24/7 and staffed for pediatric illness and injury rather than adult care.
Clearly marked dedicated lots.
Emergency symptoms include
- Severe asthma attack or serious breathing difficulty.
- Head injury followed by vomiting, confusion or reduced alertness.
- Severe abdominal pain.
- A seizure that does not stop.
- Severe cut or injury with excessive bleeding.
- Serious allergic reaction.
- Major burn.
- Suspected poisoning.
- Major trauma or multiple injuries.
- A rapidly worsening condition where waiting appears unsafe.
ER vs urgent care
Level I Regional Pediatric Trauma Center
Trauma care begins before hospital arrival and can continue through emergency assessment, diagnostic imaging, surgery, critical care, rehabilitation and follow-up.
Trauma specialists can treat
- Brain and head injuries.
- Broken bones and complex orthopedic trauma.
- Burns.
- Animal and human bites.
- Abdominal and chest injuries.
- Vehicle-related injuries.
- Falls.
- Pelvic injuries.
- Multiple-system trauma.
Program contact; emergency patients should use 911/ER rather than this office number.
Current Children’s Colorado specialists at Anschutz
Children’s Colorado’s physician directory includes thousands of hospital, University of Colorado and affiliated providers. The names below are current examples in heavily searched specialty areas.
| Doctor | Specialty | Current Anschutz contact / availability |
|---|---|---|
| Jeffrey Darst, MD | Pediatric Cardiology | Heart Institute: 720-777-6820. |
| Scott Auerbach, MD | Pediatric Cardiology | Anschutz; cardiomyopathy/heart-care services. |
| Kathryn Collins, MD | Pediatric Cardiology | Anschutz; Heart Institute scheduling. |
| David Campbell, MD | Cardiac / Thoracic Surgery | Anschutz; current Heart surgical provider. |
| Sandra Luna-Fineman, MD | Pediatric Hematology / Oncology | Center for Cancer and Blood Disorders. |
| Beth Warren, MD | Pediatric Hematology / Oncology | Hematology program, Anschutz. |
| Cameron Baldes, MD | Pediatric Hematology / Oncology | Cancer & Blood Disorders. |
| Meg Macy, MD | Pediatric Hematology / Oncology | Oncology program. |
| Kathleen Currey, MD | Pediatric Neurology | Neuroscience Institute. |
| Jennifer Armstrong, MD, MPH/MSPH | Pediatric Neurology | Anschutz Medical Campus. |
| Corbett Wilkinson, MD | Pediatric Neurosurgery | Neurosurgery: 720-777-6100. |
| Allyson Alexander, MD, PhD | Pediatric Neurosurgery | Anschutz; Neurosurgery scheduling 720-777-6100. |
| Todd Hankinson, MD | Pediatric Neurosurgery | Current Anschutz neurosurgery provider. |
| Jose Diaz-Miron, MD | Pediatric Surgery | Pediatric Surgery: 720-777-6571. |
| David P. Bliss, MD, MBA | Pediatric Surgery | Current surgical provider. |
| Sarkis Derderian, MD | Pediatric Surgery / Surgical Critical Care | Anschutz Pediatric Surgery. |
| John Wiersch, MD | Pediatric Surgery / Surgical Critical Care | Current surgical team. |
How to schedule an appointment
Major pediatric services at Anschutz Medical Campus
Emergency Medicine
24/7 pediatric ER care.
Trauma
Regional Level I Pediatric Trauma Center.
Heart Institute
Pediatric cardiology, cardiac surgery, catheterization and transplant.
Cancer & Blood Disorders
Oncology, hematology, bone marrow failure and transplant services.
Neuroscience
Neurology, epilepsy, neurosurgery and neurodiagnostics.
Pediatric Surgery
Fetal, neonatal, trauma, thoracic, abdominal and oncologic surgery.
PICU
Up to 48 beds for high-acuity pediatric intensive care.
NICU
Level IV neonatal intensive care.
Fetal Care
Maternal-fetal medicine, fetal imaging, fetal procedures and delivery.
