NYC Health and Hospitals: Address, Phone & Patient Info

by
New York City Public Health System • Bronx • Brooklyn • Manhattan • Queens • Staten Island

NYC Health + Hospitals Locations, Phone Numbers, Emergency Care, Doctors, Fees & Patient Information

NYC Health + Hospitals is New York City’s public health care system, not one hospital building. Its current network includes 11 acute-care hospitals, 29 Gotham Health centers and five long-term-care centers across the five boroughs.

The system administrative office is at 50 Water Street, New York, NY 10004, but patients should normally travel to the specific hospital or clinic where their appointment, procedure or emergency care is being provided.

The main systemwide patient-access number is 1-844-NYC-4NYC / (844) 692-4692. This guide puts the important hospital addresses, phones, clinic hours, emergency information, 2026 reduced fees, doctor examples, MyChart, records, billing, financial assistance, interpreters, visitor contacts and parking guidance in one place.

Appointments: (844) 692-4692 Find a Hospital 2026 Fees Doctors
Acute hospitals 11 NYC public hospitals
Appointments 1-844-NYC-4NYC
MyChart support (844) 920-1227
24/7
Financial counseling (844) 692-4692
Option 3
Life-threatening emergency: call 911. Do not delay emergency care to check insurance, fees or financial-assistance eligibility.

Start Here: Which NYC Health + Hospitals Number Do You Need?

Appointments

Book medical care

(844) 692-4692

Use the systemwide NYC Health + Hospitals line for appointment help, primary care, specialty routing and many same-day access questions.

No insurance / high bill

Financial counselor

(844) 692-4692

Choose option 3 for insurance screening, NYC Care, H+H Options and financial-assistance help.

MyChart

Portal technical help

(844) 920-1227

Available 24 hours a day, seven days a week.

Medical records

Request status/help

(866) 390-7404

Hospital record-request assistance is available Monday-Friday, 8 a.m.-4 p.m. Eastern.

Billing

Bill or payment plan

(844) 692-4692

Billing advisors can explain hospital/provider bills, insurance posting, itemized bills and payment plans.

NYC Care

Health access without insurance

(646) 692-2273

NYC Care serves eligible New Yorkers who cannot afford or do not qualify for health insurance.

Important: 50 Water Street is an administrative address. Do not travel there for routine medical treatment unless your paperwork specifically tells you to do so.

All 11 NYC Health + Hospitals: Addresses, Phones & Appointments

Information reviewed August 19, 2026

NYC Health + Hospitals’ acute-care network is concentrated in Manhattan, the Bronx, Brooklyn and Queens. Staten Island has NYC H+H outpatient and long-term-care services but is not home to one of the system’s 11 acute-care hospitals.

Hospital Borough Address Main phone Appointment route
NYC Health + Hospitals/Bellevue Manhattan 462 First Avenue
New York, NY 10016		 (212) 562-1000 (844) 692-4692
NYC Health + Hospitals/Harlem Manhattan 506 Lenox Avenue
New York, NY 10037		 (212) 939-1000 (212) 939-8400 local or systemwide line
NYC Health + Hospitals/Metropolitan Manhattan 1901 First Avenue
New York, NY 10029		 (212) 423-6262 (844) 692-4692
NYC Health + Hospitals/Jacobi Bronx 1400 Pelham Parkway South
Bronx, NY 10461		 (718) 918-5000 (718) 918-5700 local or systemwide line
NYC Health + Hospitals/Lincoln Bronx 234 East 149th Street
Bronx, NY 10451		 (718) 579-5000 (718) 579-4900 local
NYC Health + Hospitals/North Central Bronx Bronx 3424 Kossuth Avenue
Bronx, NY 10467		 (718) 519-5000 (844) 692-4692
NYC Health + Hospitals/Kings County Brooklyn 451 Clarkson Avenue
Brooklyn, NY 11203		 (718) 245-3131 (718) 245-3325 local or systemwide line
NYC Health + Hospitals/South Brooklyn Health – Ruth Bader Ginsburg Hospital Brooklyn 2601 Ocean Parkway
Brooklyn, NY 11235		 (718) 616-3000 (844) 692-4692
NYC Health + Hospitals/Woodhull Brooklyn 760 Broadway
Brooklyn, NY 11206		 (718) 963-8000 (718) 388-5889 local or systemwide line
NYC Health + Hospitals/Elmhurst Queens 79-01 Broadway
Elmhurst, NY 11373		 (718) 334-4000 (844) 692-4692
NYC Health + Hospitals/Queens Queens 82-68 164th Street
Jamaica, NY 11432		 (718) 883-3000 (718) 883-3131 local or systemwide line

