IU Health Methodist Hospital: Address, Phone & Patient Info

Indianapolis hospital guide · Verified August 20, 2026

IU Health Methodist Hospital: emergency care, doctors, appointments, parking, fees and patient information

IU Health Methodist Hospital is a major academic and tertiary-care hospital at 1701 N. Senate Blvd., Indianapolis, IN 46202. The hospital operates 24 hours a day, seven days a week and is part of Indiana University Health in partnership with Indiana University School of Medicine.

Methodist is one of Indiana’s major referral hospitals for Level I trauma, emergency medicine, heart and vascular disease, heart and lung transplantation, ECMO, neuroscience, neurosurgery, orthopedics, complex surgery, cancer care and critical care.

This guide puts the practical information patients usually have to search across multiple IU Health pages into one place: Emergency Department access, physician names, appointment numbers, specialist offices, parking charges, valet, visitor rules, price estimates, billing, financial assistance, My IU Health, medical records, pharmacy, food, lodging and campus navigation.

Open 24/7 Level I Trauma Center Magnet hospital Heart transplant Indiana’s only lung transplant program Advanced ECMO care
Medical emergency? Call 911. IU Health Methodist Emergency Medicine operates 24 hours a day, seven days a week at the main hospital. General Emergency Department inquiries route through 317-962-2000.
Main hospital 1701 N. Senate Blvd.

Indianapolis, IN 46202

Main phone 317-962-2000

General hospital and patient-information routing.

Appointment help 888-IUHEALTH

888-484-3258 · Mon–Fri 8 a.m.–5 p.m.

Price estimate 317-963-2541

Toll-free 833-722-6050.

Construction notice: IU Health is actively constructing its new downtown Indianapolis hospital campus. IU Health currently advises patients to allow additional travel and parking time for all downtown appointments.

Start here: which IU Health Methodist service do you need?

Methodist is a large downtown academic campus. Many outpatient specialists are physically located in Professional Center 1, Professional Center 2 or the nearby IU Health Neuroscience Center rather than inside a traditional inpatient room area.

Medical emergency
Go to IU Health Methodist Emergency Medicine at 1701 N. Senate Blvd.. It operates 24/7. Call 911 when ambulance transport is needed.
Find/schedule a doctor
Call 888-484-3258, Monday–Friday, 8 a.m.–5 p.m., or book eligible appointments through the IU Health provider directory.
Cardiology
IU Health Cardiology – Near Northside, Professional Center 2, Suite 4000, 317-962-2500.
Neurology
IU Health Neuroscience Center, Suite 3200, 317-948-5450.
Neurosurgery
IU Health Neurosurgery – Indianapolis, Suite 5100, 317-963-1300.
Orthopedics
IU Health Orthopedics & Sports Medicine – Near Northside, 317-944-9400.
Medical records
Health Information Management: 317-962-8670; fax 317-968-1177.
Financial assistance
Financial Counseling: 888-531-3004, Monday–Friday 8 a.m.–4:30 p.m..

IU Health Methodist Emergency Department and Level I Trauma Center

Methodist provides emergency and trauma care around the clock for both adults and children, including some of the highest-acuity cases in Indiana.

Emergency hours 24/7

Emergency physicians and hospital services are available every day.

Trauma level Level I

Full trauma staff and surgical team on site 24 hours a day.

Hospital phone 317-962-2000

Call 911 for an emergency requiring immediate transport.

Who is available for major trauma?

IU Health states that the Methodist emergency team includes:

  • Board-certified emergency physicians.
  • Trauma surgeons.
  • Orthopedic surgeons.
  • Neurosurgeons.
  • Critical-care specialists.
  • Hospitalists.
  • Anesthesiologists.
  • Emergency and trauma nurses.

Emergency specialties

Methodist uses rapid-care protocols for trauma, suspected heart attack and stroke. The hospital also houses a medical-toxicology program and supports the Indiana Poison Center.

Extended emergency observation

Methodist operates an Intensive Diagnostic Treatment Unit for patients who need prolonged emergency observation but may not yet require inpatient admission.

