Chicago Lurie Children’s Hospital: Pediatric Care & Info

Chicago pediatric hospital guide · verified August 21, 2026

Lurie Children’s Hospital Chicago patient guide: ER, doctors, parking, appointments and costs

Ann & Robert H. Lurie Children’s Hospital of Chicago is located at 225 E. Chicago Avenue, Chicago, IL 60611 in Streeterville, next to Northwestern Medicine and Northwestern University Feinberg School of Medicine. Main hospital phone: 312-227-4000. Appointments and referrals: 1-800-543-7362 (1-800-KIDS-DOC).

The downtown pediatric hospital is open around the clock and provides advanced emergency medicine, Level 1 pediatric trauma care, cardiac care, pediatric surgery, cancer and blood-disorder treatment, neurology/neurosurgery, intensive care, neonatology, fetal medicine, transplant care, imaging, rehabilitation and dozens of pediatric subspecialties.

Lurie Children’s currently describes its downtown facility as a 23-floor, 360-bed pediatric hospital. Its broader clinical network includes more than 1,800 physicians and allied health professionals across about 70 pediatric specialties.

Main: 312-227-4000 Appointments: 1-800-KIDS-DOC ER open 24/7 Level 1 pediatric trauma 360 beds 64-bed Level IV NICU 54-bed PICU
Medical emergency: call 911 for severe breathing difficulty, major trauma, loss of consciousness, severe bleeding, a serious seizure, suspected poisoning or another potentially life-threatening condition. Lurie Children’s Kenneth & Anne Griffin Emergency Care Center is staffed 24 hours a day by pediatric emergency medicine specialists.
Main hospital 312-227-4000

General information and Emergency Care Center contact.

Address 225 E. Chicago Ave.

Chicago, IL 60611.

Appointments 1-800-543-7362

1-800-KIDS-DOC.

Emergency care 24/7

60,000+ pediatric emergency visits per year.

Billing 312-227-7181

Mon–Fri 8am–5pm.

Cost estimates 312-227-1222

Patient Financial Services.

Medical records 312-227-5220

Health Information Management.

Family Services 312-227-1200

Social work, emotional and practical support.

Start here: quickest route for common needs

Medical emergency
Go to the Kenneth & Anne Griffin Emergency Care Center at the main hospital. Call 312-227-4000 for the Emergency Care Center. Call 911 for a life-threatening emergency.
Need a specialist
Call 1-800-543-7362 or use Lurie Children’s live physician directory.
Cardiology
Pediatric Cardiology: 312-227-4100. Cardiovascular-Thoracic Surgery: 312-227-4240.
Cancer / blood disorder
Center for Cancer & Blood Disorders: 312-227-4090.
Neurology
Neurology: 312-227-3550. Neurosurgery: 312-227-4220.
Pediatric surgery
Pediatric Surgery: 312-227-4210.
Need an estimate
Patient Financial Services: 312-227-1222.
Need records
Health Information Management: 312-227-5220.

Lurie Children’s Hospital quick facts

Hospital size 360 beds
Building 23 floors
Clinical network 1,800+

Physicians and allied health professionals.

Specialties 70

Pediatric specialty areas across the network.

Emergency visits 60,000+

Per year.

Trauma patients ~1,000/year
NICU 64 beds

Level IV.

PICU 54 beds

Lefkofsky Pediatric Intensive Care Unit.

Lurie Children’s is the pediatric teaching hospital for Northwestern University Feinberg School of Medicine. Its main Chicago hospital is also connected to neighboring Northwestern Medicine facilities, including Prentice Women’s Hospital.

Lurie Children’s specialty phone directory

Return appointments and specialty questions can often be handled faster through these direct numbers.