NYC Health + Hospitals by Borough

Manhattan

  • Bellevue
  • Harlem
  • Metropolitan

Bronx

  • Jacobi
  • Lincoln
  • North Central Bronx

Brooklyn

  • Kings County
  • South Brooklyn Health
  • Woodhull

Queens

  • Elmhurst
  • Queens

Staten Island

No acute-care hospital is included in the current 11-hospital NYC H+H list. The borough does have Gotham Health and Sea View services.

Not sure where to go?

(844) 692-4692

Give the representative your borough, ZIP code and the type of service you need.

Published Adult & Pediatric Clinic Hours by Hospital

These are facility or primary-care hours, not every doctor’s personal schedule. Specialty clinics such as cardiology, surgery, oncology, neurology, GI, orthopedics and OB/GYN may operate on different days.
Hospital Adult / primary care hours Pediatric hours Useful contact
Bellevue Mon-Thu 8 a.m.-7 p.m.; Fri 8 a.m.-5 p.m. Mon/Thu/Fri 8:30 a.m.-5 p.m.; Tue/Wed 8:30 a.m.-6 p.m. Adult/Geriatrics: (212) 562-5555
Pediatrics: (212) 562-5534/5535
Harlem Current hospital summary: Mon-Thu 8 a.m.-7 p.m.; Fri 8 a.m.-5 p.m.; Sat 9 a.m.-1 p.m. Mon-Thu 8 a.m.-7 p.m.; Fri 8 a.m.-5 p.m.; Sat 9 a.m.-1 p.m. (212) 939-8400
Metropolitan Mon-Fri 8 a.m.-7 p.m.; Sat 8 a.m.-4 p.m. Mon/Thu/Fri/Sat 8 a.m.-4 p.m.; Tue/Wed 8 a.m.-7 p.m. (844) 692-4692
Jacobi Mon/Fri 7:40 a.m.-6 p.m.; Tue-Thu 7:40 a.m.-7 p.m. Mon/Thu 7:30 a.m.-6 p.m.; Tue/Wed/Fri 7:30 a.m.-5 p.m. (718) 918-5700
Lincoln Mon-Fri 8 a.m.-8 p.m.; Sat 9 a.m.-4 p.m. Mon-Thu 8 a.m.-7:30/8 p.m.; Fri 8 a.m.-5 p.m.; Sat daytime (718) 579-4900
North Central Bronx Hospital summary: Mon-Thu 8 a.m.-7 p.m.; Fri 8 a.m.-5 p.m.; Sat 9 a.m.-1 p.m. Mon-Thu 8 a.m.-7 p.m.; Fri 8 a.m.-5 p.m.; Sat 9 a.m.-1 p.m. (844) 692-4692
Kings County Mon-Thu 8 a.m.-8 p.m.; Fri 8 a.m.-6 p.m.; Sat 8 a.m.-4 p.m. Mon-Thu 8 a.m.-8 p.m.; Fri 8 a.m.-6 p.m.; Sat 8 a.m.-4 p.m. (718) 245-3325
South Brooklyn Health Mon 7 a.m.-4 p.m.; Tue-Thu 7 a.m.-7 p.m.; Fri 7 a.m.-4 p.m. Mon/Wed-Fri 8 a.m.-4 p.m.; Tue 8 a.m.-8 p.m. (844) 692-4692
Woodhull Mon-Thu 8 a.m.-8 p.m.; Fri 9 a.m.-5 p.m.; Sat 8 a.m.-5 p.m. Mon-Thu 8 a.m.-8 p.m.; Fri 8 a.m.-5 p.m.; Sat 8:30 a.m.-12:30 p.m. Adult: (718) 963-8172
Pediatrics: (718) 963-8040
Elmhurst Detailed clinic page: Mon-Thu 8 a.m.-8 p.m.; Fri 8 a.m.-5 p.m.; Sat 8 a.m.-noon Mon-Thu 8 a.m.-8 p.m.; Fri 8 a.m.-5 p.m.; Sat 8 a.m.-noon (844) 692-4692
Queens Mon-Thu 8 a.m.-8 p.m.; Fri 8 a.m.-5 p.m.; Sat 8 a.m.-4 p.m. Mon-Thu 8 a.m.-8 p.m.; Fri 8 a.m.-5 p.m.; Sat 8 a.m.-4 p.m. Adult: (718) 883-3226
Pediatrics: (718) 883-3301
Why you may see different hours on two official pages: some NYC H+H hospital landing pages show broad facility hours, while a detailed primary-care page shows a more specific schedule. Your appointment confirmation and clinic staff should be treated as the final timing for a planned visit.