No published flat ER price: emergency charges depend on the level of care and whether the patient requires laboratory tests, imaging, medication, procedures, specialists, surgery or admission.

How to make an appointment at IU Health Methodist

There is no single appointment number for every Methodist specialist, but IU Health provides several useful scheduling routes.

General IU Health scheduling 888-IUHEALTH · 888-484-3258

Call center hours: Monday–Friday, 8 a.m.–5 p.m.

Search for the specialty or provider. Use cardiology, neurology, orthopedics, transplant, oncology or another specialty.
Look for “Accepting New Patients.” IU Health provider pages show this status when currently published.
Book online when offered. Some doctors have real-time online scheduling; others require a phone call.
Confirm referral and insurance requirements. Your insurer may require prior authorization even when IU Health itself does not require a referral.
Check the location carefully. A Methodist-affiliated doctor may see you at Professional Center 1, Professional Center 2, the Neuroscience Center or another downtown office.
Use My IU Health after establishing care. Existing patients can manage eligible appointments and communicate with participating providers.

IU Health Methodist doctors and major specialist teams

Methodist has a very large academic medical staff. The physicians below are current examples with published Methodist/University Hospital privileges or a Methodist-area outpatient practice.

Doctor timing rule: IU Health generally publishes appointment availability rather than a fixed Monday/Tuesday/Wednesday physician rota. A doctor may be in clinic, surgery, inpatient service or another IU Health location on different days. Where a fixed individual schedule is not officially published, this guide does not invent one.

Cardiology doctors at Methodist Professional Center 2

Practice: IU Health Cardiology – Near Northside
1801 N. Senate Blvd., Suite 4000
Phone: 317-962-2500

Doctor Published status / focus Appointment
Matthew J. Feinstein, MD Cardiology; currently listed as accepting new patients. 317-962-2500
Katsiaryna S. Tsarova, MD Cardiology; accepting new patients; online booking currently offered. 317-962-2500
Michelle C. Morris, MD Cardiology; accepting new patients; online booking currently offered. 317-962-2500
Nektarios Vasilottos, MD Cardiology; accepting new patients. 317-962-2500
Upasana Jarori, MD Cardiology; accepting new patients; speaks Hindi in addition to English. 317-962-0500
Huei-sheng V. Chen, MD, PhD Cardiology; accepting new patients. 317-962-0500
Eric Y. Shin, MD Cardiology; accepting new patients. 317-962-2500
Ronald A. Mastouri, MD Advanced cardiac imaging, general cardiology, valve disease and cardiomyopathy. 317-962-0500
Roopa A. Rao, MD Advanced heart failure, heart transplant, hypertrophic cardiomyopathy, sarcoidosis and VAD care. 317-962-9700

Neurology doctors

IU Health Neurology – Near Northside
IU Health Neuroscience Center, Suite 3200
317-948-5450

DoctorPublished focus
Martin R. Farlow, MDAlzheimer’s disease, dementia and mild cognitive impairment; accepting new patients.
Joanne M. Wojcieszek, MDParkinson’s disease, movement disorders and Huntington’s disease.
John C. Kincaid, MDALS, neuromuscular disorders, myasthenia gravis, muscular dystrophy and CIDP.
Whitney E. Gauen, MDEpilepsy and seizure disorders.
Robert J. Alonso, MDGeneral neurology, neuropathy, tremor and headache.
Patricia A. Olson, MD, PhDHeadache, migraine and trigeminal neuralgia.
Kyle J. Coleman, MDNeuro-infectious disease.
Lev Vaisman, MD, PhDNeurology; Methodist/University Hospital privileges.
Evan J. Templeton, MDNeurology; Methodist/University Hospital privileges.

Neurosurgeons

IU Health Neurosurgery – Indianapolis
IU Health Neuroscience Center, Suite 5100
317-963-1300

DoctorPublished information
Kenneth A. Moore, MD Neurosurgery; skull-base tumors among listed areas; accepting new patients.
Brandon C. Lane, MD Neurosurgery with Methodist/University Hospital privileges.

