Pih Health Good Samaritan Hospital: Contact & Patient Info

California licensed service profile

California HCAI currently identifies Good Samaritan as an open General Acute Care Hospital with 408 licensed beds and a Basic Emergency Room service level.

HCAI’s licensed-bed categories include coronary care, intensive care, newborn intensive care, perinatal, rehabilitation, skilled nursing and general acute-care beds. These are licensed categories and should not be interpreted as the number of beds staffed or occupied on a particular day.

Representative cardiology physicians

Other representative specialists

California HCAI classifies the hospital’s emergency service as Emergency – Basic. This guide does not label Good Samaritan as a Level I or Level II trauma center because that designation is not supported by the current official facility profile reviewed here.

Call 911 for

• Possible heart attack.
• Possible stroke.
• Severe breathing difficulty.
• Major injury.
• Uncontrolled bleeding.
• Loss of consciousness.
• Other potentially life-threatening symptoms.

Current hospital and state facility materials support advanced cardiovascular services including cardiac catheterization and cardiovascular surgery.

Current non-invasive cardiac services include

• Treadmill stress testing.
• Nuclear/thallium stress testing.
• Pharmacologic stress testing.
• Stress echocardiography.
• Pharmacologic stress echocardiography.
• Pacemaker checks.
• Arrhythmia monitoring.
• Transesophageal echocardiography.
• Cardioversion.
• Tilt-table testing.
• Ambulatory blood-pressure monitoring.

California’s hospital profile lists 58 intensive-care beds, 10 coronary-care beds and 23 intensive-care newborn nursery beds within the hospital’s licensed-bed categories.

HCAI currently lists 31 perinatal licensed beds and 23 intensive-care newborn nursery beds at the hospital.

Before delivery

1. Confirm that your obstetrician currently delivers at Good Samaritan.
2. Verify maternity benefits and authorization with your insurer.
3. Ask the obstetrics unit about current entrance/check-in instructions.
4. Ask about current support-person and visitor rules.
5. Request an estimate for scheduled maternity services when useful.

Hospital surgical capabilities include

• General surgery.
• Cardiovascular surgery.
• Orthopedic surgery.
• Urologic surgery.
• Gynecologic procedures.
• Outpatient surgery.
• Other specialty surgical services based on physician privileges.

Good Samaritan provides cancer-care services supported by medical oncology, diagnostic imaging, pathology, radiation therapy and surgical specialists.

California facility records identify services including CT, nuclear medicine, radiology, sleep-laboratory testing, peripheral-vascular laboratory services and hospital imaging.

PIH Health’s FY2025 annual report states that Good Samaritan’s Acute Rehabilitation Unit ranked within the top 15% of rehabilitation hospitals nationwide under the UDS performance model.

PIH Health provides a self-service price estimator for selected procedures and separate Good Samaritan price-transparency files.

Current Good Samaritan pricing resources include

• Charge Description Master.
• DRG average billed information.
• Hospital payer-payment data.
• Self-service estimates for selected procedures.
• Good Faith Estimate information for eligible uninsured/self-pay patients.
• Balance-billing notices.

PIH Health publishes a specific Good Samaritan financial-assistance application in English, Spanish and Korean. The current hospital policy covers qualifying medically necessary services.

Current policy highlights

• Qualifying households at or below 100% FPL can receive no-cost charity care for covered services.
• Discounted charity care applies through 400% FPL.
• High-medical-cost patients can qualify when out-of-pocket medical expenses exceed policy thresholds.
• Undocumented patients can qualify if they meet the financial rules.
• A patient may apply within eight months after discharge under the current policy.
• Reasonable payment-plan calculations are limited by income after essential living expenses.
• Eligible patients cannot be charged more than amounts generally billed for emergency or other medically necessary care.

Published discounted-care schedule

These are policy-table amounts before application of any lower applicable cash-discount or income-based cap. Final responsibility can therefore be lower.

PIH Health contracts with multiple commercial, Medicare and other health plans, but participation differs by hospital, physician and exact plan product.

Before scheduled care

1. Call the number on your insurance card.
2. Verify PIH Health Good Samaritan Hospital at 1225 Wilshire Blvd.
3. Verify the treating physician.
4. Ask whether prior authorization is required.
5. Ask about deductible, copay and coinsurance.
6. Request a hospital estimate for an expensive planned service.

Questions to ask when a bill looks wrong

• Has insurance processed the claim?
• Was the correct insurance plan billed?
• Is the balance hospital or physician responsibility?
• Can I receive an itemized statement?
• Do I qualify for financial assistance?
• Is a payment plan available?

Portal features

• Access health information 24/7.
• Make or request appointments.
• Request prescription renewals.
• Securely message participating physician offices.
• View clinical summaries.
• View and print test and laboratory results.
• Track selected vital information.
• Create proxy access for children or dependent adults through the provider office.

Visitor access can vary by ICU, NICU, maternity, isolation status and other patient-care circumstances.

Best same-day route

Call the Information Desk at 213-977-2121 ext. 8373 and ask:

• Today’s visiting hours for the patient’s unit.
• How many visitors are permitted.
• Whether children can visit.
• Whether photo identification is required.
• Whether an overnight support person is permitted.
• Which entrance should be used.

PIH Health Good Samaritan is in central Los Angeles near Wilshire Boulevard. Campus parking structures and medical-office buildings surround the hospital.

Before driving

1. Confirm the exact building and suite on the appointment confirmation.
2. Call 213-977-2121 ext. 8373 for current patient/visitor parking instructions.
3. Ask whether validation applies to your visit.
4. Allow extra time for central Los Angeles traffic.
5. Follow current hospital signs for the Emergency Room rather than outpatient parking if emergency care is needed.

Gift shop items

• Everyday gifts.
• Snacks and drinks.
• Flowers.
• Greeting cards.
• Gift cards.
• PIH Health merchandise.

PIH spiritual-care services can assist patients and families with serious diagnoses, difficult medical decisions, surgery anxiety, prayer or sacraments, grief, end-of-life concerns and contact with a community spiritual leader.