Department Phone
General Information / Emergency Care Center312-227-4000
Appointments & Referrals1-800-543-7362
Advanced General Pediatrics312-227-6110
Adolescent Medicine312-227-6800
Allergy / Immunology312-227-6010
Cancer & Blood Disorders312-227-4090
Cardiology312-227-4100
Cardiovascular-Thoracic Surgery312-227-4240
Critical Care312-227-4800
Dermatology312-227-6060
Endocrinology & Diabetes312-227-6090
Epilepsy312-227-3540
Fetal Health312-227-4747
Gastroenterology & Hepatology312-227-4200
Genetics / Genomics312-227-6120
Infectious Diseases312-227-4080
Neonatology312-227-4190
Nephrology312-227-6160
Neurology312-227-3550
Neurosurgery312-227-4220
Ophthalmology312-227-6180
Orthopedic Surgery & Sports Medicine312-227-6190
ENT / Otolaryngology312-227-6230
Pediatric Surgery312-227-4210
Plastic & Reconstructive Surgery312-227-6250
Psychiatry312-227-6650
Pulmonary / Sleep Medicine312-227-6260
Rheumatology312-227-6270
Transplantation312-227-4030
Urology312-227-6340
Billing312-227-7181
Cost Estimates312-227-1222
Financial / Insurance Counselor312-227-1230
Medical Records312-227-5220
Family Services312-227-1200

Diagnostic appointment numbers

Test / service Phone
ECHO / Echocardiogram / EKG312-227-4100
EEG / EMG312-227-3010
Medical Imaging — X-ray, Ultrasound, MRI, CT, Nuclear Medicine312-227-4277
Laboratory / Sweat Test312-227-6350
Pulmonary Function Testing312-227-3745
Sleep Study312-227-6740
Video EEG312-227-4020

Kenneth & Anne Griffin Emergency Care Center

Hours 24/7

Board-certified pediatric emergency medicine specialists around the clock.

Phone 312-227-4000
Annual visits 60,000+

Pediatric emergency encounters yearly.

How to enter the Emergency Department

The Emergency Care Center is on the second floor. Families can reach it:

  • From the Reyes Lobby on the second floor.
  • From the first-floor lobby near the Superior Street entrance using the elevators beside Security.

Examples of conditions appropriate for emergency care

  • Infant under two months with fever of 100.4°F or higher.
  • Severe trouble breathing.
  • Severe chest pain.
  • Loss of consciousness or fainting.
  • Coughing or vomiting blood.
  • Severe asthma attack.
  • Major trauma or serious head injury.
  • Severe dehydration.
  • Serious burns.
  • Poisoning or suspected ingestion.
ER visitors: the Emergency Department does not use the same fixed visiting-hours window as inpatient units. Lurie Children’s recommends keeping the number of people at the bedside small so clinicians can quickly reach the child during an emergency.

Emergency-room fee

Lurie Children’s does not publish one fixed ER total. Emergency charges depend on the child’s clinical evaluation, tests, imaging, medications, procedures, specialist consultations and whether hospitalization is required.

Do not delay an emergency visit while trying to calculate cost. Estimates are more useful for scheduled, non-emergency services.

Level 1 Pediatric Trauma Center

Lurie Children’s is a State-designated Level 1 Pediatric Trauma Center equipped for the most severely injured children.

The trauma program treats approximately 1,000 trauma patients per year, ranging from newborns through age 16, with pediatric subspecialists available for complex injuries.

Common trauma cases include

  • Head injuries and concussions.
  • Serious wounds and lacerations.
  • Broken bones and dislocations.
  • Chest and abdominal trauma.
  • Burns.
  • Drowning injuries.
  • Falls.
  • Vehicle crashes.
  • Dog bites.
  • Firework injuries.
  • Non-accidental trauma.

Current Lurie Children’s specialists at the Chicago hospital

The hospital has hundreds of specialists. This practical selection covers major high-intent clinical services; use the live physician finder for the complete current roster.