Orthopedic surgeons

IU Health Orthopedics & Sports Medicine – Near Northside
1801 N. Senate Blvd., Suite 535
317-944-9400

DoctorPublished focus / availability
Brian H. Mullis, MD Orthopedic surgery; accepting new patients; online booking currently offered.
J. A. Parr, MD Hip and knee replacement, partial knee replacement and complex revision surgery; accepting new patients.
Samantha Nino, MD Orthopedic surgery; accepting new patients.
Dillon C. O’Neill, MD Orthopedic trauma, pelvic/acetabular fractures, complex fracture reconstruction and musculoskeletal infection.
Stephen M. Oleszkiewicz, MD Orthopedic surgery with Methodist/University Hospital privileges.

Hematology / oncology

DoctorLocation / specialtyPhone
Radhika V. Walling, MD Hematology-Oncology; IU Health Central Cancer Center, 1701 N. Senate Blvd., Suite C6. 317-621-4443

Lung transplant and ECMO physician leadership

Nichole A. Smith, MD

Pulmonary and critical-care physician specializing in adult lung transplantation and advanced mechanical support. IU Health currently identifies Dr. Smith as interim medical director of the Methodist lung-transplant program and associate medical director of its ECMO program.

Published clinic and service schedules

These are stable public schedules that can be stated directly. They should not be interpreted as the personal working schedule of every physician in the practice.

Service Published timing Phone / note
IU Health Methodist Hospital 24/7 317-962-2000
Emergency Medicine 24/7 Level I Trauma Center.
IU Health Neurosurgery – Indianapolis Mon–Fri 8 a.m.–5 p.m. 317-963-1300
General IU Health appointment call center Mon–Fri 8 a.m.–5 p.m. 888-484-3258
Main-hospital valet Mon–Fri 7 a.m.–4:30 p.m. $15; free with qualifying ADA placard/plate.
Neuroscience Center valet Mon–Fri 7 a.m.–4:30 p.m. $15; free with qualifying ADA placard/plate.
Downtown IU Health shuttle Mon–Fri 6 a.m.–8 p.m. Free; no weekend service.
Methodist–Walther Hall express shuttle Mon–Fri 7 a.m.–6 p.m. Free; no weekend service.
Financial Counseling Mon–Fri 8 a.m.–4:30 p.m. 888-531-3004
Classic Cuisine room service Daily 6:30 a.m.–8 p.m. 317-963-2222
Orthopedic same-day/next-day access: the Methodist Near Northside orthopedic practice currently offers same-day or next-day scheduling for many acute injuries in patients age 13 and older. Call 317-944-9400.

Heart and vascular care at IU Health Methodist

Methodist is a major center for complex heart, vascular and advanced-heart-failure care.

IU Health Cardiology at Methodist evaluates and treats:

  • Heart failure.
  • Heart transplantation.
  • Hypertrophic cardiomyopathy.
  • Pulmonary hypertension.
  • Structural heart disease.
  • Sports cardiology conditions.
  • Valve disease.
  • Coronary artery disease.
  • Arrhythmias.
  • Ventricular-assist-device patients.
  • Advanced cardiac imaging needs.
Cardiology – Near Northside 317-962-2500

Methodist Professional Center 2
Suite 4000
1801 N. Senate Blvd.
Indianapolis, IN 46202

What happens at a cardiology visit?

IU Health says patients are checked in by front-office staff, then a medical assistant reviews medications, takes vital signs and performs an ECG when required. The cardiologist then reviews symptoms, testing and treatment options, and a cardiology nurse can arrange additional testing or follow-up before the patient leaves.

Heart transplant, lung transplant and ECMO

Transplant and advanced mechanical support are among Methodist’s most specialized services.

Lung transplant

Methodist hosts Indiana’s only lung-transplant program. IU Health reports more than 35 years of lung-transplant experience and more than 1,200 lung transplants completed.

The program performed 46 lung transplants in 2025 and celebrated its 1,200th transplant in April 2025.

Conditions evaluated for lung transplant can include:

  • COPD/emphysema.
  • Interstitial lung disease.
  • Pulmonary hypertension.
  • Cystic fibrosis.
  • Other end-stage lung diseases.