How to Make an NYC Health + Hospitals Appointment

Systemwide 1-844-NYC-4NYC

Use (844) 692-4692 for many primary-care and specialist appointment requests.

Existing patient

MyChart

Existing patients can view visits, manage eligible appointments, request refills and communicate with their care team through NYC H+H MyChart.

What to have ready

  1. Give your legal name and date of birth.
  2. Tell the scheduler which borough or hospital is most convenient.
  3. Explain whether you need primary care, pediatrics, women’s health or a specialist.
  4. Have insurance information available if you are insured.
  5. Ask whether the specialty requires a referral.
  6. Ask for the exact building, floor or clinic location.
  7. Ask whether the visit is in person, telephone or video.
  8. Confirm the arrival time separately from the appointment time.
  9. If uninsured, ask to speak with a financial counselor instead of canceling care because of cost.

Telephone visits

NYC Health + Hospitals states that its care providers offer telephone appointments. Patients can request one through (844) 692-4692 or schedule eligible visits through MyChart.

Video visits

Many providers offer video visits. Patients generally join through MyChart. NYC H+H advises joining about 10 minutes before the scheduled time and remaining connected if the clinician is running late.

Interpreter services are also available for video visits. Tell the scheduler what language you prefer when the appointment is booked.

NYC Health + Hospitals Emergency Rooms: Hours, Phones & What You May Pay

The 11 acute-care hospitals provide emergency services, but capabilities differ. Depending on the hospital, services may include adult emergency medicine, pediatric emergency medicine, psychiatric emergency care, trauma, stroke, cardiac emergency care and obstetric emergencies.

Queens adult ER

(718) 883-3090

Queens pediatric ER

(718) 883-3075

Queens psychiatric ER

(718) 883-3575

Harlem Emergency Department

(212) 939-2250

Kings County ER visitors

Current Kings County policy allows Emergency Department visitation 24 hours a day, generally one visitor at a time.

South Brooklyn Health

The hospital describes 24-hour adult, pediatric, obstetric and behavioral-health emergency services.

Is there one NYC Health + Hospitals ER fee?

No. A normal emergency bill depends on the physician evaluation, facility services, tests, imaging, medication, procedures and insurance cost sharing.
NYC H+H does publish a special reduced ER fee for patients who qualify under its financial-assistance sliding scale. Effective April 1, 2026, eligible patients at or below 200% of the Federal Poverty Level have a $0 ER fee under that table.

NYC Health + Hospitals Doctors, Specialists & Doctor Timings

The current NYC Health + Hospitals provider directory contains more than 9,000 doctors and other clinicians. It would be neither useful nor maintainable to copy thousands of names into one page.

The table below gives verified examples of current physicians associated with each acute hospital. These names are examples of the breadth of the current provider directory, not a complete roster or ranking.