Doctor Specialty / leadership Appointment route
Stuart Berger, MD Division Head, Pediatric Cardiology; Co-Director, Heart Center 1-800-543-7362; accepting new patients and virtual care listed.
David S. Winlaw, MD, FRACS Division Head, Cardiovascular-Thoracic Surgery; Heart Center leadership Cardiovascular-Thoracic Surgery: 312-227-4240.
Sheetal R. Patel, MD, MSCI Pediatric Cardiology; Medical Director, Fetal Cardiology Program Cardiology: 312-227-4100.
Philip T. Thrush, MD Pediatric Cardiology; Heart Failure & Transplantation leadership 1-800-543-7362.
Robert I. Liem, MD Division Head, Hematology, Oncology, Neuro-Oncology & Stem Cell Transplantation Cancer & Blood Disorders: 312-227-4090.
Amy L. Walz, MD Section Head, Oncology; Clinical Practice Director 312-227-4769.
Sonali Chaudhury, MD Stem Cell Transplantation & Cellular Therapies 1-800-543-7362.
Angela Waanders, MD, MPH, MS Section Head, Neuro-Oncology; Precision Medicine Oncology 1-800-543-7362.
Sandi K. Lam, MD, MBA Division Head, Pediatric Neurosurgery Neurosurgery: 312-227-4220.
Tord D. Alden, MD Pediatric Neurosurgery 312-227-4220.
Robin M. Bowman, MD Pediatric Neurosurgery; Spina Bifida and Fetal Neurosurgery 312-227-4220.
Michael G. DeCuypere, MD, PhD Pediatric Neurosurgery 312-227-4220.
Thomas H. Inge, MD, PhD Surgeon-in-Chief; Chair, Department of Surgery; Pediatric Bariatric Surgery 1-800-543-7362.
Mehul V. Raval, MD, MS, FACS Division Head, Pediatric Surgery Pediatric Surgery: 312-227-4210.
Anthony C. Chin, MD, MS, MBA Pediatric Surgery; ECMO and Surgical Critical Care 312-227-4210.
Raj K. Basu, MD, MS Division Chief, Critical Care Medicine Critical Care: 312-227-4800.
Aaron Hamvas, MD Division Head, Neonatology Neonatology: 312-227-4190.
James W. Collins Jr., MD, MPH Medical Director, Lurie Children’s NICU Neonatology: 312-227-4190.
Doctor schedules change. Many physicians split time between the downtown hospital and Lurie Children’s outpatient centers in Lincoln Park, Northbrook, Westchester, Lake Forest and other locations. Do not rely on a static “Dr. X works Monday/Wednesday” schedule unless the current provider profile specifically states it.

How to make a Lurie Children’s appointment

Identify the pediatric specialty. If unsure, call 1-800-KIDS-DOC.
Call 1-800-543-7362 or the direct specialty number.
Ask for the downtown Chicago location if needed. Not every doctor sees patients at 225 E. Chicago Avenue every day.
Verify referral requirements. HMO and other managed-care plans may require a written referral.
Verify prior authorization. Some surgeries, medications, imaging and high-cost tests require precertification.
Complete MyChart E-Check In. Confirm demographics, upload insurance information and complete forms before supported appointments.
Beginning in 2025, Lurie Children’s made several changes to ambulatory clinic locations inside the main hospital. Always use the floor/location printed in the current appointment confirmation rather than an old clinic location saved in your phone.

Major pediatric specialties

Cardiology & Cardiac Surgery

Congenital heart disease, rhythm disorders, catheterization, imaging and transplant.

Cancer & Blood Disorders

Oncology, hematology, neuro-oncology, stem cell transplantation and cellular therapy.

Critical Care

54-bed PICU with ECMO, CRRT and advanced ventilation.

Neonatology

64-bed Level IV NICU for critically ill newborns.

Neurology

Epilepsy, movement disorders, stroke, neuromuscular disease and other neurological conditions.

Neurosurgery

Brain tumors, hydrocephalus, epilepsy surgery, spina bifida, craniofacial and complex spine surgery.

Pediatric Surgery

General, colorectal, thoracic, oncology, bariatric, minimally invasive and robotic surgery.

Orthopedics

Pediatric fractures, sports injuries, spine and musculoskeletal disorders.

ENT

Ear, nose, throat, airway and complex head-and-neck conditions.

Gastroenterology

GI disease, liver disorders, nutrition, IBD and digestive surgery collaboration.

Endocrinology

Diabetes, thyroid, growth and hormone disorders.

Nephrology

Kidney disorders, dialysis and transplant-related care.