Lung-transplant evaluation

Potential candidates undergo medical-record review before evaluation. IU Health describes the formal lung-transplant evaluation at Methodist as a three-day process.

After lung transplant

IU Health states that a typical lung-transplant hospital stay is approximately 14 days, although actual recovery time varies. Patients also participate in extensive post-transplant follow-up and pulmonary rehabilitation.

Heart transplant

IU Health’s heart-transplant program has operated for more than 40 years and reports more than 750 cardiac transplants since the program began in 1982.

Care can include:

  • Advanced heart-failure evaluation.
  • Heart-transplant evaluation.
  • Ventricular-assist devices.
  • Adult congenital heart disease.
  • Mechanical circulatory support.
  • ECMO.
  • Post-transplant lifelong follow-up.

ECMO

Methodist operates one of the largest adult ECMO programs in the world. ECMO provides temporary advanced heart and/or lung support for critically ill patients with potentially reversible cardiopulmonary failure or patients being evaluated for advanced therapies.

IU Health Neuroscience Center: neurology and neurosurgery

The Neuroscience Center is immediately south of Methodist and consolidates many neurologic and neurosurgical programs into one dedicated building.

Neurology 317-948-5450

IU Health Neuroscience Center
Suite 3200
362 W. 15th Street

Neurosurgery 317-963-1300

IU Health Neuroscience Center
Suite 5100
355 W. 15th St.

Neurology services

  • Alzheimer’s disease and dementia.
  • ALS.
  • Brain aneurysms and AVMs.
  • Concussion.
  • Epilepsy and seizures.
  • Headache and migraine.
  • Huntington’s disease.
  • Multiple sclerosis.
  • Neuromuscular disorders.
  • Parkinson’s disease.
  • Peripheral neuropathy.
  • Sleep disorders.
  • Stroke.
  • Trigeminal neuralgia.

Neurosurgery clinic hours

Monday–Friday: 8 a.m.–5 p.m.
Saturday–Sunday: closed.

Neurosurgery conditions treated

  • Brain tumors.
  • Complex brain tumors.
  • Craniotomy.
  • Disc disease.
  • Epilepsy requiring surgical evaluation.
  • Scoliosis.
  • Skull-base tumors.
  • Spinal stenosis.
  • Spinal tumors.
  • Spinal-fusion surgery.

Orthopedics and sports medicine

Methodist’s orthopedic practice treats routine injuries as well as complex trauma, joint, hand and sports conditions.

Orthopedics & Sports Medicine 317-944-9400

Methodist Professional Center 1
Suite 535
1801 N. Senate Blvd.

Orthopedic services

  • Total hip replacement.
  • Total and partial knee replacement.
  • Revision hip and knee replacement.
  • Orthopedic trauma.
  • Hand surgery.
  • Hip preservation.
  • Sports injuries.
  • Fracture care.

Same-day/next-day injury care

IU Health currently offers same-day or next-day orthopedic access for many patients age 13 and older with:

  • Dislocations.
  • Sprains and strains.
  • Fractures or suspected fractures.
  • Sports injuries.
  • Acute injuries occurring within the previous seven days.

Call 317-944-9400 to confirm availability.

Cancer care at the Methodist campus

Cancer services include hematology/oncology, radiation therapy, surgery and access to the broader IU Health cancer network.

IU Health Central Cancer Center 1701 N. Senate Blvd., Suite C6

Hematology/Oncology physician example:
Radhika V. Walling, MD
Phone: 317-621-4443

Depending on diagnosis, patients may also be referred to the IU Health Melvin and Bren Simon Cancer Center elsewhere on the downtown academic campus for highly specialized cancer programs.

Possible components of cancer care

  • Medical oncology.
  • Hematology.
  • Cancer surgery.
  • Radiation therapy.
  • Infusion/systemic therapy.
  • Clinical trials.
  • Supportive and rehabilitation services.

Surgery at IU Health Methodist

Methodist is designed for high-acuity and complex surgery, including emergency, cardiovascular, vascular, neurologic, orthopedic and general surgical cases.

IU Health currently describes Methodist as having 29 operating suites.