Orthopedics
Fractures, spine, sports injuries and complex musculoskeletal care.
Transplant
Advanced pediatric solid-organ and related transplant services.
Gastroenterology
GI, liver, IBD and nutrition-related pediatric care.
Pulmonology
Asthma, cystic fibrosis and complex lung disease.
Kidney Care
Pediatric nephrology, dialysis and renal disease.
Behavioral Health
Pediatric psychiatric and behavioral-health programs.
Children’s Colorado Heart Institute
The Heart Institute provides pediatric cardiology, cardiac critical care and heart surgery for children with congenital and acquired cardiovascular disease.
Heart services include
- Pediatric cardiology.
- Congenital heart surgery.
- Cardiac intensive care.
- Cardiac catheterization.
- Electrophysiology and rhythm care.
- Fetal cardiology.
- Cardiac imaging.
- Cardiomyopathy and heart-failure care.
- Heart transplantation.
- Pulmonary-hypertension care.
- Adult congenital-heart disease.
Center for Cancer and Blood Disorders
Children’s Colorado’s Center for Cancer and Blood Disorders is the region’s only pediatric center offering individualized cancer and blood-disorder care from birth through age 25 and participates in more than 400 clinical trials.
Conditions include
- Acute lymphoblastic and myeloid leukemia.
- Lymphoma.
- Brain and spinal cord tumors.
- Bone tumors.
- Sarcomas.
- Solid-organ cancers.
- Sickle-cell disease.
- Bleeding and clotting disorders.
- Bone-marrow failure.
Neurology and pediatric neurosurgery
The Neuroscience Institute treats neurological and neurodevelopmental disorders through pediatric neurologists, neurosurgeons, neuropsychologists, imaging specialists and multidisciplinary clinics.
Neurosurgery treats conditions including
- Hydrocephalus.
- Epilepsy and seizures.
- Brain tumors.
- Spinal-cord tumors.
- Spina bifida.
- Skull and craniofacial disorders.
- Neurovascular disease.
- Spasticity.
- Traumatic neurological injury.
Children’s Colorado describes its Pediatric Neurosurgery Program as the most complete pediatric neurosurgery program in the Rocky Mountain region, with more than 60 years of combined neurosurgical experience.
Pediatric surgery: procedures, arrival and numbers
Department of Pediatric Surgery.
Current department figure.
Examples of pediatric surgery
- Appendicitis and hernia surgery.
- Abdominal and thoracic surgery.
- Fetal surgery.
- Neonatal surgery.
- Trauma surgery.
- Colorectal surgery.
- Cancer surgery.
- Minimally invasive surgery.
- Robotic-assisted surgery.
- Cardiac surgery.
- Neurosurgery.
- Orthopedic surgery.
- ENT surgery.
- Urologic surgery.
- Transplant surgery.
Where surgical families go
| Service | Hospital location |
|---|---|
| Procedure Center | 1st floor |
| Ponzio Surgery Center | 2nd floor |
| Heart Institute waiting area | 3rd floor |
| Maternal Fetal Surgery | 4th floor, East Tower |
Pediatric Intensive Care Unit (PICU)
Most recently published PICU outcome data.
The Anschutz PICU is the largest pediatric intensive-care unit in the Rocky Mountain region and has more than 150 clinicians, nurses and specialized team members.
PICU patients may include children with
- Severe respiratory failure.
- Major trauma.
- Sepsis.
- Organ failure.
- Neurological emergencies.
- Postoperative intensive-care needs.
- Complex chronic medical conditions.
Level IV Neonatal Intensive Care Unit
Highest neonatal intensive-care designation.
The Anschutz NICU cares for critically ill and medically complex newborns and has on-site access to fetal medicine, pediatric surgery, cardiac care and other pediatric subspecialties.
NICU services can include
- Advanced ventilation.
- ECMO for selected newborns.
- Neonatal surgery.
- Cardiac care.
- Neurocritical care.
- Genetic diagnosis.
- Family mental-health support.
- Child Life and sibling support.
- Palliative care when needed.
Children’s Colorado can also help long-stay NICU families arrange temporary housing near the hospital.