Hospital Current physician example Specialty listed by NYC H+H Published individual days?
Bellevue Adam N. Berman, MD Cardiology, Cardiac Critical Care, Internal Medicine No fixed weekly timetable
Harlem Bobby A. Garcia, MD OB/GYN, Female Pelvic Medicine & Reconstructive Surgery Check scheduler
Metropolitan Malav P. Parikh, MD Gastroenterology, Internal Medicine, Gastroenterology & Hepatology Check scheduler
Jacobi Jody M. Kaban, MD General Surgery, Thoracic Surgery, Trauma Surgery Check scheduler
Lincoln Franscene E. Oulds, MD Pediatric Critical Care, Pediatrics, Emergency Medicine Check scheduler
North Central Bronx Noah A. Bloomgarden, MD Endocrinology, Diabetes & Metabolism, Internal Medicine Check scheduler
Kings County Adam S. Budzikowski, MD, PhD Cardiovascular Disease, Cardiac Electrophysiology, Internal Medicine Check scheduler
South Brooklyn Health Abdo E. Kabarriti, MD Urology Check scheduler
Woodhull Theophine Abakporo, MD Nephrology, Internal Medicine Check scheduler
Elmhurst Moira Carroll, MD Emergency Medicine Not an outpatient timetable
Queens Charles R. Berman, MD Infectious Diseases, Internal Medicine Check scheduler
Why individual doctor timing is not shown as “Monday 2-5, Tuesday 9-12”: NYC H+H does not publish a stable permanent timetable for most individual physicians. Doctors rotate through clinics, inpatient units, procedures, surgery, teaching and other locations. Publishing made-up days would mislead patients.

How to get the exact doctor’s schedule

  1. Search the doctor in the official NYC H+H provider directory.
  2. Confirm the hospital/location shown on the provider profile.
  3. Call the hospital appointment line or (844) 692-4692.
  4. Ask specifically for the named doctor.
  5. Ask whether the physician is accepting new patients.
  6. Confirm the first available date, building and clinic.
Check Current Doctor Availability

Medical Services Available Across NYC Health + Hospitals

Services differ by hospital, but the system provides a wide range of inpatient, outpatient, specialty and community care.

Primary Care

Adult medicine, family medicine, geriatrics and preventive care.

Pediatrics

Well-child care, adolescent medicine and pediatric specialties.

Emergency

Adult and pediatric emergency care across acute hospitals.

Cardiology

Heart disease, cardiac imaging, electrophysiology and related care.

Neurology

Stroke, epilepsy, neurologic disorders and specialty evaluation.

Cancer Care

Medical, surgical and radiation oncology at participating centers.

OB/GYN

Women’s health, pregnancy, maternity and gynecology.

Behavioral Health

Psychiatry, counseling, inpatient and outpatient behavioral health.

Gastroenterology

Digestive disease, endoscopy and liver-related services.

Orthopedics

Bone, joint, injury and surgical orthopedic care.

Urology

Urinary, kidney and male reproductive specialty care.

Ophthalmology

Medical and surgical eye care.

Dental

Dental and oral surgery services at selected hospitals/clinics.

HIV Services

Testing, prevention and comprehensive HIV primary/specialty care.

Imaging

X-ray, CT, MRI, ultrasound, mammography and specialized radiology.

Rehabilitation

Physical, occupational and rehabilitation medicine services.

NYC Health + Hospitals Fees in 2026: Clinic, ER, MRI, PET, Surgery & Hospital Stay

NYC Health + Hospitals publishes a real sliding-fee table for patients who qualify for financial assistance. The current table is effective April 1, 2026.

Important: these are financial-assistance fees, not universal prices for every patient. Insured patients and patients who do not qualify for the sliding scale can owe different amounts.
Service ≤200% FPL 201-250% 251-300% 301-350% 351-400% 401-500%
Medical clinic visit $0 $20 $20 $30 $40 $50
Behavioral health clinic $0 $15 $20 $30 $40 $50
Vaccine-only visit $0 $0 $0 $0 $0 $0
Emergency room visit $0 $30 $30 $60 $60 $100
Prescription drug — each prescription $0 $3 $3 $6 $6 $20
Ambulatory surgery $0 $200 $200 $450 $450 $650
MRI $0 $50 $50 $100 $100 $150
PET scan $0 $150 $150 $300 $300 $500
Inpatient hospital stay $0 $150 $400 $900 $1,200 $1,500
Copay / coinsurance / deductible $0 10% of cost share 10% of cost share 20% of cost share 20% of cost share 30% of cost share
For qualifying patients with household income at or below 200% of the Federal Poverty Level, the published 2026 table shows $0 for the listed medical-clinic visit, behavioral-health clinic visit, ER visit, prescription, ambulatory surgery, MRI, PET scan and inpatient hospital stay.