Major surgical areas

  • Trauma surgery.
  • Cardiovascular surgery.
  • Vascular surgery.
  • Neurosurgery.
  • Orthopedic surgery.
  • General surgery.
  • Robotic surgery.
  • Transplant surgery.
  • Surgical oncology.

Robotic surgery

IU Health uses robotic surgery for selected procedures such as hernia repair, gallbladder surgery, reflux/achalasia procedures, colorectal surgery and other minimally invasive operations when appropriate.

Use your surgery-specific instructions. Check-in building, fasting rules, medication changes and arrival time depend on the exact procedure and always take priority over a general hospital guide.

IU Health Methodist doctor fees, ER fees and hospital costs

There is no single published doctor consultation fee or flat ER charge that applies to every Methodist patient.

Avoid websites that quote one universal Methodist ER price. A simple evaluation and a Level I trauma admission with CT scans, surgery, critical care and specialists are fundamentally different encounters.

Why charges vary

Hospital charge Facility services

Can include room, nursing, supplies, equipment, laboratory tests, drugs and procedures.

Professional charge Doctor/provider services

Physician and other professional fees may be separate from hospital facility charges.

Your cost Insurance-specific

Deductible, coinsurance, copay, network status and financial assistance affect what you actually owe.

IU Health Self-Service Price Estimate

IU Health currently provides real-time estimates for more than 700 frequently provided medical services.

For insured patients, current insurance benefits are applied to expected costs. For uninsured patients, estimates account for an uninsured discount for hospital services and discounts for eligible IU Health-employed physician charges.

Individual price estimate 317-963-2541

Toll-free: 833-722-6050
Email: estimates@iuhealth.org

Standard charges vs actual out-of-pocket cost

IU Health warns that its machine-readable standard-charge files should not be used as a substitute for an individual patient estimate. Gross charges and negotiated rates are not the same as the amount a patient ultimately owes.

IU Health’s standard-charge files were most recently listed as updated March 25, 2026.

Billing, insurance and payment plans

My IU Health is the most useful place to manage a current IU Health bill online.

Ways to pay

  • My IU Health billing account.
  • IU Health Guest Pay.
  • Automated phone payment.
  • Payment plan when eligible.
Indianapolis automated bill pay 317-612-2754

Available 24 hours.

Outside Indianapolis 877-668-5621

Automated bill-payment service.

If you have no insurance

IU Health says uninsured patients receiving medically necessary or emergency services receive a financial adjustment. Additional financial assistance may also be available after review.

Payment plans

IU Health offers payment-plan options to patients regardless of whether they qualify for financial assistance.

Insurance warning

IU Health accepts many insurance products, but provider and facility participation can differ. Confirm both IU Health Methodist Hospital and the individual physician with your insurer before scheduled care.

IU Health Methodist financial assistance

IU Health offers formal financial assistance for qualifying Indiana residents who receive qualifying care and experience financial hardship.

Financial Counseling 888-531-3004

Monday–Friday: 8 a.m.–4:30 p.m.
Email: financialcounseling@iuhealth.org

How the policy works

If the patient meets IU Health’s applicable federal-poverty-level criteria, financial assistance can cover up to the full amount of the eligible medical bill.

IU Health also states that when income is above its standard FPL criteria but the eligible amount owed is more than 5% of annual household income, the patient may qualify for a discount that reduces the patient balance to approximately 5% of annual household income under the policy.

Important provider distinction

IU Health’s Financial Assistance Policy covers eligible charges from IU Health Medical Group providers, but does not automatically cover non-IU Health Medical Group physicians.

Help with public insurance programs

IU Health financial counselors can also help eligible families investigate programs such as:

  • Medicaid.
  • Healthy Indiana Plan.
  • CHIP.
  • Marketplace plans.
  • COBRA.

Language assistance

IU Health states that language assistance is available in approximately 200 languages, 24 hours a day, 7 days a week. Language Services: 877-746-4674.

IU Health Methodist parking and valet fees

Parking price depends on which garage is most convenient for the service you are visiting.

Which garage should you use?

Garage 1

Recommended for the main hospital.
Located near 16th Street and N. Senate Boulevard.