Fetal Health

Prenatal diagnosis, fetal imaging and treatment planning.

Psychiatry & Behavioral Health

Child and adolescent mental-health services.

Rehabilitation

Physical, occupational, speech and assistive services.

Lurie Children’s Heart Center

Cardiology 312-227-4100
Cardiovascular-Thoracic Surgery 312-227-4240

The Heart Center treats the full range of congenital and acquired heart disease from fetal diagnosis through childhood and adult congenital-heart follow-up.

Programs include

  • Congenital heart surgery.
  • Cardiac catheterization.
  • Electrophysiology.
  • Fetal cardiology.
  • Advanced cardiac MRI and CT.
  • Heart failure care.
  • Pediatric heart transplantation.
  • Ventricular assist devices.
  • Pulmonary hypertension.
  • Preventive cardiology.
  • Adult congenital heart disease.
Lurie Children’s reports performing more pediatric heart transplants than any other provider in Illinois.

Center for Cancer & Blood Disorders

Cancer & Blood Disorders 312-227-4090

Lurie Children’s treats more children with cancer and blood disorders than any other hospital in Illinois. The downtown hospital contains inpatient and outpatient oncology/hematology services plus an ambulatory infusion center.

Clinical programs include

  • Leukemia and lymphoma.
  • Solid tumors.
  • Brain tumors / neuro-oncology.
  • Sickle cell disease.
  • Hemophilia and bleeding disorders.
  • Stem cell transplantation.
  • Cellular therapies.
  • Cancer-predisposition care.
  • Survivorship programs.

Current division leadership includes Robert I. Liem, MD, while Amy L. Walz, MD leads oncology clinical practice and Angela Waanders, MD leads neuro-oncology.

Neurology and pediatric neurosurgery

Neurology 312-227-3550
Neurosurgery 312-227-4220

Neurosurgery programs include

  • Brain Tumor Program.
  • Complex Spine Surgery.
  • Epilepsy Surgery.
  • Neurovascular Disease and Stroke.
  • Spina Bifida Center.
  • Hydrocephalus care.
  • Chiari malformation treatment.
  • Skull-base surgery.
  • Functional neurosurgery.
  • Brachial Plexus Program.

Current neurosurgical leadership includes Sandi K. Lam, MD, MBA, with surgeons including Tord Alden, MD; Robin Bowman, MD; Michael DeCuypere, MD, PhD; and Jeffrey Raskin, MD.

Level I Children’s Surgery Center

Lurie Children’s was the first children’s hospital in Illinois to receive Level I Children’s Surgery Center verification from the American College of Surgeons.
Pediatric Surgery 312-227-4210
Department ~80 surgeons

Across 10 surgical divisions.

General Pediatric Surgery 18 surgeons

Operations and programs include

  • Appendectomy.
  • Gallbladder surgery.
  • Neonatal surgery.
  • Colorectal surgery.
  • Chest-wall surgery.
  • Congenital diaphragmatic hernia.
  • Esophageal surgery.
  • Pediatric surgical oncology.
  • Robotic surgery.
  • Thyroid surgery.
  • Transplant and hepatobiliary surgery.
  • Cardiovascular surgery.
  • Neurosurgery.
  • Orthopedic surgery.
Child Life surgical-preparation support for the main campus can be requested through prepforsurgery@luriechildrens.org.

Lefkofsky Pediatric Intensive Care Unit (PICU)

PICU capacity 54 beds
Critical Care 312-227-4800

The PICU treats critically ill infants, children and adolescents requiring intensive monitoring and life-support technology.

Advanced PICU therapies include

  • ECMO heart/lung support.
  • Continuous renal replacement therapy.
  • Advanced mechanical ventilation.
  • Transplant critical care.
  • Sepsis treatment.
  • Respiratory-failure care.
  • Critical neurological care.
  • Postoperative intensive care.
  • Major trauma intensive care.

Current Critical Care division leadership includes Raj K. Basu, MD, MS.

64-bed Level IV NICU

NICU beds 64
Designation Level IV

Highest level of neonatal care in Illinois.