Households above the published 500% FPL band are charged according to the applicable NYC Health + Hospitals self-pay rules rather than the reduced amounts in this table.

2026 NYC Health + Hospitals Financial Assistance Income Limits

This table is useful for estimating which sliding-fee band may apply. Final eligibility is determined by NYC Health + Hospitals.

Household size ≤200% FPL 201-250% 251-300% 301-350% 351-400% 401-500%
1 Below $31,920 $31,921-$39,900 $39,901-$47,880 $47,881-$55,860 $55,861-$63,840 $63,841-$79,800
2 Below $43,280 $43,281-$54,100 $54,101-$64,920 $64,921-$75,740 $75,741-$86,560 $86,561-$108,200
3 Below $54,640 $54,641-$68,300 $68,301-$81,960 $81,961-$95,620 $95,621-$109,280 $109,281-$136,600
4 Below $66,000 $66,001-$82,500 $82,501-$99,000 $99,001-$115,500 $115,501-$132,000 $132,001-$165,000
5 Below $77,360 $77,361-$96,700 $96,701-$116,040 $116,041-$135,380 $135,381-$154,720 $154,721-$193,400
6 Below $88,720 $88,721-$110,900 $110,901-$133,080 $133,081-$155,260 $155,261-$177,440 $177,441-$221,800
7 Below $100,080 $100,081-$125,100 $125,101-$150,120 $150,121-$175,140 $175,141-$200,160 $200,161-$250,200

NYC Care, H+H Options & Financial Assistance

NYC Care

NYC Care is a health care access program for New Yorkers who cannot afford or are not eligible for health insurance. It provides access to low- or no-cost services through NYC Health + Hospitals.

646-NYC-CARE / (646) 692-2273

The NYC Care call center is available around the clock for members. Services can include appointment help, membership-card replacement, prescription/refill support and enrollment/re-enrollment assistance.

Immigration status

NYC Health + Hospitals states that patients can seek care regardless of immigration status or ability to pay. NYC Care is designed to provide access regardless of immigration status when program eligibility requirements are met.

H+H Options

H+H Options is NYC Health + Hospitals’ sliding-fee program for qualifying patients who are uninsured or underinsured.

Documents to prepare for financial screening

Identity

  • Driver license/non-driver ID.
  • IDNYC.
  • Passport.
  • Foreign ID.
  • Green card/work authorization.
  • Birth or marriage certificate.

Income

  • Recent pay stubs.
  • Employer wage letter.
  • Unemployment documentation.
  • SSI/pension documentation.
  • Other proof of household income.

Address

  • Recent utility bill.
  • Lease or rent agreement.
  • Mortgage statement.
  • Other accepted proof of residence.

How to start

  • Call (844) 692-4692, option 3.
  • Meet with an on-site financial counselor.
  • Use the financial-assistance area in MyChart.
  • Complete the official financial-assistance application if requested.

Insurance Accepted by NYC Health + Hospitals

NYC Health + Hospitals participates with commercial insurance, Medicaid, Medicare and managed-care products, but participation can differ by exact plan, facility and provider.

Do not rely only on the insurance-company name. For example, one company may sell several HMO, PPO, Medicaid or Medicare Advantage products with different networks.

Before a scheduled visit

  1. Call the member-services number on your insurance card.
  2. Give the exact NYC H+H hospital name.
  3. Give the exact physician’s name if known.
  4. Ask whether the service is in-network.
  5. Ask whether a referral or prior authorization is required.
  6. Ask for your expected specialist copay, deductible and coinsurance.

If you are uninsured, call (844) 692-4692, option 3 instead of assuming you must pay full standard charges.

NYC Health + Hospitals Billing: Why You May Get Two Bills & How to Pay

Billing Inquiry

(844) 692-4692

Live billing advisors are generally available Monday-Friday, 9 a.m.-5 p.m..

Phone payment

24/7

The automated Interactive Voice Response payment system is available any time.

Why did I get two bills?