Garage 2

Recommended for Methodist Professional Centers and the Cardiovascular Center.
1801 N. Senate Blvd.

Garage 4

Used by patients, visitors and staff and connected through the Methodist campus.

Garage 1 and Garage 4 rates

Parking timeCurrent rate
Up to 30 minutesFree
Up to 2 hours$2
2–3 hours$3
3–4 hours$4
4–24 hours$5
24-hour patient-family pass$5
30-day patient-family pass$30

Garage 2 rates

Parking timeCurrent rate
Up to 30 minutesFree
31 minutes–1 hour$3
1–2 hours$5
2–24 hours$6
24-hour passNot offered
30-day passNot offered

Valet parking

LocationHoursFee
Methodist main entrance Mon–Fri 7 a.m.–4:30 p.m. $15
IU Health Neuroscience Center Mon–Fri 7 a.m.–4:30 p.m. $15
ADA visitor with qualifying handicap plate/placard During valet service hours Free
Long admission? A $30 thirty-day pass for Garages 1 and 4 allows repeated entries and exits for 30 days and can be purchased from a parking attendant.

Free IU Health shuttle and public transportation

Downtown IU Health shuttle

IU Health’s free public shuttle connects several downtown IU Health facilities.

RouteSchedule
Downtown route Mon–Fri 6 a.m.–8 p.m.; no weekend service
Methodist–Walther Hall express Mon–Fri 7 a.m.–6 p.m.; no weekend service

IndyGo Red Line

A Red Line station is located near Methodist at 18th Street and Capitol Avenue. Peak service can arrive approximately every ten minutes.

IndyGo information: 317-635-3344.

IU Health Methodist visiting hours and overnight visitors

Methodist does not currently publish one universal visitor schedule that applies identically to every inpatient unit.

IU Health directs families to check with the patient’s care team for the best visiting times. Visitation can be changed or restricted depending on the patient’s condition, procedures, infection-control requirements and the unit.

Overnight restriction: overnight visitors are not permitted in double-occupancy rooms.

Patient information

To ask about a hospitalized loved one, call 317-962-2000.

A patient may elect “non-disclosure/no-information” status. If so, hospital staff cannot confirm that person is a patient or accept deliveries on the patient’s behalf.

Visitor policies

  • IU Health facilities are smoke-free.
  • Alcohol and illegal drugs are prohibited.
  • Weapons/firearms are restricted except for authorized security/law-enforcement personnel.
  • Individual units can impose additional safety or infection-control rules.

IU Health Methodist campus navigation

The hospital map identifies several important first-floor and ground-floor destinations.

First-floor services identified on the Methodist campus map

  • Main entrance.
  • Patient Access Services.
  • Registration.
  • Outpatient Laboratory.
  • Pre-Admission Testing.
  • Radiology.
  • Breast Center.
  • Pharmacy.
  • Medical Records.
  • Cardiac Rehabilitation.
  • Heart Station.
  • Chapel.
  • Beacon Cafeteria.
  • Professional Center 1 entrance.

Ground-floor destinations

  • Emergency Department.
  • Emergency entrance.
  • MRI.
  • Pulmonary Laboratory.
  • Vascular Laboratory.
  • Blood Draw.
  • Rehabilitation Services.
  • Radiation Therapy.
  • Health Information Management.
Construction can temporarily affect routes. Follow current signs and the instructions supplied with your appointment rather than relying only on an older printed campus map.

IU Health Methodist Retail Pharmacy

The retail pharmacy is located in Methodist Professional Center 1.

IU Health Methodist Retail Pharmacy 317-962-5606

Methodist Professional Center 1
Suite 105
1801 N. Senate Blvd.
Indianapolis, IN 46202
Fax: 317-962-2353

Pharmacy services

  • Same-day prescription filling.
  • 24-hour automated/online refill requests.
  • Prescription transfers.
  • Medication counseling.
  • Medication monitoring.
  • Medical-device education.
  • Most prescription-insurance programs.
  • Medication take-back bin during pharmacy operating hours.
Counter hours: the current public pharmacy page confirms the location and services but does not expose a stable daily counter schedule in the information verified for this guide. Call 317-962-5606 before a time-sensitive pickup.

