Children’s Hospital of Philadelphia pediatric care, ER, doctors, parking and patient information
This guide covers Children’s Hospital of Philadelphia (CHOP), the strongest verified hospital match for the supplied “Children’s Hospital” search term. CHOP’s Main Hospital is located at 3401 Civic Center Boulevard, Philadelphia, PA 19104.
The 567-bed Main Building is open 24 hours and provides advanced inpatient pediatric medicine, surgery, intensive care, trauma treatment, cancer care, cardiology, neurology, neurosurgery, hematology and many other pediatric specialties. Across Civic Center Boulevard, the Buerger Center handles a large share of CHOP’s outpatient specialty care.
CHOP was the nation’s first hospital devoted exclusively to children and its Philadelphia Emergency Department is a 24/7 pediatric ER and Level 1 Trauma Center.
Philadelphia, PA 19104
Hospital information and patient-room routing.
1-800-TRY-CHOP.
Open 24/7.
Main Hospital first floor.
Health Information Management.
Start here: what does your child need?
Main Hospital vs. Buerger Center: where should you go?
Main inpatient hospital, Emergency Department, surgery, PICU, neonatal intensive care and many hospital-based services.
Open 24 hours.
Large outpatient specialty center directly across Civic Center Boulevard from the Main Hospital.
Current building hours: Monday–Friday, 7 a.m.–6 p.m.
How to make a CHOP appointment
What to bring to an outpatient visit
- Parent/caregiver photo ID
- Insurance and Medical Assistance cards
- Referral or authorization when required
- Current medication list
- Allergy information
- Relevant outside medical records
- Imaging or lab results when requested
- Formula, diapers or other child necessities
CHOP pediatric doctors and current clinical leadership
CHOP has a very large pediatric medical staff, so a static page should not pretend to list every physician. The names below are current leaders and representative specialists from high-intent departments.
| Doctor | Current CHOP role | Department contact |
|---|---|---|
| Joseph W. St. Geme III, MD | Physician-in-Chief | Appointments: 1-800-879-2467 |
| Jesse A. Taylor, MD | Surgeon-in-Chief and Chair, Department of Surgery, effective July 1, 2026 | Appointments: 1-800-879-2467 |
| Fran Balamuth, MD, PhD, MSCE | Division Chief, Emergency Medicine | 215-590-3480 |
| Stephen P. Hunger, MD | Chief, Division of Oncology | 267-426-0762 new patients |
| Stella T. Chou, MD | Chief, Division of Hematology | 215-590-3535 |
| Phillip B. Storm, MD | Chief, Division of Neurosurgery | 215-590-2780 |
| Michael L. Nance, MD, FACS, FAAP | Chief, General, Thoracic and Fetal Surgery | 215-590-2730 |
| Robert Michael Sutton, MD, MSCE | Division Chief, Pediatric Critical Care / PICU | 1-800-879-2467 |
| Chris Feudtner, MD, PhD, MPH | Division Chief, General Pediatrics | 215-590-2164 |
| Anne Marie Cahill, MBBCh, BAO | Division Chief, Interventional Radiology | 215-590-7000 |
View current pediatric neurosurgeons
- Phillip B. Storm, MD — Division Chief
- Shih-Shan Lang Chen, MD
- Gregory Heuer, MD, PhD
- Benjamin C. Kennedy, MD
- Adam J. Kundishora, MD
- Peter J. Madsen, MD, MBE
- Alexander Tucker, MD
Neurosurgery: 215-590-2780.
View current general, thoracic and fetal surgeons
- Michael L. Nance, MD, FACS, FAAP — Division Chief
- N. Scott Adzick, MD, MMM, FACS, FAAP
- Myron Allukian III, MD
- Joy L. Collins, MD
- Duy T. Dao, MD, MPH
- Edward J. Doolin, MD, FACS, FAAP
- Alexander S. Fairman, MD
- Alan W. Flake, MD, FACS, FAAP
- Thomas E. Hamilton, MD
- Holly L. Hedrick, MD, FACS
- Pablo Laje, MD
- Peter Mattei, MD, FACS, FAAP
- Gary W. Nace Jr., MD, FACS, FAAP
- Emily J. Onufer, MD, MPH
- Emily A. Partridge, MD, PhD, MHS
- William H. Peranteau, MD
Surgery appointments/referrals: 215-590-2730.
Pediatric specialties and hospital services
CHOP Emergency Department and Level 1 Pediatric Trauma Center
The Main Hospital ED is staffed by physicians and nurses specially trained in pediatric emergency medicine and includes on-site radiology and procedural sedation.
Where is the ER?
The Emergency Department is on the first floor of the Main Hospital. Families can enter through the main Civic Center Boulevard entrance, the ambulance-bay walk-in entrance or from Parking Garage A.