NYC Health + Hospitals explains that a patient can receive:

  • A facility/hospital bill, and
  • A separate physician/provider bill.

Insurance may also apply separate copays to the facility and professional portions.

Ways to pay

  • MyChart.
  • MyChart Guest Pay.
  • 24/7 automated phone payment.
  • Billing advisor by phone.
  • Mail using the statement payment slip.
  • In person at an NYC Health + Hospitals facility.

Itemized bill

Patients can review itemized/detailed billing information through MyChart or ask a Billing Inquiry Advisor at (844) 692-4692.

Payment plan

Payment plans can be created or adjusted in MyChart or with the Billing Inquiry team.

NYC Health + Hospitals warns that paying medical expenses with a traditional credit card converts the balance into credit-card debt, which may not carry the same protections as medical debt.

NYC H+H MyChart: Appointments, Results, Prescriptions, Bills & Records

NYC Health + Hospitals MyChart is free and provides secure access to health information.

Appointments

View upcoming/past visits and schedule eligible appointments.

Test results

Review available lab and diagnostic results.

Doctor notes

Review available clinical notes and visit information.

Messages

Send non-emergency messages to your doctor’s office.

Prescriptions

Request eligible prescription refills.

Billing

See balances, make payments and manage payment plans.

Financial help

Access financial-assistance workflows.

Records

Request additional health information electronically.

Video visits

Join eligible telehealth appointments.

MyChart Help Line

(844) 920-1227

Open 24 hours a day, seven days a week.

Who can sign up online?

Adults age 18 and older can use the online signup/identity-verification workflow. NYC H+H directs patients age 12-17 to contact their doctor’s office for MyChart enrollment arrangements.

Open NYC H+H MyChart

NYC Health + Hospitals Medical Records: MyChart, Online Request, Minors & Radiology

Fastest route through MyChart

NYC Health + Hospitals says requesting records through MyChart is fast and does not require a separate ID upload when you are already authenticated in your account.

Online request without MyChart

The separate online health-information request requires identity verification. The current workflow asks for a photo and government-issued photo identification.

Medical-record request help

(866) 390-7404

Monday-Friday: 8:00 a.m.-4:00 p.m. Eastern.

Sensitive records

Additional authorization requirements apply to information involving:

  • Alcohol or drug treatment.
  • Mental-health treatment.
  • HIV/AIDS information.
  • Genetic-testing information.

Minor records

Patient situation General NYC H+H authorization rule
Child under age 12 A parent or legal guardian may generally sign for the record request.
Age 12 to under 18 — non-behavioral health Both parent/legal guardian and minor signatures may be required under the published request rules.
Behavioral-health request for a minor The minor’s signature may be required.
Emancipated minor / minor legally able to consent The minor may sign for applicable treatment information.
Adult age 18+ The adult patient authorizes their own records unless a legally authorized representative applies.

Deceased patient records

The executor, estate representative or another legally eligible distributee must provide the required documentation, including proof of authority and the death certificate where applicable.

Radiology films/images

Use the same health-information request process. Health Information Management coordinates the radiology-image request with the appropriate Radiology department.

Free Interpreter & Disability Communication Services

300+ languages

Free interpreter support is available in more than 300 languages.

24/7

Language assistance is available at NYC H+H facilities around the clock.

$0

Qualified interpreter services are provided without charge to the patient.

Communication services can include

  • Qualified spoken-language interpretation.
  • Telephone interpretation.
  • Video interpretation.
  • American Sign Language interpretation.
  • Certified Deaf Interpreter access where appropriate.
  • Braille versions of important documents.
  • CART real-time captioning where available.
  • Translated patient documents.
Friends and relatives do not need to act as medical interpreters. Tell staff your preferred language and ask for a qualified interpreter.

NYC Health + Hospitals Visiting Hours

There is no single visiting-hours rule that safely applies to all 11 hospitals. Each facility and unit can set its own schedule, especially for ICU, psychiatry, maternity, pediatrics, NICU and Emergency.