How to get IU Health Methodist medical records

Health Information Management handles formal record-copy requests for Methodist and other IU Health metro facilities.

HIM Release of Information 317-962-8670

IU Health Methodist Hospital
1701 N. Senate Blvd.
Indianapolis, IN 46202

Fax: 317-968-1177
Email: medicalrecords@iuhealth.org

When to use My IU Health instead

Use the portal when the needed result or document is already available online. Use a formal medical-record request when you need a larger chart copy, records for an outside provider, legal documentation or information not visible in the portal.

IU Health advises that the complete hospital medical record may not be finalized until approximately one week after discharge.

My IU Health patient portal

My IU Health provides online access to many common patient tasks.

Appointments

Manage eligible appointments with established providers.

Records

View limited portions of the electronic medical record and eligible results.

Messages

Communicate with participating care teams for non-emergency issues.

Billing

Review bills, monthly statements and eligible payment-plan options.

Payments

Pay eligible IU Health balances online.

Follow-up

Access care information after eligible appointments and hospital services.

My IU Health support 317-963-1661

Email: myiuhealth@iuhealth.org

Do not use portal messaging for an emergency. Call 911 or seek immediate emergency care when appropriate.

Patient relations, accessibility, language help and lodging

Patient Relations

If a patient-care concern cannot be resolved with the nurse or physician, Methodist Patient Relations can be reached at:

317-962-3262 or 317-962-9270.

During evenings, nights and weekends, ask the patient’s nurse to contact the associate administrator.

Wheelchairs

Guest-relations staff and hospital volunteers can provide a wheelchair at hospital entrances and information desks.

Language services

IU Health Language Services can assist in approximately 200 languages and is available 24/7 year-round.

Phone: 877-746-4674.

Free Wi-Fi

Free wireless internet is available to patients and visitors throughout Methodist.

Chapel

The Methodist chapel is on the first floor on Main Street and is open 24 hours a day.

Discounted hotels

ProCare Network helps patient families locate Indianapolis hotels with special IU Health patient/family rates.

Phone: 317-974-2039 or 800-974-2039.

IU Health Methodist cafeteria, coffee and food hours

Methodist has several visitor dining options with different schedules.

Food serviceLocationCurrent hours
Beacon Cafeteria First floor near Main Lobby Daily 6 a.m.–3 p.m. and 10 p.m.–2:30 a.m.
Au Bon Pain First floor, Professional Avenue Daily 6 a.m.–10 p.m.
Copper Moon Coffee Main Street / Central Avenue area Mon–Fri 6 a.m.–9 p.m.
Sat–Sun 7 a.m.–5 p.m.
Sonny’s Pizza & Deli Ground floor, B Building Mon–Fri 10 a.m.–7:30 p.m.
Closed weekends
Classic Cuisine room service Patient-room delivery Daily 6:30 a.m.–8 p.m.

Classic Cuisine phone: 317-963-2222. Family members and visitors can purchase an eligible guest meal through Beacon Cafeteria and have it delivered with the patient’s meal.

IU Health Methodist Hospital phone directory

Use a direct specialty number when you know what service you need.

Need / departmentPhone
Main hospital / patient information317-962-2000
General IU Health appointment scheduling888-484-3258
Emergency Department – general inquiries317-962-2000
Emergency physician transfer/referral line317-962-1172
Cardiology – Near Northside317-962-2500
Advanced heart-failure / transplant cardiology317-962-9700
Neurology317-948-5450
Neurosurgery317-963-1300
Orthopedics & Sports Medicine317-944-9400
Central Cancer Center / Radhika Walling, MD317-621-4443
Methodist Retail Pharmacy317-962-5606
Medical Records / HIM317-962-8670
My IU Health support317-963-1661
Price Estimates317-963-2541 / 833-722-6050
Financial Counseling888-531-3004
Bill Pay – Indianapolis317-612-2754
Bill Pay – outside Indianapolis877-668-5621
Patient Relations317-962-3262 / 317-962-9270
Language Services877-746-4674
Room Service317-963-2222
Gift Shop317-962-8828 / 800-962-8230
ProCare lodging assistance317-974-2039 / 800-974-2039
IndyGo information317-635-3344

IU Health Methodist Hospital map

Main hospital: 1701 N. Senate Blvd., Indianapolis, IN 46202.