Emergency parking
Families arriving by car are directed to Main Hospital Parking A. There is no public parking in the ambulance bay.
How patients are prioritized
Pediatric emergency departments use clinical triage. A child with a more immediately dangerous condition may be treated before a child who arrived earlier but is medically stable.
CHOP doctor fees, ER costs and price estimates
CHOP does not publish one flat pediatric ER fee or one universal specialist consultation price because charges vary according to the actual care provided.
Hospital bill vs physician bill
Hospital bill
Can include facility use, procedures, supplies, equipment, laboratory studies, radiology and hospital clinical services.
Physician bill
Covers professional services provided by physicians. CHOP allows hospital and physician bills to be paid separately online or by phone.
Get a planned-care estimate
Email: PatientCostEstimates@email.chop.edu
Have the following ready:
- Patient name and date of birth
- Medical Record Number when available
- Appointment date
- Procedure/CPT code or procedure name
- Insurance information
ER cost
Emergency costs can involve the ER evaluation, imaging, laboratory testing, procedures, medication, sedation, trauma care, surgery, observation or admission. Final patient responsibility depends heavily on insurance benefits and medical need.
CHOP Philadelphia Campus parking
Main Hospital Parking A
CHOP’s current parking guidance reserves Garage A primarily for Emergency Department and same-day surgery families.
Buerger Center Parking B
Garage B is available for CHOP patients and is generally the main choice for outpatient appointments and many inpatient families.
Parking discount
Parents and legal guardians qualify for discounted parking. Bring the parking ticket inside and have it validated at:
- Clinic or department check-in
- Main Hospital Welcome Desk
- Buerger Center Welcome Desk
- Buerger check-in/check-out desks
CHOP’s general parking page says rates depend on the length of stay and are posted in the garages. Some current CHOP specialty-clinic instructions list a $4 validated patient rate for Garage B, but families should rely on the current posted garage rate for their specific visit.
In-and-out privileges
Parents/legal guardians can ask a CHOP Welcome Desk to validate their ticket for in-and-out privileges.
CHOP visiting hours and current visitor policy
Inpatient visitor structure
In addition to siblings, an inpatient may have up to six designated visitors during the hospital stay.
| Visitor type | Current rule |
|---|---|
| Parents / legal guardians | Two designated adult caregivers may remain at the bedside at all hours. |
| Four additional support people | Must be 18+ and may visit 9 a.m.–9 p.m.. |
| Siblings | Sibling visitors are welcome regardless of age, subject to screening and unit restrictions. |
| Bedside at one time | CHOP asks families, whenever possible, to limit bedside presence to two visitors at a time. |
Outpatient appointments
In addition to siblings, up to two primary caregivers may accompany the child.
Visitor screening
Visitors must be free of concerning symptoms and recent exposures. Masks are required for visitors with respiratory symptoms.
Questions about visitor policy
CHOP pediatric surgery and surgery-day arrival
Appointments and referrals.
Main Hospital surgery check-in
Before surgery
- Follow fasting instructions exactly.
- Ask which medications should be taken or held.
- Bring insurance information.
- Bring a current medication list.
- Bring requested laboratory/imaging records.
- Arrive at the hospital time supplied by the surgery team.
CHOP Cancer Center
Current oncology leadership
Stephen P. Hunger, MD serves as Chief of CHOP’s Division of Oncology.
Current Cancer Center attending physicians include specialists such as:
- Denise Adams, MD
- Richard Aplenc, MD, PhD, MSCE
- Rochelle Bagatell, MD
- Naomi J. Balamuth, MD
- Frank M. Balis, MD
- Jean B. Belasco, MD
Treatment teams vary by cancer type and can include oncology, surgery, radiation oncology, transplant/cellular therapy, pathology, genetics, rehabilitation and psychosocial support.
CHOP neurosurgery
Current team
- Phillip B. Storm, MD — Division Chief
- Shih-Shan Lang Chen, MD
- Gregory Heuer, MD, PhD
- Benjamin C. Kennedy, MD
- Adam J. Kundishora, MD
- Peter J. Madsen, MD, MBE
- Alexander Tucker, MD
Neurosurgical patients may be seen in the Main Hospital, Buerger Center or CHOP’s King of Prussia hospital depending on the service required.
PICU and neonatal/infant intensive care
Pediatric Intensive Care Unit
Provides specialized care to children recovering from critical illness, severe injury and major surgery.
Division Chief: Robert Michael Sutton, MD, MSCE.
Newborn / Infant Intensive Care
CHOP’s N/IICU team includes neonatologists, advanced practice providers, nurses, respiratory therapists, pharmacists, dietitians and case managers.