Emergency neonatal transport 312-227-3700

Lurie Children’s NICU serves as a regional referral center and receives patients from more than 45 hospitals. Each baby has a private room.

Advanced neonatal care includes

  • ECMO.
  • High-frequency ventilation.
  • Nitric-oxide therapy.
  • Neurocritical care.
  • Advanced lung-disease management.
  • Genetics support.
  • Complex neonatal surgery.
  • Therapeutic cooling for selected newborn brain injuries.

Neonatology is led by Aaron Hamvas, MD; the Lurie Children’s NICU medical director is James W. Collins Jr., MD, MPH.

The Chicago Institute for Fetal Health

Fetal Health appointments 312-227-4747

The Chicago Institute for Fetal Health coordinates prenatal diagnosis, pediatric subspecialty consultation, delivery planning and advanced treatment for babies diagnosed with complex conditions before birth.

Evaluation may include

  • Fetal ultrasound.
  • Fetal MRI.
  • Fetal echocardiography.
  • Genetic evaluation.
  • Pediatric surgical consultation.
  • Neonatology consultation.
  • Delivery and postnatal-care planning.
Lurie Children’s is not an adult maternity hospital. Many fetal-health pregnancies are coordinated with obstetric and maternal-fetal medicine teams at Northwestern Medicine Prentice Women’s Hospital, which is directly connected to Lurie Children’s.

Medical imaging, laboratory and diagnostic testing

Service Scheduling number
X-ray / Ultrasound / MRI / CT / Nuclear Medicine312-227-4277
Laboratory / Sweat Testing312-227-6350
EEG / EMG312-227-3010
Video EEG312-227-4020
Echocardiogram / EKG312-227-4100
Pulmonary Function Testing312-227-3745
Sleep Study312-227-6740
Preparation is test-specific. MRI, CT, sedation, nuclear medicine and other studies can require fasting, contrast preparation or medication instructions. Follow the instructions from the department that scheduled your child’s exact test.

Walgreens pharmacy inside Lurie Children’s

Location 3rd floor
Phone 312-573-2287
Bedside delivery Available

Eligible prescriptions can be delivered before discharge.

Day Published hours
Monday–Friday8:00am–7:00pm
Saturday9:00am–4:00pm
SundayNo regular Sunday hours are listed on the current hospital pharmacy page.

Pediatric pharmacy services include

  • Pediatric-trained pharmacists.
  • Medication compounding.
  • Medication flavoring.
  • Cost-management assistance.
  • Prescription transfer to a neighborhood pharmacy.
  • Bedside medication delivery where available.

Current Lurie Children’s visiting hours and visitor rules

These restrictions became effective December 30, 2025 and remain subject to infection-prevention updates.

Parents / guardians 2 at all hours

Two healthy parents/guardians may remain with the child around the clock.

Support visitors Up to 4 adults

During regular visiting hours.

Visiting hours 9am–9pm
New visitor entry closes 8:30pm

Current visitor rules

  • Two healthy parents/guardians may remain at all hours.
  • Four additional healthy adult support persons may visit 9:00 a.m.–9:00 p.m.
  • Support-person lists may generally be changed every 48 hours.
  • One additional clergy/spiritual-support visitor may be added at family request.
  • Healthy siblings of any age may visit during regular hours when the patient does not require isolation precautions.
  • Adult visitors age 18+ must show valid government ID and use the electronic visitor-management system.
  • Approved visitors receive a hospital-issued photo badge.
  • NICU restrictions may be more limited; ask NICU leadership.
Flowers and plants are not permitted in many clinical units. Lurie Children’s recommends checking with the unit before sending gifts. Non-latex balloons can be arranged through approved hospital gift services.

Lurie Children’s parking prices, garages and valet

Parking option Address Current validated rate Hours
Huron-Superior Garage 222 E. Huron St. $13 under 7 hours
$18 for 7–24 hours
24 hours
Erie-Ontario Garage 321 E. Erie St. $13 under 7 hours
$18 for 7–24 hours
24 hours
Valet 225 E. Chicago Ave. $16 under 7 hours
$21 for 7–24 hours
Mon–Fri 5:30am–9pm
Valet with handicap placard 225 E. Chicago Ave. $13 under 7 hours
$18 for 7–24 hours
Mon–Fri 5:30am–9pm

Best garage for most families

The Huron-Superior Garage at 222 E. Huron Street is directly connected to Lurie Children’s by a pedestrian bridge on the second floor.