Construction is active across the downtown IU Health campus. Confirm the building, entrance and garage listed on your appointment before leaving home and allow additional travel time.

Before you leave home: Methodist visit checklist

Doctor or specialty appointment

  • Confirm the doctor’s exact office.
  • Check whether the appointment is in Professional Center 1, Professional Center 2 or the Neuroscience Center.
  • Verify current appointment time.
  • Bring photo identification.
  • Bring insurance cards.
  • Bring medication list.
  • Bring outside records/imaging when requested.
  • Check prior-authorization requirements.
  • Choose the correct garage.
  • Allow extra time for construction.

Surgery / complex procedure

  • Use procedure-specific fasting instructions.
  • Confirm medications to take or stop.
  • Confirm exact arrival time.
  • Confirm entrance and registration area.
  • Bring insurance card and ID.
  • Bring requested records/testing.
  • Ask whether professional fees are separate.
  • Arrange transportation after sedation when required.
  • Save the physician-office number.
  • Ask about long-term parking passes if admission is expected.

IU Health Methodist Hospital FAQs

Practical answers for patients and visitors coming to Methodist in Indianapolis.

1. What is IU Health Methodist Hospital’s address and phone number?
IU Health Methodist Hospital is at 1701 N. Senate Blvd., Indianapolis, IN 46202. The main hospital phone number is 317-962-2000. The hospital is open 24 hours a day, seven days a week.
2. Is IU Health Methodist Emergency Room open 24 hours?
Yes. IU Health Methodist Emergency Medicine operates 24 hours a day, seven days a week. The hospital is a Level I Trauma Center with trauma staff and surgical teams available on site around the clock.
3. How do I schedule an appointment with an IU Health Methodist doctor?
Call 888-IUHEALTH (888-484-3258) Monday through Friday from 8 a.m. to 5 p.m., use the IU Health provider directory, or book online when the individual physician offers online scheduling. Existing patients can use My IU Health for eligible appointments.
4. How much is a doctor visit at IU Health Methodist?
IU Health does not publish one universal consultation price because costs differ by physician, specialty, testing, hospital/facility components and insurance. Individualized estimates can be requested at 317-963-2541 or 833-722-6050.
5. How much does the IU Health Methodist ER cost?
There is no single flat ER fee. Emergency charges depend on the severity and level of service plus any laboratory testing, imaging, medication, procedures, trauma care, specialists, surgery or hospital admission required.
6. How much is parking at IU Health Methodist?
Garages 1 and 4 are free for the first 30 minutes, $2 up to two hours, $3 for two to three hours, $4 for three to four hours and $5 for four to 24 hours. Garage 2 is free for 30 minutes, $3 up to one hour, $5 for one to two hours and $6 for two to 24 hours. Main-hospital valet is $15.
7. What are IU Health Methodist visiting hours?
IU Health Methodist does not currently publish one universal schedule for all units. Families should check with the patient’s care team for the best visiting times. Overnight visitors are not permitted in double-occupancy rooms.
8. How do I get medical records from IU Health Methodist?
Contact Health Information Management at 317-962-8670, fax 317-968-1177 or email medicalrecords@iuhealth.org. Selected information may also be available through My IU Health.
9. Does IU Health Methodist provide financial assistance?
Yes. IU Health offers financial assistance for qualifying Indiana residents receiving qualifying care. Depending on income and financial hardship, assistance may cover up to the full eligible bill or reduce qualifying balances. Financial Counseling can be reached at 888-531-3004.
10. What days are IU Health Methodist doctors available?
There is no single hospital-wide physician rota. Some doctors currently show real-time online appointment availability, while others require scheduling by phone. For example, the Neurosurgery clinic itself is open Monday through Friday from 8 a.m. to 5 p.m., but individual surgeon days can vary because of surgery, inpatient coverage and other responsibilities.