Colorado Fetal Care Center: important 2026 entrance update
Fetal services include
- Maternal-fetal medicine consultation.
- Fetal ultrasound.
- Fetal MRI.
- Fetal echocardiography.
- Genetic consultation/testing.
- Fetoscopic treatment.
- Open fetal surgery.
- High-risk labor and delivery.
- Immediate neonatal and pediatric specialty care after delivery.
If an expectant parent has an adult medical condition requiring adult-hospital services, the team can coordinate delivery across the street at UCHealth.
Lab, X-ray and pediatric imaging hours
| Service | Current schedule / phone |
|---|---|
| Outpatient Lab |
Mon–Fri 7am–5:30pm Sat–Sun 8am–12pm 720-777-0001 |
| Outpatient X-ray |
24/7 Referral required. |
| Other radiology services | Call 720-777-1234 for scheduling/routing. |
Imaging can include
- X-ray.
- Ultrasound.
- MRI.
- CT.
- Nuclear medicine.
- Cardiac imaging.
- Fetal imaging.
- Image-guided procedures.
Children’s Colorado Outpatient Pharmacy
Available to outpatients and families at discharge.
Located at the Health Pavilion.
| Day | Dedicated pharmacy page hours |
|---|---|
| Monday–Friday | 8am–8pm |
| Saturday | 9am–5pm |
| Sunday | 9am–2pm |
Parking and valet at Children’s Hospital Colorado Anschutz
Routine hospital visit
Use the South Parking Garage just south of the main entrance.
Emergency Department
Use the clearly marked patient/family lots immediately west of the Emergency Department entrance.
Valet
Free for patients and parents at the hospital main entrance, Monday–Friday 7am–6pm.
Long hospital stay?
RV parking may be available for families of inpatients staying at least five days. Contact Parking and Access Control at 720-777-9775.
Visitor rules and staying overnight with your child
Children’s Colorado does not publish one simple visitor-hours window that applies identically to every inpatient unit. Clinical departments can add restrictions depending on infection-control needs, respiratory season and the child’s condition.
Important current visitor rules
- All visitors and family members age 18+ receive a security badge at check-in.
- Government/photo identification should be available for screening.
- Patients and visitors are screened for illness.
- Anyone with symptoms may need to wear a hospital-issued medical mask or may be restricted from visiting.
- Siblings under age 18 may visit during allowed visiting hours.
- Other visitors under age 18 are not generally permitted.
- Additional restrictions may apply between December and April during respiratory-virus season.
- Patients can choose who may visit, subject to clinical and safety restrictions.
- Weapons, recreational drugs, alcohol and tobacco are not allowed.
Cafeteria, room service, gift shop and family amenities
Fresh Marketplace
First floor.
Mon–Fri 6:30am–7pm.
24/7 Station
First floor.
Open around the clock.
Espresso & Gelato Bar
Near hospital entrance.
Mon–Fri 6am–5:30pm.
Patient room service
Daily 7am–8pm.
Delivery generally within 45–60 minutes.
Guest meal tray
Current published price: $8.50 per tray.
Gift Shop
1st floor, east side of Boettcher Atrium.
720-777-6316.
Gift Shop weekday hours
Monday–Thursday: 9am–4pm
Friday: 9am–3pm
Weekend/evening hours depend on volunteer availability.
Insurance accepted at Children’s Hospital Colorado in 2026
Children’s Colorado works with most major insurance plans, but coverage depends on the exact product and physician network.
Examples of participating plan families
Aetna
Most major Aetna products are listed, but Aetna Whole Health is excluded.
Anthem BCBS / Elevance
Multiple plans accepted, with several Denver Metro Pathway products specifically excluded.
UnitedHealthcare
Listed among accepted major plan families.
Kaiser Permanente
Selected 2026 exchange plans include KP Select, KP CO HMO and KP Colorado Option.
Rocky Mountain Health Plans
Selected Monument, Valley and Colorado Doctor’s Plan products are included.
Select Health
Selected Value and Value Colorado Option exchange products are included.