Use the Huron Street garage entrance.
Park near the southeast corner when possible.
Take the garage elevator to Level 2.
Follow signs across the pedestrian bridge into Lurie Children’s.
Validate the parking ticket. Validation is available at the second-floor concierge/reception desk.
Parking prices above require Lurie Children’s validation. Stays longer than 24 hours can generate additional charges. Ask a nurse or social worker about extended-stay parking options when the child will remain hospitalized for a prolonged period.

Public transportation

  • CTA Red Line: Chicago & State.
  • CTA Brown/Purple Lines: Chicago & Franklin.
  • Buses stopping near the hospital include routes 3, 10, 26, 66, 125 and 157.
  • Routes 146, 147 and 151 stop near Michigan Avenue and Huron Street.

Sky Café, room service and family amenities

Patient Room Service

Daily 7:00am–7:30pm
Orders can generally be delivered within about 45 minutes.

Sky Café

11th floor
Breakfast, lunch and dinner daily, plus weekday late-night service.

Potbelly

1st floor
Monday–Friday 7:00am–6:00pm.

Sky Café current meal periods

Day Meal periods
Monday–Friday Breakfast 6:30–10am
Lunch 11am–2pm
Dinner 5–7pm
Late Night 11pm–4:30am, with a temporary overnight closure from 2–3am
Saturday–Sunday Breakfast 6:30–9am
Lunch 11am–1pm
Dinner 5–7pm

Hospital family spaces

  • Crown Sky Garden — 11th floor.
  • Panda Cares Center of Hope — 12th floor.
  • Pedersen Family Learning Center — 12th floor.
  • Anne Searle Bent Interfaith Chapel — 12th floor.
  • Family Great Rooms.
  • Ronald McDonald House Family Room for eligible critical-care families.
A hospital chaplain is available 24/7. Ask the care team to contact the chaplain when needed.

Insurance accepted at Lurie Children’s in 2026

Lurie Children’s contracts with many employer/commercial plans and Illinois Medicaid managed-care plans.

Major commercial networks currently listed include

Aetna

Multiple HMO, PPO, POS and network products.

Blue Cross Blue Shield

Selected BCBS Illinois commercial products.

Cigna

Multiple PPO, OAP and network products.

Humana

Selected HMO, PPO and POS plans.

UnitedHealthcare

Multiple commercial networks are listed.

MultiPlan / PHCS

Selected network participation.

2026 Marketplace/Exchange warning: beginning January 1, 2026, Lurie Children’s states that it is not contracted and is out of network with all Marketplace/Exchange insurance plans, both inside and outside Illinois.

2026 Illinois Medicaid managed-care plans listed as accepted

  • Aetna Better Health.
  • Blue Cross Community Family Health Plan.
  • CountyCare.
  • Meridian Health Plan.
  • Molina Healthcare.
  • YouthCare.
Blue Cross exception: the current commercial-plan page specifically states that Blue Cross Choice PPO with BCS/BCE networks is not contracted. Always verify the exact network name on the insurance card.
Insurance counselor 312-227-1230

Use for plan/network questions before scheduled care.

Doctor fees, ER costs and price estimates

Doctor appointment fee

There is no universal consultation price. Cost varies by specialty, visit complexity, testing, insurance and whether the service is hospital-based.

Emergency-room fee

There is no single ER rate because emergency evaluation, imaging, laboratory tests, medication, procedures and admission can differ substantially.

Hospital outpatient charges

A hospital-based visit can generate both a hospital/facility charge and a professional physician charge.

Cost estimate help

Call 312-227-1222 or use the Lurie Children’s MyChart Cost Estimate Tool.