Current examples

Hospital / area Published current example
Kings County general medicine 7 a.m.-8 p.m., generally two visitors at a time; one adult overnight visitor from 8 p.m.-7 a.m.
Kings County Emergency Department 24-hour visitation, generally one visitor at a time.
Kings County NICU 24-hour flexible access for up to two parents/support persons under unit rules.
Lincoln Visitors are encouraged between 9 a.m.-8 p.m.; generally up to two visitors at bedside.
Jacobi Families are encouraged to visit 1 p.m.-8 p.m.; the hospital states this timeframe is flexible.
Metropolitan — most hospital settings 11 a.m.-8 p.m.
Metropolitan adult ICU Up to two people 8 a.m.-8 p.m.; one support person 8 p.m.-8 a.m.
Queens Most medical units currently permit visitation 24/7, with separate rules for psychiatry and quiet-time restrictions on Mother/Baby.
Visitor policies can change for infection control, safety or clinical reasons. Contact the hospital’s Patient/Guest Relations office below if visiting access is important to your trip.

Parking & Public Transportation at NYC Health + Hospitals

Parking is hospital-specific. Several campuses are easier to reach by subway or bus, while others have dedicated visitor lots.

Hospital Useful parking / transit information Published fee
Bellevue Paid parking lot accessed from the FDR service-road area. Pickup/drop-off is available near First Avenue/26th-27th Street. The 6 train at 28th Street and M15 bus are useful transit options. No one current dollar rate published on the hospital directions page.
Jacobi Visitor parking lots are available across from Buildings 8 and 6. $5; official directions say an exact $5 bill is required for the automatic gate.
North Central Bronx No designated visitor parking is advertised; municipal metered spaces and nearby garages may be used. Varies.
Queens Q65, Q25/Q34 and Q46 serve the hospital area. Subway connections include the E/J and F with bus transfer. Verify current parking onsite.
Kings County Subway 2/5 to Winthrop Street; Q train with B12 connection; B12, B44, B46 and B35 buses serve the campus area. Verify current parking onsite.
Metropolitan Limited metered street parking and private garages nearby. Q/6 subway and M96/M15 bus options serve the area. Varies by lot/garage.
Woodhull Hospital directions identify a parking area on the Throop Avenue side. J/M/Z and G subway service is nearby. Current hospital page does not publish one fixed dollar rate.
Do not assume parking is free. Except where the hospital explicitly publishes a rate—such as Jacobi’s current $5 visitor parking—confirm pricing before relying on an older web result.

NYC Health + Hospitals Google Map

A systemwide map is useful for orientation, but use the exact address in the hospital table before starting your trip. Searching only “NYC Health + Hospitals” can route you to a clinic or administrative office instead of the hospital you need.

NYC Health + Hospitals Long-Term Care Centers

The system also operates five post-acute/long-term-care centers.

Facility Address Main phone
Carter 1752 Park Avenue
New York, NY 10035		 (646) 686-0000
Coler 900 Main Street
Roosevelt Island, NY 10044		 (212) 848-6000
Gouverneur 227 Madison Street
New York, NY 10002		 (212) 441-5000
McKinney 594 Albany Avenue
Brooklyn, NY 11203		 (718) 245-7000
Sea View 460 Brielle Avenue
Staten Island, NY 10314		 (718) 317-3000

Long-term-care appointment/admission route: (646) 694-6680.

Patient & Guest Relations Numbers for All 11 Hospitals

Call Patient/Guest Relations for concerns about care, visitor rules, communication problems, grievances, disability access, hospital policies or help resolving an issue during a stay.

Hospital Patient / Guest Relations
Bellevue(212) 562-6071
Elmhurst(718) 334-3690
Harlem(212) 939-1790
Jacobi(718) 918-5245
Kings County(718) 245-7418
Lincoln(718) 579-5537
Metropolitan(212) 423-7232
North Central Bronx(718) 519-4747
Queens(718) 883-2058
South Brooklyn Health(718) 616-4164
Woodhull(718) 963-8465

What to Bring to an NYC Health + Hospitals Appointment

For your medical visit

  • Photo identification if available.
  • Insurance card if insured.
  • Referral/authorization if required.
  • Medication list.
  • Allergy list.
  • Relevant outside records.
  • Requested imaging or test reports.
  • MyChart appointment details.

If cost is a concern

  • Household size information.
  • Recent proof of income.
  • Proof of address.
  • Identification documents.
  • Any existing insurance/Medicaid decision paperwork.