2026 Exchange plans that include Children’s Colorado
- Anthem/Elevance HMO Mountain Enhanced / Mountain Enhanced Standard.
- Selected Anthem Pathway products for Colorado Springs locations only.
- Denver Health Elevate / Elevate Colorado Option.
- Kaiser Permanente KP Select.
- Kaiser Permanente KP CO HMO.
- Kaiser Permanente KP Colorado Option.
- Selected Rocky Mountain Health Plans products.
- Select Health Value / Select Health Value Colorado Option.
Children’s Colorado ER costs, doctor fees and price estimates
Children’s Colorado is unusually transparent about example self-pay emergency facility charges.
Current published average self-pay ER facility charges
| Emergency level | Published Children’s Colorado charge including self-pay discount | What is not included |
|---|---|---|
| ER Level I | $498 | Physician, imaging, lab, procedures, pharmacy and supplies may be additional. |
| ER Level II | $1,446 | Not a total visit price. |
| ER Level III | $2,833 | Not a total visit price. |
| ER Level IV | $4,478 | Not a total visit price. |
Examples of additional self-pay ER procedure charges at Anschutz
| Service | Current published average |
|---|---|
| Routine venipuncture | $29 |
| Additional IV hydration hour | $493 |
| Initial IV hydration hour | $636 |
| Initial IV infusion medication | $704 |
| Initial IV push medication | $512 |
Doctor fees
Physician fees are generally separate because most specialists are employed by CU Medicine. For a physician estimate, contact CU Medicine at 303-493-7061.
Hospital cost-estimate contacts
Hospital/facility services.
Professional physician services.
Billing, separate doctor bills and payment plans
Monday, Tuesday, Thursday, Friday: 8am–4:30pm
Wednesday: 9am–4:30pm
Why you may receive two bills
Payment methods
- MyChart online payment.
- MyChart guest pay.
- Phone payment through Patient Financial Services.
- Check or money order by mail.
- Major credit cards for supported electronic/phone payments.
Payment plans
Automatic monthly payment plans can be set up through MyChart or by calling 720-777-6422. Many payment plans are six months or less, although longer arrangements may be considered case by case.
Financial assistance and Hospital Discounted Care
Monday–Friday, 8am–6pm.
Anyone can ask Children’s Colorado to screen for financial assistance. Uninsured families are automatically contacted to discuss potential assistance options.
Financial counselors can help with
- Health First Colorado (Medicaid).
- Child Health Plan Plus (CHP+).
- Hospital Discounted Care / charity care.
- Payment plans.
- Temporary Medicaid coverage for some eligible pregnant patients and children while applications are processed.
Approximate annual income limits for Hospital Discounted Care
| Family size | Approximate annual income ceiling |
|---|---|
| 1 | $39,900 |
| 2 | $54,100 |
| 3 | $68,300 |
| 4 | $82,500 |
| 5 | $96,700 |
| 6 | $110,900 |
| 7 | $125,100 |
| 8 | $139,300 |
How to request Children’s Hospital Colorado medical records
Three ways to request records
Teen confidentiality matters
Patient signatures are required in certain situations, including reproductive-health/HIV/substance-related information beginning at specified ages and behavioral-health records for minors age 12 and older.
Children’s Colorado MyChart
Appointments
Request and review supported appointments.
Test results
View released results and physician comments.
Health summary
Access portions of the electronic medical record.
Prescription renewals
Request eligible medication refills.
Messages
Secure non-emergency communication with care teams.
Billing
View bills, make payments and set up payment plans.
Parent access by age
| Patient age | Parent/guardian MyChart access |
|---|---|
| Under 14 | Full parent access is generally available. |
| 14–17 | Parent access becomes limited because of adolescent confidentiality. Teen patients can request their own account with broader access. |
| 18+ | Parents cannot simply create/control the adult patient’s account unless legal authorization applies. |
Family Resource Center, interpreters and support services
Family Resource Center
720-777-5329
Mon–Fri 8am–8pm
Sat–Sun 8am–4:30pm
Interpreter Services
720-777-9800
Professional interpretation is provided free to patients/families.