Parent parking is directed to Garage B.
CHOP Retail Pharmacy hours
First floor of the Main Hospital, just inside the main entrance.
Pharmacy break: 1:30–2 p.m.
Prescription and non-prescription medications are available. CHOP also operates a specialty pharmacy for eligible complex medications.
Food Court, Wi-Fi, gift shop and family amenities
Main Hospital Food Court
Open every day.
Buerger Center Café
First floor of the Buerger Center.
Monday–Friday, 6:30 a.m.–4:30 p.m.
Gift Shop
Free Wi-Fi
Choose the chopguest wireless network and accept the terms on the sign-in page.
Child Life
Child Life specialists can help children prepare for hospitalization, surgery and medical procedures in age-appropriate language.
Family lodging near CHOP
CHOP maintains a current list of nearby hotels and lodging resources for families traveling to Philadelphia for care.
Ronald McDonald House
Ronald McDonald House locations in Philadelphia and Camden, New Jersey serve qualifying CHOP families who travel more than 25 miles for treatment.
Ask your child’s care team or social worker for lodging help rather than booking based on an old online rate.
How to get CHOP medical records
Email:
HIMROI@chop.edu
Fax:
267-426-8654
CHOP – Buerger Center
Health Information Management
3500 Civic Center Blvd., Room P-1180
Philadelphia, PA 19104
What this HIM office handles
- Philadelphia inpatient records
- King of Prussia inpatient records
- Emergency Department records
- 23-hour-or-longer stays
- Selected outpatient/same-day services
Radiology images
For X-rays, CT, MRI and ultrasound image copies: call 215-590-1000 and ask for the Radiology File Room.
Mental-health records
Mental-health record requests use a separate process: 267-426-1323.
MyCHOP first
Many commonly needed records are available without charge in MyCHOP, including test results, immunizations, visit/admission summaries, medications, appointment information and clinical notes.
MyCHOP patient portal
MyCHOP can provide access to:
How to activate MyCHOP
Ask your CHOP provider’s office for a MyCHOP access code.
CHOP billing, insurance and financial assistance
Online bill pay
CHOP supports online payments for hospital, physician and home-care bills. There is no fee for CHOP’s online bill-payment service.
Financial assistance
Email: fhcp@email.chop.edu
The program helps uninsured and underinsured families explore:
- CHOP financial assistance
- Medicaid and CHIP options
- Other public/private assistance programs
- Help with healthcare bills not covered by insurance
Families can submit applications online/by email, by mail or in person at the Buerger Center, first floor, Room 1255.
Children’s Hospital of Philadelphia phone directory
| Department / need | Phone |
|---|---|
| Main Hospital / Patient Information | 215-590-1000 |
| Appointments & Information | 1-800-879-2467 |
| Emergency Department medical questions | 215-590-3480 |
| Emergency Medicine general inquiries | 215-590-3481 |
| General Pediatrics | 215-590-2164 |
| Neurosurgery | 215-590-2780 |
| General / Thoracic / Fetal Surgery | 215-590-2730 |
| Cancer Center — existing patients | 215-590-3025 |
| Cancer Center — new/referral/second opinion | 267-426-0762 |
| Hematology | 215-590-3535 |
| Interventional Radiology | 215-590-7000 |
| Core Laboratory / Phlebotomy | 215-590-5221 |
| Retail Pharmacy | 267-425-8888 |
| Child Life | 215-590-2001 |
| Patient & Family Relations | 267-426-6983 |
| Medical Records / HIM | 215-590-3640 |
| Mental-health records | 267-426-1323 |
| Hospital billing | 1-800-283-3055 |
| Physician billing | 1-877-724-2467 |
| Patient Cost Estimates | 267-426-1467 |
| Financial Assistance | 1-800-974-2125 |
Children’s Hospital of Philadelphia address and Google map
Philadelphia, PA 19104
Main:
215-590-1000
Philadelphia, PA 19104
Large outpatient specialty building.
Children’s Hospital of Philadelphia FAQs
1. Which hospital does this Children’s Hospital guide cover?
2. What is the CHOP Main Hospital address and phone number?
3. Is the Children’s Hospital of Philadelphia emergency room open 24 hours?
4. Is CHOP a Level 1 Pediatric Trauma Center?
5. What are CHOP visiting hours?
6. Where should I park at CHOP?
7. How much does a CHOP ER visit cost?
8. What are the CHOP pharmacy hours?
9. How do I get my child’s CHOP medical records?
10. Does CHOP offer financial assistance?
Official CHOP resources used for this guide
This guide summarizes current information from Children’s Hospital of Philadelphia. Official links below are included for live appointment availability, visitor-policy changes, forms, insurance information and other details that can change.