Before calling for an estimate

  • Ask the doctor for the exact service/procedure name.
  • Ask for CPT/procedure codes when available.
  • Have the child’s insurance card.
  • Confirm whether the service is inpatient or outpatient.
  • Confirm whether anesthesia, radiology or other professional services are expected.
Published standard hospital charges are required for transparency but are not the same as the family’s final out-of-pocket responsibility.

Lurie Children’s billing and payment

Billing questions 312-227-7181

Monday–Friday 8:00am–5:00pm.

Payment MyChart / Guest Pay

Secure online hospital and physician payment.

Billing simplification: beginning January 1, 2025, Lurie Children’s providers moved into Lurie Children’s Medical Group. Families generally receive bills from the hospital and Lurie Children’s Medical Group rather than multiple internal physician groups.

Why there can still be more than one charge

A hospital outpatient visit may include:

  • A hospital/facility bill.
  • A physician professional bill.
  • Additional charges for imaging, laboratory work, therapies or procedures.
  • Potential independent-provider charges when a clinician is not part of the hospital/medical-group policy.

Copays, coinsurance and deductibles may be requested at check-in.

Financial assistance, payment plans and charity care

Financial Assistance 877-924-8200

Monday–Friday 8:00am–5:00pm.

Insurance / financial counseling 312-227-1230

Financial assistance can include:

  • Public-aid application support for eligible inpatients.
  • Referrals to state programs.
  • Payment arrangements for deductibles and coinsurance.
  • Financial assistance based on documented need.
  • Discounts for qualifying uninsured families.
  • Charity Care.
Families can apply for Lurie Children’s financial assistance from the date care begins until 240 days after the first post-discharge billing statement for that care.
The financial-assistance policy applies to Ann & Robert H. Lurie Children’s Hospital of Chicago and Lurie Children’s Medical Group. Independent providers may not be covered by the same assistance policy.

How to request Lurie Children’s medical records

Health Information Management 312-227-5220
Typical processing About 10 business days
Check MyChart first. Portions of the child’s medical record may already be available electronically.
Complete the authorization for records not available in MyChart.
Request only the information you need when possible. This can reduce copying fees and processing volume.
Call Health Information Management with questions. Phone: 312-227-5220.
Allow about 10 business days for a typical copy request. Large or complex requests may take longer.

Current copying fees published by Lurie Children’s

Pages Paper medical record Microfilm / electronic document rate
Pages 1–25$0.96/page$1.60/page
Pages 26–50$0.64/page$1.60/page
Pages 51+$0.32/page$1.60/page
Records sent directly to another healthcare provider for continuing care are released without a copy charge.

Lurie Children’s MyChart

Appointments

Review supported upcoming visits.

E-Check In

Update insurance, registration and questionnaires.

Test results

View released medical results.

Messages

Communicate with the care team for non-emergency issues.

Bill pay

Pay and manage statements.

Cost estimates

Estimate selected upcoming services.

MyChart clinical messages are not real-time. Lurie Children’s advises allowing at least two business days for a response. Some substantive electronic/telephone or virtual clinical encounters may also be billable depending on insurance.
Never use MyChart for an emergency. Call 911 or the child’s clinician/Emergency Department.

Social work, Child Life, case management and language help

Family Services / Social Work

312-227-1200
Emotional, practical, social and financial-resource support.

Case Management

312-227-5320
Monday–Saturday 8:00am–4:30pm.

Child Life

Developmentally appropriate support for procedures, hospitalization, pain, siblings and coping.

Interpreters

Free language assistance is available. Telephone/video interpretation provides access to more than 200 languages around the clock.

Spiritual Care

Chaplain support is available 24/7. The Interfaith Chapel is on the 12th floor.

International Patients

312-227-4550
International and Destination Patient Services.

Family Services teams include social workers, chaplains, Child Life specialists, creative arts therapists and other professionals who can remain involved from diagnosis through discharge.

Ronald McDonald House and nearby lodging

Ronald McDonald House near Lurie Children’s

211 E. Grand Avenue, Chicago
Phone: 312-888-2500

Located a short walk from the hospital and currently has 86 rooms.