Spiritual Care
720-777-6325
Faith and spiritual support.
Concierge
720-777-8029
Mon–Fri 7:30am–7:30pm.
Patient Advocate
720-777-1010
Help with care concerns and grievances.
Gift Shop
720-777-6316
Room-delivery help available.
Family Resource Center amenities
- Business center.
- Kitchen and dining area.
- Laundry facilities.
- Shower room.
- Relaxation room.
- Private respite bedrooms, first come first served.
- Travel and lodging assistance.
- Transportation help.
- Food, clothing and toiletry assistance when available.
- MyChart activation help.
- Family Health Library.
- Creative Play Center.
- T(w)een Zone and Seacrest Studios.
Ronald McDonald House and longer-stay lodging
Ronald McDonald House — Aurora
Located near Children’s Colorado and the Health Pavilion. The hospital Family Resource Center or Social Work team can help with referrals.
Brent’s Place
Long-term “safe-clean” housing may be available for eligible immunocompromised patients, including some bone-marrow-transplant families.
For lodging coordination, call the Family Resource Center at 720-777-5329 instead of arriving at a charitable lodging facility without confirming eligibility and availability.
Before you go checklist
Scheduled patient
- Confirm Anschutz vs another Children’s Colorado location.
- Bring parent/legal guardian photo ID.
- Bring insurance card.
- Bring referral/authorization if required.
- Bring medication and allergy list.
- Complete MyChart eCheck-In when offered.
- Verify Children’s Colorado and CU Medicine insurance networks.
- Follow test/surgery-specific fasting instructions.
- Allow extra time for security screening.
Inpatient parent / visitor
- Use free South Parking Garage.
- Bring photo ID for visitor badge.
- Do not visit if ill.
- Ask unit about current seasonal visitor restrictions.
- Up to two parents can generally sleep in the private room.
- Save Family Resource Center: 720-777-5329.
- Save main hospital: 720-777-1234.
Children’s Hospital Colorado Anschutz Google Map
The hospital is near I-225 and East Colfax Avenue on the Anschutz Medical Campus in Aurora.
13123 East 16th Avenue, Aurora, CO 80045
Main: 720-777-1234
Free patient/visitor parking: South Parking Garage
Emergency Department parking: dedicated lots west of the ED entrance.
Children’s Colorado Hospital FAQs
1. What is Children’s Hospital Colorado’s address and main phone number?
2. Is the Children’s Hospital Colorado Emergency Room open 24 hours?
3. Is Children’s Hospital Colorado a Level I Pediatric Trauma Center?
4. Is parking free at Children’s Hospital Colorado Anschutz?
5. Can parents stay overnight at Children’s Hospital Colorado?
6. How do I make an appointment with a Children’s Colorado specialist?
7. How much does a Children’s Hospital Colorado ER visit cost?
8. Does Children’s Hospital Colorado accept insurance Marketplace plans in 2026?
9. How do I request medical records from Children’s Hospital Colorado?
10. Does Children’s Hospital Colorado offer financial assistance?
Official Children’s Hospital Colorado resources used
Important patient information from these official resources has been summarized directly in the guide. Use the links mainly for live scheduling, current doctor availability, forms and insurance verification.
- Anschutz Medical Campus — address, hours, parking and amenities
- Clinical Services at Anschutz
- Pediatric Emergency Rooms
- Level I Pediatric Trauma Center
- Current Physician Directory
- Schedule an Appointment
- Heart Institute
- Center for Cancer & Blood Disorders
- Neuroscience Institute
- Pediatric Neurosurgery
- Pediatric Surgery
- Pediatric Intensive Care Unit
- Neonatal Intensive Care Unit
- Colorado Fetal Care Center
- Outpatient & Specialty Pharmacy
- Dining, Pharmacy, Gift Shop & Hospital Amenities
- Family Resource Center
- 2026 Accepted Insurance
- Price Transparency & Current ER Self-Pay Charges
- Billing & Payment
- Financial Assistance
- Medical Records
- MyChart
- 2025 Annual Report