NYC Health + Hospitals Price Transparency & Cost Estimates

Each acute hospital publishes hospital price-transparency information, including standard-charge files required under federal transparency rules.

Files and estimate resources are available for:

  • Bellevue
  • Elmhurst
  • Harlem
  • Jacobi
  • Kings County
  • Lincoln
  • Metropolitan
  • North Central Bronx
  • Queens
  • South Brooklyn Health
  • Woodhull
A machine-readable hospital charge is not the same as your final bill. Your actual responsibility depends on the service, physician, insurance contract, deductible, copay and coinsurance.
Cost Estimate & Price Transparency

Before You Leave Home: 2-Minute Checklist

Scheduled visit

  • Confirm the hospital/clinic name.
  • Confirm exact address.
  • Confirm building/floor.
  • Confirm physician and specialty.
  • Confirm appointment and arrival time.
  • Bring insurance/referral if applicable.
  • Check MyChart instructions.
  • Check transit or parking.
  • Ask for interpreter services if needed.
  • Ask for financial counseling if cost is a concern.

Emergency visit

  • Call 911 for a life-threatening emergency.
  • Do not delay treatment for insurance approval.
  • Bring medication/allergy information if readily available.
  • Bring ID/insurance only if doing so does not delay care.
  • Ask for free language assistance when needed.
  • Ask for financial counseling after urgent care needs are addressed.

Official NYC Health + Hospitals Resources for Live Actions

The practical information patients commonly search for is included above. Use these official pages mainly when you need to complete an action or verify a high-change detail.

Reviewed: August 19, 2026. Individual doctor schedules, visitor rules, insurance networks, parking arrangements and appointment availability can change and should be reconfirmed when they directly affect a planned visit.

Frequently Asked Questions About NYC Health + Hospitals

1. What is the main NYC Health + Hospitals address?

The NYC Health + Hospitals administrative office is at 50 Water Street, New York, NY 10004. This is not the address patients should normally use for treatment; use the specific hospital or clinic address for your care.

2. What is the NYC Health + Hospitals appointment phone number?

The main systemwide appointment and patient-access number is 1-844-NYC-4NYC / (844) 692-4692.

3. How many hospitals are in NYC Health + Hospitals?

The current system location directory lists 11 acute-care hospitals, along with 29 Gotham Health centers and five long-term-care centers.

4. Are NYC Health + Hospitals emergency rooms open 24 hours?

The system’s acute hospitals provide hospital emergency services around the clock, although adult, pediatric, psychiatric, trauma and obstetric emergency capabilities differ by facility. Call 911 for a life-threatening emergency.

5. How much does a doctor visit cost at NYC Health + Hospitals?

There is no one standard doctor fee for every patient. Under the April 1, 2026 financial-assistance sliding scale, qualifying patients at or below 200% FPL pay $0 for a listed medical-clinic visit; qualifying higher income bands range from $20 to $50.

6. How much does an NYC Health + Hospitals emergency-room visit cost?

Normal ER costs depend on services and insurance. Under the 2026 financial-assistance table, qualifying patients pay $0 at or below 200% FPL, $30 in the 201-300% bands, $60 in the 301-400% bands and $100 in the 401-500% band.

7. Does NYC Health + Hospitals treat people without insurance?

Yes. Uninsured patients can call (844) 692-4692 and choose option 3 to speak with a financial counselor about insurance programs, NYC Care, H+H Options and financial assistance.

8. How do I get medical records from NYC Health + Hospitals?

The easiest route for many patients is MyChart. Patients can also submit an online or paper authorization. Record-request support is available at (866) 390-7404 Monday-Friday from 8 a.m.-4 p.m. Eastern.

9. Does NYC Health + Hospitals use MyChart?

Yes. NYC H+H MyChart supports test results, doctor notes, appointments, non-emergency messages, prescription refills, billing and record requests. Technical support is available 24/7 at (844) 920-1227.

10. Does NYC Health + Hospitals provide free interpreters?

Yes. NYC Health + Hospitals provides free interpreter services in more than 300 languages and also offers communication support such as ASL interpretation, video/telephone interpretation and other disability-access services.