12th-floor Family Room

Ronald McDonald House Charities also operates an in-hospital Family Room for eligible families of children receiving critical care. A Lurie Children’s social-worker referral is required.

Families generally need to live more than 15 miles from the hospital to inquire about an overnight Ronald McDonald House room. The current official hospital information notes a suggested $10-per-night donation, subject to room availability and referral.

Call Family Services at 312-227-1200 when lodging is creating a barrier to remaining near a hospitalized child.

Before you go checklist

Outpatient appointment

  • Confirm the exact Lurie location.
  • Confirm floor and department.
  • Bring current insurance card.
  • Bring referral if required.
  • Bring medication/allergy list.
  • Bring requested outside records or imaging.
  • Complete MyChart E-Check In.
  • Verify Marketplace/Exchange coverage carefully in 2026.
  • Validate parking before leaving the hospital.

Hospital visitor / inpatient caregiver

  • Bring government-issued ID if age 18+.
  • Confirm that you are on the approved visitor list.
  • Parents/guardians may generally stay around the clock.
  • Additional visitors: 9am–9pm.
  • New visitor entry closes at 8:30pm.
  • Use Huron-Superior Garage for the closest bridge connection.
  • Save Family Services: 312-227-1200.

Lurie Children’s Hospital Chicago Google Map

The main hospital is in Chicago’s Streeterville neighborhood, just east of Michigan Avenue.

Ann & Robert H. Lurie Children’s Hospital of Chicago
225 E. Chicago Avenue, Chicago, IL 60611
Main: 312-227-4000
Appointments: 1-800-543-7362
Closest connected parking: Huron-Superior Garage, 222 E. Huron Street.

Chicago Lurie Children’s Hospital FAQs

1. What is Lurie Children’s Hospital’s address and phone number?
Ann & Robert H. Lurie Children’s Hospital of Chicago is at 225 E. Chicago Avenue, Chicago, IL 60611. The main hospital number is 312-227-4000.
2. Is Lurie Children’s Emergency Room open 24 hours?
Yes. The Kenneth & Anne Griffin Emergency Care Center is staffed 24 hours a day, seven days a week by pediatric emergency medicine specialists.
3. Is Lurie Children’s a Level 1 Pediatric Trauma Center?
Yes. Lurie Children’s is a State-designated Level 1 Pediatric Trauma Center and treats approximately 1,000 trauma patients per year.
4. How do I make an appointment with a Lurie Children’s specialist?
Call 1-800-543-7362 (1-800-KIDS-DOC) or call the specialty directly. Existing patients can also use MyChart for supported appointment functions.
5. What are Lurie Children’s visiting hours?
Two healthy parents or guardians may generally remain with an inpatient child at all hours. Up to four additional healthy adult support persons may visit during regular hours of 9:00 a.m.–9:00 p.m.. The inpatient tower closes to new visitors at 8:30 p.m. NICU restrictions may differ.
6. How much is parking at Lurie Children’s?
With Lurie Children’s validation, Huron-Superior and Erie-Ontario self-parking currently costs $13 for less than seven hours and $18 for seven to 24 hours. Standard valet is $16 for less than seven hours and $21 for seven to 24 hours.
7. Does Lurie Children’s accept Marketplace insurance plans in 2026?
No. Lurie Children’s states that beginning January 1, 2026 it is not contracted and is out of network with all Marketplace/Exchange insurance plans, both inside and outside Illinois.
8. How much does a Lurie Children’s doctor or ER visit cost?
There is no universal doctor or ER price. Cost depends on the services provided and the patient’s insurance. Families can use the MyChart Cost Estimate Tool or call 312-227-1222.
9. How do I request medical records from Lurie Children’s?
Contact Health Information Management at 312-227-5220. Typical record requests are processed within about 10 business days. Records sent directly to another healthcare provider for continuing care are released without a copy charge.
10. Does Lurie Children’s offer financial assistance?
Yes. Lurie Children’s offers payment arrangements, charity care and financial assistance based on documented need. Families can call 877-924-8200, Monday through Friday from 8:00 a.m. to 5:00 p.m.